| Model Instance Name: | |||||||||
| underlined & italicized: RE-ORDER | |||||||||
| MID: 1QRBQVt00VlYwxsMAAs01A== | pink: ADDITION | ||||||||
| Date: | blue + -->: REWORDING | ||||||||
| CUSTOM QUESTION LIST | |||||||||
| QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | |
| EDO11044 | Which of the following best describes you? | Agency Representative | Radio button, one-up vertical | Single | Y | OPS Group | |||
| Benefit Advocate/Caseworker | |||||||||
| Disabled | |||||||||
| Disabled Veteran | |||||||||
| Disaster Victim | |||||||||
| Federal employee or retiree | |||||||||
| Injured/Sick | |||||||||
| Low Income | |||||||||
| Military (Active) | |||||||||
| Military Dependent | |||||||||
| Student | |||||||||
| Senior/Retiree | |||||||||
| Veteran | |||||||||
| Veteran Dependent | |||||||||
| Unemployed | |||||||||
| Other, please specify: | A | ||||||||
| EDO11045 | A | Other role | Text area, no char limit | Single | N | OPS Group | |||
| EDO11046 | Is this your first time visiting BENEFITS.GOV? | Yes | |||||||
| No | |||||||||
| EDO11047 | What was your primary purpose for visiting today? | To find more information about a specific program | Radio button, one-up vertical | Single | Y | ||||
| I need help, but do not know what is available | |||||||||
| I am looking for free money from the government | |||||||||
| I want to apply for a specific benefit online | |||||||||
| I am curious about programs available to me | |||||||||
| Other | |||||||||
| EDO11048 | What kind of information were you looking for today? | Disability benefits | Radio button, one-up vertical | Single | Y | Skip Logic Group | |||
| Financial assistance | |||||||||
| Grants | |||||||||
| Housing assistance | |||||||||
| Loans | |||||||||
| Lost money | |||||||||
| Medicaid | |||||||||
| General program information | |||||||||
| Other, please specify: | |||||||||
| EDO11049 | What kind of information were you looking for today? | Text area, no char limit | N | ||||||
| EDO11050 | Did you find what you were looking for? | Yes | Radio button, one-up vertical | Single | Y | OPS Group | |||
| Not yet, I was looking for: | B | ||||||||
| EDO11051 | B | Text area, no char limit | Single | N | OPS Group | ||||
| EDO11052 | What is the primary search method you used to search for benefits while on the site? |
Benefit Finder tool | Y | Skip Logic Group | |||||
| Search (located in the top right corner of the homepage) | Y,D | ||||||||
| Browse by category | Y,D | ||||||||
| Browse by state | Y,D | ||||||||
| Browse by federal agency | Y,D | ||||||||
| Other resources | Y,D | ||||||||
| EDO11053 | Y | Was the primary search method you used helpful? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | ||
| No | C | ||||||||
| EDO11054 | C | Why don't you feel the primary search method you used was helpful? | Text area, no char limit | N | Skip Logic Group | ||||
| EDO11055 | D | Why didn't you use the Benefit Finder tool? | I did not see it | Skip Logic Group | |||||
| It asked too many questions | |||||||||
| I had a specific program I was looking for | |||||||||
| I chose to use one of the other ways to search | |||||||||
| Other, please specify: | Z | ||||||||
| EDO11056 | Z | Why didn't you use the Benefit Finder tool? | Text area, no char limit | Single | N | Skip Logic Group | |||
| EDO11057 | Were you (or the person for whom you were searching) eligible for any program(s)? | Yes - eligible for at least one program | DD | Radio button, one-up vertical | Single | Y | Skip Logic Group | ||
| No | |||||||||
| I don't know yet | |||||||||
| Not Applicable | |||||||||
| EDO11058 | DD | Did you successfully email your results? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | ||
| No | E | ||||||||
| EDO11059 | E | Why didn't you successfully email your results? | Text area, no char limit | N | Skip Logic Group | ||||
| EDO11060 | Did the Benefits detail provide enough information for you to move forward in your efforts to obtain help? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | |||
| No | F | ||||||||
| EDO11061 | F | What additional information do you need? | Text area, no char limit | N | Skip Logic Group | ||||
| EDO11062 | How did you find out about our site? | E-mail/Mail | Radio button, one-up vertical | Single | Y | OPS Group | |||
| GovBenefits.gov Connection Newsletter | |||||||||
| Government Website | |||||||||
| Non-government Website | |||||||||
| Newspaper/TV/Radio | |||||||||
| Referral from a friend | |||||||||
| Search Engine | |||||||||
| Social Services/Counselor | |||||||||
| Other, please specify: | A | ||||||||
| EDO11063 | A | Other, Find out about site | Text area, no char limit | Single | N | OPS Group | |||
| EDO11064 | Do you subscribe to the GovBenefits.gov Connections e-newsletter? | Yes | Radio button, one-up vertical | Single | Y | OPS Group | |||
| No | |||||||||
| No, but I'd like to. My e-mail is | A | ||||||||
| EDO11065 | A | Text area, no char limit | Single | N | OPS Group | ||||
| EDO11066 | What is your gender? | Male | Radio button, one-up vertical | Single | N | ||||
| Female | |||||||||
| EDO11067 | How do you describe your race or ethnicity? | Alaska Native | Radio button, one-up vertical | Single | N | ||||
| American Indian | |||||||||
| Asian | |||||||||
| Black or African American | |||||||||
| Hispanic | |||||||||
| Native American | |||||||||
| Pacific Islander | |||||||||
| White or Caucasian | |||||||||
| EDO11068 | What is your age range? | Under 18 | Radio button, one-up vertical | Single | N | ||||
| 18-24 | |||||||||
| 25-34 | |||||||||
| 35-44 | |||||||||
| 45-54 | |||||||||
| 55-64 | |||||||||
| 65 and older | |||||||||
| EDO11069 | What best describes your income range? | Under $25,000 | Radio button, one-up vertical | Single | N | ||||
| $25,000 - $49,999 | |||||||||
| $50,000 - $74,999 | |||||||||
| $75,000 or higher | |||||||||
| EDO11070 | Which of the following best describes the highest level of education you have completed? | Did not complete high school | Radio button, one-up vertical | Single | N | ||||
| High school graduate | |||||||||
| Some college/vocational school | |||||||||
| College graduate | |||||||||
| Some postgraduate school | |||||||||
| Graduate/professional degree | |||||||||
| EDO11071 | We're trying to understand if visitors are finding programs and aren't eligible, or aren't finding programs at all. Do you have any thoughts on this topic? | Text area, no char limit | Single | N | |||||
| EDO11072 | If you could make one improvement to the site, what would it be? | Text area, no char limit | Single | N | |||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |