563 AHRQ Quality Measures Q'naire 9-13-2012

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2012 563 AHRQ Quality Measures Q'aire 9-13-2012_DOT.xlsx

562 AHRQ Enterprise_9-10-12_UPDATED - 589 CDC SM Posting Survey

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Current Model Qsts
Current CQs
Current CQs (9-13-12)
Current CQs (8-30-12)
CQs 6-8-12


Sheet 1: Welcome and Thank You Text

Model Instance Name:








Quality Measures







MID: MAZ98sJdJBcIs4w4pBZQxg==






Date: Fill In Date








Welcome and Thank You Text













Directions:










This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome text shown in the box below.









Examples


Welcome Text Example































Welcome Text









Thank you for visiting AHRQ' s National Quality Measures Clearinghouse Web site. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of AHRQ 's National Quality Measures Clearinghouse. Please take a minute or two to give us your opinions. The feedback you provide will help AHRQ enhance this particular site and serve you better in the future. All results are strictly confidential.

The following questions relate only to the AHRQ National Quality Measures Clearinghouse Web site.




























































































Thank You Text Example


















Thank You Text












Thank you for your time in completing this survey. Your input is very valuable and will be taken into consideration.

























































































































































































































Sheet 2: Current Model Qsts

Model Instance Name: AHRQ Quality Measures




Quality Measures




MID: MAZ98sJdJBcIs4w4pBZQxg==


Partitioned (Y/N)? Y




Date: 10/11/2011


AHRQ Quality Measures Model
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Content (1=Poor, 10=Excellent, Don't Know)
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

Primary Resource (1=Very Unlikely, 10=Very Likely)

Please rate your perception of the accuracy of information on this site.
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

How likely are you to use this site as your primary resource for quality measures?

Please rate the quality of information on this site.
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

Return (1=Very Unlikely, 10=Very Likely)

Please rate the freshness of content on this site.


How likely are you to return to this site?

Search (1=Poor, 10=Excellent, Don't Know)


Recommend (1=Very Unlikely, 10=Very Likely)

Please rate the relevance of search results on this site.


How likely are you to recommend this site to someone else?

Please rate the organization of search results on this site.




Please rate how well the search results help you decide what to select.




Please rate how well the search feature helps you to narrow the results to find what you want.




Look and Feel (1=Poor, 10=Excellent, Don't Know)




Please rate the visual appeal of this site.


Please rate the balance of graphics and text on this site.

Please rate the readability of the pages on this site.

Navigation (1=Poor, 10=Excellent, Don't Know)

Please rate how well the site is organized.




Please rate the options available for navigating this site.




Please rate how well the site layout helps you find what you are looking for.




Please rate the number of clicks to get where you want on this site.




Site Performance (1=Poor, 10=Excellent, Don't Know)




Please rate how quickly pages load on this site.




Please rate the consistency of speed from page to page on this site.




Please rate the ability to load pages without getting error messages on this site.





Sheet 3: Current CQs

Model Instance Name: AHRQ Quality Measures

red & strike-through: DELETE





Quality Measures

underlined & italicized: RE-ORDER





MID: MAZ98sJdJBcIs4w4pBZQxg==

pink: ADDITION





Date: 10/10/2011 blue + -->: REWORDING








green -- ECRI Institute





Quality Measures CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
MMW0616
How frequently do you visit this site? This is my first visit
Drop down, select one Single Y
Frequency



Every few months or less often








Once a month








Once a week








Several times a week








Daily/more than once a day








Don't know





MMW0617
Please indicate your primary reason for visiting the NQMC site today. (Select one.) Nothing in particular (just browsing)
Radio button, one-up vertical Single Y OPS Group Primary Reason



Find a specific quality measure(s)








Review the newest quality measures to keep myself current








Determine the quality measures available on a specific topic/issue/domain, etc.








View tutorials on quality measurement








Access the HHS Measure Inventory (a separate repository within NQMC)








For academic or health services research








Other, please specify A




MMW0618 A Specify your other reason for visiting the NQMC site today.

Text field, <100 char
N OPS Group OPS Primary Reason
MMW0619
Did you find the information you were looking for today? Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find



Partially A







No A







I was not looking for anything in particular/ I was just browsing





MMW0620 A What were you looking for that you were unable to find?

Text field, <100 char
N Skip Logic Group OE Did Not Find
ACQLiv0013363
Please describe your experience with navigation (clicking on links and buttons) on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y Skip Logic Group Navigation Experience



Could not navigate back to previous information








Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A




ACQLiv0013364 A What other navigation experience did you have today?

Text area, no char limit
N Skip Logic Group Other Navigation Experience
ACQLiv0013365
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical
N Skip Logic Group Search Experience



Search results were not helpful








Returned too many results








Returned not enough results








Returned no results








Returned results that were too similar/redundant








Results were not relevant to my search








I did not use the search feature today








Other search experience A




ACQLiv0013366 A What other search experience did you have today?

Text area, no char limit
N Skip Logic Group Other Search Experience
MMW0629
Which of the following best describes you? Physician/Physician Assistant
Drop down, select one Single Y Skip Logic Group Role


Nurse/Nurse Practitioner







Other Health Care Provider







Consumer/General Public







Health Researcher/Analyst







Educator/Student







Health Administrator







Health Care IT/CDS Implementer







Health Insurer







Librarian/Information Specialist







Media/Press







Measure Developer







Public Sector Health Care Purchaser/Employer or Policymaker







Private Sector Health Care Purchaser or Benefits Manager







Federal/State/Local Policymaker







Other, please specify A




MMW0630 A Specify other role.

Text field, <100 char
N Skip Logic Group OPS Role
MMW0631
Which of the following best represents your primary institutional affiliation? Hospital
Drop down, select one Single Y Skip Logic Group Institute



Ambulatory care facility








Home care service








Physician's office








Rehabilitation facility








Residential facility (assisted living facility, nursing home)








Private health plan or health insurance organization








Health care professional organization








Government agency (federal, state or local)








Quality oversight organization








University or other academic institution








Consumer or patient advocacy organization








Other, please specify A




MMW0632 A Specify other primary institutional affiliation.

Text field, <100 char
N Skip Logic Group OPS Institute
ACQhar0015983
Have you created a free My NQMC account? Yes
Radio button, one-up vertical S Y
Created My NQMC



No





ACQhar0015172
If you have used any of the following features, please rate your experience (1=Poor, 10=Excellent):
Topic Alerts
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015173
Expert Commentary Alerts 1=Poor
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Commentary Alerts Rating



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3








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5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015188
Domain Alerts 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








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5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015189
Measure Summary Alerts 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015190
Organization Alerts 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015193
My Favorite Measure Summaries 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015175
My Favorite Organizations 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015177
My Recent Searches 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015180
My Recently Viewed Summaries 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015203
Please share with us any thoughts or feedback about the personalization features you have used.

Text area, no char limit
n
Feature Feedback








































MMW0633
If you could make one change to the National Quality Measures Clearinghouse™ Web site, what would it be?

Text area, no char limit
N
OE One Change

Sheet 4: Current CQs (9-13-12)

Model Instance Name: AHRQ Quality Measures

red & strike-through: DELETE





Quality Measures

underlined & italicized: RE-ORDER





MID: MAZ98sJdJBcIs4w4pBZQxg==

pink: ADDITION





Date: 10/10/2011 blue + -->: REWORDING








green -- ECRI Institute





Quality Measures CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
MMW0616
How frequently do you visit this site? This is my first visit
Drop down, select one Single Y
Frequency



Every few months or less often








Once a month








Once a week








Several times a week








Daily/more than once a day








Don't know





MMW0617
Please indicate your primary reason for visiting the NQMC site today. (Select one.) Nothing in particular (just browsing)
Radio button, one-up vertical Single Y OPS Group Primary Reason



Find a specific quality measure(s)








Review the newest quality measures to keep myself current








Determine the quality measures available on a specific topic/issue/domain, etc.








