| Model Instance Name: | |||||
| FDA Satisfaction Survey | |||||
| MID: | xUE4gkERpoI5QVAk1J94RQ== | ||||
| Date: | 7/31/2009 | ||||
| FDA Satisfaction Survey MODEL QUESTION LIST | |||||
| Model questions utilize the ACSI methodology to determine scores and impacts | |||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
| NOTE: All questions under each element are required. Element questions are partitioned among surveys. |
Satisfaction questions are required. Satisfaction questions appear on all surveys. |
Future behaviors may be modified based on your site's objectives. Future behavior questions appear on all surveys. |
|||
| REQUIRED ELEMENTS (common to all websites) | |||||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Very Unlikely, 10=Very Likely) | |||
| 1 | Please rate the <strong>accuracy of information</strong> on this site. | 18 | What is your <strong>overall satisfaction</strong> with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
21 | How likely are you to <strong>return to this site</strong>? |
| 2 | Please rate the <strong>quality of information</strong> on this site. | 19 | How well does this site <strong>meet your expectations</strong>? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |
| 3 | Please rate the <strong>freshness of content</strong> on this site. | 20 | How does this site <strong>compare to your idea of an ideal website</strong>? (1=Not Very Close, 10=Very Close) |
22 | How likely are you to <strong>recommend this site to someone else</strong>? |
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
| 4 | Please rate the <strong>visual appeal</strong> of this site. | 23 | How likely are you to use this site as your <strong>primary resource for obtaining information from this organization</strong>? | ||
| 5 | Please rate the <strong>balance of graphics and text</strong> on this site. | Trust (1=Strongly Disagree, 10=Strongly Agree) | |||
| 6 | Please rate the <strong>readability of the pages</strong> on this site. | 24 | I can count on this agency to <strong>act in my best interests</strong>. | ||
| Navigation (1=Poor, 10=Excellent, Don't Know) | 25 | I consider this agency to be <strong>trustworthy</strong>. | |||
| 7 | Please rate <strong>how well the site is organized</strong>. | 26 | This agency can be trusted to <strong>do what is right</strong>. | ||
| 8 | Please rate the <strong>options available for navigating</strong> this site. | Future Participation (1=Very Unlikely, 10=Very Likely) | |||
| 9 | Please rate <strong>how well the site layout helps you find what you are looking for</strong>. | 27 | How likely are you to <strong>express your thoughts or ideas to this agency</strong> in the next 90 days? | ||
| 10 | Please rate the <strong>number of clicks to get where you want</strong> on this site. | ||||
| Online Transparency (1=Poor, 10=Excellent) | |||||
| 11 | Please rate how <strong>thoroughly</strong> this website <strong>discloses information</strong> about what this agency is doing. | ||||
| 12 | Please rate how <strong>quickly agency information is made available</strong> on this website. | ||||
| 13 | Please rate how well information about this agency's actions <strong>can be accessed by the public</strong> on this website. | ||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | |||||
| 14 | Please rate how <strong>quickly pages load</strong> on this site. | ||||
| 15 | Please rate the <strong>consistency of speed from page to page</strong> on this site. | ||||
| 16 | Please rate the <strong>ability to load pages without getting error messages</strong> on this site. | ||||
| Search (1=Poor, 10=Excellent, Don't Know) | |||||
| 17 | Please rate the <strong>relevance of search results</strong> on this site. | ||||
| 18 | Please rate the <strong>organization of search results</strong> on this site. | ||||
| 19 | Please rate how well the search result descriptions helped you decide which one to select. | ||||
| 20 | Please rate how well the search results provided the information needed to narrow or refocus your search. | ||||
| Model Instance Name: | |||||
| FDA Satisfaction Survey | |||||
| MID: | xUE4gkERpoI5QVAk1J94RQ== | ||||
| Date: | 7/31/2009 | ||||
| FDA Satisfaction Survey MODEL QUESTION LIST | |||||
| Model questions utilize the ACSI methodology to determine scores and impacts | |||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
| NOTE: All questions under each element are required. Element questions are partitioned among surveys. |
Satisfaction questions are required. Satisfaction questions appear on all surveys. |
Future behaviors may be modified based on your site's objectives. Future behavior questions appear on all surveys. |
|||
| REQUIRED ELEMENTS (common to all websites) | |||||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Very Unlikely, 10=Very Likely) | |||
| 1 | Please rate the <strong>accuracy of information</strong> on this site. | 18 | What is your <strong>overall satisfaction</strong> with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
21 | How likely are you to <strong>return to this site</strong>? |
| 2 | Please rate the <strong>quality of information</strong> on this site. | 19 | How well does this site <strong>meet your expectations</strong>? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |
| 3 | Please rate the <strong>freshness of content</strong> on this site. | 20 | How does this site <strong>compare to your idea of an ideal website</strong>? (1=Not Very Close, 10=Very Close) |
22 | How likely are you to <strong>recommend this site to someone else</strong>? |
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
| 4 | Please rate the <strong>visual appeal</strong> of this site. | 23 | How likely are you to use this site as your <strong>primary resource for obtaining information from this organization</strong>? | ||
| 5 | Please rate the <strong>balance of graphics and text</strong> on this site. | Trust (1=Strongly Disagree, 10=Strongly Agree) | |||
| 6 | Please rate the <strong>readability of the pages</strong> on this site. | 24 | I can count on this agency to <strong>act in my best interests</strong>. | ||
| Navigation (1=Poor, 10=Excellent, Don't Know) | 25 | I consider this agency to be <strong>trustworthy</strong>. | |||
| 7 | Please rate <strong>how well the site is organized</strong>. | 26 | This agency can be trusted to <strong>do what is right</strong>. | ||
| 8 | Please rate the <strong>options available for navigating</strong> this site. | Future Participation (1=Very Unlikely, 10=Very Likely) | |||
| 9 | Please rate <strong>how well the site layout helps you find what you are looking for</strong>. | 27 | How likely are you to <strong>express your thoughts or ideas to this agency</strong> in the next 90 days? | ||
| 10 | Please rate the <strong>number of clicks to get where you want</strong> on this site. | ||||
| Online Transparency (1=Poor, 10=Excellent) | |||||
| 11 | Please rate how <strong>thoroughly</strong> this website <strong>discloses information</strong> about what this agency is doing. | ||||
| 12 | Please rate how <strong>quickly agency information is made available</strong> on this website. | ||||
| 13 | Please rate how well information about this agency's actions <strong>can be accessed by the public</strong> on this website. | ||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | |||||
| 14 | Please rate how <strong>quickly pages load</strong> on this site. | ||||
| 15 | Please rate the <strong>consistency of speed from page to page</strong> on this site. | ||||
| 16 | Please rate the <strong>ability to load pages without getting error messages</strong> on this site. | ||||
| Search (1=Poor, 10=Excellent, Don't Know) | |||||
| 17 | Please rate the <strong>relevance of search results</strong> on this site. | ||||
| 18 | Please rate the <strong>organization of search results</strong> on this site. | ||||
| 19 | Please rate how well the search result descriptions helped you decide which one to select. | ||||
| 20 | Please rate how well the search results provided the information needed to narrow or refocus your search. | ||||
| Model Instance Name: | |||||
| FDA Satisfaction Survey | |||||
| MID: | xUE4gkERpoI5QVAk1J94RQ== | ||||
| Date: | 7/31/2009 | ||||
| FDA Satisfaction Survey MODEL QUESTION LIST | |||||
| Model questions utilize the ACSI methodology to determine scores and impacts | |||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
| NOTE: All questions under each element are required. Element questions are partitioned among surveys. |
Satisfaction questions are required. Satisfaction questions appear on all surveys. |
Future behaviors may be modified based on your site's objectives. Future behavior questions appear on all surveys. |
|||
| REQUIRED ELEMENTS (common to all websites) | |||||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Very Unlikely, 10=Very Likely) | |||
| 1 | Please rate the <strong>accuracy of information</strong> on this site. | 18 | What is your <strong>overall satisfaction</strong> with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
21 | How likely are you to <strong>return to this site</strong>? |
| 2 | Please rate the <strong>quality of information</strong> on this site. | 19 | How well does this site <strong>meet your expectations</strong>? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |
| 3 | Please rate the <strong>freshness of content</strong> on this site. | 20 | How does this site <strong>compare to your idea of an ideal website</strong>? (1=Not Very Close, 10=Very Close) |
22 | How likely are you to <strong>recommend this site to someone else</strong>? |
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
| 4 | Please rate the <strong>visual appeal</strong> of this site. | 23 | How likely are you to use this site as your <strong>primary resource for obtaining information from this organization</strong>? | ||
| 5 | Please rate the <strong>balance of graphics and text</strong> on this site. | Trust (1=Strongly Disagree, 10=Strongly Agree) | |||
| 6 | Please rate the <strong>readability of the pages</strong> on this site. | 24 | I can count on this agency to <strong>act in my best interests</strong>. | ||
| Navigation (1=Poor, 10=Excellent, Don't Know) | 25 | I consider this agency to be <strong>trustworthy</strong>. | |||
| 7 | Please rate <strong>how well the site is organized</strong>. | 26 | This agency can be trusted to <strong>do what is right</strong>. | ||
| 8 | Please rate the <strong>options available for navigating</strong> this site. | Future Participation (1=Very Unlikely, 10=Very Likely) | |||
| 9 | Please rate <strong>how well the site layout helps you find what you are looking for</strong>. | 27 | How likely are you to <strong>express your thoughts or ideas to this agency</strong> in the next 90 days? | ||
| 10 | Please rate the <strong>number of clicks to get where you want</strong> on this site. | ||||
| Online Transparency (1=Poor, 10=Excellent) | |||||
| 11 | Please rate how <strong>thoroughly</strong> this website <strong>discloses information</strong> about what this agency is doing. | ||||
| 12 | Please rate how <strong>quickly agency information is made available</strong> on this website. | ||||
| 13 | Please rate how well information about this agency's actions <strong>can be accessed by the public</strong> on this website. | ||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | |||||
| 14 | Please rate how <strong>quickly pages load</strong> on this site. | ||||
| 15 | Please rate the <strong>consistency of speed from page to page</strong> on this site. | ||||
| 16 | Please rate the <strong>ability to load pages without getting error messages</strong> on this site. | ||||
| Search (1=Poor, 10=Excellent, Don't Know) | |||||
| 17 | Please rate the <strong>relevance of search results</strong> on this site. | ||||
| 18 | Please rate the <strong>organization of search results</strong> on this site. | ||||
| 19 | Please rate how well the <strong>search results help you decide what to select</strong>. | ||||
| 20 | Please rate how well the <strong>search feature helps you to narrow the results</strong> to find what you want. | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | L, N, O | |||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarily planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQCol0010516 | L | Did you view a photo of a recalled product on the FDA website today? | Yes | M | Radio Button One Up Vertical | Single | Y | Recall Photo on FDA | ||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010487 | M | Was viewing the photo helpful? | Yes | Radio Button One Up Vertical | Single | Y | Photo Helpful | |||
| No | ||||||||||
| ACQCol0010488 | N | FDA also provides photos of recalled products on the FDA Flickr page. Have you ever visited the FDA Flickr page? | Yes | Radio Button One Up Vertical | Single | Y | Recall Photo on Flickr | |||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010489 | O | Which of the following ways would you prefer to see photos of recalled products: (Select one) | On the FDA website | Radio Button One Up Vertical | Single | Y | Photo Preference | |||
| On the FDA Flickr page | ||||||||||
| No preference | ||||||||||
| I do not view photos of recalled products | ||||||||||
| Other | P | |||||||||
| ACQCol0010490 | P | Please specify how you prefer to see photos of recalled products: | Text field, <100 char | Single | N | OE_Photo Preference | ||||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | Org | ||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | Industry | |||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | OE_role | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | Visit Frequency | ||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Ability to Find | |||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | OE_Unable to Find | |||
| ACQinh0015068 | In addition to visiting the FDA site, what other sites might you visit to find the information you are looking for? | Text area, no char limit | Single | N | Additional Sites | |||||
| ACQHul0006055 | Did you use the main search feature on the FDA site today? | Yes | A, B | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Search | ||
| No | ||||||||||
| ACQHul0006056 | A | Were you able to find relevant results for what you were looking for on our site? | Yes, results were relevant to my search | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Relevance | ||
| Somewhat, results were partially relevant to my search | E | |||||||||
| No, I did not find any useful information | E | |||||||||
| ACQwil0013849 | E | What were you searching for that you couldn't find? | Text area, no char limit | Single | N | Skip Logic Group | OE_SearchUnabletoFind | |||
| ACQHul0006057 | B | Which of the following topic areas was your search related to? (select all that apply) | Food | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Topic | ||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal & Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Recalls | ||||||||||
| Warning Letters | ||||||||||
| None of the above | ||||||||||
| ACQHul0006027 | Did you use the Advanced Search feature today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Adv Search | ||
| No | ||||||||||
| Don't Know | ||||||||||
| ACQHul0006028 | A | Which of the following advanced search options did you use? (select all that apply) | Find results (with all of the words, with the exact phrase, with at least one of the words, without the words) | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Adv Search Options | ||
| Sections (such as Advisory Committees, Animal and Veterinary, Consumers, etc.) | ||||||||||
| ACQwil0013821 | On a scale of 1 to 5, with 1=Strongly Disagree and 5=Strongly Agree, please select your level of agreement with the following statements: | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| Links took me where I wanted to go on the site | 2 | |||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013822 | Section titles clearly describe the content | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013863 | Links and labels are easy to understand | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013850 | The way the information is organized makes sense to me | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Florida | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| None of the above/Outside of the United States | ||||||||||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| If this website had a mobile version, would you access it from your mobile device? | Yes | A, B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Mobile Site Use | |||
| No, I don't have a mobile device that allows me to access the web | ||||||||||
| No, I would not use my mobile device to access this website | ||||||||||
| A | What content would you like to be able to view from your mobile device? | MedWatch | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Content | |||
| Drug Safety | ||||||||||
| Recalls | ||||||||||
| FDA News | ||||||||||
| Consumer Updates | ||||||||||
| Other, please specify: | C | |||||||||
| C | Please specify the content you want to view on your mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Content | ||||
| B | What type of mobile device do you use? | Android | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Device | |||
| iPhone | ||||||||||
| Blackberry | ||||||||||
| Other, please specify: | D | |||||||||
| D | Other mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Device | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | L, N, O | |||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarily planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQCol0010516 | L | Did you view a photo of a recalled product on the FDA website today? | Yes | M | Radio Button One Up Vertical | Single | Y | Recall Photo on FDA | ||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010487 | M | Was viewing the photo helpful? | Yes | Radio Button One Up Vertical | Single | Y | Photo Helpful | |||
| No | ||||||||||
| ACQCol0010488 | N | FDA also provides photos of recalled products on the FDA Flickr page. Have you ever visited the FDA Flickr page? | Yes | Radio Button One Up Vertical | Single | Y | Recall Photo on Flickr | |||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010489 | O | Which of the following ways would you prefer to see photos of recalled products: (Select one) | On the FDA website | Radio Button One Up Vertical | Single | Y | Photo Preference | |||
| On the FDA Flickr page | ||||||||||
| No preference | ||||||||||
| I do not view photos of recalled products | ||||||||||
| Other | P | |||||||||
