OVC TTAC Needs Assessment Survey

OMB # 1121-0277

Date of Expiration: xxxx

Office for Victims of Crime

Needs Assessment Survey

Thank you for taking the time to complete this survey. The Office for Victims of Crime (OVC) is conducting a needs assessment of the victim services community to identify and assess your training/technical assistance (TTA) needs as a victim service provider. Your input is very important in developing and designing new training opportunities for those who work to benefit victims of crime, either directly or indirectly. Please read the instructions carefully and choose the answers that best represent your TTA needs.

This needs assessment survey is divided into three (3) major sections: Background Information, Current Training and Technical Assistance Needs, and Overall. The Current Training and Technical Assistance Needs section is broken down into seven (7) training categories/topics. As you work through each of these topics depending on your level of need you will be asked a few follow-up questions to help determine the extent of that particular need. At the completion of the needs assessment you will receive a summary of your responses and a list of available resources to print out for your own use. Additionally, you may return to the needs assessment at a later date to print out the summary of your responses and available resources, if you are unable to do so at the time you complete the survey

You have been asked to register for this tool; this is only to provide you with a username and password so that you may complete the needs assessment at your convenience. The needs assessment will assist OVC and other federal agencies in developing training and technical assistance that will address the needs of the victim service field. No identifying information will be collected through this tool.. Completing of this surveyis completely voluntary and can be used for your own personal and organization use.

The estimated average time to complete this needs assessment is 0.45 hours (approximately 27 minutes). If you have questions of comments, please contact the Office for Victims of Crime Training and Technical Assistance Center, Needs Assessment and Evaluation Division, 10530 Rosehaven Street, Suite 400, Fairfax, VA 22030, or e-mail us at [email protected] , or call 1-866-OVC-TTAC (1-866-682-8822); TTY: 1-866-682-8880.

Paperwork Reduction Act Notice

Your participation is completely voluntary. Under the Paperwork Reduction Act, a person is not required to respond to a collection of information unless it displays a valid OMB control number. We try to create forms and instructions that are accurate, easily understood, and impose the least possible burden on you to provide us with information. The estimated average time to complete this form is 0.045 hours (approximately 27 minutes). If you have comments regarding the accuracy of this estimate, or suggestions for making this form simpler, please write to the Office for Victims of Crime Training and Technical Assistance Center, Needs Assessment and Evaluation Division, 10530 Rosehaven Street, Suite 400, Fairfax, VA 22030 or e-mail us at [email protected].

Organizational and Individual Background Information

We would like to begin by asking you a few questions about you and the type of agency/organization you represent.

Please choose the organizational setting(s) that best describes your organization. (Please check all that apply)

• Faith-based

• Federal

• International

• Local

• National

• Private, for-profit

• Private, non-profit

• Public

• State

• Tribal

• Other (please specify): ______________________________

Which best describes the size of the organization you represent? (Please only check one)

• Less than 10 staff members

• 10-20 staff members

• 21-40 staff members

• 41-50 staff members

• 50 or more staff members

Which best describes the type of organization you represent? (Please only check one)

• Community-based/ Grassroots

• Corrections/Detention

• Court services

• Judiciary

• Other court personnel

• Domestic violence/Sexual assault

• Education

• Faith-based

• Health services

• Medical health

• Mental health

• Substance use/ abuse

• Housing/shelter

• Human social services (e.g., child and family services)

• Law enforcement (e.g., police, sheriff)

• Legal services

• Legislative/Policymaker

• Other victim services

• Parole and probation/aftercare

• Prosecution

• Research

• Technology

• Victim compensation/assistance

• Youth services, child advocacy

• Other service provider (please specify): ________________________________

Please indicate the state your organization is located: ________________________________

Please choose the one that best describes the population you serve. (Please only check one)

• International

• National

• Rural

• Statewide

• Suburban

• Tribal

• Urban

• Multi-state

If you serve more than one type of population, please indicate the secondary population that you serve. (Please only check one)

• International

• National

• Rural

• Statewide

• Suburban

• Tribal

• Urban

• Multi-state

• Not applicable

Is the population you primarily work with: (Please only check one)

• Female

• Male

• Both male and female

Is the population you primarily work with: (Please check all that apply)

• Adults 60 and older

• Adults 30-59

• Adults 19-29

• Youth under 10 years of age

• Youth ages 11-15 years of age

• Youth ages 16-18 years of age

• All ages

Please check the victim population(s)/area(s) that best describe the services your organization provides. (Please check all that apply)

• Abused or neglected children

• Alcohol/drug related crimes

• Domestic violence

• Elder Abuse

• Financial crime/identity theft

• Gang violence

• Hate/bias crimes

• Human trafficking

• Immigrant/refugees

• Internet crimes

• International/political crimes

• Juvenile crime

• Mass violence

• Motor vehicle homicide

• Property crime

• Rape/Sexual assault

• School violence

• Stalking

• Survivors of homicide

• Survivors of attempted homicide and/or assault

• Terrorism

• Victims with disabilities

• Other (please specify): ___________________________________________

What is your primary role in this organization? (Please only check one)

