570 Exchanges v2 Questionnaire 9-14-2012

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2012 570 Exchanges v2 Questionnaire 9-14-2012_DOT.xlsx

562 AHRQ Enterprise_9-10-12_UPDATED - 589 CDC SM Posting Survey

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qsts
Custom Qsts (9-17-12)
Custom Qsts (08262011)
Custom Qsts (06022011)
Orig Custom Qsts


Sheet 1: Current Model Qsts

Model Instance Name:




Dept of State Exchanges v2




MID: hQxB0IsMdt4w9NRVAYIk5A==



Date: 9/9/2009







Dept of State Exchanges v2 MODEL QUESTION LIST
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1 Please rate the accuracy of information on this site. 24 What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
27 How likely are you to return to this site?
2 Please rate the quality of information on this site. 25 How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)
3 Please rate the freshness of content on this site. 26 How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
28 How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Please rate the usefulness of the features provided on this site.

29 How likely are you to use this site as your primary resource for finding about and engaging in opportunities for international exchange?
5 Please rate the convenience of the features on this site.


Trust (1=Strongly Disagree, 10=Strongly Agree)
6 Please rate the variety of features on this site.

30 I can count on this Bureau to act in my best interests.

Look and Feel (1=Poor, 10=Excellent, Don't Know)

31 I consider this Bureau to be trustworthy.
7 Please rate the visual appeal of this site.

32 This Bureau can be trusted to do what is right.
8 Please rate the balance of graphics and text on this site.



9 Please rate the readability of the pages on this site.


Navigation (1=Poor, 10=Excellent, Don't Know)
10 Please rate the number of clicks to get where you want on this site.
11 Please rate how well the site layout helps you find what you are looking for.
12 Please rate how well the site is organized.



13 Please rate the options available for navigating this site.




Search (1=Poor, 10=Excellent, Don't Know)



14 Please rate the relevance of search results on this site.



15 Please rate how well the search results help you decide what to select.



16 Please rate the organization of search results on this site.



17 Please rate how well the search feature helps you to narrow the results to find what you want.




Site Performance (1=Poor, 10=Excellent, Don't Know)



18 Please rate how quickly pages load on this site.



19 Please rate the consistency of speed from page to page on this site.



20 Please rate the ability to load pages without getting error messages on this site.




Online Transparency (1=Poor, 10=Excellent, Don't Know)



21 Please rate how thoroughly this website discloses information about what this Bureau is doing.



22 Please rate how quickly Bureau information is made available on this website.



23 Please rate how well information about this Bureau's actions can be accessed by the public on this website.





Sheet 2: Current Custom Qsts

Model Instance Name:

red & strike-through: DELETE





Dept of State Exchanges v2

underlined & italicized: RE-ORDER





MID: hQxB0IsMdt4w9NRVAYIk5A==
pink: ADDITION





Date: 9/14/2012 blue + -->: REWORDING















Dept of State Exchanges v2 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Label
KFB05542
How frequently do you visit this site? This is my first time
Drop down, select one Single Y
Visit Frequency


Daily







More than once a day







Weekly







Monthly







Every six months or less







Annually





KFB05543
Where are you from? United States of America
Drop down, select one Single Y
Location


Afghanistan







Albania







Algeria







Andorra







Angola







Anguilla







Antigua and Barbuda







Argentina







Armenia







Australia







Austria







Azerbaijan







Bahamas, The







Bahrain







Bangladesh







Barbados







Belarus







Belgium







Belize







Benin







Bermuda







Bhutan







Bolivia







Bosnia and Herzegovina







Botswana







Brazil







Brunei







Bulgaria







Burkina Faso







Burma







Burundi







Cambodia







Cameroon







Canada







Cape Verde







Central African Republic







Chad







Chile







China







Colombia







Cook Islands







Costa Rica







Côte d'Ivoire







Croatia







Cuba







Cyprus







Czech Republic







Democratic Republic of the Congo







Denmark







Djibouti







Dominica







Dominican Republic







Timor Leste







Ecuador







Egypt







El Salvador







Equatorial Guinea







Eritrea







Estonia







Ethiopia







Fiji







Finland







France







Gabon







Gambia, The







Gaza







Georgia







Germany







Ghana







Greece







Grenada







Guatemala







Guinea







Guinea-Bissau







Guyana







Haiti







Holy See







Honduras







Hong Kong







Hungary







Iceland







India







Indonesia







Iran







Iraq







Ireland







Israel







Italy







Jamaica







Japan







Jordan







Kazakhstan







Kenya







Kiribati







Korea, North







Korea, South







Kosovo







Kuwait







Kyrgyzstan







Laos







Latvia







Lebanon







Lesotho







Liberia







Libya







Liechtenstein







Lithuania







Luxembourg







Macau







Macedonia







Madagascar







Malawi







Malaysia







Maldives







Mali







Malta







Marshall Islands







Mauritania







Mauritius







Mexico







Micronesia







Moldova







Monaco







Mongolia







Montenegro







Morocco







Mozambique







Namibia







Nauru







Nepal







Netherlands







Netherlands Antilles







New Zealand







Nicaragua







Niger







Nigeria







Norway







Oman







Pakistan







Palau







Panama







Papua New Guinea







Paraguay







Peru







Philippines







Poland







Portugal







Qatar







Romania







Russia







Rwanda







Samoa







San Marino







Sao Tome and Principe







Saudi Arabia







Senegal







Serbia







Seychelles







Sierra Leone







Singapore







Slovakia







Slovenia







Solomon Islands







Somalia







South Africa







Spain







Sri Lanka







St. Kitts and Nevis







St. Lucia







St. Vincent and the Grenadines







Sudan







Suriname







Swaziland







Sweden







Switzerland







Syria







Taiwan







Tajikistan







Tanzania







Thailand







Togo







Tonga







Trinidad and Tobago







Tunisia







Turkey







Turkmenistan







Tuvalu







Uganda







Ukraine







United Arab Emirates







United Kingdom







Uruguay







Uzbekistan







Vanuatu







Venezuela







Vietnam







Wales







West Bank







Yemen







Zambia







Zimbabwe





KFB05544
Which best describes you?