| ACQCol0010490 | P | Please specify how you prefer to see photos of recalled products: | Text field, <100 char | Single | N | OE_Photo Preference | ||||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | Org | ||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | Industry | |||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | OE_role | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | Visit Frequency | ||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Ability to Find | |||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | OE_Unable to Find | |||
| ACQinh0015068 | In addition to visiting the FDA site, what other sites might you visit to find the information you are looking for? | Text area, no char limit | Single | N | Additional Sites | |||||
| ACQHul0006055 | Did you use the main search feature on the FDA site today? | Yes | A, B | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Search | ||
| No | ||||||||||
| ACQHul0006056 | A | Were you able to find relevant results for what you were looking for on our site? | Yes, results were relevant to my search | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Relevance | ||
| Somewhat, results were partially relevant to my search | E | |||||||||
| No, I did not find any useful information | E | |||||||||
| ACQwil0013849 | E | What were you searching for that you couldn't find? | Text area, no char limit | Single | N | Skip Logic Group | OE_SearchUnabletoFind | |||
| ACQHul0006057 | B | Which of the following topic areas was your search related to? (select all that apply) | Food | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Topic | ||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal & Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Recalls | ||||||||||
| Warning Letters | ||||||||||
| None of the above | ||||||||||
| ACQHul0006027 | Did you use the Advanced Search feature today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Adv Search | ||
| No | ||||||||||
| Don't Know | ||||||||||
| ACQHul0006028 | A | Which of the following advanced search options did you use? (select all that apply) | Find results (with all of the words, with the exact phrase, with at least one of the words, without the words) | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Adv Search Options | ||
| Sections (such as Advisory Committees, Animal and Veterinary, Consumers, etc.) | ||||||||||
| ACQwil0013821 | On a scale of 1 to 5, with 1=Strongly Disagree and 5=Strongly Agree, please select your level of agreement with the following statements: | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| Links took me where I wanted to go on the site | 2 | |||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013822 | Section titles clearly describe the content | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013863 | Links and labels are easy to understand | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013850 | The way the information is organized makes sense to me | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Florida | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| None of the above/Outside of the United States | ||||||||||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| If this website had a mobile version, would you access it from your mobile device? | Yes | A, B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Mobile Site Use | |||
| No, I don't have a mobile device that allows me to access the web | ||||||||||
| No, I would not use my mobile device to access this website | ||||||||||
| A | What content would you like to be able to view from your mobile device? | MedWatch | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Content | |||
| Drug Safety | ||||||||||
| Recalls | ||||||||||
| FDA News | ||||||||||
| Consumer Updates | ||||||||||
| Other, please specify: | C | |||||||||
| C | Please specify the content you want to view on your mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Content | ||||
| B | What type of mobile device do you use? | Android | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Device | |||
| iPhone | ||||||||||
| Blackberry | ||||||||||
| Other, please specify: | D | |||||||||
| D | Other mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Device | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | L, N, O | |||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarily planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQCol0010516 | L | Did you view a photo of a recalled product on the FDA website today? | Yes | M | Radio Button One Up Vertical | Single | Y | Recall Photo on FDA | ||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010487 | M | Was viewing the photo helpful? | Yes | Radio Button One Up Vertical | Single | Y | Photo Helpful | |||
| No | ||||||||||
| ACQCol0010488 | N | FDA also provides photos of recalled products on the FDA Flickr page. Have you ever visited the FDA Flickr page? | Yes | Radio Button One Up Vertical | Single | Y | Recall Photo on Flickr | |||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010489 | O | Which of the following ways would you prefer to see photos of recalled products: (Select one) | On the FDA website | Radio Button One Up Vertical | Single | Y | Photo Preference | |||
| On the FDA Flickr page | ||||||||||
| No preference | ||||||||||
| I do not view photos of recalled products | ||||||||||
| Other | P | |||||||||
| ACQCol0010490 | P | Please specify how you prefer to see photos of recalled products: | Text field, <100 char | Single | N | OE_Photo Preference | ||||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | Org | ||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | Industry | |||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | OE_role | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | Visit Frequency | ||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Ability to Find | |||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | OE_Unable to Find | |||
| In addition to visiting the FDA site, what other sites might you visit to find the information you are looking for? | Text area, no char limit | Single | N | Additional Sites | ||||||
| ACQHul0006055 | Did you use the main search feature on the FDA site today? | Yes | A, B | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Search | ||
| No | ||||||||||
| ACQHul0006056 | A | Were you able to find relevant results for what you were looking for on our site? | Yes, results were relevant to my search | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Relevance | ||
| Somewhat, results were partially relevant to my search | E | |||||||||
| No, I did not find any useful information | E | |||||||||
| ACQwil0013849 | E | What were you searching for that you couldn't find? | Text area, no char limit | Single | N | Skip Logic Group | OE_SearchUnabletoFind | |||
| ACQHul0006057 | B | Which of the following topic areas was your search related to? (select all that apply) | Food | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Topic | ||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal & Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Recalls | ||||||||||
| Warning Letters | ||||||||||
| None of the above | ||||||||||
| ACQHul0006027 | Did you use the Advanced Search feature today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Adv Search | ||
| No | ||||||||||
| Don't Know | ||||||||||
| ACQHul0006028 | A | Which of the following advanced search options did you use? (select all that apply) | Find results (with all of the words, with the exact phrase, with at least one of the words, without the words) | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Adv Search Options | ||
| Sections (such as Advisory Committees, Animal and Veterinary, Consumers, etc.) | ||||||||||
| ACQwil0013821 | On a scale of 1 to 5, with 1=Strongly Disagree and 5=Strongly Agree, please select your level of agreement with the following statements: | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| Links took me where I wanted to go on the site | 2 | |||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013822 | Section titles clearly describe the content | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013863 | Links and labels are easy to understand | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| ACQwil0013850 | The way the information is organized makes sense to me | 1= Strongly Disagree | Radio button, scale, no don't know | Single | Y | Navigation Experience | ||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| Strongly Agree = 5 | ||||||||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
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| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
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| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| If this website had a mobile version, would you access it from your mobile device? | Yes | A, B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Mobile Site Use | |||
| No, I don't have a mobile device that allows me to access the web | ||||||||||
| No, I would not use my mobile device to access this website | ||||||||||
| A | What content would you like to be able to view from your mobile device? | MedWatch | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Content | |||
| Drug Safety | ||||||||||
| Recalls | ||||||||||
| FDA News | ||||||||||
| Consumer Updates | ||||||||||
| Other, please specify: | C | |||||||||
| C | Please specify the content you want to view on your mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Content | ||||
| B | What type of mobile device do you use? | Android | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Device | |||
| iPhone | ||||||||||
| Blackberry | ||||||||||
| Other, please specify: | D | |||||||||
| D | Other mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Device | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | L, N, O | |||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarily planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQCol0010516 | L | Did you view a photo of a recalled product on the FDA website today? | Yes | M | Radio Button One Up Vertical | Single | Y | Recall Photo on FDA | ||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010487 | M | Was viewing the photo helpful? | Yes | Radio Button One Up Vertical | Single | Y | Photo Helpful | |||
| No | ||||||||||
| ACQCol0010488 | N | FDA also provides photos of recalled products on the FDA Flickr page. Have you ever visited the FDA Flickr page? | Yes | Radio Button One Up Vertical | Single | Y | Recall Photo on Flickr | |||
| No | ||||||||||
| Not Sure | ||||||||||
| ACQCol0010489 | O | Which of the following ways would you prefer to see photos of recalled products: (Select one) | On the FDA website | Radio Button One Up Vertical | Single | Y | Photo Preference | |||
| On the FDA Flickr page | ||||||||||
| No preference | ||||||||||
| I do not view photos of recalled products | ||||||||||
| Other | P | |||||||||
| ACQCol0010490 | P | Please specify how you prefer to see photos of recalled products: | Text field, <100 char | Single | N | OE_Photo Preference | ||||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | |||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | ||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| ACQHul0006055 | Did you use the main search feature on the FDA site today? | Yes | A, B, C | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Search | ||
| No | ||||||||||
| ACQHul0006056 | A | Were you able to find relevant results for what you were looking for on our site? | Yes, results were relevant to my search | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Relevance | ||
| Somewhat, results were partially relevant to my search | E | |||||||||
| No, I did not find any useful information | E | |||||||||
| ACQHul0006057 | B | Which of the following topic areas was your search related to? (select all that apply) | Food | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Topic | ||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal & Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Recalls | ||||||||||
| Warning Letters | ||||||||||
| None of the above | ||||||||||
| E | What were you searching for that you couldn't find? | Text area, no char limit | Single | N | Skip Logic Group | OE_SearchUnabletoFind | ||||
| ACQHul0006027 | Did you use the Advanced Search feature today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Adv Search | ||
| No | ||||||||||
| Don't Know | ||||||||||
| ACQHul0006028 | A | Which of the following advanced search options did you use? (select all that apply) | Find results (with all of the words, with the exact phrase, with at least one of the words, without the words) | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Adv Search Options | ||
| Sections (such as Advisory Committees, Animal and Veterinary, Consumers, etc.) | ||||||||||
| On a scale of 1 to 5, with 1=Strongly Disagree and 5=Strongly Agree, please select your level of agreement with the following statements: | 1= Strongly Disagree | Radio button, one-up vertical | Multi | Matrix Group | Navigation Experience | |||||
| Links took me where I wanted to go on the site | 2 | |||||||||
| Section titles clearly describe the content | 3 | |||||||||
| Links and labels are easy to understand | 4 | |||||||||
| The way the information is organized makes sense to me | 5= Strongly Agree | |||||||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| If this website had a mobile version, would you access it from your mobile device? | Yes | A, B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Mobile Site Use | |||
| No, I don't have a mobile device that allows me to access the web | ||||||||||
| No, I would not use my mobile device to access this website | ||||||||||
| A | What content would you like to be able to view from your mobile device? | MedWatch | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Content | |||
| Drug Safety | ||||||||||
| Recalls | ||||||||||
| FDA News | ||||||||||
| Consumer Updates | ||||||||||
| Other, please specify: | C | |||||||||
| C | Please specify the content you want to view on your mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Content | ||||
| B | What type of mobile device do you use? | Android | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Device | |||
| iPhone | ||||||||||
| Blackberry | ||||||||||
| Other, please specify: | D | |||||||||
| D | Other mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Device | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | L, N, O | |||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarliy planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| L | Did you view a photo of a recalled product on the FDA website today? | Yes | M | Radio Button One Up Vertical | Single | Y | Recall Photo on FDA | |||
| No | ||||||||||
| Not Sure | ||||||||||
| M | Was viewing the photo helpful? | Yes | Radio Button One Up Vertical | Single | Y | Photo Helpful | ||||
| No | ||||||||||
| N | FDA also provides photos of recalled products on the FDA Fllickr page. Have you ever visited the FDA Flickr page? | Yes | Radio Button One Up Vertical | Single | Y | Recall Photo on Flickr | ||||
| No | ||||||||||
| Not Sure | ||||||||||
| O | Which of the following ways would you prefer to see photos of recalled products: (Select one) | On the FDA website | Radio Button One Up Vertical | Single | Y | Photo Preference | ||||
| On the FDA Flickr page | ||||||||||
| No preference | ||||||||||
| I do not view photos of recalled products | ||||||||||
| Other | P | |||||||||
| P | Please specify how you prefer to see photos of recalled products: | Text field, <100 char | Single | N | OE_Photo Preference | |||||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | |||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | ||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| ACQHul0006055 | Did you use the main search feature on the FDA site today? | Yes | A, B, C | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Search | ||
| No | ||||||||||
| ACQHul0006056 | A | Were you able to find relevant results for what you were looking for on our site? | Yes, results were relevant to my search | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Relevance | ||
| Somewhat, results were partially relevant to my search | ||||||||||
| No, I did not find any useful information | ||||||||||
| ACQHul0006057 | B | Which of the following topic areas was your search related to? (select all that apply) | Food | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Topic | ||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal & Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Recalls | ||||||||||
| Warning Letters | ||||||||||
| None of the above | ||||||||||
| ACQHul0006058 | C | Which of the following technical issues did you experience when using the search feature? (select all that apply) | At least one link in the results did not work | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Issues | ||
| Description of search results was too short | ||||||||||
| Multiple results were the same | ||||||||||
| The results page was too crowded | ||||||||||
| The text on the results page was too small | ||||||||||
| I did not experience any of the issues listed above | (Exclusive) | |||||||||
| Other | D | |||||||||
| ACQHul0006026 | D | Please specify the issue you had with the search feature: | Text area, no char limit | Single | N | Skip Logic Group | OE_Search Issue | |||
| ACQHul0006027 | Did you use the Advanced Search feature today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Adv Search | ||
| No | ||||||||||
| Don't Know | ||||||||||
| ACQHul0006028 | A | Which of the following advanced search options did you use? (select all that apply) | Find results (with all of the words, with the exact phrase, with at least one of the words, without the words) | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Adv Search Options | ||
| Sections (such as Advisory Committees, Animal and Veterinary, Consumers, etc.) | ||||||||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| If this website had a mobile version, would you access it from your mobile device? | Yes | A, B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Mobile Site Use | |||
| No, I don't have a mobile device that allows me to access the web | ||||||||||
| No, I would not use my mobile device to access this website | ||||||||||
| A | What content would you like to be able to view from your mobile device? | MedWatch | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Content | |||
| Drug Safety | ||||||||||
| Recalls | ||||||||||
| FDA News | ||||||||||
| Consumer Updates | ||||||||||
| Other, please specify: | C | |||||||||
| C | Please specify the content you want to view on your mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Content | ||||
