OMB approves
this collection for a period of three years. To request approval of
information collection under this generic approval, the agency must
do the following: 1) Unless an agency is using multiple modes of
collection (e.g., paper forms and electronic submissions), provide
a Generic Clearance Submission Template for each Instrument; 2) If
the agency is using multiple modes of collection (e.g., paper forms
and electronic submissions), the same Generic Clearance Submission
Template may be used for both instruments; 3) each Generic
Clearance Submission Template must be uploaded as a Supplementary
document using a naming convention that allows the public to
identify the associated instrument; 4) submit no more than five
Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
08/31/2014
36 Months From Approved
1,100
0
0
103
0
0
5,000
0
0
The information collection activity
will garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback
we mean information that provides useful insights on perceptions
and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or
stakeholder perceptions, experiences and expectations, provide an
early warning of issues with service, or focus attention on areas
where communication, training, or changes in operations might
improve delivery of products or services. These collections will
allow for ongoing, collaborative, and actionable communications
between the agency and its customers and stakeholders. It will also
allow feedback to contribute directly to the improvement of program
management.
This is a new request. As part
of a Federal Government-wide effort to streamline the process to
seek feedbac from the public on service delivery, the Access Board
is submitting a Generic Information Collection Request.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Generic Clearance for the Collection of Qualitative FeedPartB_June 2011.docx