Y4Y Site Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Y4Y Site Satisfaction Survey

Youth for Youth Customer Satisfaction Surveys

OMB: 1880-0542

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Y4Y Site Satisfaction Survey

(Web-Based)



Public Burden Statement:



According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 5 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is voluntary. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: U.S. Department of Education, 400 Maryland Ave., SW, Washington, DC 20210-4537 or email [email protected] and reference the OMB Control Number 1880-0542.

Y4Y Site Satisfaction Survey

(Web-Based)



Thank you for taking the time to fill out this very brief survey to let us know about your experience using the Y4Y website. We really appreciate your feedback!


How satisfied were you with your visit to Y4Y? (Please select one)

Very Dissatisfied

Dissatisfied

Neither Satisfied nor Dissatisfied

Satisfied

Very Satisfied

Don’t know


Please rate the web site on the following aspects:



Very Poor



Poor

Neither good nor poor



Good


Very Good

Don’t know/

NA

Ease of use of the site

Attractiveness of design/appearance

Ease of finding useful information

Quality of the information on the site

Information that was clear and easy to understand



How valuable did you find the information contained on y4y.ed.gov?

    • Very valuable – I learned something new today!

    • Somewhat valuable – it reiterated information I already knew

    • Not valuable – I didn’t find anything new or interesting here

How likely are you to return to Y4Y?

Very Unlikely

Somewhat Unlikely

Not Sure

Somewhat Likely

Very Likely


Y4Y Site Satisfaction Survey

(Web-Based)


(continued from previous page)



How likely are you to recommend this web site to a colleague?

Very Unlikely

Somewhat Unlikely

Not Sure

Somewhat Likely

Very Likely


How did you find y4y.ed.gov today (Check all that apply).

    • Referred to the site by a colleague or friend

    • Referred or required to visit the site by my supervisor/employer

    • Linked from another site (please specify)

    • Found through a search engine (Google, Yahoo, etc.)

    • Received materials at a conference

    • Saw a y4y.ed.gov banner or trailer

    • Other, please specify _____________________________________


  1. Do you have any additional comments?






Thank you again for your time, and for visiting You for Youth!

File Typeapplication/msword
AuthorAlfred Vitale
Last Modified ByAuthorised User
File Modified2011-08-03
File Created2011-07-19

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