Approximately 3 months prior to resubmission of this collection, DOT should schedule a meeting between OMB, DOT/Office of the Secretary/Aviation Consumer Protection Division and DOT/Bureau of Transportation Statistics to discuss whether or not statistical methods are employed in the use of this data. If so, resubmission of the collection should include a Supporting Statement Part B. Also, the BTS Directive providing reporting instruction should be revised to include Paperwork Reduction Act information, including the OMB Control number associated with this collection.
Inventory as of this Action
Requested
Previously Approved
08/31/2013
36 Months From Approved
02/29/2012
777
0
3,621
2,891
0
107,885
184,328
0
3,608,662
The Enhancing Airline Passenger Protections Rule, as currently effective, amended, and newly adopted, requires the following paperwork requirements for each covered carrier: (i) retain for two years certain information about any ground delay that lasts at least three hours, (ii) audit its own adherence to its Customer Service Plan annually and retain the results for two years, (iii) display information concerning listed flights' on-time performance for the previous month on its website for both its flights and those of its non-reporting code-share carriers and (iv) report all passenger operations that experience a tarmac time of three hours or more at a U.S. airport. The information collection furthers the objectives of 49 U.S.C. §§ 41712, 40101(a)(4), 40101(a)(9), and 41702 to protect consumers from unfair or deceptive practices, and to ensure safe and adequate service in air transportation. The regulation also supports the Department of Transportation's (Department) strategic goal of global connectivity by reducing barriers to trade and enhancing competition
There are changes and adjustments made to this rule because the Department believes it is necessary to protect more passengers from lengthy tarmac delays and to provide certain standards of customer service on flights to and from the United States whether operated by U.S. or foreign carriers. As such, we have extended requirements #1 and #2 to include foreign carriers, as these carriers were not covered by EAPP #1. We also added a requirement in EAPP #2 for covered carriers to report information about tarmac delays of 3 or more hours in order to better determine the causes of tarmac delays and whether lengthy tarmac delays are or will be a significant problem for consumers. (14 CFR 234, 244, 252, 259 and 399).
The burden reduction associated with this revision is due to one time costs associated with the Passenger Protection #1 Final Rule (EAPP 1). Carriers covered under EAPP 1 have already incurred the costs associated with changing their websites, resulting in a significant burden reduction/adjustment.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Directive 303A - reviewed.doc
FAQ on Consumer Rule April 28 2010.pdf
report all passenger operations that experience a tarmac time of three hours or more at a U.S. airport