| Measures Name/Client name (CQs and Answer choices) |
|
| FEMA - RKB |
|
| Which occupational categories best describe you? |
Law Enforcement |
|
Fire Department |
|
Emergency Medical Services |
|
Emergency Manager |
|
Grant Writer |
|
Public Health |
|
Manufacturer |
|
Military |
|
Government |
|
Other, please specify: |
| Please specify other work category. |
|
| What is your primary reason for visiting the RKB website? |
Product |
|
FEMA Grants & AEL |
|
Grants and Assistance Programs |
|
Publications & References |
|
Training & Education |
|
Standards |
|
Focus Areas |
|
SEL |
|
Operational Assessments |
|
Certifications & Declarations |
|
NIMS Resource Types |
|
Safety Notices |
|
SAVER |
|
Target Capabilities List |
|
Decontamination Efficacy Matrix |
|
LLIS |
|
Other, please specify: |
| Please specify other reason for visit. |
|
| Which areas of the RKB site have you accessed in the 6 months? |
Products |
|
FEMA Preparedness Grants & AEL |
|
Other Grants |
|
SEL & Integrated Display |
|
SAVER |
|
LLIS |
|
Training |
|
Focus Areas |
|
Other Content |
|
All |
|
Not Applicable |
| RKB provides product information that encompasses a vast range of response technologies. Which of the following product sections have you accessed in the last year? |
Personal Protective Equipment (PPE) |
|
Operational and US&R Equipment |
|
Information Technology |
|
Communications |
|
Detection |
|
Decontamination |
|
Medical |
|
Agricultural |
|
Additional |
|
Not Applicable |
| Were you able to accomplish your task today? |
Yes |
|
Partially |
|
Still looking for information |
|
I had no specific agenda in mind when I visited |
|
No |
| If you had difficulty accomplishing your task, what specifically were you trying to accomplish on the site today? |
|
| What features could the RKB site offer to benefit the community in emergency planning and preparedness? |
|
| If you have ever used the ‘Ask An Expert’ feature, please rate your experience. |
5 - Very helpful |
|
4 - Helpful |
|
3 - Neutral |
|
2 - Unhelpful |
|
1 - Very unhelpful |
|
I have not used the 'Ask An Expert' feature |
| Please specify how the RKB staff was unhelpful. |
|
| If you have contacted the RKB Help Desk, please rate your experience. |
5 - Very helpful |
|
4 - Helpful |
|
3 - Neutral |
|
2 - Unhelpful |
|
1 - Very unhelpful |
|
I have not contacted the Help Desk |
| Please specify how the RKB staff was unhelpful. |
|
| Please rate the registration process? |
5 - Very easy |
|
4 - Easy |
|
3 - Neutral |
|
2 - Difficult |
|
1 - Very Difficult |
|
Not applicable |
| Please specify how the registration process was difficult. |
|
| How often do you visit the RKB website? |
This is my first visit |
|
Daily |
|
Regularly (at least once a week) |
|
Monthly (1-2 times a month) |
|
Quarterly (3-4 times a year) |
|
Annually (1-2 times a year) |
If you can make one improvement to this site, what would it be?
