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Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

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OMB: 1880-0542

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Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 1880-0542)

TShape1 ITLE OF INFORMATION COLLECTION: Race to the Top Teacher and Leader Effectiveness and Standards and Assessment Community of Practice Convening: Engaging Educators in Achieving Higher Standards



PURPOSE: This submission is a request for approval of a data collection activity that will support the improvement of Race to the Top Seminars/Meetings conducted by the Reform Support Network (the Network) under contract to the U.S. Department of Education (ED). The Race to the Top Seminars/Meetings are intended to provide Race to the Top grantees with in-person opportunities to share information, tools, and strategies as well as collaboratively problem-solve issues around topics related to education reform.


In this package, we are requesting approval to administer a survey to participants at a meeting on April 25-26, 2012, with the goals of ascertaining:


  • the usefulness of the overall meeting,

  • the quality and relevance of the sessions,

  • what attendees found particularly helpful, and

  • suggestions about how future seminars/meetings might be improved.

There is no existing data collection that can provide us with information on the utility of providing support to Race to the Top grantees through Race to the Top seminars/meetings. This data collection effort is essential for (a) determining whether the information is perceived as relevant and useful to its intended audience, (b) determining how future seminars might be improved, and (c) identifying needs for future technical assistance support.


The information collected will provide useful data to ED about how to more effectively target and meet the needs of Race to the Top grantees through Race to the Top seminars/meetings. The survey data will allow ED to provide targeted follow-up support to Race to the Top grantees.



DESCRIPTION OF RESPONDENTS: The target population of this survey is state/local government employees in attendance at the Seminar. The group will consist of approximately 114 individuals. A 90 percent response rate is expected.




TYPE OF COLLECTION: (Check one)


[ ] Customer Comment Card/Complaint Form [X] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ______________________


CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.


Name:__Tate Gould______________________________________________


To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [ ] Yes [X] No

  2. If Yes, is the information that will be collected included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

  3. If Applicable, has a System or Records Notice been published? [ ] Yes [ ] No

Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [ X] No





BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden

State and Local Government Employees

100

5 minutes

8 hours





Totals

100

5 minutes

8 hours



FEDERAL COST: The estimated annual cost to the Federal government is _$0___________


If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

  1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [X] Yes [] No


If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?


No sampling methods will be used. Only descriptive summary information will be provided.

All individuals who attend the meeting will be asked to voluntarily complete the survey. It will be administered at the end of the event, in hard copy. To help ensure confidentiality, Reform Support Network staff will ask participants to place each completed survey in a sealed envelope that will be held in a secure location by the Network. Feedback surveys will not require any names or other identifying information and will not be reported in a way that allows for identification of individual responses.


Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[ ] Web-based or other forms of Social Media

[ ] Telephone

[X ] In-person

[ ] Mail

[ ] Other, Explain

  1. Will interviewers or facilitators be used? [ ] Yes [X] No


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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
File Modified0000-00-00
File Created2021-01-31

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