| B | What type of mobile device do you use? | Android | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Device | |||
| iPhone | ||||||||||
| Blackberry | ||||||||||
| Other, please specify: | D | |||||||||
| D | Other mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Device | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarliy planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | |||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | ||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| If this website had a mobile version, would you access it from your mobile device? | Yes | A, B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Mobile Site Use | |||
| No, I don't have a mobile device that allows me to access the web | ||||||||||
| No, I would not use my mobile device to access this website | ||||||||||
| A | What content would you like to be able to view from your mobile device? | MedWatch | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Content | |||
| Drug Safety | ||||||||||
| Recalls | ||||||||||
| FDA News | ||||||||||
| Consumer Updates | ||||||||||
| Other, please specify: | C | |||||||||
| C | Please specify the content you want to view on your mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Content | ||||
| B | What type of mobile device do you use? | Android | Radio Button One Up Vertical | Single | N | Skip Logic Group | Mobile Device | |||
| iPhone | ||||||||||
| Blackberry | ||||||||||
| Other, please specify: | D | |||||||||
| D | Other mobile device: | Text area, no char limit | Single | N | Skip Logic Group | Other Mobile Device | ||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarliy planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | |||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | ||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| Did you use the main search feature on the FDA site today? | Yes | A, B, C | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Search | |||
| No | ||||||||||
| A | Were you able to find relevant results for what you were looking for on our site? | Yes, results were relevant to my search | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Relevance | |||
| Somewhat, results were partially relevant to my search | ||||||||||
| No, I did not find any useful information | ||||||||||
| B | Which of the following topic areas was your search related to? (select all that apply) | Food | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Topic | |||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal & Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Recalls | ||||||||||
| Warning Letters | ||||||||||
| None of the above | ||||||||||
| C | Which of the following technical issues did you experience when using the search feature? (select all that apply) | At least one link in the results did not work | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Issues | |||
| Description of search results was too short | ||||||||||
| Multiple results were the same | ||||||||||
| The results page was too crowded | ||||||||||
| The text on the results page was too small | ||||||||||
| I did not experience any of the issues listed above | (Exclusive) | |||||||||
| Other | D | |||||||||
| D | Please specify the issue you had with the search feature: | Text area, no char limit | Single | N | Skip Logic Group | OE_Search Issue | ||||
| Did you use the Advanced Search feature today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Use Adv Search | |||
| No | ||||||||||
| Don't Know | ||||||||||
| A | Which of the following advanced search options did you use? (select all that apply) | Find results (with all of the words, with the exact phrase, with at least one of the words, without the words) | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Adv Search Options | |||
| Sections (such as Advisory Committees, Animal and Veterinary, Consumers, etc.) | ||||||||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO05515 | Do you want FDA content that is accessible in your mobile phone browser? | Yes | Radio button, one-up vertical | Mobile Content | ||||||
| No | ||||||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| ACQSto0005572 | A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | ||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| ACQSto0005554 | G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | |||
| ACQSto0005574 | B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | ||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| ACQSto0005580 | I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | |||
| ACQSto0005576 | C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | |||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| ACQSto0005582 | J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| ACQSto0005577 | D | How are you primarliy planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | |||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| ACQSto0005583 | K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | |||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | |||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | ||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO05515 | Do you want FDA content that is accessible in your mobile phone browser? | Yes | Radio button, one-up vertical | Mobile Content | ||||||
| No | ||||||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington D.C. | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | A,B,C,D | |||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| A | Which best describes the primary role that brought you to the FDA website to look for tobacco information? | Retailer who sells tobacco products | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Role | |||
| Cashier or employee at a retail establishment | ||||||||||
| Manufacturer of tobacco products | ||||||||||
| Employee of a tobacco manufacturing company | ||||||||||
| Tobacco retailer association | ||||||||||
| Public health professional | ||||||||||
| State/local government agency employee | ||||||||||
| Tobacco cessation or tobacco control organization employee | ||||||||||
| Person who uses tobacco products | ||||||||||
| General consumer | ||||||||||
| Other, please specify: | G | |||||||||
| G | Please describe the role that brought you to the FDA website today to look for tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | Other Tobacco Role | ||||
| B | Which of the following best describes the information you were looking for today? | Family Smoking Prevention and Tobacco Control Act | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Tobacco Information | |||
| Guidance, compliance and regulatory information | ||||||||||
| Warning labels (low, light and mild descriptions and smokeless tobacco warning labels) | ||||||||||
| Information about how to submit new tobacco products for FDA approval | ||||||||||
| Current news and events from Center for Tobacco Products (CTP) | ||||||||||
| Resources on how to quit smoking | ||||||||||
| Resources on how to prevent youth smoking | ||||||||||
| Public dockets for comment | ||||||||||
| Break the Chain of Tobacco Addiction campaign materials | ||||||||||
| Tobacco Products Advisory Committee | ||||||||||
| Information about the Center for Tobacco Products (CTP) | ||||||||||
| Other, please specify: | I | |||||||||
| I | Please describe the information you came to the site for: | Text area, no char limit | Single | N | Skip Logic Group | OE Tobacco Info | ||||
| C | Which of the following best describes the type of information you were looking for? | General information about the tobacco regulations and guidance | Radio Button One Up Vertical | Single | Skip Logic Group | Type of Tobac Info | ||||
| Guidelines and recommendations for retailers and tobacco manufacturers | ||||||||||
| Professional training for retailers and tobacco manufacturers | ||||||||||
| Information about preventing smoking or quitting smoking | ||||||||||
| Educational materials | ||||||||||
| Campaigns and initiatives | ||||||||||
| Print materials (fact sheets, brochures, posters, etc.) | ||||||||||
| Multimedia products (podcasts, videos, widgets, etc.) | ||||||||||
| Data and statistics about tobacco use | ||||||||||
| Scientific research, articles, publications, and journals | ||||||||||
| Tools, software applications, systems, and other resources | ||||||||||
| Grants and funding opportunities | ||||||||||
| Jobs and careers | ||||||||||
| Other, please specify: | J | |||||||||
| J | Please describe the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | ||||
| D | How are you primarliy planning to use the information you were looking for today? | For a trade association who deals with tobacco | Radio Button One Up Vertical | Single | Skip Logic Group | Use Tobacco Info | ||||
| For a retailer who sells tobacco products | ||||||||||
| For a manufacturer who produces tobacco products | ||||||||||
| For a business / workplace | ||||||||||
| For a public health agency | ||||||||||
| For a research institution | ||||||||||
| For an educational institution or teaching purposes | ||||||||||
| For a school / class project | ||||||||||
| For my own health | ||||||||||
| For my family member or friend | ||||||||||
| Other, please specify | K | |||||||||
| K | Please describe how you are going to use the tobacco information: | Text area, no char limit | Single | N | Skip Logic Group | OE Type of Tobac Info | ||||
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Role | ||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | Skip Logic Group | |||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | Skip Logic Group | ||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO05515 | Do you want FDA content that is accessible in your mobile phone browser? | Yes | Radio button, one-up vertical | Mobile Content | ||||||
| No | ||||||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | ||||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | |||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| EDO08443 | Which of the following search features did you use during your visit today? (Please select all that apply.) | The main search box in the upper right hand corner of the website | K | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Usage | ||
| FDA Approved Drug Search | ||||||||||
| Code of Federal Regulations Title 21 Search | ||||||||||
| 510(k) Premarket Notification Search | ||||||||||
| National Drug Code Directory | ||||||||||
| Medical & Radiation Emitting Device Recalls | ||||||||||
| Pet Food Recall Products List | ||||||||||
| Manufacturer and User Facility Device Experience | ||||||||||
| Premarket Approval | ||||||||||
| Other | L | |||||||||
| None of the above | ||||||||||
| Don't Know | ||||||||||
| EDO08444 | L | Please specify the search feature you used on the FDA site today: | Open-ended | Text area, no char limit | Other Search Usage | |||||
| EDO08445 | K | Please tell us about your experience with the site's search feature today. (Please select all that apply.) | The search feature met my needs today. | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Experience | ||
| I had issues with the basic search process (how to use it, terms to enter). | A | |||||||||
| I had issues with the visual display of the search results (text size, images). | B | |||||||||
| I had issues with the search results I received. | C | |||||||||
| I had issues with sorting, filtering, advanced search, or lack of these options. | D | |||||||||
| I had technical issues with the search feature. | E | |||||||||
| None of these | ||||||||||
| EDO08446 | A | What were your issues with the basic search process? (Please select all that apply.) | It was not clear to me how to use the search feature | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues basic Search | ||
| I did not know what terms to use to get the results I wanted | ||||||||||
| There were too many steps or refinements to get to what I wanted | ||||||||||
| I had a different issue with the basic search process: | F | |||||||||
| EDO08447 | F | My issue was: | Open-ended | Text area, no char limit | Other basic issue | |||||
| EDO08448 | B | What were your issues with the visual display of the search results? (Please select all that apply.) | I could not see enough of the description to decide which link to choose | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues visual display | ||
| The text was too small | ||||||||||
| The page was too crowded | ||||||||||
| I could not see much difference between the listings/items | ||||||||||
| I had a different issue with the visual display of results: | G | |||||||||
| EDO08449 | G | My issue was: | Open-ended | Text area, no char limit | Other visual issue | |||||
| EDO08450 | C | What were your issues with the search results? (Please select all that apply.) | Results were not relevant/not what I wanted | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues Search results | ||
| There were not enough results | ||||||||||
| There were NO results | ||||||||||
| There was too little information in the results to decide what to choose | ||||||||||
| Many of the search results looked the same | ||||||||||
| I had a different issue with the search results: | H | |||||||||
| EDO08451 | H | My issue was: | Open-ended | Text area, no char limit | Other results issue | |||||
| EDO08452 | D | What were your issues with sorting, filtering, or advanced search? (Please select all that apply.) | The results were not sorted in a helpful way | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues sorting | ||
| I want advanced search options | ||||||||||
| I want more sorting/filtering/advanced search options | K | |||||||||
| I had a different sorting/filtering issue: | I | |||||||||
| EDO08453 | I | My issue was: | Open-ended | Text area, no char limit | Other sorting issue | |||||
| EDO08454 | K | The sorting/filtering/advanced search options I would like are: | Open-ended | Text area, no char limit | Other sorting issue | |||||
| EDO08456 | E | The technical issue I had with search was: | Search speed was too slow | Radio button, two-up vertical | Single | Y | ||||
| I had the following technical issue: | J | |||||||||
| EDO08455 | J | My issue was: | Open-ended | Text area, no char limit | Other technical issue | |||||
| EDO0711 | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO05515 | Do you want FDA content that is accessible in your mobile phone browser? | Yes | Radio button, one-up vertical | Mobile Content | ||||||
| No | ||||||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | ||||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | |||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Recalls | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| EDO08443 | Which of the following search features did you use during your visit today? (Please select all that apply.) | The main search box in the upper right hand corner of the website | K | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Usage | ||
| FDA Approved Drug Search | ||||||||||
| Code of Federal Regulations Title 21 Search | ||||||||||
| 510(k) Premarket Notification Search | ||||||||||
| National Drug Code Directory | ||||||||||
| Medical & Radiation Emitting Device Recalls | ||||||||||
| Pet Food Recall Products List | ||||||||||
| Manufacturer and User Facility Device Experience | ||||||||||
| Premarket Approval | ||||||||||
| Other | L | |||||||||
| None of the above | ||||||||||
| Don't Know | ||||||||||
| EDO08444 | L | Please specify the search feature you used on the FDA site today: | Open-ended | Text area, no char limit | Other Search Usage | |||||
| EDO08445 | K | Please tell us about your experience with the site's search feature today. (Please select all that apply.) | The search feature met my needs today. | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Experience | ||
| I had issues with the basic search process (how to use it, terms to enter). | A | |||||||||
| I had issues with the visual display of the search results (text size, images). | B | |||||||||
| I had issues with the search results I received. | C | |||||||||
| I had issues with sorting, filtering, advanced search, or lack of these options. | D | |||||||||
| I had technical issues with the search feature. | E | |||||||||
| None of these | ||||||||||
| EDO08446 | A | What were your issues with the basic search process? (Please select all that apply.) | It was not clear to me how to use the search feature | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues basic Search | ||
| I did not know what terms to use to get the results I wanted | ||||||||||
| There were too many steps or refinements to get to what I wanted | ||||||||||
| I had a different issue with the basic search process: | F | |||||||||
| EDO08447 | F | My issue was: | Open-ended | Text area, no char limit | Other basic issue | |||||
| EDO08448 | B | What were your issues with the visual display of the search results? (Please select all that apply.) | I could not see enough of the description to decide which link to choose | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues visual display | ||
| The text was too small | ||||||||||
| The page was too crowded | ||||||||||
| I could not see much difference between the listings/items | ||||||||||
| The images were too small/not clear | ||||||||||
| I had a different issue with the visual display of results: | G | |||||||||
| EDO08449 | G | My issue was: | Open-ended | Text area, no char limit | Other visual issue | |||||
| EDO08450 | C | What were your issues with the search results? (Please select all that apply.) | Results were not relevant/not what I wanted | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues Search results | ||
| There were not enough results | ||||||||||
| There were NO results | ||||||||||
| There was too little information in the results to decide what to choose | ||||||||||
| Many of the search results looked the same | ||||||||||
| Couldn't find item from the catalog/store | ||||||||||
| I had a different issue with the search results: | H | |||||||||
| EDO08451 | H | My issue was: | Open-ended | Text area, no char limit | Other results issue | |||||
| EDO08452 | D | What were your issues with sorting, filtering, or advanced search? (Please select all that apply.) | The results were not sorted in a helpful way | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Issues sorting | ||
| I want advanced search options | ||||||||||
| I want more sorting/filtering/advanced search options | K | |||||||||
| I had a different sorting/filtering issue: | I | |||||||||
| EDO08453 | I | My issue was: | Open-ended | Text area, no char limit | Other sorting issue | |||||
| EDO08454 | K | The sorting/filtering/advanced search options I would like are: | Open-ended | Text area, no char limit | Other sorting issue | |||||
