Envirofacts Website Survey

Envirofacts Customer Satisfaction Survey

1. Were you able to find and access the data you were looking for on the Envirofacts website?

   1. Yes

   2. No. If “No,” why not? _______________________________________________

2. Overall, how satisfied are you with the Envirofacts Website?

   1. Very Satisfied

   2. Satisfied

   3. Unsatisfied

   4. Very Unsatisfied

   5. Not Sure

3. How would you improve the Envirofacts website? _____________________________

4. Why did you visit Envirofacts today?

   1. To access data related to a specific geographical area (e.g. a city, county, or water body)

   2. To review data related to a specific business or organization

   3. To research about environmental data generally

   4. Other _______________

5. How often do you visit the Envirofacts website?

   1. More than three times a month

   2. Two to three time a month

   3. Once a month or less

   4. This is my first visit

6. Which of the following best describes you:

1. Member of the EPA-regulated business community

2. Member of a business community not regulated by EPA

3. Government Employee

4. Government Contractor

5. Educator

6. Student

7. Researcher

8. Concerned Citizen

9. Other _________