View tutorials on quality measurement








Access the HHS Measure Inventory (a separate repository within NQMC)








For academic or health services research








Other, please specify A




MMW0618 A Specify your other reason for visiting the NQMC site today.

Text field, <100 char
N OPS Group OPS Primary Reason
MMW0619
Did you find the information you were looking for today? Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find



Partially A







No A







I was not looking for anything in particular/ I was just browsing





MMW0620 A What were you looking for that you were unable to find?

Text field, <100 char
N Skip Logic Group OE Did Not Find
ACQLiv0013363
Please describe your experience with navigation (clicking on links and buttons) on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y Skip Logic Group Navigation Experience



Could not navigate back to previous information








Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A




ACQLiv0013364 A What other navigation experience did you have today?

Text area, no char limit
N Skip Logic Group Other Navigation Experience
ACQLiv0013365
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical
N Skip Logic Group Search Experience



Search results were not helpful








Returned too many results








Returned not enough results








Returned no results








Returned results that were too similar/redundant








Results were not relevant to my search








I did not use the search feature today








Other search experience A




ACQLiv0013366 A What other search experience did you have today?

Text area, no char limit
N Skip Logic Group Other Search Experience
MMW0629
Which of the following best describes you? Physician/Physician Assistant
Drop down, select one Single Y Skip Logic Group Role


Nurse/Nurse Practitioner







Other Health Care Provider







Consumer/General Public







Health Researcher/Analyst







Educator/Student







Health Administrator







Health Care IT/CDS Implementer







Health Insurer







Librarian/Information Specialist







Media/Press







Measure Developer







Public Sector Health Care Purchaser/Employer or Policymaker







Private Sector Health Care Purchaser or Benefits Manager







Federal/State/Local Policymaker







Other, please specify A




MMW0630 A Specify other role.

Text field, <100 char
N Skip Logic Group OPS Role
MMW0631
Which of the following best represents your primary institutional affiliation? Hospital
Drop down, select one Single Y Skip Logic Group Institute



Ambulatory care facility








Home care service








Physician's office








Rehabilitation facility








Residential facility (assisted living facility, nursing home)








Private health plan or health insurance organization








Health care professional organization








Government agency (federal, state or local)








Quality oversight organization








University or other academic institution








Consumer or patient advocacy organization








Other, please specify A




MMW0632 A Specify other primary institutional affiliation.

Text field, <100 char
N Skip Logic Group OPS Institute


Have you created a free My NQMC account? Yes
Radio button, one-up vertical S Y
Created My NQMC



No





ACQhar0015172
If you have used any of the following features, please rate your experience (1=Poor, 10=Excellent):
Topic Alerts
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015173
Expert Commentary Alerts 1=Poor
Radio button, scale, has don't know s N
Commentary Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015188
Domain Alerts 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015189
Measure Summary Alerts 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015190
Organization Alerts 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015193
My Favorite Measure Summaries 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015175
My Favorite Organizations 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015177
My Recent Searches 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015180
My Recently Viewed Summaries 1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating



2








3








4








5








6








7








8








9








10=Excellent








I am not aware of this feature





ACQhar0015203
Please share with us any thoughts or feedback about the personalization features you have used.

Text area, no char limit
n
Feature Feedback








































MMW0633
If you could make one change to the National Quality Measures Clearinghouse™ Web site, what would it be?

