Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201107-1880-001 · OMB 1880-0542 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Asia Pacific Economic Forum Opening Symposium Survey Form New Available
OCTAE Perkins Meeting Evaluation and ISU State Lead Survey Form and Instruction New Available
ISU CoP Surveys Form New Available
WHIAAPI Customer Surveys Form New Repair queued
High School Graduation Intiative (HSG-SSDCoP) Follow-up Needs Sensing Survey Form and Instruction New Repair queued
Google Community Hangout Survey Form New Available
MSAP Project Directors Survey Form and Instruction New Repair queued
ISU/OII/OVAE Gen Qualitative Feedback on Agency Service Delivery Form and Instruction New Available
TLE Workgroup Surveys Form New Available
OUS HBCU 2013 Conference Meeting Survey and OESE Title II Part A Conference Evaluation Form and Instruction New Available
RSN Evaluation Expert Form Form New Available
RPOS State Team Meeting: Customer Satisfaction Survey Form and Instruction New Repair queued
Race to the Top Program Review Survey Form New Available
OII and OM Customer Satisfaction Surveys Form and Instruction New Repair queued
Investing in Innovation Project Director Technical Assistance Survey Form and Instruction New Available
National Center for Innovation in Career and Technical Education: Training Evaluation Survey Form and Instruction New Available
Advancing Career and Technical Education (CTE) in State and Local Career Pathways Systems and Meeting of the State Directors of Career and Technical Education Customer Survey Form New Repair queued
RTT Lead Semiannual Feedback Survey Form New Available
(OII) MSAP Marketing/Recruitment Telephone Survey Form and Instruction New Available
Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors Form and Instruction New Repair queued
RSN Evaluation Form New Repair queued
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback Form New Available
State Perkins Accountability Congress Design Team Meeting: Post Event Survey Form and Instruction New Repair queued
OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey Form New Repair queued
OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey Form and Instruction New Repair queued
OS ISU Engaging Educators in Achieving Higher Standards Form New Available
The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s) Form and Instruction New Available
How to Report to ED Form New Repair queued
Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees Form and Instruction New Repair queued
Race to the Top School Turnaround Leads Convening Form New Repair queued
REMS Online Courses User Feedback Survey Form and Instruction New Available
OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form Form and Instruction New Repair queued
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey Form New Repair queued
OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys Form and Instruction New Available
National Charter School Resource Center and the Talking Stick Webinar Survey Form New Available
Youth for Youth Customer Satisfaction Surveys Form and Instruction New Repair queued
1880-0542 Change Request.doc Justification for No Material/Nonsubstantive Change Uploaded 2011-07-15 Available
Att_Generic.docx Supplementary Document Uploaded 2011-06-27 Available
Att_Generic Clearance ED Supporting statement (2).docx Supporting Statement A Uploaded 2011-05-26 Available
Att_Generic Clearance ED Supporting statement (2).docx Supporting Statement B Uploaded 2011-05-26 Available
IC Document Collections
IC IDCollectionTypeStatusForm
211630 Asia Pacific Economic Forum Opening Symposium Survey Form New
211614 OCTAE Perkins Meeting Evaluation and ISU State Lead Survey Form and Instruction New
211306 ISU CoP Surveys Form New
211212 WHIAAPI Customer Surveys Form New
210820 High School Graduation Intiative (HSG-SSDCoP) Follow-up Needs Sensing Survey Form and Instruction New
210419 NAEP Teacher and School Online Questionnaires Feedback 2014 Other-Survey New
210416 Google Community Hangout Survey Form New
210375 MSAP Project Directors Survey Form and Instruction New
209969 ISU/OII/OVAE Gen Qualitative Feedback on Agency Service Delivery Form and Instruction New
209741 TLE Workgroup Surveys Form New
209306 OUS HBCU 2013 Conference Meeting Survey and OESE Title II Part A Conference Evaluation Form and Instruction New
209186 RSN Evaluation Expert Form Form New
208581 Feedback on IES Request for Applications (RFA) Documents Other-Customer Survey New
208564 RPOS State Team Meeting: Customer Satisfaction Survey Form and Instruction New
208185 Race to the Top Program Review Survey Form New
207708 Usability Study for Design of the NAEP Public Website 2013 Other-NAEP Website Usability Study 2013 Volume II New
207615 OII and OM Customer Satisfaction Surveys Form and Instruction New
207059 Investing in Innovation Project Director Technical Assistance Survey Form and Instruction New
206443 National Center for Innovation in Career and Technical Education: Training Evaluation Survey Form and Instruction New
206349 Advancing Career and Technical Education (CTE) in State and Local Career Pathways Systems and Meeting of the State Directors of Career and Technical Education Customer Survey Form New
206159 RTT Lead Semiannual Feedback Survey Form New
205876 (OII) MSAP Marketing/Recruitment Telephone Survey Form and Instruction New
205069 Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors Form and Instruction New
204513 RSN Evaluation Form New
204167 NAEP Technical Documentation on the Web Survey 2012 Other-survey New
203748 OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback Form New
203570 State Perkins Accountability Congress Design Team Meeting: Post Event Survey Form and Instruction New
202201 OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey Form New
202087 OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey Form and Instruction New
201970 OS ISU Engaging Educators in Achieving Higher Standards Form New
201698 The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s) Form and Instruction New
201499 How to Report to ED Form New
201312 Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees Form and Instruction New
200919 Race to the Top School Turnaround Leads Convening Form New
200686 REMS Online Courses User Feedback Survey Form and Instruction New
200028 OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form Form and Instruction New
199738 (OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey Form New
199354 OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys Form and Instruction New
199113 National Charter School Resource Center and the Talking Stick Webinar Survey Form New
198753 Youth for Youth Customer Satisfaction Surveys Form and Instruction New
198745 Generic Clearance for Customer Feedback Instruction New
ICR Details
1880-0542 201107-1880-001
Historical Active 201103-1880-001
ED/OM 04558
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 07/18/2011
Retrieve Notice of Action (NOA) 07/15/2011
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
06/30/2014 06/30/2014 06/30/2014
450,000 0 21,300
225,000 0 10,650
0 0 0

