OII and OM Customer Satisfaction Surveys

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1880-0542 can be found here:

Documents and Forms

Document Name Document Type
OII and OM Customer Satisfaction Surveys Form and Instruction
OII Charter Authorizers Survey OII-NACSA Leaders Program Session 2 evaluation (1880-0542).docx Form and Instruction
OM-EDCaps HelpDesk Survey EDCAPS Service Evaluation Questionnaire (1880-0542 SV).doc Form and Instruction
1880-0542 Template OII NACSA.docx OII-Generic Clearance 1880-0542 IC Document
EDCAPS Help desk Customer Satisfaction (1880-0542 SV).docx OM-Generic Clearance 1880-0542 IC Document

Information Collection (IC) Details

IC Title:	OII and OM Customer Satisfaction Surveys	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	OII Charter Authorizers Survey	OII-NACSA Leaders Program Session 2 evaluation (1880-0542).docx		Yes	Yes	Fillable Fileable
Form and Instruction	N/A	OM-EDCaps HelpDesk Survey	EDCAPS Service Evaluation Questionnaire (1880-0542 SV).doc		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Elementary, Secondary, and Vocational Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 29,080	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to New Statute	Program Change Due to Agency Discretion	Change Due to Adjustment in Agency Estimate	Change Due to Potential Violation of the PRA	Previously Approved
Annual Number of Responses for this IC	29,080	0	0	0	0	0
Annual IC Time Burden (Hours)	503	0	0	0	0	0
Annual IC Cost Burden (Dollars)	0	0	0	0	0	0

Documents for IC

Title	Document	Date Uploaded
OII-Generic Clearance 1880-0542	1880-0542 Template OII NACSA.docx	07/01/2013
OM-Generic Clearance 1880-0542	EDCAPS Help desk Customer Satisfaction (1880-0542 SV).docx	07/01/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.