Text area, no char limit
N
OE One Change

Sheet 5: Current CQs (8-30-12)

Model Instance Name: AHRQ Quality Measures


red & strike-through: DELETE





Quality Measures


underlined & italicized: RE-ORDER





MID: MAZ98sJdJBcIs4w4pBZQxg==


pink: ADDITION





Date: 10/10/2011
blue + -->: REWORDING









green -- ECRI Institute





Quality Measures CUSTOM QUESTION LIST
QID Skip Logic Label Question Text AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
MMW0616
How frequently do you visit this site? MMW0616A01 This is my first visit
Drop down, select one Single Y
Frequency



MMW0616A02 Every few months or less often








MMW0616A03 Once a month








MMW0616A04 Once a week








MMW0616A05 Several times a week








MMW0616A06 Daily/more than once a day








MMW0616A07 Don't know





MMW0617
Please indicate your primary reason for visiting the NQMC site today. (Select one.) MMW0617A01 Nothing in particular (just browsing)
Radio button, one-up vertical Single Y OPS Group Primary Reason



MMW0617A02 Find a specific quality measure(s)








MMW0617A03 Review the newest quality measures to keep myself current








MMW0617A04 Determine the quality measures available on a specific topic/issue/domain, etc.








MMW0617A05 View tutorials on quality measurement








MMW0617A06 Access the HHS Measure Inventory (a separate repository within NQMC)








MMW0617A07 For academic or health services research








MMW0617A08 Other, please specify A




MMW0618 A Specify your other reason for visiting the NQMC site today.


Text field, <100 char
N OPS Group OPS Primary Reason
MMW0619
Did you find the information you were looking for today? MMW0619A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find



MMW0619A02 Partially A







MMW0619A03 No A







MMW0619A04 I was not looking for anything in particular/ I was just browsing





MMW0620 A What were you looking for that you were unable to find?


Text field, <100 char
N Skip Logic Group OE Did Not Find
ACQLiv0013363
Please describe your experience with navigation (clicking on links and buttons) on this site today.
I had no difficulty browsing on this site.
Radio button, one-up vertical S Y Skip Logic Group Navigation Experience




Could not navigate back to previous information









Would often feel lost, not know where I was









Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Had technical difficulties (e.g. broken link)









Other, please specify: A




ACQLiv0013364 A What other navigation experience did you have today?


Text area, no char limit
N Skip Logic Group Other Navigation Experience
ACQLiv0013365
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?
I did not encounter any difficulties
Radio button, one-up vertical
N Skip Logic Group Search Experience




Search results were not helpful









Returned too many results









Returned not enough results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









I did not use the search feature today









Other search experience A




ACQLiv0013366 A What other search experience did you have today?


Text area, no char limit
N Skip Logic Group Other Search Experience
MMW0629
Which of the following best describes you? MMW0629A01 Physician/Physician Assistant
Drop down, select one Single Y Skip Logic Group Role


MMW0629A02 Nurse/Nurse Practitioner







MMW0629A03 Other Health Care Provider







MMW0629A04 Consumer/General Public







MMW0629A05 Health Researcher/Analyst







MMW0629A06 Educator/Student







MMW0629A07 Health Administrator








Health Care IT/CDS Implementer








Health Insurer








Librarian/Information Specialist








Media/Press








Measure Developer








Public Sector Health Care Purchaser/Employer or Policymaker








Private Sector Health Care Purchaser or Benefits Manager








Federal/State/Local Policymaker








Other, please specify A




MMW0630 A Specify other role.


Text field, <100 char
N Skip Logic Group OPS Role
MMW0631
Which of the following best represents your primary institutional affiliation? MMW0631A01 Hospital
Drop down, select one Single Y Skip Logic Group Institute



MMW0631A02 Ambulatory care facility








MMW0631A03 Home care service








MMW0631A04 Physician's office








MMW0631A05 Rehabilitation facility








MMW0631A06 Residential facility (assisted living facility, nursing home)








MMW0631A07 Private health plan or health insurance organization








MMW0631A08 Health care professional organization








MMW0631A09 Government agency (federal, state or local)








MMW0631A10 Quality oversight organization








MMW0631A11 University or other academic institution








MMW0631A12 Consumer or patient advocacy organization








MMW0631A13 Other, please specify A




MMW0632 A Specify other primary institutional affiliation.


Text field, <100 char
N Skip Logic Group OPS Institute


If you have used any of the following features, please rate your experience (1=Poor, 10=Excellent):
Topic Alerts

1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


Expert Commentary Alerts
1=Poor
Radio button, scale, has don't know s N
Commentary Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


Domain Alerts
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


Guideline/Measure Summary Alerts
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


Organization Alert
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


My Favorite Measure/Guideline Summaries
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


My Favorite Organizations
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


My Recent Searches
1=Poor
Radio button, scale, has don't know s N
Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature



Mutually Exclusive


My Recently Viewed Summaries
1=Poor
Radio button, scale, has don't know s N Matrix Group Topic Alerts Rating




2









3









4









5









6









7









8









9









10=Excellent









I am not aware of this feature







Please share with us any thoughts or feedback about the personalization features you have used.


Text area, no char limit
n
Feature Feedback












































ACQLiv0013367
How would you describe your level of familiarity with quality measurement?
Very familiar
Drop down, select one Single Y
Familiarity



Somewhat familiar








Neutral








Somewhat unfamiliar








Very unfamiliar





ACQLiv0013369
Please indicate how you or your organization plans to use quality measures. (Select one)
Assess/compare the quality of clinical providers
Radio button, one-up vertical Single Y OPS Group Plan to Use




Identify/prioritize issues in health care quality









Determine financial payments to clinical providers









Evaluate a program/intervention's effectiveness









For academic research









For personal research









Other, please specify A








I do not plan to use quality measures at this time





ACQLiv0013370 A Specify other plan for using quality measures.


Text field, <100 char
N OPS Group OPS Plan to Use
ACQLiv0013372
If you plan to measure performance, which of the following settings or types of providers are your most important focus? (Select all that apply.)
I am not planning to measure performance
Checkbox, one-up vertical Multi Y OPS Group Settings




Primary care









Specialty providers









Hospitals









Long-term or rehabilitation facilities









Health insurance plans









Public health or community-based programs









Other, please specify A




ACQLiv0013374 A Specify other important focus.


Text field, <100 char
N OPS Group OPS Settings
MMW0633
If you could make one change to the National Quality Measures Clearinghouse™ Web site, what would it be?


Text area, no char limit
N
OE One Change

Sheet 6: CQs 6-8-12

Model Instance Name: AHRQ Quality Measures


red & strike-through: DELETE





Quality Measures


underlined & italicized: RE-ORDER





MID: MAZ98sJdJBcIs4w4pBZQxg==


pink: ADDITION





Date: 10/10/2011
blue + -->: REWORDING









green -- ECRI Institute





Quality Measures CUSTOM QUESTION LIST
QID Skip Logic Label Question Text AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
MMW0616
How frequently do you visit this site? MMW0616A01 This is my first visit
Drop down, select one Single Y
Frequency



MMW0616A02 Every few months or less often








MMW0616A03 Once a month








MMW0616A04 Once a week








MMW0616A05 Several times a week








MMW0616A06 Daily/more than once a day








MMW0616A07 Don't know





uiy
Please indicate your primary reason for visiting the NQMC site today. (Select one.) MMW0617A01 Nothing in particular (just browsing)
Radio button, one-up vertical Single Y OPS Group Primary Reason



MMW0617A02 Find a specific quality measure(s)








MMW0617A03 Review the newest quality measures to keep myself current








MMW0617A04 Determine the quality measures available on a specific topic/issue/domain, etc.








MMW0617A05 View tutorials on quality measurement








MMW0617A06 Access the HHS Measure Inventory (a separate repository within NQMC)








MMW0617A07 For academic or health services research








MMW0617A08 Other, please specify A




MMW0618 A Specify your other reason for visiting the NQMC site today.


Text field, <100 char
N OPS Group OPS Primary Reason
MMW0619
Did you find the information you were looking for today? MMW0619A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find



MMW0619A02 Partially A







MMW0619A03 No A







MMW0619A04 I was not looking for anything in particular/ I was just browsing





MMW0620 A What were you looking for that you were unable to find?


Text field, <100 char
N Skip Logic Group OE Did Not Find


Please describe your experience with navigation (clicking on links and buttons) on this site today.
I had no difficulty browsing on this site.
Radio button, one-up vertical S Y Skip Logic Group Navigation Experience




Could not navigate back to previous information









Would often feel lost, not know where I was









Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Had technical difficulties (e.g. broken link)









Other, please specify: A





A What other navigation experience did you have today?


Text area, no char limit
N Skip Logic Group Other Navigation Experience


If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?
I did not encounter any difficulties
Radio button, one-up vertical
N Skip Logic Group Search Experience




Search results were not helpful









Returned too many results









Returned not enough results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









I did not use the search feature today









Other search experience A





A What other search experience did you have today?


Text area, no char limit
N Skip Logic Group Other Search Experience
MMW0621
How did you look for information on the site today? (Select all that apply.) MMW0621A01 Search feature
Checkbox, one-up vertical Multi Y OPS Group Looked for Info
klry

MMW0621A02 Advanced search feature/tool








MMW0621A03 Top navigation bar








MMW0621A04 Left navigation bar








MMW0621A05 Links in the center of the Home page








MMW0621A06 Site map








MMW0621A07 Other, please specify A




MMW0622 A Specify other way you looked for information.


Text field, <100 char
N OPS Group OPS Looked for Info
MMW0623
Which of the following features are you aware of or have you used? (Select all that apply.) MMW0623A01 Keyword search
Checkbox, one-up vertical Multi Y Skip Logic Group Aware/Used Features



MMW0623A02 Advanced search








MMW0623A03 Browse: By Topic








MMW0623A04 Browse: By Organization








MMW0623A05 Browse: By Domain








MMW0623A06 Browse: NQF- Endorsed Measures








MMW0623A07 Browse: Measure Initiatives








MMW0623A08 Browse: Measures in Progress








MMW0623A09 Browse: Measure Index








MMW0623A10 Browse: Measure Archive








MMW0623A11 Browse: Measures Most Viewed








MMW0623A12 Jump To (Measure Summary Tab)








MMW0623A13 Measure Classification (Measure Summary Tab)








MMW0623A14 Related Content (Measure Summary Tab)








MMW0623A15 HHS Measure Inventory B,C,D







MMW0623A16 New This Week Email








MMW0623A17 New This Week/Announcements (Home Page)








MMW0623A18 Expert Commentaries








MMW0623A19 Measure Summary








MMW0623A20 Measure Tabular Comparison








MMW0623A21 Link to Original Measure Documentation








MMW0623A22 None





MMW0624 B Is it clear that the HHS Measure Inventory is a separate repository within NQMC? MMW0624A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Measure Invent. Clarity



MMW0624A02 No





MMW0625 C How useful do you find the HHS Measure Inventory? MMW0625A01 Very useful
Drop down, select one Single Y Skip Logic Group Measure Invent. Use



MMW0625A02 Somewhat useful








MMW0625A03 Neutral








MMW0625A04 Not useful








MMW0625A05 I haven't used the HHS Measure Inventory





MMW0626 D How could we improve the HHS Measure Inventory?


Text area, no char limit
N Skip Logic Group OE Improve Measure In vent.
MMW0627
How did you learn about NQMC? MMW0627A01 Search engine (Google, Yahoo, etc.)
Radio button, one-up vertical Single Y OPS Group Learn of NQMC



MMW0627A02 Link from a related site (NGC, AHRQ, etc.)








MMW0627A03 Link from a professional medical society site (AAP, ADA, etc.)








MMW0627A04 Link from another health-related site (NLM, Medscape, First Consult, etc.)








MMW0627A05 Print media (health care trade publications, medical journals, etc.)








MMW0627A06 Link from general media site (USA Today, NY Times, etc.)








MMW0627A07 Social media outlet (Facebook, LinkedIn, etc.)








MMW0627A08 Colleague or professional association meeting








MMW0627A09 Other, please specify A




MMW0628 A Specify other way you learned about NQMC.