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

None
None

Not associated with rulemaking

  75 FR 80542 12/22/2010
76 FR 30680 05/26/2011
No

41
IC Title Form No. Form Name
Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees N/A PN TA Self-Assessment Survey for Planning Grantees
National Charter School Resource Center and the Talking Stick Webinar Survey N/A, N/A National Charter School Resource Center Survey ,   Talking Stick Webinar Survey
OUS HBCU 2013 Conference Meeting Survey and OESE Title II Part A Conference Evaluation N/A, N/A Title II Part A Conference Eval ,   HBCU Week Post Conference Evaluation
Investing in Innovation Project Director Technical Assistance Survey N/A i3 Project Director TA Survey
High School Graduation Intiative (HSG-SSDCoP) Follow-up Needs Sensing Survey N/A HSG-SSDCoP Follow-up
How to Report to ED N/A, N/A N/A ,   N/A
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey N/A, N/A N/A ,   N/A
NAEP Technical Documentation on the Web Survey 2012
MSAP Project Directors Survey N/A MSAP Project Director Survey
Youth for Youth Customer Satisfaction Surveys N/A, N/A, N/A Y4Y Module Satisfaction Survey ,   Y4Y Program Success Stories ,   Y4Y Site Satisfaction Survey
OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys N/A, N/A OSDFS Readiness and Emergency Management for Schools Technical Assistance Survey ,   Seventh Annual Private School Leadership Conference Evaluation Form
Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors N/A Scorecard Focus Group Instrument
(OII) MSAP Marketing/Recruitment Telephone Survey N/A MSAP Marketing/Recruitment Key Informant Interview
RSN Evaluation Expert Form N/A N/A
Feedback on IES Request for Applications (RFA) Documents
OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey N/A, N/A VFMI 2012 Participant Evaluation ,   TEAL Survey
OII and OM Customer Satisfaction Surveys N/A, N/A OII Charter Authorizers Survey ,   OM-EDCaps HelpDesk Survey
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback N/A, N/A, N/A N/A ,   N/A ,   N/A
REMS Online Courses User Feedback Survey N/A REMS Online Courses User Feedback Survey
The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s) N/A, N/A ASDM Meeting Evaluation ,   LINCS Meeting Evaluation
Race to the Top School Turnaround Leads Convening N/A N/A
RTT Lead Semiannual Feedback Survey N/A N/A
ISU CoP Surveys N/A, N/A, N/A, N/A, N/A N/A ,   N/A ,   N/A ,   N/A ,   N/A
OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey N/A N/A
OS ISU Engaging Educators in Achieving Higher Standards N/A N/A
OCTAE Perkins Meeting Evaluation and ISU State Lead Survey N/A, N/A Joint Perkins Discretionary Grantee Meeting Evaluation ,   US Department of Education RSN Services Feedback - State Leads Survey
Advancing Career and Technical Education (CTE) in State and Local Career Pathways Systems and Meeting of the State Directors of Career and Technical Education Customer Survey N/A, N/A N/A ,   N/A
Generic Clearance for Customer Feedback N/A, N/A, N/A SSS TA Feedback Form ,   OCO Customer Feedback Form ,   OSDFS National Conference Customer Satisfaction Survey
State Perkins Accountability Congress Design Team Meeting: Post Event Survey N/A DATE SPAC Meeting Evaluation Survey
TLE Workgroup Surveys N/A N/A
NAEP Teacher and School Online Questionnaires Feedback 2014
ISU/OII/OVAE Gen Qualitative Feedback on Agency Service Delivery N/A, N/A, N/A, N/A CSP Technical Working Group Meeting ,   PRSCEO Focus Group-Participants ,   PRSCEO Focus Group-Program Staff ,   TA Services (RSN) Evaluation Form
National Center for Innovation in Career and Technical Education: Training Evaluation Survey N/A N/A
WHIAAPI Customer Surveys N/A, N/A, N/A N/A ,   N/A ,   N/A
Race to the Top Program Review Survey N/A N/A
OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form N/A, N/A, N/A OELA Evaluation Form ,   OESE OME 2011 Conference Individual Session Evaluation Form ,   OESE OME 2011 Conference Overall Session Evaluation Form
RPOS State Team Meeting: Customer Satisfaction Survey N/A RPOS State Team Mtg Survey
Google Community Hangout Survey N/A N/A
Asia Pacific Economic Forum Opening Symposium Survey N/A N/A
Usability Study for Design of the NAEP Public Website 2013
RSN Evaluation N/A N/A

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 450,000 21,300 0 0 428,700 0
Annual Time Burden (Hours) 225,000 10,650 0 0 214,350 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
There is an adjustment of 428,700 responses and 214,350 hours in order to more closely align the inventory of this generic clearance with ED's existing generic approval for customer satisfaction surveys and focus groups which is currently pending at OMB(see OMB# 1800-0011). Further, the Department has experienced greater interest in this clearance mechanism than originally anticipated.

$24,500
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Darrin King 202-693-4129 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/15/2011