Radio button, one-up vertical Single Y Skip Logic Group Best Describes


Government Exchange Program







Current exchange program participant







Student







Scholar/ Researcher/ Academic







Teacher/ Instructor / lecturer/Professor







Host of exchange program participant







Family interested in hosting exchange student







Department of State/program Employee







United States Government Employee







Congressional Staff Member







Foreign Government Employee







Other (please specify) A




KFB05545 A Please tell us what best describes you.

Text area, no char limit Single N
Other best describes
KFB05546
What source brought you to this site? Search engine (Google, Yahoo, MSN, etc.)
Drop down, select one Single Y Skip Logic Group Source


College/University website







Other U.S. Department of State web site







Other U.S. Government web site







Printed materials







Media/news story







Program agency website







U.S. Embassy website







Alumni website or online group







Fulbright commission website







Exchange program adviser/administrator







Educational advising site







Binational center







Social network (Facebook, Twitter, etc.)







Other (please specify) B




KFB05547 Z Please tell us what other source brought you to this site.

Text field, <100 char Single N
Other Source
KFB05548
What is your primary reason for visiting this site today? Learn about exchange program opportunities
Drop down, select one Single Y Skip Logic Group Primary Reason


Apply for exchange programs







Seek educational and cultural information







See funding opportunities/open RFGPs







Read press/public releases/briefings







J-1 Visas







Find required visa information







Learn about the Bureau







Find a photo or video of interest







Research the available resources







Other (please specify) A




KFB05549 A If you answered "Other" above, please specify your other reason.

Text area, no char limit Single N
Other Reason
KFB05550
Did you use Program Search to find information? Yes
Drop down, select one Single Y
Program Search


No







Couldn't find it





KFB05551
What method did you primarily use to find your information today? Site Search A Drop down, select one Single Y Skip Logic Group Method


Links within the page D






Top navigation D






Find an Exchange Program







Other, please specify B




KFB05554 B Please specify your other method of finding information

Text field, <100 char
N
Other Method
KFB05552 A If you used the site's search, what was your experience? I had no difficulty using the site's search feature
Drop down, select one Single Y
Site Search


I found what I was looking for on the first try







I found what I was looking for after several tries







I found something related to what I was looking for







The search returned too many results







The search returned not enough or no results







The results were too similar/redundant







Search required too many refinements







The results were not helpful







Search speed was slow







Other (please specify) C




KFB05553 C Please give us any additional feedback about our site's search.

Text area, no char limit
N
Other Search Feedback
KFB05558 D What type of difficulty, if any, did you encounter with the navigation process? I had no difficulty with the navigation process
Drop down, select one Single Y
Navigation Difficulty


Could not determine the best link on most pages







Could not navigate back to previous information







I often felt lost, not know where I was







Had difficulty finding related information







Too many links or navigational choices







Links did not take me where I excepted







I didn't know where to begin







Had difficulty finding detailed information







Had technical difficulties (e.g. broken links, error messages)







Navigation did not support what I was trying to accomplish







Links/navigational choices are difficult to understand







Navigated to the general area but could not find the specific content I needed







Other, please specify E




ACQhar0016123 E Please tell us what other navigational difficulty did you experience.

Text area, no char limit
N
Other navigation difficulty
KFB05555
Did you find what you were looking for? Yes
Radio button, one-up vertical Single Y
Did you find


Partially







No (please specify) A




KFB05556 A If not, what were you looking for?






KFB05559
What other information would you like to see on our site? Stories from exchange participants
Checkbox, one-up vertical Multi N Skip Logic Group Information


More grant information







Audio/visual components







Photo galleries







Moderated chats







Q&A sessions







Other A




KFB05560 A If you answered "Other" above, please specify what other information you would like to see.

Text area, no char limit
N
Other Information
KFB05561
Do you use your cell phone to access the internet? Always A Radio button, one-up vertical Single Y Skip Logic Group Cell Phone


Sometimes A






Never





KFB05562 A Do you visit this site on your cell phone? Yes
Radio button, one-up vertical Single Y Skip Logic Group Visit on cell phone


No





KFB05563
How would you rate your familiarity with the following?
Facebook
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Facebook


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05564
Twitter View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Twitter


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05565
Flickr View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Flickr


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05566
MySpace View and contribute often
Dropdown (Select-one) Single N Multiple List SM_MySpace


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





LNH0677
Exchanges Connect View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Exch Connect


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





LNH0678
State Alumni View and contribute often
Dropdown (Select-one) Single N Multiple List SM_State Alumni


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05567
YouTube View and contribute often
Dropdown (Select-one) Single N Multiple List SM_YouTube


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05568
Del.icio.us View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Del.icio.us


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05569
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


In social networks







In virtual worlds







By adding comments, ratings, or reviews







Reading blogs







Contributing to wikis







Receiving newsletters/email updates







Subscribing to RSS feeds







Listening to Podcasts or audio







Watching Vodcasts or video







Adding a widget or gadget to my personalized page







Following a microblog







Other (please specify) A




KFB05570 A Other social media interaction

Text field, <100 char
N OPS Group OE_Preferred SM
KFB05571
What is your gender? Female
Radio button, one-up vertical Single N
Gender


Male







I prefer not to respond





KFB05572
Please select the category that includes your age? 17 and under
Radio button, one-up vertical Single N
Age


18 – 24







25 – 34







35 – 44







45 – 54







55 – 64







65 and over







I prefer not to respond





KFB05573
Which of the following best describes the highest level of education you have completed? Current middle or high school student
Drop down, select one Single N
Education


Did not complete high school







High school graduate







Vocational school







College/university graduate







Some postgraduate school







Masters/professional degree







Doctoral Degree







Prefer not to respond





KFB05574
If you could make one improvement to the site, what would it be?