|
|
|
|
|
|
| U.S. General Services Administration - HowTo v2 |
|
| How often have you visited HowTo.gov in the last 30 days? |
This is my first time |
|
Two or three times |
|
Four or five times |
|
A few times a week |
|
Daily |
|
More than once a day |
| How did you find out about HowTo.gov? |
Content Managers Forum ListServ |
|
Another website/link |
|
Search engine |
|
Co-worker |
|
Media/news story |
|
Other, please specify: |
|
Don't Recall |
| Please tell us how you found out about HowTo.gov: |
|
| Did you find what you were looking for ? |
Yes |
|
No |
|
Partially |
| Please tell us, in detail, what you were unable to find: |
|
| Is there another website you think may be able to provide this information? |
Yes |
|
No |
| Please list the site you will visit after leaving HowTo.gov: |
|
| How would you describe your experience navigating the site today? |
I had no problem browsing through the site |
| I found the general area but could not find specific information |
| Links did not take me to what I was looking for |
| Too many links with the page text |
| Too many navigation choices |
| I found links that did not work |
| Other, please specify: |
| Please describe your navigation experience: |
|
| Did you use the search tool (type in the search box) during your visit today? |
Yes |
|
No |
| Which of the following best describes your experience with the search tool? |
Search worked well, I got the results I needed |
|
Returned too many results |
|
Returned results that were similar/redundant |
|
Results were not relevant to my search terms or needs |
|
I was not sure what words to use in my search |
|
Search required too many refinements to get what I wanted |
|
Search returned no results at all |
|
Other, please specify: |
| Please describe your search difficulty: |
|
| Which of the following best describes your role in visiting the site today? |
Federal Government Web Professional |
|
State, Local or Tribal Government Web Professional |
|
Other Web Professional (non-government) |
|
Web Professional from outside the U.S. |
|
Government Program / Project Manager |
|
Researcher/Academic |
|
Government Customer Service Professional |
|
Government Contact Center Professional |
|
Government Web Developer / Programmer |
|
Other Government IT Professional |
|
Federal Plain Language Writer |
|
General Public |
|
Teacher / Professor |
|
Student |
|
Press or Media |
|
Other, please specify: |
| Please specify your role: |
|
| Which of the following best describes the primary reason for your visit to HowTo.gov today? |
Learn how government sites can use social media |
|
Learn about usability for government websites |
|
Find information on writing for the Web and Plain Language |
|
Learn about customer service in government |
|
Learn about managing a government website |
|
Verify that my agency / department is meeting federal website guidelines |
|
Learn about training opportunities, meetings and other events |
|
Learn about accessibility for government websites |
|
Learn how to participate in the government web manager community |
|
Other, please specify: |
| Please describe your primary reason for visiting the site today: |
|
| Do you reside in the United States? |
Yes |
|
No |
| In which country do you reside? |
|
| What one change would you make to the site to improve HowTo.gov? |
|
| Are you a registered member of the Web Content Managers Forum? |
Yes |
|
No |
|
Don't Know |
| Would you like to learn more and to join the Web Content Managers Forum? |
Yes (Please visit http://www.howto.gov/communities/forum) |
|
No |
| AHRQ Quality |
|
| How frequently do you visit this site? |
This is my first visit |
|
Every few months or less often |
|
Once a month |
|
Once a week |
|
Several times a week |
|
Daily/more than once a day |
|
Don't know |
| Please indicate your primary reason for visiting the NQMC site today. (Select one.) |
Nothing in particular (just browsing) |
|
Find a specific quality measure(s) |
|
Review the newest quality measures to keep myself current |
|
Determine the quality measures available on a specific topic/issue/domain, etc. |
|
View tutorials on quality measurement |
|
Access the HHS Measure Inventory (a separate repository within NQMC) |
|
For academic or health services research |
|
Other, please specify |
| Specify your other reason for visiting the NQMC site today. |
|
| Did you find the information you were looking for today? |
Yes |
|
Partially |
|
No |
|
I was not looking for anything in particular/ I was just browsing |
| What were you looking for that you were unable to find? |
|
| How did you look for information on the site today? (Select all that apply.) |
Search feature |
|
Advanced search feature/tool |
|
Top navigation bar |
|
Left navigation bar |
|
Links in the center of the Home page |
|
Site map |
|
Other, please specify |
| Specify other way you looked for information. |
