490 OMH 490 OMH Questionnaire

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2012 490 OMH Questionaire_Final.xlsx

488 USGS Gap Analysis - 515 SSA Electronic Access

OMB: 1090-0008

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QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label

MMW0359
How frequently do you visit this site? Daily
Radio button, one-up vertical Single Y
Frequency of Visit




About once a week










About once a month










Every few months










Every 6 months or less often










This is my first time visiting the site


Y



ACQWro0007365
What best describes your role in visiting the site today? Minority Group Advocate
Radio button, one-up vertical Single Y OPS Group Primary Role




Physician










Nurse/Health Care Professional










Allied Health Professional










Health Care Organization










Community Based Organization










Faith Based Organization










Foundation/National Non Profit










Government Agency










Congressional Staff/Policy Maker










Journalist/Media










Researcher










General Public










College/Graduate student










Other, please specify A






ACQWro0007366 A What best describe your role in visiting the site today?








MMW0362
Please select your primary reason for visiting the site today? (Please select all that apply). Funding A Checkbox, one-up vertical Multi Y Skip Logic Group Primary Reason




Data/Statistics










Cultural Competency Information










Learn About a Health Topic B









HHS Action Plan










OMH Disparities Reduction Efforts










National Partnership for Action (NPA) information D









Minority Population Health Profiles C









Preconception Peer Education Program (PPE) E









Publications










Press Releases










Just Browsing










Employment/Internship Information










Sign up for e-newsletter/FYI










Other, please specify F






MMW0363 F Please describe your primary reason for visiting the site today.

Text area, no char limit
N
OE_Primary Reason

MMW0364 A Please tell us specifically what funding information you were looking for. Funding for Non Profits
Checkbox, one-up vertical Multi N Skip Logic Group Funding




Research/Fellowships










OMH Grants










Scholarships










OMH Grantee Profiles










Other, please specify AA






MMW0365 AA Please tell us what funding information you were looking for today.

Text area, no char limit
N
OE_Funding

MMW0366 B What health topics were you looking for today? (Please select all that apply) Low Cost Health Care & Insurance
Checkbox, one-up vertical Multi N Skip Logic Group Health Topics




Staying Healthy










Disease Specific Information










Other, please specify BB






MMW0367 BB Please tell us what health information you were looking for today.

Text area, no char limit


OE_Health Information

MMW0368 C Please tell us which minority population you were seeking information on. African American




Minority Information




American Indian/Alaska Native










Asian American










Hispanic/Latino










Native Hawaiian/Pacific Islander










Other, please specify CC






MMW0369 CC Please tell us what other minority population you were seeking information for today.

Text area, no char limit
N
OE_Other Minority Information

MMW0370 D Please tell what NPA information you were looking for? General NPA Information




NPA Information




Regional Health Equity Councils










Download the Toolkit










Read the Blog










NPA Guide to Minority Health Resources










Join NPA










Take the NPA Pledge










Share your NPA Story










Other, please specify DD






MMW0371 DD Please tell us what NPA information you were looking for today.

Text area, no char limit


OE_NPA Other Info

MMW0372 E Please tell us what Preconception Peer Education Program information you were looking for. PPE Curriculum




OE_PPE Other Info




How to become a PPE?










Is there a PPE program in my area?










How organizations can be involved in the PPE program?










What colleges/universities have PPE programs?










Other, please specify EE







EE Please tell us what Preconception Peer Education Program information you were looking for.

Text area, no char limit
N
OE_PPE Program

MMW0373
What additional information would you like to have available on this site? Open-ended
Text area, no char limit
N
OE_Additonal Information

ACQWro0007367
Did you find what you were looking for on the site today? Yes 
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find




No A,B






ACQWro0007355 A Please tell us why you were not able to find what you were looking for? I could not access the information on site
Checkbox, one-up vertical Multi N Skip Logic Group Unable to Find




The search results did not appear relevant










The links did not take me where I wanted










The labeling on lists didn't match what I was looking for










How the information is organized on the site wasn't clear










The navigation options were difficult to understand










Other







MMW0376 B Please tell us specifically what you couldn't find on the site today:

Text area, no char limit Single N Skip Logic Group OE_Ability to Find

MMW0377
After visiting the site today please tell us how likely you are to do the following activities: (Please select all that apply) Bookmark page for later use
Checkbox, one-up vertical multi N OPS Group Use of Information




Do additional research online










Email the information to a colleague










Email the information to a friend or family member










Collaborate with another organization or individuals










Print the information and share it










Other, please specify B






MMW0378 B Other use of information obtained from the Office of Minority Health:

Text area, no char limit


OE_Use of Information

MMW0379
How did you look for information on the site today? (Please select all that apply.) Search feature at top of page
Checkbox, one-up vertical Multi Y OPS Group Navigation Tools




Search Library Catalog










Navigation tabs across the top of the page










Navigation links along left side of page










The links in the body of the page










The links in the rotating banner










Other, please specify A






MMW0380 A Other way I looked for information:

Text area, no char limit
N
OE_Navigation

MMW0381
Do you use social media regularly (at least once a month)? Yes A,B Radio button, one-up vertical Single N Skip Logic Group Social Media Use




No







MMW0382 A Which of the following social media do you use regularly (at least once a month)? (please select all that apply). Facebook










Twitter










LinkedIn










Blogs










You Tube










Other, please specify AA






MMW0383 AA Other social media used regularly:

Text area, no char limit
N
OE_Other SM

MMW0384 B How would you like to use social media to interact with this site? (please select all that apply) Bookmark or tag pages
Checkbox, two-up vertical Multi N
SM_Interact




In social networks










By adding comments, ratings, or reviews










Reading blogs










Receiving newsletters/email updates










Subscribing to RSS feeds










Audio/video podcasts










Adding a widget or gadget to my personalized page










Following a microblog (Twitter, Facebook, etc)










I'd prefer not to interact with this site through social media










Other, please specify BB






MMW0385 BB Please tell us another way you would like to use social media to interact with us:

Text area, no char limit
N
OE_SM

MMW0386
Please select the category that includes your age. Under 25
Drop down, select one Single N
Age




25-34










35-44










45-54










55-64










65-74










75 or older










Prefer not to answer







MMW0387
What is your gender? Male
Drop down, select one Single N
Gender




Female










Prefer not to answer







MMW0388
If you could recommend one change to improve this site what would it be? Open-ended
Text area, no char limit
N
OE_Improvement





















































































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