Text area, no char limit
N
One Improvement


Sheet 3: Custom Qsts (9-17-12)

Model Instance Name:

red & strike-through: DELETE





Dept of State Exchanges v2

underlined & italicized: RE-ORDER





MID: hQxB0IsMdt4w9NRVAYIk5A==
pink: ADDITION





Date: 9/14/2012 blue + -->: REWORDING















Dept of State Exchanges v2 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Label
KFB05542
How frequently do you visit this site? This is my first time
Drop down, select one Single Y
Visit Frequency


Daily







More than once a day







Weekly







Monthly







Every six months or less







Annually





KFB05543
Where are you from? United States of America
Drop down, select one Single Y
Location


Afghanistan







Albania







Algeria







Andorra







Angola







Anguilla







Antigua and Barbuda







Argentina







Armenia







Australia







Austria







Azerbaijan







Bahamas, The







Bahrain







Bangladesh







Barbados







Belarus







Belgium







Belize







Benin







Bermuda







Bhutan







Bolivia







Bosnia and Herzegovina







Botswana







Brazil







Brunei







Bulgaria







Burkina Faso







Burma







Burundi







Cambodia







Cameroon







Canada







Cape Verde







Central African Republic







Chad







Chile







China







Colombia







Cook Islands







Costa Rica







Côte d'Ivoire







Croatia







Cuba







Cyprus







Czech Republic







Democratic Republic of the Congo







Denmark







Djibouti







Dominica







Dominican Republic







Timor Leste







Ecuador







Egypt







El Salvador







Equatorial Guinea







Eritrea







Estonia







Ethiopia







Fiji







Finland







France







Gabon







Gambia, The







Gaza







Georgia







Germany







Ghana







Greece







Grenada







Guatemala







Guinea







Guinea-Bissau







Guyana







Haiti







Holy See







Honduras







Hong Kong







Hungary







Iceland







India







Indonesia







Iran







Iraq







Ireland







Israel







Italy







Jamaica







Japan







Jordan







Kazakhstan







Kenya







Kiribati







Korea, North







Korea, South







Kosovo







Kuwait







Kyrgyzstan







Laos







Latvia







Lebanon







Lesotho







Liberia







Libya







Liechtenstein







Lithuania







Luxembourg







Macau







Macedonia







Madagascar







Malawi







Malaysia







Maldives







Mali







Malta







Marshall Islands







Mauritania







Mauritius







Mexico







Micronesia







Moldova







Monaco







Mongolia







Montenegro







Morocco







Mozambique







Namibia







Nauru







Nepal







Netherlands







Netherlands Antilles







New Zealand







Nicaragua







Niger







Nigeria







Norway







Oman







Pakistan







Palau







Panama







Papua New Guinea







Paraguay







Peru







Philippines







Poland







Portugal







Qatar







Romania







Russia







Rwanda







Samoa







San Marino







Sao Tome and Principe







Saudi Arabia







Senegal







Serbia







Seychelles







Sierra Leone







Singapore







Slovakia







Slovenia







Solomon Islands







Somalia







South Africa







Spain







Sri Lanka







St. Kitts and Nevis







St. Lucia







St. Vincent and the Grenadines







Sudan







Suriname







Swaziland







Sweden







Switzerland







Syria







Taiwan







Tajikistan







Tanzania







Thailand







Togo







Tonga







Trinidad and Tobago







Tunisia







Turkey







Turkmenistan







Tuvalu







Uganda







Ukraine







United Arab Emirates







United Kingdom







Uruguay







Uzbekistan







Vanuatu







Venezuela







Vietnam







Wales







West Bank







Yemen







Zambia







Zimbabwe





KFB05544
Which best describes you? Alumnus/Alumni of United States
Radio button, one-up vertical Single Y Skip Logic Group Best Describes


Government Exchange Program







Current exchange program participant







Student seeking information on exchange programs







Scholar/ Researcher/ Academic







Teacher/ Instructor / lecturer/Professor







Host of exchange program participant







Family interested in hosting exchange student







Department of State/program Employee







United States Government Employee







Congressional Staff Member







Foreign Government Employee







Business







Media







Military







Non-profit Organization







Other (please specify) A




KFB05545 A Please tell us what best describes you.

Text area, no char limit Single N
Other best describes
KFB05546
What source brought you to this site? Search engine (Google, Yahoo, MSN, etc.)
Drop down, select one Single Y Skip Logic Group Source


College/University website







Other U.S. Department of State web site







Other U.S. Government web site







Printed materials







Media/news story







Program agency website







U.S. Embassy website







Alumni website or online group







Fulbright commission website







Exchange program adviser/administrator







Educational advising site







Binational center







Social network (Facebook, Twitter, etc.)







Other (please specify) B




KFB05547 Z Please tell us what other source brought you to this site.

Text field, <100 char Single N
Other Source
KFB05548
What is your primary reason for visiting this site today? Learn about exchange program opportunities
Drop down, select one Single Y Skip Logic Group Primary Reason


Apply for exchange programs







Seek educational and cultural information







See funding opportunities/open RFGPs







Read press/public releases/briefings







J-1 Visas







Find required visa information







Learn about the Bureau







Find a photo or video of interest







Research the available resources







Other (please specify) A




KFB05549 A If you answered "Other" above, please specify your other reason.

Text area, no char limit Single N
Other Reason
KFB05550
Did you use Program Search to find information? Yes
Drop down, select one Single Y
Program Search


No







Couldn't find it





KFB05551
What method did you primarily use to find your information today? Site Search A Drop down, select one Single Y Skip Logic Group Method


Links within the page D






Top navigation D






Quick links D






Find an Exchange Program







Other, please specify B




KFB05554 B Please specify your other method of finding information

Text field, <100 char
N
Other Method
KFB05552 A If you used the site's search, what was your experience? I had no difficulty using the site's search feature
Drop down, select one Single Y
Site Search


I found what I was looking for on the first try







I found what I was looking for after several tries







I found something related to what I was looking for







The search returned too many results







The search returned not enough or no results







The results were too similar/redundant







Search required too many refinements







The results were not helpful







Search speed was slow







Other (please specify) C




KFB05553 C Please give us any additional feedback about our site's search.

Text area, no char limit
N
Other Search Feedback
KFB05557
Did you encounter any navigational difficulties on the site today? Yes
Radio button, one-up vertical Single Y
Navigation


No







Don't Know





KFB05558 D What type of difficulty, if any, did you encounter with the navigation process? I had no difficulty with the navigation process
Drop down, select one Single Y
Navigation Difficulty


Could not determine the best link on most pages







Could not navigate back to previous information







I often felt lost, not know where I was







Had difficulty finding related information







Too many links or navigational choices







Links did not take me where I excepted







I didn't know where to begin







Had difficulty finding detailed information







Had technical difficulties (e.g. broken links, error messages)







Navigation did not support what I was trying to accomplish







Links/navigational choices are difficult to understand







Navigated to the general area but could not find the specific content I needed







Other, please specify E





E Please tell us what other navigational difficulty did you experience.

Text area, no char limit
N
Other navigation difficulty
KFB05555
Did you find what you were looking for? Yes
Radio button, one-up vertical Single Y
Did you find


Partially







No (please specify) A






Still looking





KFB05556 A If not, what were you looking for?






KFB05559
What other information would you like to see on our site? Stories from exchange participants
Checkbox, one-up vertical Multi N Skip Logic Group Information


More grant information







Audio/visual components







Photo galleries







Moderated chats







Q&A sessions







Other A




KFB05560 A If you answered "Other" above, please specify what other information you would like to see.

Text area, no char limit
N
Other Information
KFB05561
Do you use your cell phone to access the internet? Always A Radio button, one-up vertical Single Y Skip Logic Group Cell Phone


Sometimes A






Never





KFB05562 A Do you visit this site on your cell phone? Yes
Radio button, one-up vertical Single Y Skip Logic Group Visit on cell phone


No





KFB05563
How would you rate your familiarity with the following?
Facebook
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Facebook


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05564
Twitter View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Twitter


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05565
Flickr View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Flickr


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05566
MySpace View and contribute often
Dropdown (Select-one) Single N Multiple List SM_MySpace


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity







Exchanges Connect View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Exch Connect


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity







State Alumni View and contribute often
Dropdown (Select-one) Single N Multiple List SM_State Alumni


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05567
YouTube View and contribute often
Dropdown (Select-one) Single N Multiple List SM_YouTube


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05568
Del.icio.us View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Del.icio.us


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05569
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


In social networks







In virtual worlds







By adding comments, ratings, or reviews







Reading blogs







Contributing to wikis







Receiving newsletters/email updates







Subscribing to RSS feeds







Listening to Podcasts or audio







Watching Vodcasts or video







Adding a widget or gadget to my personalized page







Following a microblog







Other (please specify) A




KFB05570 A Other social media interaction

Text field, <100 char
N OPS Group OE_Preferred SM
KFB05571
What is your gender? Female
Radio button, one-up vertical Single N
Gender


Male







I prefer not to respond





KFB05572
Please select the category that includes your age? 17 and under
Radio button, one-up vertical Single N
Age


18 – 24







25 – 34







35 – 44







45 – 54







55 – 64







65 and over







I prefer not to respond





KFB05573
Which of the following best describes the highest level of education you have completed? Current middle or high school student
Drop down, select one Single N
Education


Did not complete high school







High school graduate







Vocational school







College/university graduate







Some postgraduate school







Masters/professional degree







Doctoral Degree







Prefer not to respond





KFB05574
If you could make one improvement to the site, what would it be?

Text area, no char limit
N
One Improvement


Sheet 4: Custom Qsts (08262011)

Model Instance Name:

red & strike-through: DELETE





Dept of State Exchanges v2

underlined & italicized: RE-ORDER





MID: hQxB0IsMdt4w9NRVAYIk5A==
pink: ADDITION





Date: 8/26/2011 blue + -->: REWORDING















Dept of State Exchanges v2 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Label
KFB05542
How frequently do you visit this site? This is my first time
Drop down, select one Single Y
Visit Frequency


Daily







More than once a day







Weekly







Monthly







Every six months or less







Annually





KFB05543
Where are you from? United States of America
Drop down, select one Single Y
Location


Afghanistan







Albania







Algeria







Andorra







Angola







Anguilla







Antigua and Barbuda







Argentina







Armenia







Australia







Austria







Azerbaijan







Bahamas, The







Bahrain







Bangladesh







Barbados







Belarus







Belgium







Belize







Benin







Bermuda







Bhutan







Bolivia







Bosnia and Herzegovina







Botswana







Brazil







Brunei







Bulgaria







Burkina Faso







Burma







Burundi







Cambodia







Cameroon







Canada







Cape Verde







Central African Republic







Chad







Chile







China







Colombia







Cook Islands







Costa Rica







Côte d'Ivoire







Croatia







Cuba







Cyprus







Czech Republic







Democratic Republic of the Congo







Denmark







Djibouti







Dominica







Dominican Republic







Timor Leste







Ecuador







Egypt







El Salvador







Equatorial Guinea







Eritrea







Estonia







Ethiopia







Fiji







Finland







France







Gabon







Gambia, The







Gaza







Georgia







Germany







Ghana







Greece







Grenada







Guatemala







Guinea







Guinea-Bissau







Guyana







Haiti







Holy See







Honduras







Hong Kong







Hungary







Iceland







India







Indonesia







Iran







Iraq







Ireland







Israel







Italy







Jamaica







Japan







Jordan







Kazakhstan







Kenya







Kiribati







Korea, North







Korea, South







Kosovo







Kuwait







Kyrgyzstan







Laos







Latvia







Lebanon







Lesotho







Liberia







Libya







Liechtenstein







Lithuania







Luxembourg







Macau







Macedonia







Madagascar







Malawi







Malaysia







Maldives







Mali







Malta







Marshall Islands







Mauritania







Mauritius







Mexico







Micronesia







Moldova







Monaco







Mongolia







Montenegro







Morocco







Mozambique







Namibia







Nauru







Nepal







Netherlands







Netherlands Antilles







New Zealand







Nicaragua







Niger







Nigeria







Norway







Oman







Pakistan







Palau







Panama







Papua New Guinea







Paraguay







Peru







Philippines







Poland







Portugal







Qatar







Romania







Russia







Rwanda







Samoa







San Marino







Sao Tome and Principe







Saudi Arabia







Senegal







Serbia







Seychelles







Sierra Leone







Singapore







Slovakia







Slovenia







Solomon Islands







Somalia







South Africa







Spain







Sri Lanka







St. Kitts and Nevis







St. Lucia







St. Vincent and the Grenadines







Sudan







Suriname







Swaziland







Sweden







Switzerland







Syria







Taiwan







Tajikistan







Tanzania







Thailand







Togo







Tonga







Trinidad and Tobago







Tunisia







Turkey







Turkmenistan







Tuvalu







Uganda







Ukraine







United Arab Emirates







United Kingdom







Uruguay







Uzbekistan







Vanuatu







Venezuela







Vietnam







Wales







West Bank







Yemen







Zambia







Zimbabwe





KFB05544
Which best describes you? Alumnus/Alumni of United States
Radio button, one-up vertical Single Y Skip Logic Group Best Describes