Text field, <100 char
N OPS Group OPS Learn of NQMC
MMW0629
Which of the following best describes you? MMW0629A01 Individual Patient/Consumer
Drop down, select one Single Y Skip Logic Group Role


MMW0629A02 Physician







MMW0629A03 Physician Assistant or Nurse Practitioner/Nurse







MMW0629A04 Pharmacist or Other Clinical Specialist







MMW0629A05 Quality Manager







MMW0629A06 Administrator or Manager of Hospital, Health Plan or Medical Group







MMW0629A07 Health Services/Clinical Researcher








Physician/Physician Assistant








Nurse/Nurse Practitioner








Other Health Care Provider








Consumer/General Public








Health Researcher/Analyst








Educator/Student








Health Administrator








Health Care IT/CDS Implementer








Health Insurer








Librarian/Information Specialist








Media/Press







MMW0629A08 Measure Developer







MMW0629A09 Public Sector Health Care Purchaser/Employer or Policymaker







MMW0629A10 Private Sector Health Care Purchaser or Benefits Manager







MMW0629A11 Federal/State/Local Policymaker







MMW0629A12 Medical Librarian/Information Specialist or Medical Writer/Editor







MMW0629A13 Student (Medical, Nursing or Pharmacy)







MMW0629A14 Educator/Teacher/Instructor







MMW0629A15 Other, please specify A




MMW0630 A Specify other role.


Text field, <100 char
N Skip Logic Group OPS Role
MMW0631
Which of the following best represents your primary institutional affiliation? MMW0631A01 Hospital
Drop down, select one Single Y Skip Logic Group Institute



MMW0631A02 Ambulatory care facility








MMW0631A03 Home care service








MMW0631A04 Physician's office








MMW0631A05 Rehabilitation facility








MMW0631A06 Residential facility (assisted living facility, nursing home)








MMW0631A07 Private health plan or health insurance organization








MMW0631A08 Health care professional organization








MMW0631A09 Government agency (federal, state or local)








MMW0631A10 Quality oversight organization








MMW0631A11 University or other academic institution








MMW0631A12 Consumer or patient advocacy organization








MMW0631A13 Other, please specify A




MMW0632 A Specify other primary institutional affiliation.


Text field, <100 char
N Skip Logic Group OPS Institute


How would you describe your level of familiarity with quality measurement?
Very familiar
Drop down, select one Single Y
Familiarity



Somewhat familiar








Neutral








Somewhat unfamiliar








Very unfamiliar







Please indicate how you or your organization plans to use quality measures. (Select one)
Assess/compare the quality of clinical providers
Radio button, one-up vertical Single Y OPS Group Plan to Use




Identify/prioritize issues in health care quality









Determine financial payments to clinical providers









Evaluate a program/intervention's effectiveness









For academic research









For personal research









Other, please specify A








I do not plan to use quality measures at this time






A Specify other plan for using quality measures.


Text field, <100 char
N OPS Group OPS Plan to Use


If you plan to measure performance, which of the following settings or types of providers are your most important focus? (Select all that apply.)
I am not planning to measure performance
Checkbox, one-up vertical Multi Y OPS Group Settings




Primary care









Specialty providers









Hospitals









Long-term or rehabilitation facilities









Health insurance plans









Public health or community-based programs









Other, please spcify A





A Specify other important focus.


Text field, <100 char
N OPS Group OPS Settings
MMW0633
If you could make one change to the National Quality Measures Clearinghouse™ Web site, what would it be?


Text area, no char limit
N
OE One Change















Physician/Physician Assistant









Nurse/Nurse Practitioner









Other Health Care Provider









Consumer/General Public









Health Researcher/Analyst









Measure Developer









Educator/Student









Health Administrator









Health Care IT/CDS Implementer









Health Insurer









Public Sector Health Care Purchaser/Employer or Policymaker









Private Sector Health Care Purchaser or Benefits Manager









Federal/State/Local Policymaker









Librarian/Information Specialist









Media/Press









Other, please specify





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