| Measures Name/Client name (CDs and Answer choices) | |||||||||
| Careers.State.gov v2 | |||||||||
| ACQOsl0000801 | What best describes you? | High school student | radio button, one-up vertical | Single | Y | Role | |||
| Undergraduate/Associates Degree student | |||||||||
| Graduate student (Masters Degree/PhD) | |||||||||
| Self-employed | |||||||||
| Full time employee, entry level (less than 2 years of professional experience) | |||||||||
| Full time employee, mid level (2-5 Years of professional experience) | |||||||||
| Full time employee, management level (5+ years of professional experience) | |||||||||
| Currently serving in the military | |||||||||
| Retired | |||||||||
| Veteran | |||||||||
| None of the above | |||||||||
| ACQOsl0000821 | Please choose your age group: | Under 21 | dropdown | Single | N | Age | |||
| 21 - 30 | |||||||||
| 31 - 40 | |||||||||
| 41 - 50 | |||||||||
| Over 50 | |||||||||
| Prefer not to answer | |||||||||
| ACQOsl0000841 | Do you qualify for disability benefits? | Yes | dropdown | Single | N | Disability Benefits | |||
| No | |||||||||
| Prefer not to answer | |||||||||
| EPA | |||||||||
| AED08919 | A | Which of the following best describes your work? | Regulated company/entity | Business Work | |||||
| EPA contractor | |||||||||
| Contractor for other federal agency | |||||||||
| Consultant | |||||||||
| Other, please specify: | D | ||||||||
| AED08937 | Which of the following topics best describes the information you wanted today? | Air | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Reason for Visit | ||
| Water | |||||||||
| Waste/Pollution | |||||||||
| Chemicals | |||||||||
| Climate change | |||||||||
| Data set and raw data | |||||||||
| Statistical information | |||||||||
| UVindex | |||||||||
| Fuel/Oil | |||||||||
| Living Green | |||||||||
| Human Health | |||||||||
| Mold | |||||||||
| Pesticides | |||||||||
| Radon | |||||||||
| Recycling | |||||||||
| Lead, mercury, metals | |||||||||
| Laws and regulations | |||||||||
| Science and technology (for example models, methods, data etc.) | B | ||||||||
| Grants and contracts | |||||||||
| Careers and employment | |||||||||
| Other, please specify: | A | ||||||||
| AED08958 | How did you find the EPA site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | ||
| Referral or links from other sites | |||||||||
| Assumed EPA had a web site/Used web site before | |||||||||
| Media/news story | |||||||||
| Word of mouth | |||||||||
| Site bookmarked | |||||||||
| Email subscriptions/RSS feeds | |||||||||
| Blogs | |||||||||
| Podcasts | |||||||||
| Received environmental information via mobile phone | |||||||||
| Facebook, MySpace | |||||||||
| Second Life, Whyville | |||||||||
| YouTube | |||||||||
| Other, please specify: | A | ||||||||
| PBGC | |||||||||
| EDO01183 | Please think about what services you would want if you needed assistance while visiting PBGC.gov. For the following types of assistance, please indicate when you would be most likely to use such services if they were available, or if you would not use a particular method at all. 800 number |
M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | 800 number | ||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| EDO01184 | Live chat/messaging (typing live to a PBGC rep) | M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | Live chat | ||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| EDO01185 | Online help (looking up your question online) | M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | Online help | ||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| EDO01186 | E-mail (sending an email to a PBGC rep) | M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | |||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| PBGC MyPBA | |||||||||
| EDO01179 | Please think about what services you would want if you needed assistance while visiting MyPBA. For the following types of assistance, please indicate when you would be most likely to use such services if they were available, or if you would not use a particular method at all. 800 number |
M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | 800 number | ||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| EDO01180 | Live chat/message (typing live to a PBGC rep) | M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | Live chat | ||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| EDO01181 | Online help (looking up your question online) | M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | Online help | ||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| EDO01182 | E-mail (sending an email to a PBGC rep) | M-F 8AM-7PM Eastern | Drop down, select one | Single | N | Matrix | |||
| M-F before 8AM Eastern | |||||||||
| M-F after 7PM Eastern | |||||||||
| Weekends | |||||||||
| Would NOT use this method | |||||||||
| DOI Main | |||||||||
| CWS02629 | What was your primary reason for visiting this site today? | Learn more about DOI | Radio button, one-up vertical | Single | Y | Skip Logic Group | Reason | ||
| Look for contact information | |||||||||
| Research a particular Bureau or Service within DOI | E | ||||||||
| Watch webcams | |||||||||
| Read news | |||||||||
| Find a job | |||||||||
| School project or assignment | |||||||||
| Watch a video/Listen to Audio | |||||||||
| Other | D | ||||||||
| CMS | |||||||||
| NEW | What is your primary reason for visiting this site today? | Access claim status and/or beneficiary eligibility | Radio buttons | select one | Y | OPS Group | Visit Reason | ||
| Download forms | |||||||||
| Learn of, or register for, workshops, seminars or other training events | |||||||||
| Find contact information | |||||||||
| Find general Medicare program information | |||||||||
| Research a specific question on Medicare policy or billing | |||||||||
| Find information on fees or fee schedules | |||||||||
| Find out about a Local Coverage Determination (LCD) | |||||||||
| Read Medicare publications such as newsletters, articles,etc. | |||||||||
| Find enrollment information | |||||||||
| Take an on-line training course | |||||||||
| Other (please specify) | SKIP B | ||||||||
| NEW | SKIP B | Other - primary reason? | OPS Group | Other Visit Reason |
| File Type | application/vnd.ms-excel |
| Author | silvina diaz |
| Last Modified By | sgrow |
| File Modified | 2010-04-13 |
| File Created | 2009-11-17 |