Government Exchange Program







Current exchange program participant







Student seeking information on exchange programs







Host of exchange program participant







Family interested in hosting exchange student







Department of State/program Employee







United States Government Employee







Congressional Staff Member







Foreign Government Employee







Scholar/ Researcher/ Academic







Teacher/ Instructor / lecturer/Professor







Business







Media







Military







Non-profit Organization







Other (please specify) A




KFB05545 A Please tell us what best describes you.

Text area, no char limit Single N Skip Logic Group Other best describes
KFB05546
What source brought you to this site? Search engine (Google, Yahoo, MSN, etc.)
Drop down, select one Single Y Skip Logic Group Source


College/University website







Other U.S. Department of State web site







Other U.S. Government web site







Printed materials







Media/news story







Program agency website







U.S. Embassy website







Alumni website or online group







Fulbright commission website







Exchange program adviser/administrator







Educational advising site







Binational center







Other (please specify) B




KFB05547 Z Please tell us what other source brought you to this site.

Text field, <100 char Single N Skip Logic Group Other Source
KFB05548
What is your primary reason for visiting this site today? Learn about exchange program opportunities
Drop down, select one Single Y
Primary Reason


Apply for exchange programs







Seek educational and cultural information







See funding opportunities/open RFGPs







Read press/public releases/briefings







J-1 Visas







Other A




KFB05549 A If you answered "Other" above, please specify your other reason.

Text area, no char limit Single N
Other Reason
KFB05550
Did you use Program Search to find information? Yes
Drop down, select one Single Y Skip Logic Group Program Search


No B






Couldn't find it B




KFB05551 B What method did you primarily use to find your information today? Site Search C Drop down, select one Single Y Skip Logic Group Method to Find Info


Links within the page







Top navigation







Quick links







Find an Exchange Program







Other, please specify Z




KFB05552 C If you used the site's search, what was your experience? I had no difficulty using the site's search feature
Drop down, select one Single Y Skip Logic Group General Search


I found what I was looking for on the first try







I found what I was looking for after several tries







I found something related to what I was looking for







The search returned too many results







The search returned not enough or no results







The results were too similar/redundant







Search required too many refinements







The results were not helpful







Search speed was slow







Other (please specify) X




KFB05553 X Please give us any additional feedback about our site's search.

Text field, <100 char Single N Skip Logic Group Other General Search
KFB05554 Z Please specify your other method of finding information

Text field, <100 char Single N Skip Logic Group Other Method
KFB05555
Did you find what you were looking for? Yes
Radio button, one-up vertical Single Y
Did you find


No A






Partially







Still looking





KFB05556 A If not, what were you looking for?






KFB05557
Did you encounter any navigational difficulties on the site today? Yes A Radio button, one-up vertical Single Y
Navigation


No







Don't Know





KFB05558 A If "yes", what type of difficulty did you encounter with the navigation process? Could not determine the best link on most pages
Drop down, select one Single N
Navigation Difficulty


Could not navigate back to previous information







I often felt lost, not know where I was







Had difficulty finding related information







Too many links or navigational choices







Links did not take me where I excepted







I didn't know where to begin







Had difficulty finding detailed information







Had technical difficulties (e.g. broken links, error messages)







Navigation did not support what I was trying to accomplish







Links/navigational choices are difficult to understand







Navigated to the general area but could not find the specific content I needed







Other





KFB05559
What other information would you like to see on our site? Stories from exchange participants
Drop down, select one Multi N
Information


More grant information







Audio/visual components







Photo galleries







Moderated chats







Q&A sessions







Other A




KFB05560 A If you answered "Other" above, please specify what other information you would like to see.

Text area, no char limit Single N
Other Information
KFB05561
Do you use your cell phone to access the internet? Always A Radio button, one-up vertical Single Y Skip Logic Group Cell Phone


Sometimes A






Never





KFB05562 A Do you visit this site on your cell phone? Yes
Radio button, one-up vertical Single Y Skip Logic Group Visit on cell phone


No





KFB05563
How would you rate your familiarity with the following?
Facebook
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Facebook


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05564
Twitter View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Twitter


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05565
Flickr View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Flickr


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05566
MySpace View and contribute often
Dropdown (Select-one) Single N Multiple List SM_MySpace


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05567
YouTube View and contribute often
Dropdown (Select-one) Single N Multiple List SM_YouTube


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05568
Del.icio.us View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Del.icio.us


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity





KFB05569
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


In social networks







In virtual worlds







By adding comments, ratings, or reviews







Reading blogs







Contributing to wikis







Receiving newsletters/email updates







Subscribing to RSS feeds







Listening to Podcasts or audio







Watching Vodcasts or video







Adding a widget or gadget to my personalized page







Following a microblog







Other (please specify) A




KFB05570 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB05571
What is your gender? Female
Radio button, one-up vertical Single N
Gender


Male







I prefer not to respond





KFB05572
Please select the category that includes your age? 17 and under
Radio button, one-up vertical Single N
Age


18 – 24







25 – 34







35 – 44







45 – 54







55 – 64







65 and over







I prefer not to respond





KFB05573
Which of the following best describes the highest level of education you have completed? Current middle or high school student
Drop down, select one Single N
Education


Did not complete high school







High school graduate







Vocational school







College/university graduate







Some postgraduate school







Masters/professional degree







Doctoral Degree







Prefer not to respond





KFB05574
If you could make one improvement to the site, what would it be?

Text area, no char limit Single N
One Improvement

Sheet 5: Custom Qsts (06022011)

Model Instance Name:

red & strike-through: DELETE





Dept of State Exchanges v2

underlined & italicized: RE-ORDER





MID: hQxB0IsMdt4w9NRVAYIk5A==
pink: ADDITION





Date: 6/1/2011 blue + -->: REWORDING















Dept of State Exchanges v2 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Label
KFB05542
How frequently do you visit this site? This is my first time
Drop down, select one Single Y
Visit Frequency



Daily








More than once a day








Weekly








Monthly








Every six months or less








Annually





KFB05543
Where are you from? United States of America
Drop down, select one Single Y
Location



Afghanistan








Albania








Algeria








Andorra








Angola








Anguilla








Antigua and Barbuda








Argentina








Armenia








Australia








Austria








Azerbaijan








Bahamas, The








Bahrain








Bangladesh








Barbados








Belarus








Belgium








Belize








Benin








Bermuda








Bhutan








Bolivia








Bosnia and Herzegovina








Botswana








Brazil








Brunei








Bulgaria








Burkina Faso








Burma








Burundi








Cambodia








Cameroon








Canada








Cape Verde








Central African Republic








Chad








Chile








China








Colombia








Cook Islands








Costa Rica








Côte d'Ivoire








Croatia








Cuba








Cyprus








Czech Republic








Democratic Republic of the Congo








Denmark








Djibouti








Dominica








Dominican Republic








Timor Leste








Ecuador








Egypt








El Salvador








Equatorial Guinea








Eritrea








Estonia








Ethiopia








Fiji








Finland








France








Gabon








Gambia, The








Gaza








Georgia








Germany








Ghana








Greece








Grenada








Guatemala








Guinea








Guinea-Bissau








Guyana








Haiti








Holy See








Honduras








Hong Kong








Hungary








Iceland








India








Indonesia








Iran








Iraq








Ireland








Israel








Italy








Jamaica








Japan








Jordan








Kazakhstan








Kenya








Kiribati








Korea, North








Korea, South








Kosovo








Kuwait








Kyrgyzstan








Laos








Latvia








Lebanon








Lesotho








Liberia








Libya








Liechtenstein








Lithuania








Luxembourg








Macau








Macedonia








Madagascar








Malawi








Malaysia








Maldives








Mali








Malta








Marshall Islands








Mauritania








Mauritius








Mexico








Micronesia








Moldova








Monaco








Mongolia








Montenegro








Morocco








Mozambique








Namibia








Nauru








Nepal








Netherlands








Netherlands Antilles








New Zealand








Nicaragua








Niger








Nigeria








Norway








Oman








Pakistan








Palau








Panama








Papua New Guinea








Paraguay








Peru








Philippines








Poland








Portugal








Qatar








Romania








Russia








Rwanda








Samoa








San Marino








Sao Tome and Principe








Saudi Arabia








Senegal








Serbia








Seychelles








Sierra Leone








Singapore








Slovakia








Slovenia








Solomon Islands








Somalia








South Africa








Spain








Sri Lanka








St. Kitts and Nevis








St. Lucia








St. Vincent and the Grenadines








Sudan








Suriname








Swaziland








Sweden








Switzerland








Syria








Taiwan








Tajikistan








Tanzania








Thailand








Togo








Tonga








Trinidad and Tobago








Tunisia








Turkey








Turkmenistan








Tuvalu








Uganda








Ukraine








United Arab Emirates








United Kingdom








Uruguay








Uzbekistan








Vanuatu








Venezuela








Vietnam








Wales








West Bank








Yemen








Zambia








Zimbabwe





KFB05544
Which best describes you? Alumnus/Alumni of United States
Radio button, one-up vertical Single Y Skip Logic Group Best Describes



Government Exchange Program








Current exchange program participant








Student seeking information on exchange programs








Host of exchange program participant








Family interested in hosting exchange student








Department of State/program Employee








United States Government Employee








Congressional Staff Member








Foreign Government Employee








Scholar/ Researcher/ Academic








Teacher/ Instructor / lecturer/Professor








Business








Media








Military








Non-profit Organization








Other (please specify) A




KFB05545 A Please tell us what best describes you.

Text area, no char limit Single N Skip Logic Group Other best describes
KFB05546
What source brought you to this site? Search engine (Google, Yahoo, MSN, etc.)
Drop down, select one Single Y Skip Logic Group Source



College/University website








Other U.S. Department of State web site








Other U.S. Government web site








Printed materials








Media/news story








Program agency website








U.S. Embassy website








Alumni website or online group








Fulbright commission website








Exchange program adviser/administrator








Educational advising site








Binational center








Other (please specify) B




KFB05547 Z Please tell us what other source brought you to this site.

Text field, <100 char Single N Skip Logic Group Other Source
KFB05548
What is your primary reason for visiting this site today? Learn about exchange program opportunities
Drop down, select one Single Y
Primary Reason



Apply for exchange programs








Seek educational and cultural information








See funding opportunities/open RFGPs








Read press/public releases/briefings








Other A




KFB05549 A If you answered "Other" above, please specify your other reason.

Text area, no char limit Single N
Other Reason
KFB05550
Did you use Program Search to find information? Yes
Drop down, select one Single Y Skip Logic Group Program Search



No B







Couldn't find it B




KFB05551 B What method did you primarily use to find your information today? Site Search C Drop down, select one Single Y Skip Logic Group Method to Find Info


Links within the page







Top navigation







Quick links







Find an Exchange Program







All of the above







Other, please specify Z




KFB05552 C If you used the site's search, what was your experience? I had no difficulty using the site's search feature
Drop down, select one Single Y Skip Logic Group General Search



I found what I was looking for on the first try








I found what I was looking for after several tries








I found something related to what I was looking for








The search returned too many results








The search returned not enough or no results








The search returned no results








The results were too similar/redundant








Search required too many refinements








The results were not helpful








Search speed was slow








Other (please specify) X




KFB05553 X Please give us any additional feedback about our site's search.

Text field, <100 char Single N Skip Logic Group Other General Search
KFB05554 Z Please specify your other method of finding information

Text field, <100 char Single N Skip Logic Group Other Method
KFB05555
Did you find what you were looking for? Yes
Radio button, one-up vertical Single Y
Did you find



No A







Partially








Still looking





KFB05556 A If not, what were you looking for?






KFB05557
Did you encounter any navigational difficulties on the site today? Yes A Radio button, one-up vertical Single Y
Navigation



No








Don't Know





KFB05558 A If "yes", what type of difficulty did you encounter with the navigation process? Could not determine the best link on most pages
Drop down, select one Single N
Navigation Difficulty


Could not navigate back to previous information







I often felt lost, not know where I was







Had difficulty finding related information







Too many links or navigational choices







Links did not take me where I excepted







I didn't know where to begin







Had difficulty finding detailed information







Had technical difficulties (e.g. broken links, error messages)







Navigation did not support what I was trying to accomplish







Links/navigational choices are difficult to understand







Navigated to the general area but could not find the specific content I needed







Other





KFB05559
What other information would you like to see on our site? Stories from exchange participants
Drop down, select one Multi N
Information



More grant information








Audio/visual components








Photo galleries








Moderated chats








Q&A sessions








Other A




KFB05560 A If you answered "Other" above, please specify what other information you would like to see.

Text area, no char limit Single N
Other Information
KFB05561
Do you use your cell phone to access the internet? Always A Radio button, one-up vertical Single Y Skip Logic Group Cell Phone



Sometimes A







Never





KFB05562 A Do you visit this site on your cell phone? Yes
Radio button, one-up vertical Single Y Skip Logic Group Visit on cell phone



No





KFB05563
How would you rate your familiarity with the following?
Facebook
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Facebook



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





KFB05564
Twitter View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Twitter



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





KFB05565
Flickr View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Flickr



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





KFB05566
MySpace View and contribute often
Dropdown (Select-one) Single N Multiple List SM_MySpace



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





KFB05567
YouTube View and contribute often
Dropdown (Select-one) Single N Multiple List SM_YouTube



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





KFB05568
Del.icio.us View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Del.icio.us



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





KFB05569
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks








In virtual worlds








By adding comments, ratings, or reviews








Reading blogs








Contributing to wikis








Receiving newsletters/email updates








Subscribing to RSS feeds








Listening to Podcasts or audio








Watching Vodcasts or video








Adding a widget or gadget to my personalized page








Following a microblog








Other (please specify) A




KFB05570 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB05571
What is your gender? Female
Radio button, one-up vertical Single N
Gender



Male








I prefer not to respond





KFB05572
Please select the category that includes your age? 17 and under
Radio button, one-up vertical Single N
Age



18 – 24








25 – 34








35 – 44








45 – 54








55 – 64








65 and over








I prefer not to respond





KFB05573
Which of the following best describes the highest level of education you have completed? Current middle or high school student
Drop down, select one Single N
Education


Did not complete high school







High school graduate







Vocational school







College/university graduate







Some postgraduate school







Masters/professional degree







Doctoral Degree







Prefer not to respond





KFB05574
If you could make one improvement to the site, what would it be?

Text area, no char limit Single N
One Improvement

Sheet 6: Orig Custom Qsts

Model Instance Name:

red & strike-through: DELETE





Dept of State Exchanges v2

underlined & italicized: RE-ORDER





MID: hQxB0IsMdt4w9NRVAYIk5A==
pink: ADDITION





Date: 9/9/2009 blue + -->: REWORDING















Dept of State Exchanges v2 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Label
AKR0705
How frequently do you visit this site? This is my first time
Drop down, select one Single Y
Visit Frequency



Daily








More than once a day








Weekly








Monthly








Every six months or less








Annually





AKR0706
Where are you from? United States of America
Drop down, select one Single Y
Location



Afghanistan








Albania








Algeria








Andorra








Angola








Anguilla








Antigua and Barbuda








Argentina








Armenia








Australia








Austria








Azerbaijan








Bahamas, The








Bahrain








Bangladesh








Barbados








Belarus








Belgium








Belize








Benin








Bermuda








Bhutan








Bolivia








Bosnia and Herzegovina








Botswana








Brazil








Brunei








Bulgaria








Burkina Faso








Burma








Burundi








Cambodia








Cameroon








Canada








Cape Verde








Central African Republic








Chad








Chile








China








Colombia








Cook Islands








Costa Rica








Côte d'Ivoire








Croatia








Cuba








Cyprus








Czech Republic








Democratic Republic of the Congo








Denmark








Djibouti








Dominica








Dominican Republic








Timor Leste








Ecuador








Egypt








El Salvador








Equatorial Guinea








Eritrea








Estonia








Ethiopia








Fiji








Finland








France








Gabon








Gambia, The








Gaza








Georgia








Germany








Ghana








Greece








Grenada








Guatemala








Guinea








Guinea-Bissau








Guyana








Haiti








Holy See








Honduras








Hong Kong








Hungary








Iceland








India








Indonesia








Iran








Iraq








Ireland








Israel








Italy








Jamaica








Japan








Jordan








Kazakhstan








Kenya








Kiribati








Korea, North








Korea, South








Kosovo








Kuwait








Kyrgyzstan








Laos








Latvia








Lebanon








Lesotho








Liberia








Libya








Liechtenstein








Lithuania








Luxembourg








Macau








Macedonia








Madagascar








Malawi








Malaysia








Maldives








Mali








Malta








Marshall Islands








Mauritania








Mauritius








Mexico








Micronesia








Moldova








Monaco








Mongolia








Montenegro








Morocco








Mozambique








Namibia








Nauru








Nepal








Netherlands








Netherlands Antilles








New Zealand








Nicaragua








Niger








Nigeria








Norway








Oman








Pakistan








Palau








Panama








Papua New Guinea








Paraguay








Peru








Philippines








Poland








Portugal








Qatar








Romania








Russia








Rwanda








Samoa








San Marino








Sao Tome and Principe








Saudi Arabia








Senegal








Serbia








Seychelles








Sierra Leone








Singapore








Slovakia








Slovenia








Solomon Islands








Somalia








South Africa








Spain








Sri Lanka








St. Kitts and Nevis








St. Lucia








St. Vincent and the Grenadines








Sudan








Suriname








Swaziland








Sweden








Switzerland








Syria








Taiwan








Tajikistan








Tanzania








Thailand








Togo








Tonga








Trinidad and Tobago








Tunisia








Turkey








Turkmenistan








Tuvalu








Uganda








Ukraine








United Arab Emirates








United Kingdom








Uruguay








Uzbekistan








Vanuatu








Venezuela








Vietnam








West Bank








Yemen








Zambia








Zimbabwe








Uruguay








Uzbekistan








Vanuatu








Venezuela








Vietnam








Wales








West Bank








Yemen








Zambia








Zimbabwe





AKR0707
Which best describes you? Alumnus/Alumni of United States
Drop down, select one Single Y Skip Logic Group Best Describes
(Shared)