|
| Which of the following features are you aware of or have you used? (Select all that apply.) |
Keyword search |
|
Advanced search |
|
Browse: By Topic |
|
Browse: By Organization |
|
Browse: By Domain |
|
Browse: NQF- Endorsed Measures |
|
Browse: Measure Initiatives |
|
Browse: Measures in Progress |
|
Browse: Measure Index |
|
Browse: Measure Archive |
|
Browse: Measures Most Viewed |
|
Jump To (Measure Summary Tab) |
|
Measure Classification (Measure Summary Tab) |
|
Related Content (Measure Summary Tab) |
|
HHS Measure Inventory |
|
New This Week Email |
|
New This Week/Announcements (Home Page) |
|
Expert Commentaries |
|
Measure Summary |
|
Measure Tabular Comparison |
|
Link to Original Measure Documentation |
|
None |
| Is it clear that the HHS Measure Inventory is a separate repository within NQMC? |
Yes |
|
No |
| How useful do you find the HHS Measure Inventory? |
Very useful |
|
Somewhat useful |
|
Neutral |
|
Not useful |
|
I haven't used the HHS Measure Inventory |
| How could we improve the HHS Measure Inventory? |
|
| How did you learn about NQMC? |
Search engine (Google, Yahoo, etc.) |
|
Link from a related site (NGC, AHRQ, etc.) |
|
Link from a professional medical society site (AAP, ADA, etc.) |
|
Link from another health-related site (NLM, Medscape, First Consult, etc.) |
|
Print media (health care trade publications, medical journals, etc.) |
|
Link from general media site (USA Today, NY Times, etc.) |
|
Social media outlet (Facebook, LinkedIn, etc.) |
|
Colleague or professional association meeting |
|
Other, please specify |
| Specify other way you learned about NQMC. |
|
| Which of the following best describes you? |
Individual Patient/Consumer |
| Physician |
| Physician Assistant or Nurse Practitioner/Nurse |
| Pharmacist or Other Clinical Specialist |
| Quality Manager |
| Administrator or Manager of Hospital, Health Plan or Medical Group |
| Health Services/Clinical Researcher |
| Measure Developer |
| Public Sector Health Care Purchaser/Employer or Policymaker |
| Private Sector Health Care Purchaser or Benefits Manager |
| Federal/State/Local Policymaker |
| Medical Librarian/Information Specialist or Medical Writer/Editor |
| Student (Medical, Nursing or Pharmacy) |
| Educator/Teacher/Instructor |
| Other, please specify |
| Specify other role. |
|
| Which of the following best represents your primary institutional affiliation? |
Hospital |
|
Ambulatory care facility |
|
Home care service |
|
Physician's office |
|
Rehabilitation facility |
|
Residential facility (assisted living facility, nursing home) |
|
Private health plan or health insurance organization |
|
Health care professional organization |
|
Government agency (federal, state or local) |
|
Quality oversight organization |
|
University or other academic institution |
|
Consumer or patient advocacy organization |
|
Other, please specify |
| Specify other primary institutional affiliation. |
|
| If you could make one change to the National Quality Measures Clearinghouse™ Web site, what would it be? |
|
| DOJ_EOUSA |
|
| How frequently do you visit this site? |
First time |
|
Daily |
|
About once a week |
|
About once a month |
|
Every 6 months or less |
| How did you find out about this site? |
Search engine |
|
DOJ website or link |
|
Friend/relative |
|
Other |
| Please tell us how you found out about this site. |
|
| Which best describes you? |
DOJ Employee |
|
EOUSA / USAO Employee |
|
Other Federal Agency |
|
Local / State government |
|
Courts |
|
Law Enforcement |
|
Legal defense |
|
Media |
|
Research |
|
Student |
|
General Public |
|
Other |
| Please tell us your role. |
|
| What is your primary reason for visiting the site today? |
Look up a U.S. Attorney |
|
Research a specific topic or issue |
|
Recent News / Press Release |
|
Access or download a publication |
|
Obtain training information |
|
Career Information / Jobs |
|
Information on Grants |
|
Just browsing |
|
Other |
| Please tell us why you were visiting today. |
|
| Did you find what you were looking for? |
Yes |
|
No |
|
Partially |
| Please tell us specifically what you were looking for. |
|
| What do you plan to do next? |
Continue looking on this site |
|
Try another website |
|
Call for assistance |
|
Email for assistance |
|
Other |
| What will you do next? |
|
| Please rate the clarity of the language used on this site. |
1=Poor |
|
2 |
|
3 |
|
4 |
|
5 |
|
6 |
|
7 |
|
8 |
|
9 |
|
Excellent=10 |
|
Don't know |
| Please rate this site's use of language that the general public can understand the content. |
1=Poor |
|
2 |
|
3 |
|
4 |
|
5 |
|
6 |
|
7 |
|
8 |
|
9 |
|
Excellent=10 |
|
Don't know |
| If you could improve one thing about this site, what would it be? |
|
| If you experienced any technical difficulties while navigating the site today, please describe those difficulties (ex. broken links, error messages, etc.) |
|