| EDO08456 | E | The technical issue I had with search was: | Search speed was too slow | Radio button, two-up vertical | Single | Y | ||||
| I had the following technical issue: | J | |||||||||
| EDO08455 | J | My issue was: | Open-ended | Text area, no char limit | Other technical issue | |||||
| EDO0711 | J | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | ||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO05515 | L | Do you want FDA content that is accessible in your mobile phone browser? | Yes | Radio button, one-up vertical | Mobile Content | |||||
| No | ||||||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED11047 | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | ||||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | |||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| EDO03240 | While on the FDA.gov site, please describe how you reached the page you were on before taking this survey: | Text area, no char limit | Single | Y | Open Navigate | |||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AED11042 | Did you use the Search Feature on the site to look for information? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Feature | ||
| No | ||||||||||
| AED11043 | A | Which of the following best describes your experience with the Search Tools? | I did not encounter any difficulties/search worked well | Radio button, one-up vertical | Single | N | Skip Logic Group | Search Experience | ||
| Returned too many results | ||||||||||
| Returned results that were similar/redundant | ||||||||||
| I was not sure what words to use in my search | ||||||||||
| Search required too many refinements to get what I wanted | ||||||||||
| Search returned no results at all | ||||||||||
| Other, please specify: | B | |||||||||
| AED11044 | B | Please describe your experience with the search tool: | Text area, no char limit | Single | N | Skip Logic Group | Other Search Experience | |||
| AED11045 | While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply) | I could not navigate back to previous information | Checkbox, one-up vertical | Multi | N | OPS Group | Navigation Difficulties | |||
| I would often feel lost, not know where I was | ||||||||||
| Links did not take me where I expected | ||||||||||
| Links/labels were difficult to understand | ||||||||||
| There were too many links or navigational choices | ||||||||||
| I had technical difficulties (e.g. broken links, error messages) | ||||||||||
| Other, please specify: | A | |||||||||
| None of the above | ||||||||||
| AED11046 | A | Please describe the difficulty you had while on the FDA.gov site today: | Text area, no char limit | Single | N | OPS Group | Other Nav | |||
| AED11039 | Have you visited the FDA Basics area of the site today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | FDA Basics | ||
| No | ||||||||||
| Not Sure | ||||||||||
| EDO03241 | A | What were you hoping to find on the FDA Basics area of the site? | Text area, no char limit | Single | Y | Skip Logic Group | lookingforBasics | |||
| EDO03242 | A | How did you hear about FDA Basics? | Text area, no char limit | Single | Y | Skip Logic Group | HearaboutBasics | |||
| AED11040 | A | On a scale of 1 to 10, how useful was the information provided in the FDA Basics area of the site? | 1=Not at all useful | Drop down, select one | Single | Y | Skip Logic Group | FDA Basics Useful | ||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| 5 | ||||||||||
| 6 | ||||||||||
| 7 | ||||||||||
| 8 | ||||||||||
| 9 | ||||||||||
| 10= Very useful | ||||||||||
| Don't Know | ||||||||||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | |||||
| No | ||||||||||
| Not Sure | ||||||||||
| AED08559 | Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Delicious) | J | Checkbox One Up Vertical | Multi | Y | OPS Group | Use On FDA Site | ||
| Blog | J | |||||||||
| Video | J | |||||||||
| Email update | J | |||||||||
| Podcasts or Audio | J | |||||||||
| RSS feed | J | |||||||||
| None of the above | ||||||||||
| Other, please specify: | I | |||||||||
| AED08560 | I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | Other Use on FDA | |||
| EDO0711 | J | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | ||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO05513 | Which of the following do you use as your mobile phone? | I do not use/own a mobile phone | Radio button, one-up vertical | Single | Y | Skip Logic Group | Mobile Phone | |||
| Blackberry | L | |||||||||
| Iphone (Apple) | L | |||||||||
| Android (Google) | L | |||||||||
| Palm | L | |||||||||
| Windows Mobile | L | |||||||||
| Other Smartphone | L | |||||||||
| I own a mobile phone, but it is not a smartphone | ||||||||||
| EDO05514 | L | Would you be interested in a mobile phone app that could be downloaded to your smartphone? | Yes, I would download a FDA mobile phone app if it were available | Radio button, one-up vertical | Mobile App | |||||
| No, I am not interested in a FDA mobile phone app | ||||||||||
| EDO05515 | L | Do you want FDA content that is accessible in your mobile phone browser? | Yes | Radio button, one-up vertical | Mobile Content | |||||
| No | ||||||||||
| EDO01217 | Would you like to see content on the FDA site translated into another language? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Site Translated | ||
| No | ||||||||||
| Don't Know | ||||||||||
| EDO01218 | A | In which of the following languages would you like to view content on the FDA site? | Spanish | Checkbox One Up Vertical | Single | N | Skip Logic Group | Language | ||
| French | ||||||||||
| Chinese | ||||||||||
| German | ||||||||||
| Japanese | ||||||||||
| Korean | ||||||||||
| Other (please specify) | B | |||||||||
| EDO01219 | B | Other languages you would like to view content on the FDA site: | Text area, no char limit | Single | N | Skip Logic Group | Other Language | |||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED08564 | What is your gender? | Male | Radio Button One Up Vertical | Single | Y | Gender | ||||
| Female | ||||||||||
| Prefer not to answer | ||||||||||
| AED08565 | What is your country of residence? | USA | A | Dropdown (Select-one) | Single | Y | Residence | |||
| Canada | ||||||||||
| Afghanistan | ||||||||||
| Albania | ||||||||||
| Algeria | ||||||||||
| American Samoa | ||||||||||
| Andorra | ||||||||||
| Angola | ||||||||||
| Anguilla | ||||||||||
| Antarctica | ||||||||||
| Antigua and Barbuda | ||||||||||
| Argentina | ||||||||||
| Armenia | ||||||||||
| Aruba | ||||||||||
| Australia | ||||||||||
| Austria | ||||||||||
| Azerbaijan | ||||||||||
| Bahamas | ||||||||||
| Bahrain | ||||||||||
| Bangladesh | ||||||||||
| Barbados | ||||||||||
| Belarus | ||||||||||
| Belgium | ||||||||||
| Belize | ||||||||||
| Benin | ||||||||||
| Bermuda | ||||||||||
| Bhutan | ||||||||||
| Bolivia | ||||||||||
| Bosnia/Herzegovina | ||||||||||
| Botswana | ||||||||||
| Bouvet Island | ||||||||||
| Brazil | ||||||||||
| British Indian Ocean | ||||||||||
| Brunei Darussalam | ||||||||||
| Bulgaria | ||||||||||
| Burkina Faso | ||||||||||
| Burundi | ||||||||||
| Cambodia | ||||||||||
| Cameroon | ||||||||||
| Cape Verde | ||||||||||
| Cayman Islands | ||||||||||
| Central African Rep. | ||||||||||
| Chad | ||||||||||
| Chile | ||||||||||
| China | ||||||||||
| Christmas Island | ||||||||||
| Cocos Islands | ||||||||||
| Colombia | ||||||||||
| Comoros | ||||||||||
| Congo | ||||||||||
| Congo, Democratic Rep. | ||||||||||
| Cook Islands | ||||||||||
| Costa Rica | ||||||||||
| Côte D'Ivoire | ||||||||||
| Croatia | ||||||||||
| Cuba | ||||||||||
| Cyprus | ||||||||||
| Czech Republic | ||||||||||
| Denmark | ||||||||||
| Djibouti | ||||||||||
| Dominica | ||||||||||
| Dominican Republic | ||||||||||
| East Timor | ||||||||||
| Ecuador | ||||||||||
| Egypt | ||||||||||
| El Salvador | ||||||||||
| Equatorial Guinea | ||||||||||
| Eritrea | ||||||||||
| Estonia | ||||||||||
| Ethiopia | ||||||||||
| Falkland Islands | ||||||||||
| Faroe Islands | ||||||||||
| Fiji | ||||||||||
| Finland | ||||||||||
| France | ||||||||||
| French Guiana | ||||||||||
| French Polynesia | ||||||||||
| French Southern Terr. | ||||||||||
| Gabon | ||||||||||
| Gambia | ||||||||||
| Georgia | ||||||||||
| Germany | ||||||||||
| Ghana | ||||||||||
| Gibraltar | ||||||||||
| Greece | ||||||||||
| Greenland | ||||||||||
| Grenada | ||||||||||
| Guadeloupe | ||||||||||
| Guam | ||||||||||
| Guatemala | ||||||||||
| Guinea | ||||||||||
| Guinea& Bissau | ||||||||||
| Guyana | ||||||||||
| Haiti | ||||||||||
| Heard/McDonald Isls. | ||||||||||
| Holy See/Vatican | ||||||||||
| Honduras | ||||||||||
| Hong Kong | ||||||||||
| Hungary | ||||||||||
| Iceland | ||||||||||
| India | ||||||||||
| Indonesia | ||||||||||
| Iran | ||||||||||
| Iraq | ||||||||||
| Ireland | ||||||||||
| Israel | ||||||||||
| Italy | ||||||||||
| Jamaica | ||||||||||
| Japan | ||||||||||
| Jordan | ||||||||||
| Kazakstan | ||||||||||
| Kenya | ||||||||||
| Kiribati | ||||||||||
| Korea, North | ||||||||||
| Korea, South | ||||||||||
| Kuwait | ||||||||||
| Kyrgyzstan | ||||||||||
| Laos | ||||||||||
| Latvia | ||||||||||
| Lebanon | ||||||||||
| Lesotho | ||||||||||
| Liberia | ||||||||||
| Libya | ||||||||||
| Liechtenstein | ||||||||||
| Lithuania | ||||||||||
| Luxembourg | ||||||||||
| Macao | ||||||||||
| Macedonia | ||||||||||
| Madagascar | ||||||||||
| Malawi | ||||||||||
| Malaysia | ||||||||||
| Maldives | ||||||||||
| Mali | ||||||||||
| Malta | ||||||||||
| Marshall Islands | ||||||||||
| Martinique | ||||||||||
| Mauritania | ||||||||||
| Mauritius | ||||||||||
| Mayotte | ||||||||||
| Mexico | ||||||||||
| Micronesia | ||||||||||
| Moldova | ||||||||||
| Monaco | ||||||||||
| Mongolia | ||||||||||
| Montserrat | ||||||||||
| Morocco | ||||||||||
| Mozambique | ||||||||||
| Myanmar | ||||||||||
| Namibia | ||||||||||
| Nauru | ||||||||||
| Nepal | ||||||||||
| Netherlands | ||||||||||
| Netherlands Antilles | ||||||||||
| New Caledonia | ||||||||||
| New Zealand | ||||||||||
| Nicaragua | ||||||||||
| Niger | ||||||||||
| Nigeria | ||||||||||
| Niue | ||||||||||
| Norfolk Island | ||||||||||
| Northern Mariana Isls | ||||||||||
| Norway | ||||||||||
| Oman | ||||||||||
| Pakistan | ||||||||||
| Palau | ||||||||||
| Palestinian Territory | ||||||||||
| Panama | ||||||||||
| Papua New Guinea | ||||||||||
| Paraguay | ||||||||||
| Peru | ||||||||||
| Philippines | ||||||||||
| Pitcairn | ||||||||||
| Poland | ||||||||||
| Portugal | ||||||||||
| Puerto Rico | ||||||||||
| Qatar | ||||||||||
| Réunion | ||||||||||
| Romania | ||||||||||
| Russian Federation | ||||||||||
| Rwanda | ||||||||||
| Saint Helena | ||||||||||
| Saint Kitts/Nevis | ||||||||||
| Saint Lucia | ||||||||||
| Saint Pierre/Miquelon | ||||||||||
| Saint Vincent/Grenadines | ||||||||||
| Samoa | ||||||||||
| San Marino | ||||||||||
| Sao Tome/Principe | ||||||||||
| Saudi Arabia | ||||||||||
| Senegal | ||||||||||
| Seychelles | ||||||||||
| Sierra Leone | ||||||||||
| Singapore | ||||||||||
| Slovakia | ||||||||||
| Slovenia | ||||||||||
| Solomon Islands | ||||||||||
| Somalia | ||||||||||
| South Africa | ||||||||||
| S. Georgia/S. Sand. Isls | ||||||||||
| Spain | ||||||||||
| Sri Lanka | ||||||||||
| Sudan | ||||||||||
| Suriname | ||||||||||
| Svalbard/Jan Mayen | ||||||||||
| Swaziland | ||||||||||
| Sweden | ||||||||||
| Switzerland | ||||||||||
| Syria | ||||||||||
| Taiwan | ||||||||||
| Tajikistan | ||||||||||
| Tanzania | ||||||||||
| Thailand | ||||||||||
| Togo | ||||||||||
| Tokelau | ||||||||||
| Tonga | ||||||||||
| Trinidad and Tobago | ||||||||||
| Tunisia | ||||||||||
| Turkey | ||||||||||
| Turkmenistan | ||||||||||
| Turks and Caicos Isls | ||||||||||
| Tuvalu | ||||||||||
| Uganda | ||||||||||
| Ukraine | ||||||||||
| United Arab Emirates | ||||||||||
| United Kingdom | ||||||||||
| US Minor Outlying Isls | ||||||||||
| Uruguay | ||||||||||
| Uzbekistan | ||||||||||
| Vanuatu | ||||||||||
| Venezuela | ||||||||||
| Viet Nam | ||||||||||
| Virgin Islands, British | ||||||||||
| Virgin Islands, U.S. | ||||||||||
| Wallis and Futuna | ||||||||||
| Western Sahara | ||||||||||
| Yemen | ||||||||||
| Yugoslavia | ||||||||||
| Zambia | ||||||||||
| Zimbabwe | ||||||||||
| AED11047 | A | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | |||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Blog | ||||||||||
| Podcast | ||||||||||
| Received information from my doctor | ||||||||||
| Widget | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | ||||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label | |
| EDO03237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry | A | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | ||||||||||
| Scientist, researcher | ||||||||||
| Patient | ||||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||||
| Physician | ||||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||||
| Pharmacist | ||||||||||
| Other type of healthcare provider | ||||||||||
| State or local public health professional | ||||||||||
| Not-for-profit public health professional | ||||||||||
| Consultant | ||||||||||
| Attorney/Legal Counsel | ||||||||||
| Educator, professor, teacher | ||||||||||
| Student | ||||||||||
| Journalist/Media | ||||||||||
| Policymaker, legislator, staff | ||||||||||
| FDA grantee | ||||||||||
| FDA employee | ||||||||||
| First responder | ||||||||||
| Other, please specify: | C | |||||||||
| EDO03238 | A | Which of the following best describes your company/organization? | Manufacturer | B | ||||||
| Distributor | B | |||||||||
| Importer | B | |||||||||
| Other | B | |||||||||
| EDO03239 | B | Which of the following industry categories is your company/organization a part of? (Please select all that apply) | Drugs & Biologics (Human) | |||||||
| Drugs & Biologics (Animal) | ||||||||||
| Medical Devices | ||||||||||
| Food | ||||||||||
| Dietary Supplements | ||||||||||
| Cosmetics | ||||||||||
| Tobacco | ||||||||||
| AKR5238 | C | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | ||||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||||
| Daily | ||||||||||
| Weekly | ||||||||||
| Monthly | ||||||||||
| A couple times a year | ||||||||||
| About once a year | ||||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | |||
| Drugs | ||||||||||
| Medical Devices | ||||||||||
| Vaccines | ||||||||||
| Blood | ||||||||||
| Biologics | ||||||||||
| Animal/Veterinary | ||||||||||
| Cosmetics | ||||||||||
| Radiation-Emitting Products | ||||||||||
| Tobacco Products | ||||||||||
| Combination Products | ||||||||||
| Advisory Committees | ||||||||||
| Science & Research | ||||||||||
| Regulatory Information | ||||||||||
| Safety | ||||||||||
| Emergency Preparedness | ||||||||||
| International Programs | ||||||||||
| News & Events | ||||||||||
| Training and Continuing Education | ||||||||||
| Inspections/Compliance | ||||||||||
| Information for State & Local Officials | ||||||||||
| Information for Consumers | ||||||||||
| Information for Industry | ||||||||||
| Information for Health Professionals | ||||||||||
| Other, please specify: | H | |||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | |||
| EDO03240 | While on the FDA.gov site, please describe how you reached the page you were on before taking this survey: | Text area, no char limit | Single | Y | Open Navigate | |||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||||
| Partially | G | |||||||||
| Still looking | ||||||||||
| No | G | |||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||||
| AED11042 | Did you use the Search Feature on the site to look for information? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Feature | ||
| No | ||||||||||
| AED11043 | A | Which of the following best describes your experience with the Search Tools? | I did not encounter any difficulties/search worked well | Radio button, one-up vertical | Single | N | Skip Logic Group | Search Experience | ||
| Returned too many results | ||||||||||
| Returned results that were similar/redundant | ||||||||||
| I was not sure what words to use in my search | ||||||||||
| Search required too many refinements to get what I wanted | ||||||||||
| Search returned no results at all | ||||||||||
| Other, please specify: | B | |||||||||
| AED11044 | B | Please describe your experience with the search tool: | Text area, no char limit | Single | N | Skip Logic Group | Other Search Experience | |||
| AED11045 | While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply) | I could not navigate back to previous information | Checkbox, one-up vertical | Multi | N | OPS Group | Navigation Difficulties | |||
| I would often feel lost, not know where I was | ||||||||||
| Links did not take me where I expected | ||||||||||
| Links/labels were difficult to understand | ||||||||||
| There were too many links or navigational choices | ||||||||||
| I had technical difficulties (e.g. broken links, error messages) | ||||||||||
| Other, please specify: | A | |||||||||
| None of the above | ||||||||||
| AED11046 | A | Please describe the difficulty you had while on the FDA.gov site today: | Text area, no char limit | Single | N | OPS Group | Other Nav | |||
| AED11039 | Have you visited the FDA Basics area of the site today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | FDA Basics | ||
| No | ||||||||||
| Not Sure | ||||||||||
| EDO03241 | A | What were you hoping to find on the FDA Basics area of the site? | Text area, no char limit | Single | Y | Skip Logic Group | lookingforBasics | |||
| EDO03242 | A | How did you hear about FDA Basics? | Text area, no char limit | Single | Y | Skip Logic Group | HearaboutBasics | |||
| AED11040 | A | On a scale of 1 to 10, how useful was the information provided in the FDA Basics area of the site? | 1=Not at all useful | Drop down, select one | Single | Y | Skip Logic Group | FDA Basics Useful | ||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| 5 | ||||||||||
| 6 | ||||||||||
| 7 | ||||||||||
| 8 | ||||||||||
| 9 | ||||||||||
| 10= Very useful | ||||||||||
| Don't Know | ||||||||||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | |||||
| No | ||||||||||
| Not Sure | ||||||||||
| AED08559 | Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Delicious) | J | Checkbox One Up Vertical | Multi | Y | OPS Group | Use On FDA Site | ||
| Blog | J | |||||||||
| Video | J | |||||||||
| Email update | J | |||||||||
| Podcasts or Audio | J | |||||||||
| RSS feed | J | |||||||||
| None of the above | ||||||||||
| Other, please specify: | I | |||||||||
| AED08560 | I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | Other Use on FDA | |||
| EDO0711 | J | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | ||
| Videos | ||||||||||
| Email Updates | ||||||||||
| Podcasts or Audio | ||||||||||
| Mobile Alerts | ||||||||||
| Webinars | ||||||||||
| None of the above | ||||||||||
| Other, please specify: | K | |||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | ||||||||
| EDO01217 | Would you like to see content on the FDA site translated into another language? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Site Translated | ||
| No | ||||||||||
| Don't Know | ||||||||||
| EDO01218 | A | In which of the following languages would you like to view content on the FDA site? | Spanish | Checkbox One Up Vertical | Single | N | Skip Logic Group | Language | ||
| French | ||||||||||
| Chinese | ||||||||||
| German | ||||||||||
| Japanese | ||||||||||
| Korean | ||||||||||
| Other (please specify) | B | |||||||||
| EDO01219 | B | Other languages you would like to view content on the FDA site: | Text area, no char limit | Single | N | Skip Logic Group | Other Language | |||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
| 20-34 years old | ||||||||||
| 35-49 years old | ||||||||||
| 50-64 years old | ||||||||||
| 65 or older | ||||||||||
| Prefer not to answer | ||||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | ||||
| Black or African American | ||||||||||
| White | ||||||||||
| Asian | ||||||||||
| American Indian or Alaska Native | ||||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||||
| Prefer not to answer | ||||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
| Some college | ||||||||||
| College degree | ||||||||||
| Advanced degree | ||||||||||
| Prefer not to answer | ||||||||||
| AED08564 | What is your gender? | Male | Radio Button One Up Vertical | Single | Y | Gender | ||||
| Female | ||||||||||
| Prefer not to answer | ||||||||||
| AED08565 | What is your country of residence? | USA | A | Dropdown (Select-one) | Single | Y | Residence | |||
| Canada | ||||||||||
| Afghanistan | ||||||||||
| Albania | ||||||||||
| Algeria | ||||||||||
| American Samoa | ||||||||||
| Andorra | ||||||||||
| Angola | ||||||||||
| Anguilla | ||||||||||
| Antarctica | ||||||||||
| Antigua and Barbuda | ||||||||||
| Argentina | ||||||||||
| Armenia | ||||||||||
| Aruba | ||||||||||
| Australia | ||||||||||
| Austria | ||||||||||
| Azerbaijan | ||||||||||
| Bahamas | ||||||||||
| Bahrain | ||||||||||
| Bangladesh | ||||||||||
| Barbados | ||||||||||
| Belarus | ||||||||||
| Belgium | ||||||||||
| Belize | ||||||||||
| Benin | ||||||||||
| Bermuda | ||||||||||
| Bhutan | ||||||||||
| Bolivia | ||||||||||
| Bosnia/Herzegovina | ||||||||||
| Botswana | ||||||||||
| Bouvet Island | ||||||||||
| Brazil | ||||||||||
| British Indian Ocean | ||||||||||
| Brunei Darussalam | ||||||||||
| Bulgaria | ||||||||||
| Burkina Faso | ||||||||||
| Burundi | ||||||||||
| Cambodia | ||||||||||
| Cameroon | ||||||||||
| Cape Verde | ||||||||||
| Cayman Islands | ||||||||||
| Central African Rep. | ||||||||||
| Chad | ||||||||||
| Chile | ||||||||||
| China | ||||||||||
| Christmas Island | ||||||||||
| Cocos Islands | ||||||||||
| Colombia | ||||||||||
| Comoros | ||||||||||
| Congo | ||||||||||
| Congo, Democratic Rep. | ||||||||||
| Cook Islands | ||||||||||
| Costa Rica | ||||||||||
| Côte D'Ivoire | ||||||||||
| Croatia | ||||||||||
| Cuba | ||||||||||
| Cyprus | ||||||||||
| Czech Republic | ||||||||||
| Denmark | ||||||||||
| Djibouti | ||||||||||
| Dominica | ||||||||||
| Dominican Republic | ||||||||||
| East Timor | ||||||||||
| Ecuador | ||||||||||
| Egypt | ||||||||||
| El Salvador | ||||||||||
| Equatorial Guinea | ||||||||||
| Eritrea | ||||||||||
| Estonia | ||||||||||
| Ethiopia | ||||||||||
| Falkland Islands | ||||||||||
| Faroe Islands | ||||||||||
| Fiji | ||||||||||
| Finland | ||||||||||
| France | ||||||||||
| French Guiana | ||||||||||
| French Polynesia | ||||||||||
| French Southern Terr. | ||||||||||
| Gabon | ||||||||||
| Gambia | ||||||||||
| Georgia | ||||||||||
| Germany | ||||||||||
| Ghana | ||||||||||
| Gibraltar | ||||||||||
| Greece | ||||||||||
| Greenland | ||||||||||
| Grenada | ||||||||||
| Guadeloupe | ||||||||||
| Guam | ||||||||||
| Guatemala | ||||||||||
| Guinea | ||||||||||
| Guinea& Bissau | ||||||||||
| Guyana | ||||||||||
| Haiti | ||||||||||
| Heard/McDonald Isls. | ||||||||||
| Holy See/Vatican | ||||||||||
| Honduras | ||||||||||
| Hong Kong | ||||||||||
| Hungary | ||||||||||
| Iceland | ||||||||||
| India | ||||||||||
| Indonesia | ||||||||||
| Iran | ||||||||||
| Iraq | ||||||||||
| Ireland | ||||||||||
| Israel | ||||||||||
| Italy | ||||||||||
| Jamaica | ||||||||||
| Japan | ||||||||||
| Jordan | ||||||||||
| Kazakstan | ||||||||||
| Kenya | ||||||||||
| Kiribati | ||||||||||
| Korea, North | ||||||||||
| Korea, South | ||||||||||
| Kuwait | ||||||||||
| Kyrgyzstan | ||||||||||
| Laos | ||||||||||
| Latvia | ||||||||||
| Lebanon | ||||||||||
| Lesotho | ||||||||||
| Liberia | ||||||||||
| Libya | ||||||||||
| Liechtenstein | ||||||||||
| Lithuania | ||||||||||
| Luxembourg | ||||||||||
| Macao | ||||||||||
| Macedonia | ||||||||||
| Madagascar | ||||||||||
| Malawi | ||||||||||
| Malaysia | ||||||||||
| Maldives | ||||||||||
| Mali | ||||||||||
| Malta | ||||||||||
| Marshall Islands | ||||||||||
| Martinique | ||||||||||
| Mauritania | ||||||||||
| Mauritius | ||||||||||
| Mayotte | ||||||||||
| Mexico | ||||||||||
| Micronesia | ||||||||||
| Moldova | ||||||||||
| Monaco | ||||||||||
| Mongolia | ||||||||||
| Montserrat | ||||||||||
| Morocco | ||||||||||
| Mozambique | ||||||||||
| Myanmar | ||||||||||
| Namibia | ||||||||||
| Nauru | ||||||||||
| Nepal | ||||||||||
| Netherlands | ||||||||||
| Netherlands Antilles | ||||||||||
| New Caledonia | ||||||||||
| New Zealand | ||||||||||
| Nicaragua | ||||||||||
| Niger | ||||||||||
| Nigeria | ||||||||||
| Niue | ||||||||||
| Norfolk Island | ||||||||||
| Northern Mariana Isls | ||||||||||
| Norway | ||||||||||
| Oman | ||||||||||
| Pakistan | ||||||||||
| Palau | ||||||||||
| Palestinian Territory | ||||||||||
| Panama | ||||||||||
| Papua New Guinea | ||||||||||
| Paraguay | ||||||||||
| Peru | ||||||||||
| Philippines | ||||||||||
| Pitcairn | ||||||||||
| Poland | ||||||||||
| Portugal | ||||||||||
| Puerto Rico | ||||||||||
| Qatar | ||||||||||
| Réunion | ||||||||||
| Romania | ||||||||||
| Russian Federation | ||||||||||
| Rwanda | ||||||||||
| Saint Helena | ||||||||||
| Saint Kitts/Nevis | ||||||||||
| Saint Lucia | ||||||||||
| Saint Pierre/Miquelon | ||||||||||
| Saint Vincent/Grenadines | ||||||||||
| Samoa | ||||||||||
| San Marino | ||||||||||
| Sao Tome/Principe | ||||||||||
| Saudi Arabia | ||||||||||
| Senegal | ||||||||||
| Seychelles | ||||||||||
| Sierra Leone | ||||||||||
| Singapore | ||||||||||
| Slovakia | ||||||||||
| Slovenia | ||||||||||
| Solomon Islands | ||||||||||
| Somalia | ||||||||||
| South Africa | ||||||||||
| S. Georgia/S. Sand. Isls | ||||||||||
| Spain | ||||||||||
| Sri Lanka | ||||||||||
| Sudan | ||||||||||
| Suriname | ||||||||||
| Svalbard/Jan Mayen | ||||||||||
| Swaziland | ||||||||||
| Sweden | ||||||||||
| Switzerland | ||||||||||
| Syria | ||||||||||
| Taiwan | ||||||||||
| Tajikistan | ||||||||||
| Tanzania | ||||||||||
| Thailand | ||||||||||
| Togo | ||||||||||
| Tokelau | ||||||||||
| Tonga | ||||||||||
| Trinidad and Tobago | ||||||||||
| Tunisia | ||||||||||
| Turkey | ||||||||||
| Turkmenistan | ||||||||||
| Turks and Caicos Isls | ||||||||||
| Tuvalu | ||||||||||
| Uganda | ||||||||||
| Ukraine | ||||||||||
| United Arab Emirates | ||||||||||
| United Kingdom | ||||||||||
| US Minor Outlying Isls | ||||||||||
| Uruguay | ||||||||||
| Uzbekistan | ||||||||||
| Vanuatu | ||||||||||
| Venezuela | ||||||||||
| Viet Nam | ||||||||||
| Virgin Islands, British | ||||||||||
| Virgin Islands, U.S. | ||||||||||
| Wallis and Futuna | ||||||||||
| Western Sahara | ||||||||||
| Yemen | ||||||||||
| Yugoslavia | ||||||||||
| Zambia | ||||||||||
| Zimbabwe | ||||||||||
| AED11047 | A | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | |||
| Alaska | ||||||||||
| Arizona | ||||||||||
| Arkansas | ||||||||||
| California | ||||||||||
| Colorado | ||||||||||
| Connecticut | ||||||||||
| Delaware | ||||||||||
| Florida | ||||||||||
| Georgia | ||||||||||
| Hawaii | ||||||||||
| Idaho | ||||||||||
| Illinois | ||||||||||
| Indiana | ||||||||||
| Iowa | ||||||||||
| Kansas | ||||||||||
| Kentucky | ||||||||||
| Louisiana | ||||||||||
| Maine | ||||||||||
| Maryland | ||||||||||
| Massachusetts | ||||||||||
| Michigan | ||||||||||
| Minnesota | ||||||||||
| Mississippi | ||||||||||
| Missouri | ||||||||||
| Montana | ||||||||||
| Nebraska | ||||||||||
| Nevada | ||||||||||
| New Hampshire | ||||||||||
| New Jersey | ||||||||||
| New Mexico | ||||||||||
| New York | ||||||||||
| North Carolina | ||||||||||
| North Dakota | ||||||||||
| Ohio | ||||||||||
| Oklahoma | ||||||||||
| Oregon | ||||||||||
| Pennsylvania | ||||||||||
| Rhode Island | ||||||||||
| South Carolina | ||||||||||
| South Dakota | ||||||||||
| Tennessee | ||||||||||
| Texas | ||||||||||
| Utah | ||||||||||
| Vermont | ||||||||||
| Virginia | ||||||||||
| Washington | ||||||||||
| West Virginia | ||||||||||
| Wisconsin | ||||||||||
| Wyoming | ||||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | |||
| Assumed FDA had a website | ||||||||||
| Referral or link from another site | ||||||||||
| Media/news story | ||||||||||
| Word of mouth | ||||||||||
| Site bookmarked | ||||||||||
| Email subscription/RSS feed | ||||||||||
| Blog | ||||||||||
| Podcast | ||||||||||
| Received information from my doctor | ||||||||||
| Widget | ||||||||||
| Other, please specify: | A | |||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | |||
| EDO03243 | If you could make one improvement to the site what would that be? | Text area, no char limit | Open | N | One Improvement | |||||
| Model Instance Name: | |||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | ||||||||
| 7/31/2009 | blue + -->: REWORDING | ||||||||
| violet (bold): SKIP-LOGIC | |||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | |||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label |
| AKR5237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry/manufacturer | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | |||||||||
| Scientist, researcher | |||||||||
| Patient | |||||||||
| Caregiver, friend, family member of a person interested in health issues | |||||||||
| Physician | |||||||||
| Nurse, physician's assistant, nurse practitioner | |||||||||
| Pharmacist | |||||||||
| Other type of healthcare provider | |||||||||
| State or local public health professional | |||||||||
| Not-for-profit public health professional | |||||||||
| Consultant | |||||||||
| Attorney/Legal Counsel | |||||||||
| Educator, professor, teacher | |||||||||
| Student | |||||||||
| Journalist/Media | |||||||||
| Policymaker, legislator, staff | |||||||||
| FDA grantee | |||||||||
| FDA employee | |||||||||
| First responder | |||||||||
| Other, please specify: | A | ||||||||
| AKR5238 | A | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | ||||
| Daily | |||||||||
| Weekly | |||||||||
| Monthly | |||||||||
| A couple times a year | |||||||||
| About once a year | |||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | ||
| Drugs | |||||||||
| Medical Devices | |||||||||
| Vaccines | |||||||||
| Blood | |||||||||
| Biologics | |||||||||
| Animal/Veterinary | |||||||||
| Cosmetics | |||||||||
| Radiation-Emitting Products | |||||||||
| Tobacco Products | |||||||||
| Combination Products | |||||||||
| Advisory Committees | |||||||||
| Science & Research | |||||||||
| Regulatory Information | |||||||||
| Safety | |||||||||
| Emergency Preparedness | |||||||||
| International Programs | |||||||||
| News & Events | |||||||||
| Training and Continuing Education | |||||||||
| Inspections/Compliance | |||||||||
| Information for State & Local Officials | |||||||||
| Information for Consumers | |||||||||
| Information for Industry | |||||||||
| Information for Health Professionals | |||||||||
| Other, please specify: | H | ||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | ||
| AED11039 | Have you visited the <strong>FDA Basics</strong> area of the site today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | FDA Basics | |
| No | |||||||||
| Not Sure | |||||||||
| AED11040 | A | On a scale of 1 to 10, how useful was the information provided in the <strong>FDA Basics</strong> are of the site? | 1=Not at all useful | Drop down, select one | Single | Y | Skip Logic Group | FDA Basics Useful | |
| 2 | |||||||||
| 3 | |||||||||
| 4 | |||||||||
| 5 | |||||||||
| 6 | |||||||||
| 7 | |||||||||
| 8 | |||||||||
| 9 | |||||||||
| 10= Very useful | |||||||||
| Don't Know | |||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | |||
| Partially | G | ||||||||
| Still looking | |||||||||
| No | G | ||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | |||
| AED11042 | Did you use the Search Feature on the site to look for information? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Feature | |
| No | |||||||||
| AED11043 | A | Which of the following best describes your experience with the Search Tools? | I did not encounter any difficulties/search worked well | Radio button, one-up vertical | Single | N | Skip Logic Group | Search Experience | |
| Returned too many results | |||||||||
| Returned results that were similar/redundant | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search required too many refinements to get what I wanted | |||||||||
| Search returned no results at all | |||||||||
| Other, please specify: | B | ||||||||
| AED11044 | B | Please describe your experience with the search tool: | Text area, no char limit | Single | N | Skip Logic Group | Other Search Experience | ||
| AED11045 | While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply) | I could not navigate back to previous information | Checkbox, one-up vertical | Multi | N | OPS Group | Navigation Difficulties | ||
| I would often feel lost, not know where I was | |||||||||
| Links did not take me where I expected | |||||||||
| Links/labels were difficult to understand | |||||||||
| There were too many links or navigational choices | |||||||||
| I had technical difficulties (e.g. broken links, error messages) | |||||||||
| Other, please specify: | A | ||||||||
| None of the above | |||||||||
| AED11046 | A | Please describe the difficulty you had while on the FDA.gov site today: | Text area, no char limit | Single | N | OPS Group | Other Nav | ||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | ||||
| No | |||||||||
| Not Sure | |||||||||
| AED08559 | Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Del.icio.us) | J | Checkbox One Up Vertical | Multi | Y | OPS Group | Use On FDA Site | |
| Blog | J | ||||||||
| Video | J | ||||||||
| Email update | J | ||||||||
| Podcasts or Audio | J | ||||||||
| RSS feed | J | ||||||||
| None of the above | |||||||||
| Other, please specify: | I | ||||||||
| AED08560 | I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | Other Use on FDA | ||
| EDO0711 | J | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |
| Videos | |||||||||
| Email Updates | |||||||||
| Podcasts or Audio | |||||||||
| Mobile Alerts | |||||||||
| Webinars | |||||||||
| None of the above | |||||||||
| Other, please specify: | K | ||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | |||||||
| EDO01217 | Would you like to see content on the FDA site translated into another language? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Site Translated | |
| No | |||||||||
| Don't Know | |||||||||
| EDO01218 | A | In which of the following languages would you like to view content on the FDA site? | Spanish | Checkbox One Up Vertical | Single | N | Skip Logic Group | Language | |
| French | |||||||||
| Chinese | |||||||||
| German | |||||||||
| Japanese | |||||||||
| Korean | |||||||||
| Other (please specify) | B | ||||||||
| EDO01219 | B | Other languages you would like to view content on the FDA site: | Text area, no char limit | Single | N | Skip Logic Group | Other Language | ||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | |||
| 20-34 years old | |||||||||
| 35-49 years old | |||||||||
| 50-64 years old | |||||||||
| 65 or older | |||||||||
| Prefer not to answer | |||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | |||
| Black or African American | |||||||||
| White | |||||||||
| Asian | |||||||||
| American Indian or Alaska Native | |||||||||
| Native Hawaiian or Other Pacific Islander | |||||||||
| Prefer not to answer | |||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | |||
| Some college | |||||||||
| College degree | |||||||||
| Advanced degree | |||||||||
| Prefer not to answer | |||||||||
| AED08564 | What is your gender? | Male | Radio Button One Up Vertical | Single | Y | Gender | |||
| Female | |||||||||
| Prefer not to answer | |||||||||
| AED08565 | What is your country of residence? | USA | A | Dropdown (Select-one) | Single | Y | Residence | ||
| Canada | |||||||||
| Afghanistan | |||||||||
| Albania | |||||||||
| Algeria | |||||||||
| American Samoa | |||||||||
| Andorra | |||||||||
| Angola | |||||||||
| Anguilla | |||||||||
| Antarctica | |||||||||
| Antigua and Barbuda | |||||||||
| Argentina | |||||||||
| Armenia | |||||||||
| Aruba | |||||||||
| Australia | |||||||||
| Austria | |||||||||
| Azerbaijan | |||||||||
| Bahamas | |||||||||
| Bahrain | |||||||||
| Bangladesh | |||||||||
| Barbados | |||||||||
| Belarus | |||||||||
| Belgium | |||||||||
| Belize | |||||||||
| Benin | |||||||||
| Bermuda | |||||||||
| Bhutan | |||||||||
| Bolivia | |||||||||
| Bosnia/Herzegovina | |||||||||
| Botswana | |||||||||
| Bouvet Island | |||||||||
| Brazil | |||||||||
| British Indian Ocean | |||||||||
| Brunei Darussalam | |||||||||
| Bulgaria | |||||||||
| Burkina Faso | |||||||||
| Burundi | |||||||||
| Cambodia | |||||||||
| Cameroon | |||||||||
| Cape Verde | |||||||||
| Cayman Islands | |||||||||
| Central African Rep. | |||||||||
| Chad | |||||||||
| Chile | |||||||||
| China | |||||||||
| Christmas Island | |||||||||
| Cocos Islands | |||||||||
| Colombia | |||||||||
| Comoros | |||||||||
| Congo | |||||||||
| Congo, Democratic Rep. | |||||||||
| Cook Islands | |||||||||
| Costa Rica | |||||||||
| Côte D'Ivoire | |||||||||
| Croatia | |||||||||
| Cuba | |||||||||
| Cyprus | |||||||||
| Czech Republic | |||||||||
| Denmark | |||||||||
| Djibouti | |||||||||
| Dominica | |||||||||
| Dominican Republic | |||||||||
| East Timor | |||||||||
| Ecuador | |||||||||
| Egypt | |||||||||
| El Salvador | |||||||||
| Equatorial Guinea | |||||||||
| Eritrea | |||||||||
| Estonia | |||||||||
| Ethiopia | |||||||||
| Falkland Islands | |||||||||
| Faroe Islands | |||||||||
| Fiji | |||||||||
| Finland | |||||||||
| France | |||||||||
| French Guiana | |||||||||
| French Polynesia | |||||||||
| French Southern Terr. | |||||||||
| Gabon | |||||||||
| Gambia | |||||||||
| Georgia | |||||||||
