NCSES - User Interview and Survey for Developing a Digital Science and Engineering Indicators

National Science Foundation Surveys to Measure Customer Satisfaction

Task 11 SEI Users Survey Protocol for clearance - Final 16May2013

NCSES - User Interview and Survey for Developing a Digital Science and Engineering Indicators

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Science and Engineering Indicators (SEI)

Community Survey Instrument

Thank you for agreeing to participate in this survey on the Science and Engineering Indicators (SEI) report. The purpose of this survey is to understand your experience with and perception of the biennial Science and Engineering Indicators report issued by the National Science Board (NSB). The report is produced by the National Center for Science and Engineering Statistics (NCSES) of the National Science Foundation under the guidance of the NSB.

NCSES is exploring options for transitioning the Indicators report from a print publication with a secondary digital version to a primarily digital publication. Your input will help NCSES and the NSB make design decisions about the report. We are trying to learn more about how you use (or may use in the future) the Indicators report, your experience as an user (or potential user) of the report, and how it could be made better. Please keep in mind that this study is focused on the SEI report, and not on other NCSES datasets or publications (except as they are integrated into the Indicators report). No personal information will be associated with your responses to this survey, and all responses will be held confidential by NCSES and its contractor on this project, SRI International.

This survey is anticipated to take approximately 10 minutes to complete.



Science and Engineering Indicators Users Survey


Background – User Profile


  1. Which of these user communities do you belong to? Please select all that apply


Federal government agency


Congressional staffers


State government agency


Academic or research professional staff


Graduate student


Nonprofit organization


Professional association


Science policy community


Industry / business


Science journalist


NSF staff


Other: (Specify)


  1. Have you ever used the Science and Engineering Indicators Report?


Yes


No

(if #2 no, advance to item 6)


(if #2 yes)

  1. The last time I used the SEI report:

Strongly disagree

Disagree

Agree

Strongly agree

Don’t know / Not applicable

  1. It was easy to find the answer to my question






  1. The answer to my question was presented clearly






  1. Supporting data were provided in an appropriate format






  1. The textual narrative was informative






  1. The charts or data visualizations were useful in interpreting the information.







(if “Strongly disagree” or “Disagree” in #3 is checked)

  1. If you disagreed with any of the statements in question #3, please explain why.




(if #2 yes)

  1. How do you usually use the Science and Engineering Indicators report? Please select all that apply (if #2 yes)


As a reference


As background for reports or articles


As background for program planning


As background for policy formulation or analysis


As background for proposal development


As verification or validation of specific issues


For information to be used in speeches and hearings


General research


Other: (Specify)


  1. What other policy indicator reports do you use? (For example: the Department of Education’s The Condition of Education or the World Bank’s World Development Indicators.



(if #2 no, advance to item 14)


(if #2 yes)

  1. Have you ever had difficulty finding what you were looking for in the Science and Engineering Indicators report? If yes, what were you looking for and how did you ultimately find the answer you were looking for?


No


Yes: (Specify)



Accessing the Science and Engineering Indicators


(if #2 yes)

  1. How often do you use the Science and Engineering Indicators report?



Approximately once per month



Approximately once every 3 months



Approximately once every 6 months



Approximately once per year



Other: (Specify)



(if #2 yes)

  1. Which format of the report do you usually use?


The published hard-copy edition


The online edition (Web page or PDF versions)


Both


(if #2 yes)

  1. How do you usually navigate through the report? Please select all that apply.


Browse or skim sections


Look for answers for your questions


Find or look for specific data or analysis


Look for supporting data or analysis to support a position


Read most or all sections


Other: (specify)




(if #2 yes and “Look for answers for your questions” in #9 is checked)

  1. If you usually use the report to look for answers for your questions, how difficult or easy is it to find the answers?


Very difficult


Somewhat difficult


Somewhat easy


Very easy


(if #2 yes)

  1. How often do you use the following components of the Science and Engineering Indicators report?

Always

Often

Sometimes

Never

  1. Chapter overviews





  1. Most or all of a chapter





  1. Text from selected chapters





  1. Chapter highlights





  1. Graphics from chapters





  1. Tables from chapters





  1. Appendix tables





  1. Presentation slides






(if #2 yes)

  1. Which parts of the Science and Engineering Indicators report are most useful to you? Please select all that apply.


Chapter overviews


Most or all of the chapter


Text from selected chapters


Chapter highlights


Graphics from chapters


Tables from chapters


Appendix tables


Presentation slides


Other (specify)


(if #2 yes)

  1. If you access the report online, how often do you extract data or download data tables?


Always


Often


Sometimes


Never




SEI Digital Future


  1. Based on your experience with other digital documents or your own impressions, in what ways would making Science and Engineering Indicators a primarily-digital document improve its usefulness and value to you?




  1. Are you aware of any other reports or other online resources that could serve as a good model for the Science and Engineering Indicators? What makes these reports good examples to follow?




  1. What features would you like to see in a new digital version of the Science and Engineering Indicators report? How could these new features enhance your use of the SEI report?




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