Government Exchange Program








Current exchange program participant








Student seeking information on exchange programs








Host of exchange program participant








Family interested in hosting exchange student








Department of State/program Employee








United States Government Employee








Congressional Staff Member








Foreign Government Employee








Scholar/ Researcher/ Academic








Teacher/ Instructor / lecturer/Professor








Business








Media








Military








Non-profit Organization








Other (please specify) A




AED07291 A Please tell us what best describes you.

Text field, <100 char Single N Skip Logic Group Other best describes
AKR0708
What source brought you to this site? Search engine (Google, Yahoo, MSN, etc.)
Drop down, select one Single Y Skip Logic Group Source
(Shared)

College/University website








Other U.S. Department of State web site








Other U.S. Government web site








Printed materials








Media/news story








Program agency website








U.S. Embassy website








Alumni website or online group








Fulbright commission website








Exchange program adviser/administrator








Educational advising site








Binational center








Other (please specify) B




AED07292 Z Please tell us what other source brought you to this site.

Text field, <100 char Single N Skip Logic Group Other Source
5560
What is your primary reason for visiting this site today? Learn about exchange program opportunities
Drop down, select one Single Y
Primary Reason



Apply for exchange programs








Seek educational and cultural information








See funding opportunities/open RFGPs








Read press/public releases/briefings








Other





5561
If you answered "Other" above, please specify your other reason.

Text area, no char limit Single N
Other Reason
AKR4998
Did you use Program Search to find information? Yes
Drop down, select one Single Y Skip Logic Group Program Search



No B







Couldn't find it B




AKR4999 B What method are you using to locate the information? General Search C Drop down, select one Single Y Skip Logic Group Method to Find Info



Links within the page








Top navigation








All of the above








Other, please specify Z




AKR5000 C If you used General Search, what was your experience? I found what I was looking for on the first try
Drop down, select one Single Y Skip Logic Group General Search



I found what I was looking for after several tries








I found something related to what I was looking for








The search returned too many results








The Search returned too few results








The search returned no results








The results were too similar/redundant








The results were not helpful








Search speed was slow








Other, please specify X




AKR5001 X Please specify your other experience with General Search.

Text field, <100 char Single N Skip Logic Group Other General Search
AKR5002 Z Please specify your other method of finding information

Text field, <100 char Single N Skip Logic Group Other Method
AKR0715
Did you find what you were looking for? Yes
Checkbox, one-up vertical Single Y
Did you find



No








Partially








Still looking








If not, what were you looking for?





7780
Did you encounter any navigational difficulties on the site today? Yes
Radio button, one-up vertical Single Y
Navigation



No








Don't Know





7296
If "yes", what type of difficulty did you encounter with the navigation process? Could not determine the best link on most pages
Drop down, select one Single N
Navigation Difficulty


Could not navigate back to previous information







I often felt lost, not know where I was







Had difficulty finding related information







Too many links or navigational choices







Links did not take me where I excepted







I didn't know where to begin







Had difficulty finding detailed information







Had technical difficulties (e.g. broken links, error messages)







Navigation did not support what I was trying to accomplish







Links/navigational choices are difficult to understand







Navigated to the general area but could not find the specific content I needed







Other





5570
What other information would you like to see on our site? Stories from exchange participants
Drop down, select one Multi N
Information



More grant information








Audio/visual components








Photo galleries








Moderated chats








Q&A sessions








Other





5571
If you answered "Other" above, please specify what other information you would like to see.

Text area, no char limit Single N
Other Information
AKR5003
Do you use your cell phone to access the internet? Always A Radio button, one-up vertical Single Y Skip Logic Group Cell Phone



Sometimes A







Never





AKR5004 A Do you visit this site on your cell phone? Yes
Radio button, one-up vertical Single Y Skip Logic Group Visit on cell phone



No







How would you rate your familiarity with the following?
FaceBook
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Facebook



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Twitter View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Twitter



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Flickr View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Flickr



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







MySpace View and contribute often
Dropdown (Select-one) Single N Multiple List SM_MySpace



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







YouTube View and contribute often
Dropdown (Select-one) Single N Multiple List SM_YouTube



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Del.icio.us View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Del.icio.us



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks








In virtual worlds








By adding comments, ratings, or reviews








Reading blogs








Contributing to wikis








Receiving newsletters/email updates








Subscribing to RSS feeds








Listening to Podcasts or audio








Watching Vodcasts or video








Adding a widget or gadget to my personalized page








Following a microblog








Other (please specify) A





A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
AKR0718
What is your gender? Female
Radio button, one-up vertical Single N
Gender



Male








I prefer not to respond





AKR0719
Please select the category that includes your age? 17 and under
Radio button, one-up vertical Single N
Age



18 – 24








25 – 34








35 – 44








45 – 54








55 – 64








65 and over








I prefer not to respond





AKR0720
Which of the following best describes the highest level of education you have completed? Current middle or high school student
Drop down, select one Single N
Education


Did not complete high school







High school graduate







Vocational school







College/university graduate







Some postgraduate school







Masters/professional degree







Doctoral Degree







Prefer not to respond





6737
If you could make one improvement to the site, what would it be?

Text area, no char limit Single N
One Improvement
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

© 2024 OMB.report | Privacy Policy