| Germany | |||||||||
| Ghana | |||||||||
| Gibraltar | |||||||||
| Greece | |||||||||
| Greenland | |||||||||
| Grenada | |||||||||
| Guadeloupe | |||||||||
| Guam | |||||||||
| Guatemala | |||||||||
| Guinea | |||||||||
| Guinea& Bissau | |||||||||
| Guyana | |||||||||
| Haiti | |||||||||
| Heard/McDonald Isls. | |||||||||
| Holy See/Vatican | |||||||||
| Honduras | |||||||||
| Hong Kong | |||||||||
| Hungary | |||||||||
| Iceland | |||||||||
| India | |||||||||
| Indonesia | |||||||||
| Iran | |||||||||
| Iraq | |||||||||
| Ireland | |||||||||
| Israel | |||||||||
| Italy | |||||||||
| Jamaica | |||||||||
| Japan | |||||||||
| Jordan | |||||||||
| Kazakstan | |||||||||
| Kenya | |||||||||
| Kiribati | |||||||||
| Korea, North | |||||||||
| Korea, South | |||||||||
| Kuwait | |||||||||
| Kyrgyzstan | |||||||||
| Laos | |||||||||
| Latvia | |||||||||
| Lebanon | |||||||||
| Lesotho | |||||||||
| Liberia | |||||||||
| Libya | |||||||||
| Liechtenstein | |||||||||
| Lithuania | |||||||||
| Luxembourg | |||||||||
| Macao | |||||||||
| Macedonia | |||||||||
| Madagascar | |||||||||
| Malawi | |||||||||
| Malaysia | |||||||||
| Maldives | |||||||||
| Mali | |||||||||
| Malta | |||||||||
| Marshall Islands | |||||||||
| Martinique | |||||||||
| Mauritania | |||||||||
| Mauritius | |||||||||
| Mayotte | |||||||||
| Mexico | |||||||||
| Micronesia | |||||||||
| Moldova | |||||||||
| Monaco | |||||||||
| Mongolia | |||||||||
| Montserrat | |||||||||
| Morocco | |||||||||
| Mozambique | |||||||||
| Myanmar | |||||||||
| Namibia | |||||||||
| Nauru | |||||||||
| Nepal | |||||||||
| Netherlands | |||||||||
| Netherlands Antilles | |||||||||
| New Caledonia | |||||||||
| New Zealand | |||||||||
| Nicaragua | |||||||||
| Niger | |||||||||
| Nigeria | |||||||||
| Niue | |||||||||
| Norfolk Island | |||||||||
| Northern Mariana Isls | |||||||||
| Norway | |||||||||
| Oman | |||||||||
| Pakistan | |||||||||
| Palau | |||||||||
| Palestinian Territory | |||||||||
| Panama | |||||||||
| Papua New Guinea | |||||||||
| Paraguay | |||||||||
| Peru | |||||||||
| Philippines | |||||||||
| Pitcairn | |||||||||
| Poland | |||||||||
| Portugal | |||||||||
| Puerto Rico | |||||||||
| Qatar | |||||||||
| Réunion | |||||||||
| Romania | |||||||||
| Russian Federation | |||||||||
| Rwanda | |||||||||
| Saint Helena | |||||||||
| Saint Kitts/Nevis | |||||||||
| Saint Lucia | |||||||||
| Saint Pierre/Miquelon | |||||||||
| Saint Vincent/Grenadines | |||||||||
| Samoa | |||||||||
| San Marino | |||||||||
| Sao Tome/Principe | |||||||||
| Saudi Arabia | |||||||||
| Senegal | |||||||||
| Seychelles | |||||||||
| Sierra Leone | |||||||||
| Singapore | |||||||||
| Slovakia | |||||||||
| Slovenia | |||||||||
| Solomon Islands | |||||||||
| Somalia | |||||||||
| South Africa | |||||||||
| S. Georgia/S. Sand. Isls | |||||||||
| Spain | |||||||||
| Sri Lanka | |||||||||
| Sudan | |||||||||
| Suriname | |||||||||
| Svalbard/Jan Mayen | |||||||||
| Swaziland | |||||||||
| Sweden | |||||||||
| Switzerland | |||||||||
| Syria | |||||||||
| Taiwan | |||||||||
| Tajikistan | |||||||||
| Tanzania | |||||||||
| Thailand | |||||||||
| Togo | |||||||||
| Tokelau | |||||||||
| Tonga | |||||||||
| Trinidad and Tobago | |||||||||
| Tunisia | |||||||||
| Turkey | |||||||||
| Turkmenistan | |||||||||
| Turks and Caicos Isls | |||||||||
| Tuvalu | |||||||||
| Uganda | |||||||||
| Ukraine | |||||||||
| United Arab Emirates | |||||||||
| United Kingdom | |||||||||
| US Minor Outlying Isls | |||||||||
| Uruguay | |||||||||
| Uzbekistan | |||||||||
| Vanuatu | |||||||||
| Venezuela | |||||||||
| Viet Nam | |||||||||
| Virgin Islands, British | |||||||||
| Virgin Islands, U.S. | |||||||||
| Wallis and Futuna | |||||||||
| Western Sahara | |||||||||
| Yemen | |||||||||
| Yugoslavia | |||||||||
| Zambia | |||||||||
| Zimbabwe | |||||||||
| AED11047 | A | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||
| Alaska | |||||||||
| Arizona | |||||||||
| Arkansas | |||||||||
| California | |||||||||
| Colorado | |||||||||
| Connecticut | |||||||||
| Delaware | |||||||||
| Florida | |||||||||
| Georgia | |||||||||
| Hawaii | |||||||||
| Idaho | |||||||||
| Illinois | |||||||||
| Indiana | |||||||||
| Iowa | |||||||||
| Kansas | |||||||||
| Kentucky | |||||||||
| Louisiana | |||||||||
| Maine | |||||||||
| Maryland | |||||||||
| Massachusetts | |||||||||
| Michigan | |||||||||
| Minnesota | |||||||||
| Mississippi | |||||||||
| Missouri | |||||||||
| Montana | |||||||||
| Nebraska | |||||||||
| Nevada | |||||||||
| New Hampshire | |||||||||
| New Jersey | |||||||||
| New Mexico | |||||||||
| New York | |||||||||
| North Carolina | |||||||||
| North Dakota | |||||||||
| Ohio | |||||||||
| Oklahoma | |||||||||
| Oregon | |||||||||
| Pennsylvania | |||||||||
| Rhode Island | |||||||||
| South Carolina | |||||||||
| South Dakota | |||||||||
| Tennessee | |||||||||
| Texas | |||||||||
| Utah | |||||||||
| Vermont | |||||||||
| Virginia | |||||||||
| Washington | |||||||||
| West Virginia | |||||||||
| Wisconsin | |||||||||
| Wyoming | |||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | ||
| Assumed FDA had a website | |||||||||
| Referral or link from another site | |||||||||
| Media/news story | |||||||||
| Word of mouth | |||||||||
| Site bookmarked | |||||||||
| Email subscription/RSS feed | |||||||||
| Blog | |||||||||
| Podcast | |||||||||
| Received information from my doctor | |||||||||
| Widget | |||||||||
| Other, please specify: | A | ||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | ||
| Model Instance Name: | |||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | ||||||||
| 7/31/2009 | blue + -->: REWORDING | ||||||||
| violet (bold): SKIP-LOGIC | |||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | |||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label |
| AKR5237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry/manufacturer | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | |||||||||
| Scientist, researcher | |||||||||
| Patient | |||||||||
| Caregiver, friend, family member of a person interested in health issues | |||||||||
| Physician | |||||||||
| Nurse, physician's assistant, nurse practitioner | |||||||||
| Pharmacist | |||||||||
| Other type of healthcare provider | |||||||||
| State or local public health professional | |||||||||
| Not-for-profit public health professional | |||||||||
| Consultant | |||||||||
| Attorney/Legal Counsel | |||||||||
| Educator, professor, teacher | |||||||||
| Student | |||||||||
| Journalist/Media | |||||||||
| Policymaker, legislator, staff | |||||||||
| FDA grantee | |||||||||
| FDA employee | |||||||||
| First responder | |||||||||
| Other, please specify: | A | ||||||||
| AKR5238 | A | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | ||||
| Daily | |||||||||
| Weekly | |||||||||
| Monthly | |||||||||
| A couple times a year | |||||||||
| About once a year | |||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | ||
| Drugs | |||||||||
| Medical Devices | |||||||||
| Vaccines | |||||||||
| Blood | |||||||||
| Biologics | |||||||||
| Animal/Veterinary | |||||||||
| Cosmetics | |||||||||
| Radiation-Emitting Products | |||||||||
| Tobacco Products | |||||||||
| Combination Products | |||||||||
| Advisory Committees | |||||||||
| Science & Research | |||||||||
| Regulatory Information | |||||||||
| Safety | |||||||||
| Emergency Preparedness | |||||||||
| International Programs | |||||||||
| News & Events | |||||||||
| Training and Continuing Education | |||||||||
| Inspections/Compliance | |||||||||
| Information for State & Local Officials | |||||||||
| Information for Consumers | |||||||||
| Information for Industry | |||||||||
| Information for Health Professionals | |||||||||
| Other, please specify: | H | ||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | ||
| AED11039 | Have you visited the <strong>FDA Basics</strong> area of the site today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | FDA Basics | |
| No | |||||||||
| Not Sure | |||||||||
| AED11040 | A | On a scale of 1 to 10, how useful was the information provided in the <strong>FDA Basics</strong> are of the site? | 1=Not at all useful | Drop down, select one | Single | Y | Skip Logic Group | FDA Basics Useful | |
| 2 | |||||||||
| 3 | |||||||||
| 4 | |||||||||
| 5 | |||||||||
| 6 | |||||||||
| 7 | |||||||||
| 8 | |||||||||
| 9 | |||||||||
| 10= Very useful | |||||||||
| Don't Know | |||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | |||
| Partially | G | ||||||||
| Still looking | |||||||||
| No | G | ||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | |||
| AED11042 | Did you use the Search Feature on the site to look for information? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Feature | |
| No | |||||||||
| AED11043 | A | Which of the following best describes your experience with the Search Tools? | I did not encounter any difficulties/search worked well | Radio button, one-up vertical | Single | N | Skip Logic Group | Search Experience | |
| Returned too many results | |||||||||
| Returned results that were similar/redundant | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search required too many refinements to get what I wanted | |||||||||
| Search returned no results at all | |||||||||
| Other, please specify: | B | ||||||||
| AED11044 | B | Please describe your experience with the search tool: | Text area, no char limit | Single | N | Skip Logic Group | Other Search Experience | ||
| AED11045 | While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply) | I could not navigate back to previous information | Checkbox, one-up vertical | Multi | N | OPS Group | Navigation Difficulties | ||
| I would often feel lost, not know where I was | |||||||||
| Links did not take me where I expected | |||||||||
| Links/labels were difficult to understand | |||||||||
| There were too many links or navigational choices | |||||||||
| I had technical difficulties (e.g. broken links, error messages) | |||||||||
| Other, please specify: | A | ||||||||
| None of the above | |||||||||
| AED11046 | A | Please describe the difficulty you had while on the FDA.gov site today: | Text area, no char limit | Single | N | OPS Group | Other Nav | ||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | ||||
| No | |||||||||
| Not Sure | |||||||||
| AED08559 | Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Del.icio.us) | J | Checkbox One Up Vertical | Multi | Y | OPS Group | Use On FDA Site | |
| Blog | J | ||||||||
| Video | J | ||||||||
| Email update | J | ||||||||
| Podcasts or Audio | J | ||||||||
| RSS feed | J | ||||||||
| None of the above | |||||||||
| Other, please specify: | I | ||||||||
| AED08560 | I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | Other Use on FDA | ||
| EDO0711 | J | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |
| Videos | |||||||||
| Email Updates | |||||||||
| Podcasts or Audio | |||||||||
| Mobile Alerts | |||||||||
| Webinars | |||||||||
| None of the above | |||||||||
| Other, please specify: | K | ||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | |||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | |||
| 20-34 years old | |||||||||
| 35-49 years old | |||||||||
| 50-64 years old | |||||||||
| 65 or older | |||||||||
| Prefer not to answer | |||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | |||
| Black or African American | |||||||||
| White | |||||||||
| Asian | |||||||||
| American Indian or Alaska Native | |||||||||
| Native Hawaiian or Other Pacific Islander | |||||||||
| Prefer not to answer | |||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | |||
| Some college | |||||||||
| College degree | |||||||||
| Advanced degree | |||||||||
| Prefer not to answer | |||||||||
| AED08564 | What is your gender? | Male | Radio Button One Up Vertical | Single | Y | Gender | |||
| Female | |||||||||
| Prefer not to answer | |||||||||
| AED08565 | What is your country of residence? | USA | A | Dropdown (Select-one) | Single | Y | Residence | ||
| Canada | |||||||||
| Afghanistan | |||||||||
| Albania | |||||||||
| Algeria | |||||||||
| American Samoa | |||||||||
| Andorra | |||||||||
| Angola | |||||||||
| Anguilla | |||||||||
| Antarctica | |||||||||
| Antigua and Barbuda | |||||||||
| Argentina | |||||||||
| Armenia | |||||||||
| Aruba | |||||||||
| Australia | |||||||||
| Austria | |||||||||
| Azerbaijan | |||||||||
| Bahamas | |||||||||
| Bahrain | |||||||||
| Bangladesh | |||||||||
| Barbados | |||||||||
| Belarus | |||||||||
| Belgium | |||||||||
| Belize | |||||||||
| Benin | |||||||||
| Bermuda | |||||||||
| Bhutan | |||||||||
| Bolivia | |||||||||
| Bosnia/Herzegovina | |||||||||
| Botswana | |||||||||
| Bouvet Island | |||||||||
| Brazil | |||||||||
| British Indian Ocean | |||||||||
| Brunei Darussalam | |||||||||
| Bulgaria | |||||||||
| Burkina Faso | |||||||||
| Burundi | |||||||||
| Cambodia | |||||||||
| Cameroon | |||||||||
| Cape Verde | |||||||||
| Cayman Islands | |||||||||
| Central African Rep. | |||||||||
| Chad | |||||||||
| Chile | |||||||||
| China | |||||||||
| Christmas Island | |||||||||
| Cocos Islands | |||||||||
| Colombia | |||||||||
| Comoros | |||||||||
| Congo | |||||||||
| Congo, Democratic Rep. | |||||||||
| Cook Islands | |||||||||
| Costa Rica | |||||||||
| Côte D'Ivoire | |||||||||
| Croatia | |||||||||
| Cuba | |||||||||
| Cyprus | |||||||||
| Czech Republic | |||||||||
| Denmark | |||||||||
| Djibouti | |||||||||
| Dominica | |||||||||
| Dominican Republic | |||||||||
| East Timor | |||||||||
| Ecuador | |||||||||
| Egypt | |||||||||
| El Salvador | |||||||||
| Equatorial Guinea | |||||||||
| Eritrea | |||||||||
| Estonia | |||||||||
| Ethiopia | |||||||||
| Falkland Islands | |||||||||
| Faroe Islands | |||||||||
| Fiji | |||||||||
| Finland | |||||||||
| France | |||||||||
| French Guiana | |||||||||
| French Polynesia | |||||||||
| French Southern Terr. | |||||||||
| Gabon | |||||||||
| Gambia | |||||||||
| Georgia | |||||||||
| Germany | |||||||||
| Ghana | |||||||||
| Gibraltar | |||||||||
| Greece | |||||||||
| Greenland | |||||||||
| Grenada | |||||||||
| Guadeloupe | |||||||||
| Guam | |||||||||
| Guatemala | |||||||||
| Guinea | |||||||||
| Guinea& Bissau | |||||||||
| Guyana | |||||||||
| Haiti | |||||||||
| Heard/McDonald Isls. | |||||||||
| Holy See/Vatican | |||||||||
| Honduras | |||||||||
| Hong Kong | |||||||||
| Hungary | |||||||||
| Iceland | |||||||||
| India | |||||||||
| Indonesia | |||||||||
| Iran | |||||||||
| Iraq | |||||||||
| Ireland | |||||||||
| Israel | |||||||||
| Italy | |||||||||
| Jamaica | |||||||||
| Japan | |||||||||
| Jordan | |||||||||
| Kazakstan | |||||||||
| Kenya | |||||||||
| Kiribati | |||||||||
| Korea, North | |||||||||
| Korea, South | |||||||||
| Kuwait | |||||||||
| Kyrgyzstan | |||||||||
| Laos | |||||||||
| Latvia | |||||||||
| Lebanon | |||||||||
| Lesotho | |||||||||
| Liberia | |||||||||
| Libya | |||||||||
| Liechtenstein | |||||||||
| Lithuania | |||||||||
| Luxembourg | |||||||||
| Macao | |||||||||
| Macedonia | |||||||||
| Madagascar | |||||||||
| Malawi | |||||||||
| Malaysia | |||||||||
| Maldives | |||||||||
| Mali | |||||||||
| Malta | |||||||||
| Marshall Islands | |||||||||
| Martinique | |||||||||
| Mauritania | |||||||||
| Mauritius | |||||||||
| Mayotte | |||||||||
| Mexico | |||||||||
| Micronesia | |||||||||
| Moldova | |||||||||
| Monaco | |||||||||
| Mongolia | |||||||||
| Montserrat | |||||||||
| Morocco | |||||||||
| Mozambique | |||||||||
| Myanmar | |||||||||
| Namibia | |||||||||
| Nauru | |||||||||
| Nepal | |||||||||
| Netherlands | |||||||||
| Netherlands Antilles | |||||||||
| New Caledonia | |||||||||
| New Zealand | |||||||||
| Nicaragua | |||||||||
| Niger | |||||||||
| Nigeria | |||||||||
| Niue | |||||||||
| Norfolk Island | |||||||||
| Northern Mariana Isls | |||||||||
| Norway | |||||||||
| Oman | |||||||||
| Pakistan | |||||||||
| Palau | |||||||||
| Palestinian Territory | |||||||||
| Panama | |||||||||
| Papua New Guinea | |||||||||
| Paraguay | |||||||||
| Peru | |||||||||
| Philippines | |||||||||
| Pitcairn | |||||||||
| Poland | |||||||||
| Portugal | |||||||||
| Puerto Rico | |||||||||
| Qatar | |||||||||
| Réunion | |||||||||
| Romania | |||||||||
| Russian Federation | |||||||||
| Rwanda | |||||||||
| Saint Helena | |||||||||
| Saint Kitts/Nevis | |||||||||
| Saint Lucia | |||||||||
| Saint Pierre/Miquelon | |||||||||
| Saint Vincent/Grenadines | |||||||||
| Samoa | |||||||||
| San Marino | |||||||||
| Sao Tome/Principe | |||||||||
| Saudi Arabia | |||||||||
| Senegal | |||||||||
| Seychelles | |||||||||
| Sierra Leone | |||||||||
| Singapore | |||||||||
| Slovakia | |||||||||
| Slovenia | |||||||||
| Solomon Islands | |||||||||
| Somalia | |||||||||
| South Africa | |||||||||
| S. Georgia/S. Sand. Isls | |||||||||
| Spain | |||||||||
| Sri Lanka | |||||||||
| Sudan | |||||||||
| Suriname | |||||||||
| Svalbard/Jan Mayen | |||||||||
| Swaziland | |||||||||
| Sweden | |||||||||
| Switzerland | |||||||||
| Syria | |||||||||
| Taiwan | |||||||||
| Tajikistan | |||||||||
| Tanzania | |||||||||
| Thailand | |||||||||
| Togo | |||||||||
| Tokelau | |||||||||
| Tonga | |||||||||
| Trinidad and Tobago | |||||||||
| Tunisia | |||||||||
| Turkey | |||||||||
| Turkmenistan | |||||||||
| Turks and Caicos Isls | |||||||||
| Tuvalu | |||||||||
| Uganda | |||||||||
| Ukraine | |||||||||
| United Arab Emirates | |||||||||
| United Kingdom | |||||||||
| US Minor Outlying Isls | |||||||||
| Uruguay | |||||||||
| Uzbekistan | |||||||||
| Vanuatu | |||||||||
| Venezuela | |||||||||
| Viet Nam | |||||||||
| Virgin Islands, British | |||||||||
| Virgin Islands, U.S. | |||||||||
| Wallis and Futuna | |||||||||
| Western Sahara | |||||||||
| Yemen | |||||||||
| Yugoslavia | |||||||||
| Zambia | |||||||||
| Zimbabwe | |||||||||
| AED11047 | A | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||
| Alaska | |||||||||
| Arizona | |||||||||
| Arkansas | |||||||||
| California | |||||||||
| Colorado | |||||||||
| Connecticut | |||||||||
| Delaware | |||||||||
| Florida | |||||||||
| Georgia | |||||||||
| Hawaii | |||||||||
| Idaho | |||||||||
| Illinois | |||||||||
| Indiana | |||||||||
| Iowa | |||||||||
| Kansas | |||||||||
| Kentucky | |||||||||
| Louisiana | |||||||||
| Maine | |||||||||
| Maryland | |||||||||
| Massachusetts | |||||||||
| Michigan | |||||||||
| Minnesota | |||||||||
| Mississippi | |||||||||
| Missouri | |||||||||
| Montana | |||||||||
| Nebraska | |||||||||
| Nevada | |||||||||
| New Hampshire | |||||||||
| New Jersey | |||||||||
| New Mexico | |||||||||
| New York | |||||||||
| North Carolina | |||||||||
| North Dakota | |||||||||
| Ohio | |||||||||
| Oklahoma | |||||||||
| Oregon | |||||||||
| Pennsylvania | |||||||||
| Rhode Island | |||||||||
| South Carolina | |||||||||
| South Dakota | |||||||||
| Tennessee | |||||||||
