289 NIH Genome 289 NIH Genome

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

289 NIH Genome 1-6-2010.xls

Previously Cleared ICs from prior Generic ICR

OMB: 1090-0008

Document [xlsx]
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Model Instance Name:

red & strike-through: DELETE








genome.gov

underlined & italicized: RE-ORDER








MID: 9cYUEV0IUJA984F85pwMkw==
pink: ADDITION








Date: 9/25/2009 blue + -->: REWORDING





















genome.gov CUSTOM QUESTION LIST



QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label


CWS02673
How frequently do you visit www.genome.gov? First time
Radio button, one-up vertical Single Y
Visit Frequency





Daily











About once a week











About once a month











A few times a year








CWS02674
What best describes your primary reason for visiting the site today? To contact someone
Radio button, one-up vertical Single Y Skip Logic Group Primary Reason





To learn what research NHGRI conducts and sponsors











To locate research resources











To find/apply for funding











To learn about genetics and genomics











To educate myself on health issues











To find educational materials











To get help with homework











To look up ethical/policy issues











To locate job possibilities











To find training opportunities











Other (please specify) A







CWS02675 A Other primary reason for visiting site

Text area, no char limit open N
OE_Primary Reason


CWS02676
What best describes you? Researcher at NIH
Radio button, one-up vertical Single Y Skip Logic Group Best Describes




Researcher not at NIH











Educator











High school student











Undergraduate student











Graduate or medical student











Post Doc











Grant proposal writer











Scientific administrator











Healthcare provider











Patient











Author











Reporter/member of a news organization











Policy maker/writer











Job/Career seeker











Just researching health issues for someone else











Other (please specify) A







CWS02677 A Other description of visitor

Text area, no char limit open N
OE_Best Describes


CWS02678
Did you find what you were looking for? Yes B Radio button, one-up vertical Single Y Skip Logic Group Find Looking For





No A










Not looking for anything in particular








CWS02679 A If you didn't find what you were looking for, what was it?

Text field, no char limit Open N
OE_Find Looking For


CWS02680 B Was the information you were looking for easy to understand? Yes
Radio button, one-up vertical Single Y
Info Easy Understand





No C







CWS02681 C Why wasn't the information easy to understand?

Text field, no char limit Open N
OE_Info Understand


CWS02682
How did you find our site? Search engine (Google, Yahoo, Excite, Bing, etc)
Radio button, one-up vertical Single Y Skip Logic Group Find Our Site





Link from another site











Publications











Exhibition/Conference











Word-of-mouth











Other (please specify) A







CWS02683 A Other method for finding site

Text field, no char limit Open N
OE_Find Our Site


CWS02684
Which area of the site were you primarily visiting today? Research (general)
Radio button, one-up vertical Single Y Skip Logic Group Area Primary Visiting





Research (Extramural)











Research (Intramural)











Grants











Health











Policy & Ethics











Educational Resources











Careers & Training











Newsroom











Calendar











About NHGRI











Staff Directory











Home Page











Other (please specify) A







CWS02685 A Other primary area visited

Text field, no char limit Open N
OE_Area Primary Visit


AED10765
Which of the For You sections of the site have you used? Students page A Checkbox, one-up vertical Multi Y Skip Logic Group For You Visited





Educators page A










Patients page A










Health Professionals page A










Grant Applicants page A










News Media page A










None








AED10766 A Was the For You section of the site that you visited helpful? Yes
Radio button, one-up vertical Single Y
For You Helpful





No B







AED10767 B Please describe why the For You section that you visited was not helpful.

Text area, no char limit Open N
For You Not Helpful


AED10768
Did you use the keyword list on any pages to locate similar pages? Yes A Radio button, one-up vertical Single Y Skip Logic Group Keyword List





No











Don't know/not sure








AED10769 A Was the keyword list you used helpful? Yes
Radio button, one-up vertical Single Y
Keyword List Helpful





No











No opinion








CWS02686
What additional information or resources would you like to see included on our website?

Text area, no char limit Open N
Additional Info


CWS02687
If you can make one improvement to this site, what would it be?

Text area, no char limit Open N
Site Improvement


CWS02688
Did you view content from genome.gov on a mobile device (iPhone, Blackberry, Palm)? Yes
Radio button, one-up vertical Single Y
Mobile Device





No








CWS02689
Which one of these items do you use regularly on the web? (Please select all that apply) Online social networks (i.e., Facebook, MySpace, LinkedIn)
Checkbox, one-up vertical Multi N Skip Logic Group Use On Web





Online discussions (i.e., forums, discussion groups)











Blogs











Video or vodcasts (i.e. YouTube)











Personalized web pages (i.e., My Yahoo!, iGoogle)











Podcasts or audio











Microblogs (i.e., Twitter)











Tagging pages (i.e., Digg or Delicious)











RSS Feeds











Virtual worlds (i.e. Second Life)











Other (please specify) A







CWS02690 A Other social media regularly used

Text area, no char limit Open N Skip Logic Group OE_Use On Web


CWS02691
Do you regularly contribute posts, comments, or reviews online? Yes A Radio button, one-up vertical Single Y Skip Logic Group Online Contributer





No








CWS02692 A Please describe what kinds of sites and what kinds of contributions.

Text area, no char limit Open N
OE_Online Contributer


CWS02693
How would you most like to interact with this site? (Please select all that apply) Receiving newsletters/email updates
Checkbox, one-up vertical Multi N Skip Logic Group Interact With Site





Reading blogs











Adding comments to blogs or articles











Watching video or vodcasts (i.e., YouTube) B










Following a microblog (i.e., Twitter)











Adding a widget or gadget to my personalized page (i.e., My Yahoo!, iGoogle)











Subscribing to RSS feeds











Listening to podcasts or audio











Tagging pages (i.e., Digg or Delicious)











In social networks (i.e., FaceBook, MySpace, LinkedIn)











In virtual worlds (i.e., Second Life)











Other (please specify) A







CWS02694 A Other social media interaction

Text area, no char limit Open N
OE_Interact With Site


CWS02695 B If you are interested in watching on-line videos from genome.gov, what topics would you like to see genome.gov cover?

Text area, no char limit Open N
Watching Videos


CWS02696 B Would you be interested in commenting on on-line videos from genome.gov? Yes
Radio button, one-up vertical Single Y
Commenting Videos





No








CWS02697
Would you be willing to provide your name and email in order to add comments or post to a blog on genome.gov? Yes
Radio button, one-up vertical Single Y
Provide Name/Email





No








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File Modified2010-01-20
File Created2010-01-14

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