• Front line/Direct delivery staff

• Management/ Administrative staff

• Consultant

• Volunteer staff

• Other (please specify):____________________

How many years of experience do you have working in the victim services field? (Please only check one)

• Less than 3 years

• 3 to 5 years

• 6 to 10 years

• More than 10 years

What is your highest level of education? (Please only check one)

• Less than high school

• High school/GED

• AAS/Professional training or Certificate

• Some college

• BA/BS

• MA/MS/MSW/MBA

• PhD/MD/JD or higher

• Other (please specify): _____________________________________________

Current Training and Technical Assistance Needs

The following are categories of interest to the Victim Service field. For each of the following categories, please rate the extent to which your agency/organization needs assistance with that category. Depending on the extent of your needs in each category, you will move to the next category or answer a couple of follow up questions regarding the level and format of training/technical assistance your organization/agency needs.

Category 1: Organizational/Program Management

Training/TA topics may focus on effectively managing staff and budgets, leadership and governance, and working collaboratively internally and externally.

Please rate the extent to which you think you/your organization needs assistance with Organizational/Program Management. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Organizational/Program Management Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Board development/Staff development
Budget/Financial management
Collaboration/Establishing partnerships
Communications/Marketing
Coordinated community response
Developing policies and procedures
Establishing 501c(3)
Ethics/ethical standards
Funding/grant writing
Human resource development
Legal/Legislative/Political issues
Media relations
Organizational culture and analysis
Performance measurement
Program evaluation
Program expansion/replication
Technology/Management information systems
Service delivery methods
Strategic planning (mission, goals, objectives)
Sustainability
Other (please specify): _________________

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation - follow-up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Category 2: Program Development

Training/TA topics may focus on program development, management, staffing, funding, education and outreach.

Please rate the extent to which you think you/your organization needs assistance with Program Development. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Program Development Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Case management (i.e., documentation, intake, etc.)
Client confidentiality
Counseling (group and/or individual)
Cultural/Spiritual competency
Curriculum development
Information sharing/Shared case management
Outreach and education
Program policy issues
Program standards/Promising practices
Resource development/referrals
Service coordination/Delivery
Staff recruitment and retention
Train the Trainers
Other (please specify):

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation - follow up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Category 3: Professional Development

Training/TA topics may focus on staff training, certification, and ethics/confidentiality.

Please rate the extent to which you think you/your organization needs assistance with Professional Development. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Professional Development Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Certification/Licensing
Compassion fatigue/Vicarious trauma/ Burnout
Continuing education
Confidentiality/Privacy/HIPAA
Cross-training
Cultural competency
Leadership
Networking
Staff/Volunteer training
Team building
Victims Rights
Other (please specify): _______________

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation -) follow up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Category 4: Technology/Management Information

Systems (MIS)

Training/TA topics may focus on the use of technology for information sharing, data storage management, recordkeeping, and case management and reporting.

Please rate the extent to which you think you/your organization needs assistance with Technology/MIS. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Technology/MIS Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Accessibility and shared systems
Case management
Computer-based/Distance learning
Database development/Data storage
Information sharing/ Confidentiality/ Privacy issues (HIPAA)
Web-based services
Web site design and management
Other (please specify): ________________

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation - follow up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Category 5: Program Monitoring/Evaluation

Training/TA topics may focus on data collection and reporting, performance measurement and needs assessments.

Please rate the extent to which you think you/your organization needs assistance with Program Monitoring/Evaluation. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Program Monitoring/Evaluation Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Confidentiality/Privacy/HIPAA
Customer satisfaction/Feedback
Data collection and management
Instrument design
Needs assessment/Gap analysis
Performance measurement
Reporting
Service planning
Using evaluation data
Other (please specify):

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation - follow up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Category 6: Types of Victimization

Training/TA topics may include the types of crimes that victims may encounter and for which services would be rendered.

Please rate the extent to which you think you/your organization needs assistance with Types of Victimization. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Types of Victimization Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Alcohol/drug related crimes
Burglary/Property crimes
Child abuse and neglect victims
Dating violence
Domestic violence
Drunk driving
Elder abuse
Financial exploitation/Fraud
Gang violence
Hate/Bias crime
Human trafficking
Identity theft
Internet/Computer crimes
Kidnapping
Mass violence
Rape/Sexual assault
School violence
Stalking
Survivors of attempted homicide and/or assault
Survivors of homicide victims
Terrorism
Victims with disabilities
Workplace violence
Other (please specify):

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation - follow up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Category 7: Victim-Centered Services

Training/TA topics may include in-depth case management, intervention and prevention, communication, counseling, group/systems dynamics, legal advocacy.

Please rate the extent to which you think you/your organization needs assistance with Victim-Centered Services. Based on your responses and dependent on the extent of your need in each area you will be prompted to answer a few follow-up questions regarding the level and format of training.
Victim-Centered Services Subcategories	No assistance needed	Some assistance needed	A great deal of assistance needed	Not Applicable
Batterer/perpetrator intervention
Criminal justice support/Advocacy
Crisis response
Counseling
Financial assistance
Hospital/Medical services
Legal advocacy
Restitution/Property return assistance
Service referrals
Shelter/Short-term housing services
Victim notification
Victim/Offender mediation
Other (please specify): ________________

Note: These are the follow-up questions that will appear:

Follow up question #1: Please indicate the level of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please only check one)

• Basic (Beginners/ Foundation level)

• Intermediate (Specialized TTA)

• Advanced (Administrators, leaders, mangers, directors)

Follow up question #2: Please select the format of training and/or technical assistance that would be most useful to you and your organization/agency for [Name of subcategory]. (Please check all that apply)

• Conference style

• Seminar/workshop

• Training of Trainers

• Distance learning/web-based (this includes downloadable information as well as interactive learning)

• Onsite consultation

• Phone consultation

• Peer-to-peer learning

• Resource materials (e.g., publications, brochures, resource guides, fact sheets)

Note : If the following T/TA type is checked- conference style, seminar/workshop, training of trainers, on-site consultation - follow up question #3 will appear after each type selected

Follow up question #3: Please select the training or technical assistance length you would find most useful. Please choose only one.

• 1-hour workshop as part of a conference

• Half-day seminar/workshop

• One-day seminar/workshop

• Two-day conference/workshop

• 3-5 day conference/workshop

• Consultation

• Other (please specify): __________________________________________

Overall

Finally, we would like to conclude with your feedback on the challenges you face in providing services, your training priorities, your previous training/technical assistance (TA) experiences, and any additional training needs not addressed here.

If you or your staff were to attend an OVC training or technical assistance event, which of the following regions would be most convenient? (Please check all that apply)

• Midwest

• Northeast

• South

• West Coast/Pacific

• Mid-Atlantic

• Northwest

• Southwest

Note: There will be examples of the states that fall into each region.

What are the most critical barriers/challenges you face in providing services? (Please check all that apply)

• Coordinating with other agencies/organizations

• Inadequate prevention efforts

• Limited funding/resources (e.g., staff, time, space)

• Limited training/technical assistance for staff members

• Limited in-house policies/procedures

• Limited knowledge about crime victim service issues

• Limited language capabilities

• Limited understanding of cultural competency

• Limited interagency/inter-organizational collaboration

• Limited local/State/Federal collaboration

• Turf issues among agencies/service providers

• Limited knowledge regarding legislation and policies

• None that I can think of

• Other (please describe): ___________________________________

What do you most hope to gain by attending trainings/receiving technical assistance on the categories above? (Please check all that apply)

• Increased knowledge in relevant subject areas (e.g., best practices and strategies)

• Increased skills in relevant subject areas

• Increased opportunities to work collaboratively with others in the victim service field and allied professionals

• Increased access to publications and other resources

• Increased access to technological resources and support

• Increased opportunities to network and exchange ideas with others in the field (e.g., access to experts and other providers)

• At this time, I do not know

• Other (please specify): ___________________________________

How might you apply the new skills and knowledge you have attained through trainings/technical assistance? (Please check all that apply)

• To expand capacity of my organization

• To increase quality of services

• To improve efficiency (e.g., technology, collaboration, coordination, etc.) of my organization

• To improve service delivery with my organization

• To improve organizational functioning (e.g., staff development, morale, retention, policies and procedures, operations)

• To secure funding for my organization

• Other (please specify): ______________________________

Are CEU’s (Continuing Education Units) something that you would be interested in receiving after attending a training event?

• Yes

• No

Previous Training/TA Experience

Please choose the one statement that best describes your level of awareness of training and technical assistance resources offered by OVC.

• I am not familiar with the resources offered by OVC

• I have limited knowledge of the resources offered by OVC, but I am not familiar with what assistance they can offer me or my organization.

• I am familiar with the resources offered by OVC and have received assistance from them in the past

Please think about previous trainings you have attended and technical assistance you have received. Note: For those who check the last box they will be prompted to answer the next two questions. For those who check the first two boxes they will go directly to the 3^rd question asking about the emerging or priority issues.

In general, what about the OVC resource made it most useful to you? (Please check all that apply)

• Applicability to my job

• Curriculum

• Hands on exercises

• Location

• Presenter/Speaker/Consultant

• Topics discussed

• Did not attend a training event

In general, what about the technical assistance received made it most useful to you? (Please check all that apply)

• Applicability on my job

• Curriculum

• Hands on exercises

• Location

• Presenter/Speaker/Consultant

• Topics discussed

• Did not receive technical assistance

Please identify three (3) emerging or priority issues in the field of victim services that you would like to see addressed through training, technical assistance (TA) or resources for the field (e.g., crisis management, identity theft, human trafficking, etc.)

1.

2.

3.

Please describe any other training/TA needs you have that have not been addressed in this needs assessment.

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Thank you for taking the time to complete this needs assessment survey. All of your responses will be kept confidential, that is, no information will be shared or reported in any manner that can identify you as an individual. Please click on the ‘View & Print Your Summary’ and ‘View & Print Your Recommended Resources’ buttons below so that you can receive a printable summary of your responses and available resources to print out for your own use. If you are unable to print your summary and available resources at this time, you can return to this page at a later date to print your results.

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View & Print Your Recommended Resources

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