| Texas | |||||||||
| Utah | |||||||||
| Vermont | |||||||||
| Virginia | |||||||||
| Washington | |||||||||
| West Virginia | |||||||||
| Wisconsin | |||||||||
| Wyoming | |||||||||
| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | ||
| Assumed FDA had a website | |||||||||
| Referral or link from another site | |||||||||
| Media/news story | |||||||||
| Word of mouth | |||||||||
| Site bookmarked | |||||||||
| Email subscription/RSS feed | |||||||||
| Blog | |||||||||
| Podcast | |||||||||
| Received information from my doctor | |||||||||
| Widget | |||||||||
| Other, please specify: | A | ||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | ||
| Model Instance Name: | |||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | ||||||||
| 7/31/2009 | blue + -->: REWORDING | ||||||||
| violet (bold): SKIP-LOGIC | |||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | |||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label |
| AKR5237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry/manufacturer | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | |||||||||
| Scientist, researcher | |||||||||
| Patient | |||||||||
| Caregiver, friend, family member of a person interested in health issues | |||||||||
| Physician | |||||||||
| Nurse, physician's assistant, nurse practitioner | |||||||||
| Other type of healthcare provider | |||||||||
| State or local public health professional | |||||||||
| Not-for-profit public health professional | |||||||||
| Consultant | |||||||||
| Attorney/Legal Counsel | |||||||||
| Educator, professor, teacher | |||||||||
| Student | |||||||||
| Journalist/Media | |||||||||
| Policymaker, legislator, staff | |||||||||
| FDA grantee | |||||||||
| FDA employee | |||||||||
| First responder | |||||||||
| Other, please specify: | A | ||||||||
| AKR5238 | A | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | ||||
| Daily | |||||||||
| Weekly | |||||||||
| Monthly | |||||||||
| A couple times a year | |||||||||
| About once a year | |||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | ||
| Drugs | |||||||||
| Medical Devices | |||||||||
| Vaccines | |||||||||
| Blood | |||||||||
| Biologics | |||||||||
| Animal/Veterinary | |||||||||
| Cosmetics | |||||||||
| Radiation-Emitting Products | |||||||||
| Tobacco Products | |||||||||
| Combination Products | |||||||||
| Advisory Committees | |||||||||
| Science & Research | |||||||||
| Regulatory Information | |||||||||
| Safety | |||||||||
| Emergency Preparedness | |||||||||
| International Programs | |||||||||
| News & Events | |||||||||
| Training and Continuing Education | |||||||||
| Inspections/Compliance | |||||||||
| Information for State & Local Officials | |||||||||
| Information for Consumers | |||||||||
| Information for Industry | |||||||||
| Information for Health Professionals | |||||||||
| Other, please specify: | H | ||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | ||
| AED11039 | Have you visited the <strong>FDA Basics</strong> area of the site today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | FDA Basics | |
| No | |||||||||
| Not Sure | |||||||||
| AED11040 | A | On a scale of 1 to 10, how useful was the information provided in the <strong>FDA Basics</strong> are of the site? | 1=Not at all useful | Drop down, select one | Single | Y | Skip Logic Group | FDA Basics Useful | |
| 2 | |||||||||
| 3 | |||||||||
| 4 | |||||||||
| 5 | |||||||||
| 6 | |||||||||
| 7 | |||||||||
| 8 | |||||||||
| 9 | |||||||||
| 10= Very useful | |||||||||
| Don't Know | |||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | |||
| Partially | G | ||||||||
| Still looking | |||||||||
| No | G | ||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | |||
| AED11042 | Did you use the Search Feature on the site to look for information? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Feature | |
| No | |||||||||
| AED11043 | A | Which of the following best describes your experience with the Search Tools? | I did not encounter any difficulties/search worked well | Radio button, one-up vertical | Single | N | Skip Logic Group | Search Experience | |
| Returned too many results | |||||||||
| Returned results that were similar/redundant | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search required too many refinements to get what I wanted | |||||||||
| Search returned no results at all | |||||||||
| Other, please specify: | B | ||||||||
| AED11044 | B | Please describe your experience with the search tool: | Text area, no char limit | Single | N | Skip Logic Group | Other Search Experience | ||
| AED11045 | While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply) | I could not navigate back to previous information | Checkbox, one-up vertical | Multi | N | OPS Group | Navigation Difficulties | ||
| I would often feel lost, not know where I was | |||||||||
| Links did not take me where I expected | |||||||||
| Links/labels were difficult to understand | |||||||||
| There were too many links or navigational choices | |||||||||
| I had technical difficulties (e.g. broken links, error messages) | |||||||||
| Other, please specify: | A | ||||||||
| None of the above | |||||||||
| AED11046 | A | Please describe the difficulty you had while on the FDA.gov site today: | Text area, no char limit | Single | N | OPS Group | Other Nav | ||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | ||||
| No | |||||||||
| Not Sure | |||||||||
| AED08559 | Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Del.icio.us) | J | Checkbox One Up Vertical | Multi | Y | OPS Group | Use On FDA Site | |
| Blog | J | ||||||||
| Video | J | ||||||||
| Email update | J | ||||||||
| Podcasts or Audio | J | ||||||||
| RSS feed | J | ||||||||
| None of the above | |||||||||
| Other, please specify: | I | ||||||||
| AED08560 | I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | Other Use on FDA | ||
| EDO0711 | J | Which of the following would you like to see more of on the FDA website: | Blogs | Checkbox, one-up vertical | Multi | Y | OPS Group | Additional Activities | |
| Videos | |||||||||
| Email Updates | |||||||||
| Podcasts or Audio | |||||||||
| Mobile Alerts | |||||||||
| Webinars | |||||||||
| None of the above | |||||||||
| Other, please specify: | K | ||||||||
| EDO0712 | K | Other interactive mediums you would like on the FDA site: | |||||||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | |||
| 20-34 years old | |||||||||
| 35-49 years old | |||||||||
| 50-64 years old | |||||||||
| 65 or older | |||||||||
| Prefer not to answer | |||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | |||
| Black or African American | |||||||||
| White | |||||||||
| Asian | |||||||||
| American Indian or Alaska Native | |||||||||
| Native Hawaiian or Other Pacific Islander | |||||||||
| Prefer not to answer | |||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | |||
| Some college | |||||||||
| College degree | |||||||||
| Advanced degree | |||||||||
| Prefer not to answer | |||||||||
| AED08564 | What is your gender? | Male | Radio Button One Up Vertical | Single | Y | Gender | |||
| Female | |||||||||
| Prefer not to answer | |||||||||
| AED08565 | What is your country of residence? | USA | A | Dropdown (Select-one) | Single | Y | Residence | ||
| Canada | |||||||||
| Afghanistan | |||||||||
| Albania | |||||||||
| Algeria | |||||||||
| American Samoa | |||||||||
| Andorra | |||||||||
| Angola | |||||||||
| Anguilla | |||||||||
| Antarctica | |||||||||
| Antigua and Barbuda | |||||||||
| Argentina | |||||||||
| Armenia | |||||||||
| Aruba | |||||||||
| Australia | |||||||||
| Austria | |||||||||
| Azerbaijan | |||||||||
| Bahamas | |||||||||
| Bahrain | |||||||||
| Bangladesh | |||||||||
| Barbados | |||||||||
| Belarus | |||||||||
| Belgium | |||||||||
| Belize | |||||||||
| Benin | |||||||||
| Bermuda | |||||||||
| Bhutan | |||||||||
| Bolivia | |||||||||
| Bosnia/Herzegovina | |||||||||
| Botswana | |||||||||
| Bouvet Island | |||||||||
| Brazil | |||||||||
| British Indian Ocean | |||||||||
| Brunei Darussalam | |||||||||
| Bulgaria | |||||||||
| Burkina Faso | |||||||||
| Burundi | |||||||||
| Cambodia | |||||||||
| Cameroon | |||||||||
| Cape Verde | |||||||||
| Cayman Islands | |||||||||
| Central African Rep. | |||||||||
| Chad | |||||||||
| Chile | |||||||||
| China | |||||||||
| Christmas Island | |||||||||
| Cocos Islands | |||||||||
| Colombia | |||||||||
| Comoros | |||||||||
| Congo | |||||||||
| Congo, Democratic Rep. | |||||||||
| Cook Islands | |||||||||
| Costa Rica | |||||||||
| Côte D'Ivoire | |||||||||
| Croatia | |||||||||
| Cuba | |||||||||
| Cyprus | |||||||||
| Czech Republic | |||||||||
| Denmark | |||||||||
| Djibouti | |||||||||
| Dominica | |||||||||
| Dominican Republic | |||||||||
| East Timor | |||||||||
| Ecuador | |||||||||
| Egypt | |||||||||
| El Salvador | |||||||||
| Equatorial Guinea | |||||||||
| Eritrea | |||||||||
| Estonia | |||||||||
| Ethiopia | |||||||||
| Falkland Islands | |||||||||
| Faroe Islands | |||||||||
| Fiji | |||||||||
| Finland | |||||||||
| France | |||||||||
| French Guiana | |||||||||
| French Polynesia | |||||||||
| French Southern Terr. | |||||||||
| Gabon | |||||||||
| Gambia | |||||||||
| Georgia | |||||||||
| Germany | |||||||||
| Ghana | |||||||||
| Gibraltar | |||||||||
| Greece | |||||||||
| Greenland | |||||||||
| Grenada | |||||||||
| Guadeloupe | |||||||||
| Guam | |||||||||
| Guatemala | |||||||||
| Guinea | |||||||||
| Guinea& Bissau | |||||||||
| Guyana | |||||||||
| Haiti | |||||||||
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| Hong Kong | |||||||||
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| Iran | |||||||||
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| Ireland | |||||||||
| Israel | |||||||||
| Italy | |||||||||
| Jamaica | |||||||||
| Japan | |||||||||
| Jordan | |||||||||
| Kazakstan | |||||||||
| Kenya | |||||||||
| Kiribati | |||||||||
| Korea, North | |||||||||
| Korea, South | |||||||||
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| Laos | |||||||||
| Latvia | |||||||||
| Lebanon | |||||||||
| Lesotho | |||||||||
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| Liechtenstein | |||||||||
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| Malawi | |||||||||
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| Maldives | |||||||||
| Mali | |||||||||
| Malta | |||||||||
| Marshall Islands | |||||||||
| Martinique | |||||||||
| Mauritania | |||||||||
| Mauritius | |||||||||
| Mayotte | |||||||||
| Mexico | |||||||||
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| Mongolia | |||||||||
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| Morocco | |||||||||
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| Myanmar | |||||||||
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| Nauru | |||||||||
| Nepal | |||||||||
| Netherlands | |||||||||
| Netherlands Antilles | |||||||||
| New Caledonia | |||||||||
| New Zealand | |||||||||
| Nicaragua | |||||||||
| Niger | |||||||||
| Nigeria | |||||||||
| Niue | |||||||||
| Norfolk Island | |||||||||
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| Oman | |||||||||
| Pakistan | |||||||||
| Palau | |||||||||
| Palestinian Territory | |||||||||
| Panama | |||||||||
| Papua New Guinea | |||||||||
| Paraguay | |||||||||
| Peru | |||||||||
| Philippines | |||||||||
| Pitcairn | |||||||||
| Poland | |||||||||
| Portugal | |||||||||
| Puerto Rico | |||||||||
| Qatar | |||||||||
| Réunion | |||||||||
| Romania | |||||||||
| Russian Federation | |||||||||
| Rwanda | |||||||||
| Saint Helena | |||||||||
| Saint Kitts/Nevis | |||||||||
| Saint Lucia | |||||||||
| Saint Pierre/Miquelon | |||||||||
| Saint Vincent/Grenadines | |||||||||
| Samoa | |||||||||
| San Marino | |||||||||
| Sao Tome/Principe | |||||||||
| Saudi Arabia | |||||||||
| Senegal | |||||||||
| Seychelles | |||||||||
| Sierra Leone | |||||||||
| Singapore | |||||||||
| Slovakia | |||||||||
| Slovenia | |||||||||
| Solomon Islands | |||||||||
| Somalia | |||||||||
| South Africa | |||||||||
| S. Georgia/S. Sand. Isls | |||||||||
| Spain | |||||||||
| Sri Lanka | |||||||||
| Sudan | |||||||||
| Suriname | |||||||||
| Svalbard/Jan Mayen | |||||||||
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| Sweden | |||||||||
| Switzerland | |||||||||
| Syria | |||||||||
| Taiwan | |||||||||
| Tajikistan | |||||||||
| Tanzania | |||||||||
| Thailand | |||||||||
| Togo | |||||||||
| Tokelau | |||||||||
| Tonga | |||||||||
| Trinidad and Tobago | |||||||||
| Tunisia | |||||||||
| Turkey | |||||||||
| Turkmenistan | |||||||||
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| Tuvalu | |||||||||
| Uganda | |||||||||
| Ukraine | |||||||||
| United Arab Emirates | |||||||||
| United Kingdom | |||||||||
| US Minor Outlying Isls | |||||||||
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| Uzbekistan | |||||||||
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| Venezuela | |||||||||
| Viet Nam | |||||||||
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| Virgin Islands, U.S. | |||||||||
| Wallis and Futuna | |||||||||
| Western Sahara | |||||||||
| Yemen | |||||||||
| Yugoslavia | |||||||||
| Zambia | |||||||||
| Zimbabwe | |||||||||
| AED11047 | A | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | ||
| Alaska | |||||||||
| Arizona | |||||||||
| Arkansas | |||||||||
| California | |||||||||
| Colorado | |||||||||
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| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | ||
| Assumed FDA had a website | |||||||||
| Referral or link from another site | |||||||||
| Media/news story | |||||||||
| Word of mouth | |||||||||
| Site bookmarked | |||||||||
| Email subscription/RSS feed | |||||||||
| Blog | |||||||||
| Podcast | |||||||||
| Received information from my doctor | |||||||||
| Widget | |||||||||
| Other, please specify: | A | ||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | ||
| Model Instance Name: | |||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | ||||||||
| 7/31/2009 | blue + -->: REWORDING | ||||||||
| violet (bold): SKIP-LOGIC | |||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | |||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec | Question Label |
| AKR5237 | For this visit to the FDA site, which of the following roles best describes you? | Regulated industry/manufacturer | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Consumer | |||||||||
| Scientist, researcher | |||||||||
| Patient | |||||||||
| Caregiver, friend, family member of a person interested in health issues | |||||||||
| Physician | |||||||||
| Nurse, physician's assistant, nurse practitioner | |||||||||
| Other type of healthcare provider | |||||||||
| State or local public health professional | |||||||||
| Not-for-profit public health professional | |||||||||
| Consultant | |||||||||
| Attorney/Legal Counsel | |||||||||
| Educator, professor, teacher | |||||||||
| Student | |||||||||
| Journalist/Media | |||||||||
| Policymaker, legislator, staff | |||||||||
| FDA grantee | |||||||||
| FDA employee | |||||||||
| First responder | |||||||||
| Other, please specify: | A | ||||||||
| AKR5238 | A | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | |||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | ||||
| Daily | |||||||||
| Weekly | |||||||||
| Monthly | |||||||||
| A couple times a year | |||||||||
| About once a year | |||||||||
| AED08556 | Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | Info Looking For | ||
| Drugs | |||||||||
| Medical Devices | |||||||||
| Vaccines | |||||||||
| Blood | |||||||||
| Biologics | |||||||||
| Animal/Veterinary | |||||||||
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| Combination Products | |||||||||
| Advisory Committees | |||||||||
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| Regulatory Information | |||||||||
| Safety | |||||||||
| Emergency Preparedness | |||||||||
| International Programs | |||||||||
| News & Events | |||||||||
| Training and Continuing Education | |||||||||
| Inspections/Compliance | |||||||||
| Information for State & Local Officials | |||||||||
| Information for Consumers | |||||||||
| Information for Industry | |||||||||
| Information for Health Professionals | |||||||||
| Other, please specify: | H | ||||||||
| AED08557 | H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | Other Info | ||
| Have you visited the FDA Basics area of the site today? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | FDA Basics | ||
| No | |||||||||
| Not Sure | |||||||||
| A | On a scale of 1 to 10, how useful was the information provided in the FDA Basics are of the site? | 1=Not at all useful | Drop down, select one | Single | Y | Skip Logic Group | FDA Basics Useful | ||
| 2 | |||||||||
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| 10= Very useful | |||||||||
| Don't Know | |||||||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | |||
| Partially | G | ||||||||
| Still looking | |||||||||
| No | G | ||||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | |||
| Did you use the Search Feature on the site to look for information? | Yes | A | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search Feature | ||
| No | |||||||||
| A | Which of the following best describes your experience with the Search Tools? | I did not encounter any difficulties/search worked well | Radio button, one-up vertical | Single | N | Skip Logic Group | Search Experience | ||
| Returned too many results | |||||||||
| Returned results that were similar/redundant | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search required too many refinements to get what I wanted | |||||||||
| Search returned no results at all | |||||||||
| Other, please specify: | B | ||||||||
| B | Please describe your experience with the search tool: | Text area, no char limit | Single | N | Skip Logic Group | Other Search Experience | |||
| While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply) | I could not navigate back to previous information | Checkbox, one-up vertical | Multi | N | OPS Group | Navigation Difficulties | |||
| I would often feel lost, not know where I was | |||||||||
| Links did not take me where I expected | |||||||||
| Links/labels were difficult to understand | |||||||||
| There were too many links or navigational choices | |||||||||
| I had technical difficulties (e.g. broken links, error messages) | |||||||||
| Other, please specify: | A | ||||||||
| None of the above | |||||||||
| A | Please describe the difficulty you had while on the FDA.gov site today: | Text area, no char limit | Single | N | OPS Group | Other Nav | |||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | ||||
| No | |||||||||
| Not Sure | |||||||||
| AED08558 | Within the last 3 months, have you done any of the following: (Please select all that apply.) | Browse a Web site using your mobile phone / device | Checkbox One Up Vertical | Multi | Y | Social Media Quest. | |||
| Send a text message using your mobile phone / device | |||||||||
| Receive a text message using your mobile phone / device | |||||||||
| Use a personalized web pages (such as My Yahoo!) | |||||||||
| Add a widget or gadget to your personalized web page | |||||||||
| Participate in an online social network (such as MySpace, Facebook, etc.) | |||||||||
| Bookmark or tag a website (using social bookmarking sites as Digg or Del.icio.us) | |||||||||
| Read a blog or Wiki | |||||||||
| Write a blog or contribute to a Wiki | |||||||||
| Post a comment, rating, or review on a Web site | |||||||||
| Listen to a podcast or audio on a Web site | |||||||||
| Watch a video on a Web site | |||||||||
| Upload a video to a Web site (such as YouTube) | |||||||||
| Browse through a photo gallery | |||||||||
| Subscribe to an RSS feed | |||||||||
| Sign up to receive an email update from a website | |||||||||
| None of the above | |||||||||
| AED08559 | Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Del.icio.us) | Checkbox One Up Vertical | Multi | Y | OPS Group | Use On FDA Site | ||
| Blog | |||||||||
| Video | |||||||||
| Email update | |||||||||
| Podcasts or Audio | |||||||||
| RSS feed | |||||||||
| None of the above | |||||||||
| Other, please specify: | I | ||||||||
| AED08560 | I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | Other Use on FDA | ||
| AED08561 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | |||
| 20-34 years old | |||||||||
| 35-49 years old | |||||||||
| 50-64 years old | |||||||||
| 65 or older | |||||||||
| Prefer not to answer | |||||||||
| AED08562 | How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | Ethnicity | |||
| Black or African American | |||||||||
| White | |||||||||
| Asian | |||||||||
| American Indian or Alaska Native | |||||||||
| Native Hawaiian or Other Pacific Islander | |||||||||
| Prefer not to answer | |||||||||
| AED08563 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | |||
| Some college | |||||||||
| College degree | |||||||||
| Advanced degree | |||||||||
| Prefer not to answer | |||||||||
| AED08564 | What is your gender? | Male | Radio Button One Up Vertical | Single | Y | Gender | |||
| Female | |||||||||
| Prefer not to answer | |||||||||
| AED08565 | What is your country of residence? | USA | A | Dropdown (Select-one) | Single | Y | Residence | ||
| Canada | |||||||||
| Afghanistan | |||||||||
| Albania | |||||||||
| Algeria | |||||||||
| American Samoa | |||||||||
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| Colombia | |||||||||
| Comoros | |||||||||
| Congo | |||||||||
| Congo, Democratic Rep. | |||||||||
| Cook Islands | |||||||||
| Costa Rica | |||||||||
| Côte D'Ivoire | |||||||||
| Croatia | |||||||||
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| Denmark | |||||||||
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| Dominican Republic | |||||||||
| East Timor | |||||||||
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| Heard/McDonald Isls. | |||||||||
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| Indonesia | |||||||||
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| Ireland | |||||||||
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| Italy | |||||||||
| Jamaica | |||||||||
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| Jordan | |||||||||
| Kazakstan | |||||||||
| Kenya | |||||||||
| Kiribati | |||||||||
| Korea, North | |||||||||
| Korea, South | |||||||||
| Kuwait | |||||||||
| Kyrgyzstan | |||||||||
| Laos | |||||||||
| Latvia | |||||||||
| Lebanon | |||||||||
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| Liberia | |||||||||
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| Liechtenstein | |||||||||
| Lithuania | |||||||||
| Luxembourg | |||||||||
| Macao | |||||||||
| Macedonia | |||||||||
| Madagascar | |||||||||
| Malawi | |||||||||
| Malaysia | |||||||||
| Maldives | |||||||||
| Mali | |||||||||
| Malta | |||||||||
| Marshall Islands | |||||||||
| Martinique | |||||||||
| Mauritania | |||||||||
| Mauritius | |||||||||
| Mayotte | |||||||||
| Mexico | |||||||||
| Micronesia | |||||||||
| Moldova | |||||||||
| Monaco | |||||||||
| Mongolia | |||||||||
| Montserrat | |||||||||
| Morocco | |||||||||
| Mozambique | |||||||||
| Myanmar | |||||||||
| Namibia | |||||||||
| Nauru | |||||||||
| Nepal | |||||||||
| Netherlands | |||||||||
| Netherlands Antilles | |||||||||
| New Caledonia | |||||||||
| New Zealand | |||||||||
| Nicaragua | |||||||||
| Niger | |||||||||
| Nigeria | |||||||||
| Niue | |||||||||
| Norfolk Island | |||||||||
| Northern Mariana Isls | |||||||||
| Norway | |||||||||
| Oman | |||||||||
| Pakistan | |||||||||
| Palau | |||||||||
| Palestinian Territory | |||||||||
| Panama | |||||||||
| Papua New Guinea | |||||||||
| Paraguay | |||||||||
| Peru | |||||||||
| Philippines | |||||||||
| Pitcairn | |||||||||
| Poland | |||||||||
| Portugal | |||||||||
| Puerto Rico | |||||||||
| Qatar | |||||||||
| Réunion | |||||||||
| Romania | |||||||||
| Russian Federation | |||||||||
| Rwanda | |||||||||
| Saint Helena | |||||||||
| Saint Kitts/Nevis | |||||||||
| Saint Lucia | |||||||||
| Saint Pierre/Miquelon | |||||||||
| Saint Vincent/Grenadines | |||||||||
| Samoa | |||||||||
| San Marino | |||||||||
| Sao Tome/Principe | |||||||||
| Saudi Arabia | |||||||||
| Senegal | |||||||||
| Seychelles | |||||||||
| Sierra Leone | |||||||||
| Singapore | |||||||||
| Slovakia | |||||||||
| Slovenia | |||||||||
| Solomon Islands | |||||||||
| Somalia | |||||||||
| South Africa | |||||||||
| S. Georgia/S. Sand. Isls | |||||||||
| Spain | |||||||||
| Sri Lanka | |||||||||
| Sudan | |||||||||
| Suriname | |||||||||
| Svalbard/Jan Mayen | |||||||||
| Swaziland | |||||||||
| Sweden | |||||||||
| Switzerland | |||||||||
| Syria | |||||||||
| Taiwan | |||||||||
| Tajikistan | |||||||||
| Tanzania | |||||||||
| Thailand | |||||||||
| Togo | |||||||||
| Tokelau | |||||||||
| Tonga | |||||||||
| Trinidad and Tobago | |||||||||
| Tunisia | |||||||||
| Turkey | |||||||||
| Turkmenistan | |||||||||
| Turks and Caicos Isls | |||||||||
| Tuvalu | |||||||||
| Uganda | |||||||||
| Ukraine | |||||||||
| United Arab Emirates | |||||||||
| United Kingdom | |||||||||
| US Minor Outlying Isls | |||||||||
| Uruguay | |||||||||
| Uzbekistan | |||||||||
| Vanuatu | |||||||||
| Venezuela | |||||||||
| Viet Nam | |||||||||
| Virgin Islands, British | |||||||||
| Virgin Islands, U.S. | |||||||||
| Wallis and Futuna | |||||||||
| Western Sahara | |||||||||
| Yemen | |||||||||
| Yugoslavia | |||||||||
| Zambia | |||||||||
| Zimbabwe | |||||||||
| A | In which state do you reside? | Alabama | Drop down, select one | Single | N | State | |||
| Alaska | |||||||||
| Arizona | |||||||||
| Arkansas | |||||||||
| California | |||||||||
| Colorado | |||||||||
| Connecticut | |||||||||
| Delaware | |||||||||
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| Hawaii | |||||||||
| Idaho | |||||||||
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| Indiana | |||||||||
| Iowa | |||||||||
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| AED08566 | How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | Find Site | ||
| Assumed FDA had a website | |||||||||
| Referral or link from another site | |||||||||
| Media/news story | |||||||||
| Word of mouth | |||||||||
| Site bookmarked | |||||||||
| Email subscription/RSS feed | |||||||||
| Blog | |||||||||
| Podcast | |||||||||
| Received information from my doctor | |||||||||
| Widget | |||||||||
| Other, please specify: | A | ||||||||
| AED08567 | A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | Other Find Site | ||
| Model Instance Name: | ||||||||
| FDA Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||
| MID: xUE4gkERpoI5QVAk1J94RQ== | pink: ADDITION | |||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||
| violet (bold): SKIP-LOGIC | ||||||||
| FDA Satisfaction Survey CUSTOM QUESTION LIST | ||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec |
| AKR5237 | For this visit to the FDA site, which of the following roles best describes you? | Consumer | Radio Button One Up Vertical | Single | Y | OPS Group | ||
| Patient | ||||||||
| Caregiver, friend, family member of a person interested in health issues | ||||||||
| Physician | ||||||||
| Nurse, physician's assistant, nurse practitioner | ||||||||
| Other type of healthcare provider | ||||||||
| State or local public health professional | ||||||||
| Not-for-profit public health professional | ||||||||
| Scientist, researcher | ||||||||
| Educator, professor, teacher | ||||||||
| Student | ||||||||
| First responder | ||||||||
| Journalist/Media | ||||||||
| Policymaker, legislator, staff | ||||||||
| Regulated industry/manufacturer | ||||||||
| FDA grantee | ||||||||
| FDA employee | ||||||||
| Other, please specify: | A | |||||||
| AKR5238 | A | Please describe your role in visiting the site today: | Text area, no char limit | Single | N | OPS Group | ||
| AKR5239 | How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | |||
| Daily | ||||||||
| Weekly | ||||||||
| Monthly | ||||||||
| A couple times a year | ||||||||
| About once a year | ||||||||
| AKR5240 | For this visit to the FDA web site, what were you primarily looking for? | Text area, no char limit | Single | N | ||||
| AKR5241 | Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | ||
| Partially | G | |||||||
| Still looking | ||||||||
| No | G | |||||||
| AKR5242 | G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | Single | N | Skip Logic Group | ||
| AKR5243 | Do you feel that the language used on this site is too technical or difficult to understand? | Yes | Radio button, one-up vertical | Single | Y | |||
| No | ||||||||
| Not Sure | ||||||||
| Which of the following best describes the type of information you were looking for? (Please select all that apply.) | Food | Checkbox One Up Vertical | Multi | Y | Skip Logic Group | |||
| Drugs | ||||||||
| Medical Devices | ||||||||
| Vaccines | ||||||||
| Blood | ||||||||
| Biologics | ||||||||
| Animal/Veterinary | ||||||||
| Cosmetics | ||||||||
| Radiation-Emitting Products | ||||||||
| Tobacco Products | ||||||||
| Combination Products | ||||||||
| Advisory Committees | ||||||||
| Science & Research | ||||||||
| Regulatory Information | ||||||||
| Safety | ||||||||
| Emergency Preparedness | ||||||||
| International Programs | ||||||||
| News & Events | ||||||||
| Training and Continuing Education | ||||||||
| Inspections/Compliance | ||||||||
| Information for State & Local Officials | ||||||||
| Information for Consumers | ||||||||
| Information for Industry | ||||||||
| Information for Health Professionals | ||||||||
| Other, please specify: | H | |||||||
| H | Please specify the type of information you were looking for: | Text area, no char limit | Single | N | Skip Logic Group | |||
| Within the last 3 months, have you done any of the following: (Please select all that apply.) | Browse a Web site using your mobile phone / device | Checkbox One Up Vertical | Multi | Y | ||||
| Send a text message using your mobile phone / device | ||||||||
| Receive a text message using your mobile phone / device | ||||||||
| Use a personalized web pages (such as My Yahoo!) | ||||||||
| Add a widget or gadget to your personalized web page | ||||||||
| Participate in an online social network (such as MySpace, Facebook, etc.) | ||||||||
| Bookmark or tag a website (using social bookmarking sites as Digg or Del.icio.us) | ||||||||
| Read a blog or Wiki | ||||||||
| Write a blog or contribute to a Wiki | ||||||||
| Post a comment, rating, or review on a Web site | ||||||||
| Listen to a podcast or audio on a Web site | ||||||||
| Watch a video on a Web site | ||||||||
| Upload a video to a Web site (such as YouTube) | ||||||||
| Browse through a photo gallery | ||||||||
| Subscribe to an RSS feed | ||||||||
| Sign up to receive an email update from a website | ||||||||
| None of the above | ||||||||
| Which of the following items do you use on the FDA.gov website? [Please select all that apply]: | Bookmark and share (to tag content for social bookmarking sites like Digg or Del.icio.us) | Checkbox One Up Vertical | Multi | Y | OPS Group | |||
| Blog | ||||||||
| Video | ||||||||
| Email update | ||||||||
| Podcasts or Audio | ||||||||
| RSS feed | ||||||||
| None of the above | ||||||||
| Other, please specify: | I | |||||||
| I | Other items you use on the FDA.gov website | Text area, no char limit | Single | N | OPS Group | |||
| How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | ||||
| 20-34 years old | ||||||||
| 35-49 years old | ||||||||
| 50-64 years old | ||||||||
| 65 or older | ||||||||
| Prefer not to answer | ||||||||
| How would you describe yourself? (Please select all that apply.) | Hispanic or Latino | Checkbox One Up Vertical | Multi | Y | ||||
| Black or African American | ||||||||
| White | ||||||||
| Asian | ||||||||
| American Indian or Alaska Native | ||||||||
| Native Hawaiian or Other Pacific Islander | ||||||||
| Prefer not to answer | ||||||||
| What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | ||||
| Some college | ||||||||
| College degree | ||||||||
| Advanced degree | ||||||||
| Prefer not to answer | ||||||||
| What is your gender? | Male | Radio Button One Up Vertical | Single | Y | ||||
| Female | ||||||||
| Prefer not to answer | ||||||||
| What is your country of residence? | USA | Dropdown (Select-one) | Single | Y | ||||
| Canada | ||||||||
| Afghanistan | ||||||||
| Albania | ||||||||
| Algeria | ||||||||
| American Samoa | ||||||||
| Andorra | ||||||||
| Angola | ||||||||
| Anguilla | ||||||||
| Antarctica | ||||||||
| Antigua and Barbuda | ||||||||
| Argentina | ||||||||
| Armenia | ||||||||
| Aruba | ||||||||
| Australia | ||||||||
| Austria | ||||||||
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| Bahrain | ||||||||
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| Barbados | ||||||||
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| Denmark | ||||||||
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| Dominica | ||||||||
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| East Timor | ||||||||
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| Egypt | ||||||||
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| Eritrea | ||||||||
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| Germany | ||||||||
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| Gibraltar | ||||||||
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| Grenada | ||||||||
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| Guam | ||||||||
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| Guyana | ||||||||
| Haiti | ||||||||
| Heard/McDonald Isls. | ||||||||
| Holy See/Vatican | ||||||||
| Honduras | ||||||||
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| India | ||||||||
| Indonesia | ||||||||
| Iran | ||||||||
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| Ireland | ||||||||
| Israel | ||||||||
| Italy | ||||||||
| Jamaica | ||||||||
| Japan | ||||||||
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| New Zealand | ||||||||
| Nicaragua | ||||||||
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| Niue | ||||||||
| Norfolk Island | ||||||||
| Northern Mariana Isls | ||||||||
| Norway | ||||||||
| Oman | ||||||||
| Pakistan | ||||||||
| Palau | ||||||||
| Palestinian Territory | ||||||||
| Panama | ||||||||
| Papua New Guinea | ||||||||
| Paraguay | ||||||||
| Peru | ||||||||
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| Pitcairn | ||||||||
| Poland | ||||||||
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| Qatar | ||||||||
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| Rwanda | ||||||||
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| Spain | ||||||||
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| Togo | ||||||||
| Tokelau | ||||||||
| Tonga | ||||||||
| Trinidad and Tobago | ||||||||
| Tunisia | ||||||||
| Turkey | ||||||||
| Turkmenistan | ||||||||
| Turks and Caicos Isls | ||||||||
| Tuvalu | ||||||||
| Uganda | ||||||||
| Ukraine | ||||||||
| United Arab Emirates | ||||||||
| United Kingdom | ||||||||
| US Minor Outlying Isls | ||||||||
| Uruguay | ||||||||
| Uzbekistan | ||||||||
| Vanuatu | ||||||||
| Venezuela | ||||||||
| Viet Nam | ||||||||
| Virgin Islands, British | ||||||||
| Virgin Islands, U.S. | ||||||||
| Wallis and Futuna | ||||||||
| Western Sahara | ||||||||
| Yemen | ||||||||
| Yugoslavia | ||||||||
| Zambia | ||||||||
| Zimbabwe | ||||||||
| How did you find this site? | Search engine | Radio Button Two Up Vertical | Single | Y | OPS Group | |||
| Referral or link from another site | ||||||||
| Media/news story | ||||||||
| Word of mouth | ||||||||
| Site bookmarked | ||||||||
| Email subscription/RSS feed | ||||||||
| Blog | ||||||||
| Podcast | ||||||||
| Received information from my doctor | ||||||||
| Widget | ||||||||
| Other, please specify: | A | |||||||
| A | Other how did you find this site | Text area, no char limit | Open | N | OPS Group | |||
| Model Instance Name: | ||||||||
| FDA Browse | underlined & italicized: RE-ORDER | |||||||
| MID: | pink: ADDITION | |||||||
| 7/31/2009 | blue + -->: REWORDING | |||||||
| violet (bold): SKIP-LOGIC | ||||||||
| FDA Browse CUSTOM QUESTION LIST | ||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip To | Type (select from list) | Single or Multi | Required Y/N |
spec |
| For this visit to the FDA site, which of the following roles best describes you? | Consumer | Radio Button One Up Vertical | Single | Y | OPS Group | |||
| Health Professional | ||||||||
| Government employee | ||||||||
| Journalist/Media | ||||||||
| Educator (teacher, professor) | ||||||||
| Student | ||||||||
| Business | ||||||||
| Other, please specify | A | |||||||
| A | Please describe your role in visiting the site today: | OPS Group | ||||||
| How frequently do you visit the FDA.gov website? | This is my first time | Drop down, select one | Single | Y | Skip Logic Group | |||
| Daily | ||||||||
| Weekly | ||||||||
| Monthly | ||||||||
| Several times a year or less | ||||||||
| For this visit to the FDA web site, what were you primarily looking for? | Text area, no char limit | N | ||||||
| Did you find the information you were looking for? | Yes | Radio Button One Up Vertical | Single | Y | Skip Logic Group | |||
| Partially | G | |||||||
| No | G | |||||||
| G | If you didn’t find all the information you were looking for, what couldn’t you find? | Text area, no char limit | N | Skip Logic Group | ||||
| Do you feel that the language used on this site is too technical or difficult to understand? | Yes | |||||||
| No | Radio button, one-up vertical | Single | Y | |||||
| Not Sure | ||||||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |