Measures Name/Client name (CQs and Answer choices) |
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EPA |
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SAC5522 |
A |
Which of the following best describes your work? |
SAC5522A001 |
Regulated company/entity |
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Y |
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Business Work |
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SAC5522A002 |
EPA contractor |
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Environmental consultant |
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SAC5522A003 |
Contractor for other federal agency |
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SAC5522A004 |
Consultant |
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SAC5522A005 |
Other, please specify: |
D |
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SAC5523 |
D |
Please specify your business role: |
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Text area, no char limit |
Single |
N |
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Other Work |
SAC5524 |
B |
Are you an EPA employee? |
SAC5524A001 |
Yes |
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Radio button, one-up vertical |
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y |
Skip Logic Group |
EPA employee |
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SAC5524A002 |
No |
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SAC5525 |
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How frequently do you use the EPA.gov Web site? |
SAC5525A001 |
Daily |
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Radio Button One Up Vertical |
Single |
Y |
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Frequency |
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SAC5525A002 |
Weekly |
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SAC5525A003 |
Monthly |
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SAC5525A004 |
A couple of times a year |
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SAC5525A005 |
About once a year |
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SAC5525A006 |
This is my first time |
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SAC5527 |
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How did you look for information on the site today? (Please select all that apply.) |
SAC5527A001 |
Search box |
A |
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Look for Info |
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SAC5527A002 |
Advanced search |
A |
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SAC5527A003 |
Left navigation bar |
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SAC5527A004 |
Resources |
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SAC5527A005 |
A-Z Index |
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SAC5527A006 |
Browse all topics |
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SAC5527A008 |
Other, please specify: |
B |
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SAC5527A007 |
Did not use any of these tools |
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exclusive |
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SAC5528 |
B |
The other way I looked for information was: |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Look for Info |
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SAC5529 |
A |
Which of the following best describes your experience with the Search Tools? |
SAC5529A001 |
I did not encounter any difficulties/search worked well |
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Checkbox, one-up vertical |
Single Multi |
N |
Skip Logic Group |
Search Tools |
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SAC5529A002 |
Returned too many results |
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SAC5529A003 |
Returned results that were similar/redundant |
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SAC5529A004 |
I was not sure what words to use in my search |
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SAC5529A005 |
Search required too many refinements to get what I wanted |
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SAC5529A006 |
Search returned no results at all |
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SAC5529A007 |
Other, please specify: |
C |
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SAC5530 |
C |
Please describe your experience with the search tool: |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Other Search Tool |
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SAC5531 |
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Which of the following best describes your navigation experience on the site: |
SAC5531A001 |
I did not have difficulty navigating the site |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Navigation |
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SAC5531A002 |
I had difficulty navigating the site |
A, B |
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SAC5532 |
A |
Which of the following navigation difficulties did you have: |
SAC5532A001 |
Could not navigate back to previous information |
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Multi |
N |
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Navigation Difficulties |
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SAC5532A002 |
Would often feel lost, not know where I was |
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SAC5532A003 |
Links did not take me where I expected |
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SAC5532A004 |
Links/labels are difficult to understand |
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SAC5532A005 |
Too many links or navigational choices |
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SAC5532A006 |
Had technical difficulties (e.g. broken links, error messages) |
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SAC5532A007 |
Other, please specify: |
B |
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SAC5533 |
B |
Please describe the difficulty you had with navigating the site today: |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Other OE_Nav |
SAC5536 |
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Did you find the information you were looking for today? |
SAC5536A001 |
Yes |
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Single |
Y |
Skip Logic Group |
Find What Looking For |
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SAC5536A002 |
Partially |
A |
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SAC5536A003 |
No |
A |
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SAC5537 |
A |
What couldn't you find? |
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N |
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Did Not Find |
SAC5540 |
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Why did you visit the EPA.gov site today? (Please check all that apply): |
SAC5540A001 |
Read EPA's latest announcements |
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Checkbox, one-up vertical |
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Y |
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Why Visit |
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SAC5540A002 |
Learn about an environmental issue |
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SAC5540A003 |
Find out what my community, family, or I can do about an environmental issue |
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SAC5540A004 |
Learn about programs my company or organization can join |
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SAC5540A005 |
Find out what EPA is doing about an issue |
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SAC5540A006 |
Find environmental information about my local area |
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SAC5540A007 |
Discover what my company has to do to comply with regulations |
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SAC5540A008 |
Comment on a draft regulation |
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SAC5540A009 |
Report data to EPA from my company, state, etc. |
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SAC5540A010 |
Learn about EPA's research efforts |
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SAC5540A011 |
Find information for kids |
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SAC5540A012 |
Do homework or a school project |
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SAC5540A013 |
Learn about EPA itself |
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SAC5540A014 |
Report a spill or other problem |
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SAC5540A015 |
Get a job or internship with EPA |
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SAC5540A016 |
Find out about grants or contract opportunities |
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SAC5540A017 |
Other, please specify: |
A |
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SAC5541 |
A |
Please specify why you visited the EPA.gov site today: |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Other Why |
SAC5542 |
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Which of the following topics best describes the information you wanted today? |
SAC5542A001 |
Air |
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Single |
Y |
Skip Logic Group |
Reason for Visit |
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SAC5542A002 |
Water |
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SAC5542A003 |
Waste/Pollution |
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SAC5542A004 |
Chemicals |
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SAC5542A005 |
Climate change |
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SAC5542A006 |
Data set and raw data |
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SAC5542A007 |
Statistical information |
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SAC5542A008 |
UVindex |
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SAC5542A009 |
Fuel/Oil |
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SAC5542A010 |
Living Green |
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SAC5542A011 |
Human Health |
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SAC5542A012 |
Mold |
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SAC5542A013 |
Pesticides |
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SAC5542A014 |
Radiation |
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SAC5542A015 |
Radon |
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SAC5542A016 |
Recycling |
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Bed bugs |
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SAC5542A017 |
Lead, mercury, metals |
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SAC5542A018 |
Laws and regulations |
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SAC5542A019 |
Science and technology (for example models, methods, data etc.) |
B |
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SAC5542A020 |
Grants and contracts |
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SAC5542A021 |
Careers and employment |
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SAC5542A022 |
Other, please specify: |
A |
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SAC5543 |
A |
Please specify the other topic that best describes the reason for your visit. |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Other Topic looking For |
SAC5544 |
B |
Please describe the specific science/technology topic you are on the site for: |
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Text area, no char limit |
single |
N |
Skip Logic Group |
Specific Science/Tech Topic |
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Did you interact with any of the following applications? |
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AIRNOW |
B |
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Applications |
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Envirofacts |
B |
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Toxic Release Inventory (TRI) Explorer |
B |
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MyEnvironment |
B |
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Enviromapper |
B |
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ECHO |
B |
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Online Tracking Information System (OTIS) |
B |
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Enforcement and Compliance History Online |
B |
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Integrated Grants Management System (IGMS) |
B |
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Storage and Retrieval (STORET) for Water Quality Data |
B |
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I did not interact with any applications |
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Other |
A, B |
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A |
What other application did you interact with on the website today? |
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Text area, no char limit |
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N |
Skip Logic Group |
Other_Applicatiosn |
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B |
What was your experience like with the application(s)? Please provide as much detail as possible. |
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Text area, no char limit |
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N |
Skip Logic Group |
Other_Applicatiosn |
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NARA |
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Please rate the clarity of the wording on Archives.gov. |
1=Poor |
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Radio button, scale, has don't know |
S |
Y |
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Clarity of Wording Rating |
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2 |
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10=Excellent |
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DK |
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Please rate how well you understand the wording on Archives.gov. |
1=Poor |
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Radio button, scale, has don't know |
S |
Y |
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Understand Wording Rating |
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2 |
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10=Excellent |
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DK |
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Please rate Archives.gov on its use of short, clear sentences. |
1=Poor |
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Clear Sentences Rating |
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10=Excellent |
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DK |
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AED08704 |
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How frequently do you visit Archives.gov? |
First time |
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Radio button, one-up vertical |
single |
Y |
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Frequency |
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More than once a day |
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Daily |
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About once a week |
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Every 6 months or less |
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AED08705 |
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In what role are you using the web site today? (Please select the one that applies best) |
Genealogist or family historian |
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Radio button, one-up vertical |
single |
Y |
Skip Logic Group |
Role |
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Veteran or Veteran's family |
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Researcher |
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Educator or student |
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Publication or broadcast journalist |
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Federal Records Manager |
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Federal government employee |
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State or local government employee |
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Other, please specify: |
A |
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AED08706 |
A |
Other role for using site: |
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Text area, no char limit |
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n |
Skip Logic Group |
Other Role |
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AED08707 |
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How did you first learn about www.archives.gov? |
Word of mouth |
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Radio button, one-up vertical |
single |
Y |
OPS Group |
Learn About |
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Web Search Engine |
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Professional Organization/Conference |
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In the Classroom |
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At the Library |
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Link from another website |
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Newspaper or Magazine |
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Radio or Television |
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Other, please specify: |
A |
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AED08708 |
A |
Other, first learned about archives.gov via: |
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Text area, no char limit |
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n |
OPS Group |
Other Learn About |
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How did you arrive at Archives.gov today? |
Typed the URL into a browser |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
How Arrive at Site |
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Bookmark/favorites |
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Search engine result |
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From a link on another site |
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From an email link |
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Randomize |
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From a link on a blog, forum or social network |
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From a link sent to me by a friend |
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Message or recommendation from a friend on a social network |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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Message directly from the company on a social network (Facebook, Twitter) |
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Familiarity with site/agency |
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Promotional email(s) from the company |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine advertising |
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Don't know |
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Anchor Answer Option |
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Other, please specify |
A |
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Anchor Answer Option |
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A |
What other ways did you arrive at the site today? |
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N |
Skip Logic Group |
Other Way Arrived at Site |
|
AED08709 |
|
What were you primarily looking for on www.archives.gov? |
Address/hours |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group |
Looking For |
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Employment Information |
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Events Information |
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Federal Register Publications |
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Genealogy or family history information |
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Grants Information |
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Historical Documents |
B |
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Lesson Plans |
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Online Electronic Records |
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Online Exhibits |
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Ordering Procedures and Forms |
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Records Management Guidance |
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Veterans' Service Records |
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Other, please specify: |
A |
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AED08710 |
A |
Other, primarily looking for |
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Text area, no char limit |
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n |
Skip Logic Group |
Other Looking For |
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B |
What historical documents did you access today? |
Native American |
|
Checkbox, one-up vertical |
multi |
N |
Skip Logic Group |
Historical Documents |
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Civil War |
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The Constitution |
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Declaration of Independence |
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Bill of Rights |
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WW II |
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Other (please specify) |
A |
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A |
What other historical documents did you access? |
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Text area, no char limit |
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N |
Skip Logic Group |
Other Historical Documents |
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How would you rate your familiarity with the following? |
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Comparative Matrix Group |
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AED08711 |
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Facebook |
No familiarity |
|
Drop down, select one |
|
y |
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Facebook |
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View and contribute often |
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View often and contribute occasionally |
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View often but don’t contribute |
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View and contribute occasionally |
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View occasionally but don’t contribute |
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AED08712 |
|
Twitter |
No familiarity |
|
Drop down, select one |
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y |
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Twitter |
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View and contribute often |
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View often and contribute occasionally |
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View often but don’t contribute |
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View and contribute occasionally |
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View occasionally but don’t contribute |
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AED08713 |
|
Flickr |
No familiarity |
|
Drop down, select one |
|
y |
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Flickr |
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View and contribute often |
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View often and contribute occasionally |
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View often but don’t contribute |
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View and contribute occasionally |
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View occasionally but don’t contribute |
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AED08714 |
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MySpace |
No familiarity |
|
Drop down, select one |
|
y |
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MySpace |
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View and contribute often |
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View often and contribute occasionally |
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View often but don’t contribute |
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View and contribute occasionally |
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View occasionally but don’t contribute |
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AED08715 |
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YouTube |
No familiarity |
|
Drop down, select one |
|
y |
|
YouTube |
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View and contribute often |
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View often and contribute occasionally |
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View often but don’t contribute |
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View and contribute occasionally |
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View occasionally but don’t contribute |
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AED08716 |
|
Del.icio.us |
No familiarity |
|
Drop down, select one |
|
y |
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Del.icio.us |
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View and contribute often |
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View often and contribute occasionally |
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View often but don’t contribute |
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View and contribute occasionally |
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View occasionally but don’t contribute |
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AED08717 |
|
How would you most like to interact with this site? (Please select all that apply) |
Bookmark or tag pages |
|
Checkbox, one-up vertical |
multi |
y |
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Interact |
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In social networks |
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In virtual worlds |
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By adding comments, ratings, or reviews |
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Reading blogs |
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Contributing to wikis |
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Receiving newsletters/email updates |
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Subscribing to RSS feeds |
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Listening to Podcasts or audio |
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Watching Podcasts or video |
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Adding a widget or gadget to my personalized page |
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Following a microblog |
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None |
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Other (please specify) |
A |
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AED08718 |
A |
Other, most like to interact with NARA via: |
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Text area, no char limit |
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n |
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Other Interact |
|
AED08719 |
|
If you used the archives.gov search engine today, which of the following best describes your experience with the search? |
Did not use the archives.gov search today |
|
Radio button, one-up vertical |
single |
y |
OPS Group |
Search Engine |
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Returned too many results |
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Did not return enough results |
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Did not return any results |
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I was not sure what words to use in my search |
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Returned results that were too similar/redundant |
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Results were helpful |
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Results were not helpful |
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Results were not relevant to my search terms or needs |
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Search required too many refinements to get to what I wanted |
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Search speed was too slow |
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Other, please specify: |
A |
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AED08720 |
A |
Other, best describes experience with search engine: |
|
|
Text area, no char limit |
|
n |
|
Other Search Engine |
|
AED08721 |
|
How can we make the archives.gov search tool more useful? |
More results |
|
Checkbox, one-up vertical |
multi |
y |
|
Search Tool |
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Fewer results |
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Ability to narrow search |
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More information on results page about products |
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Don't know |
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Other, please specify: |
A |
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|
AED08722 |
A |
Other, how can we make search tool more useful: |
|
|
Text area, no char limit |
|
n |
|
Other Search Tool |
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|
|
How did you primarily look for information on Archives.gov today? |
Search tool/ keywords in text box |
A, B |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Primary Search Method Used |
|
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|
|
Navigate (browse by clicking on links or buttons) |
|
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|
A |
Which online search tool did you use on Archives.gov today? |
Archives.gov |
B |
Checkbox, one-up vertical |
multi |
Y |
Skip Logic Group |
Search Tool Used |
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|
Online Public Access (OPA) |
B |
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Don't know/Not sure |
B |
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Other, please specify |
C, B |
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C |
What other online search tool did you use during your visit today? |
|
|
Text area, no char limit |
|
N |
Skip Logic Group |
Other Online Search Tool Used |
|
|
B |
Which of the following describes your experience with the search feature? (please select all that apply) |
Results were helpful |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Search Experience |
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|
Returned too many results |
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Did not return enough results |
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Did not return any results |
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I was not sure what words to use in my search |
|
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|
Results were not relevant to my search terms or needs |
|
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Search required too many refinements to get to what I wanted |
|
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|
Other, please specify: |
D |
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D |
Other, best describes experience with search engine: |
|
|
Text area, no char limit |
|
N |
Skip Logic Group |
Other Search Experience |
|
|
|
Please describe your experience with navigation (clicking on links and buttons) on Archives.gov today. (Please select all that apply) |
I had no difficulty browsing on this site. |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Search Experience |
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|
Could not navigate back to previous information |
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|
Would often feel lost, not know where I was |
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Links did not take me where I expected |
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Links/labels are difficult to understand |
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Too many links or navigational choices |
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Had technical difficulties (e.g. broken link) |
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Other, please specify: |
A |
|
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A |
What other navigational experience did you have today? |
|
|
Text area, no char limit |
|
N |
Skip Logic Group |
Other Navigation Experience |
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Disability |
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SAC6941 |
|
What information were you looking for on Disability.gov today? Please select the best answer. |
SAC6941A001 |
Only information on programs or services in my state |
|
Radio button, one-up vertical |
Single |
Y |
|
Type of Information |
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|
SAC6941A002 |
Only information on national programs or services |
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SAC6941A003 |
Information on both national and state programs or services |
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SAC6942 |
|
Which of the following statements best describes you? Please select the best answer. |
SAC6942A001 |
I am a person with a disability or am disabled |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group |
Role |
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SAC6942A002 |
I am a caregiver, family member or friend of someone with a disability |
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SAC6942A003 |
I am a professional or service provider who works with people with disabilities |
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SAC6942A004 |
I am an educator who works with students with disabilities |
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SAC6942A005 |
I am a student who is doing research |
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SAC6942A006 |
I am an employer or human resource (HR) professional |
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SAC6942A007 |
Other (please specify): |
A |
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SAC6943 |
A |
Please explain briefly what role best describes you: |
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|
Text field, <100 char |
|
N |
Skip Logic Group |
Other role |
SAC6944 |
|
In general, which subject(s) did you want to get information about? Please select all that apply. |
SAC6944A001 |
Employment (such as finding a job, starting a business or hiring someone with a disability) |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Specific Information |
|
|
|
SAC6944A002 |
Benefits (such as getting Social Security (SSI/SSDI) benefits, Veterans or other benefits, paying for prescriptions or home energy assistance) access to financial assistance) |
|
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SAC6944A003 |
Housing (such as getting Section 8 housing, finding an affordable apartment, buying a house or housing discrimination finding an affordable apartment, paying for a house, home repairs or housing discrimination) |
|
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SAC6944A004 |
Civil Rights (such as information about the Americans with Disabilities Act (ADA) and other laws and regulations, voting or filing a complaint) |
|
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|
SAC6944A005 |
Education (such as getting money for school, going to college or teaching students with disabilities) |
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SAC6944A006 |
Health (such as information on specific disabilities, getting health insurance, dental or health care or caregiver resources) |
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SAC6944A007 |
Community Life (such as accessible sports, volunteering or independent living) |
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SAC6944A008 |
Technology (such as assistive technology, accessible technology or help paying for technology) |
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SAC6944A009 |
Transportation (such as getting a ride, accessible transportation and paying for vehicle modifications) |
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SAC6944A010 |
Emergency Preparedness (such as emergency or disaster preparedness at home or work or emergency management) |
|
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SAC6944A011 |
I’m not sure which subject to choose |
B |
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|
SAC6945 |
B |
Please explain what information you were looking for on Disability.gov. (open-ended) |
|
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|
Text area, no char limit |
|
N |
Skip Logic Group |
OE_Information |
SAC6946 |
|
How did you look for information on Disability.gov? Please select the best answer. |
SAC6946A001 |
I used the search engine at the top of the page |
A, B |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Look for Information |
|
|
|
SAC6946A002 |
I used the “Information by Topic” and other menus on the left side of the page |
G |
|
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|
|
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|
SAC6946A003 |
I used both the search engine at the top of the page, as well as the "Information by Topic” and other menus on the left side of the page |
M, N, R |
|
|
|
|
|
SAC6947 |
A |
Please rate your overall happiness with the site’s search engine. |
SAC6947A001 |
1 = Very unhappy |
|
Radio button, scale, no don't know |
Single |
Y |
Skip Logic Group |
S_Search Rating |
|
|
|
SAC6947A002 |
2 |
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SAC6947A003 |
3 |
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SAC6947A004 |
4 |
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SAC6947A005 |
5 |
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SAC6947A006 |
6 |
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SAC6947A007 |
7 |
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SAC6947A008 |
8 |
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SAC6947A009 |
9 |
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|
SAC6947A010 |
10=Very happy |
|
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|
|
SAC6948 |
B |
Did the search engine help you find the information you were looking for on Disability.gov today? |
SAC6948A001 |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
S_Search Helped |
|
|
|
SAC6948A002 |
No |
F, I , Y |
|
|
|
|
|
SAC6949 |
F |
How can we make the search engine more useful to you? |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
S_OE_Search Changes |
SAC6950 |
I |
Tell us more about your search experience. Please select all that apply. |
SAC6950A001 |
I didn’t know which word or phrase to enter into the search engine to find the information I was looking for |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
S_Search Experience |
|
|
|
SAC6950A002 |
The results were not what I was looking for |
|
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|
SAC6950A003 |
There were not enough results |
|
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|
SAC6950A004 |
There was not enough information in the description of the results to decide which resource to choose |
|
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|
SAC6950A005 |
Many of the search results looked like the same resource |
|
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|
SAC6950A006 |
There were too many results |
|
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SAC6950A007 |
The results were not organized in a helpful way |
|
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SAC6950A008 |
The link didn’t take me to where I thought it was going to go |
J |
|
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|
SAC6950A009 |
I had a different problem with the search results |
K |
|
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SAC6951 |
Y |
Please tell us if there are any other websites you like to use to find similar information. (open-ended) |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
S_OE_Other Sites |
SAC6952 |
J |
Please explain where you thought the link would take you. |
|
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Text area, no char limit |
Single |
N |
Skip Logic Group |
S_OE_Unexpected Link |
SAC6953 |
K |
Please explain the problem you had with your search results. |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
S_OE_Problem with Search |
SAC6954 |
G |
Did you have any problems using the “Information by Topic” and other menus on the left side of the page to find information on the site? |
SAC6954A001 |
Yes |
L, AA |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
T_Info by Topic Usage |
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SAC6954A002 |
No |
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SAC6955 |
L |
How can we make the “Information by Topic” and other menus on the left side of the page easier to use? (open-ended) |
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Text area, no char limit |
Single |
Y |
Skip Logic Group |
T_OE_Improve Info by Topic |
SAC6956 |
AA |
Please tell us if there are any other websites you like to use to find similar information. (open-ended) |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
S_OE_Other Sites |
SAC6957 |
M |
Which option was more helpful? |
SAC6957A001 |
I liked using the “Information by Topic” and other menus on the left side of the page to find resources on the site |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
B_Option |
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SAC6957A002 |
I liked using the search engine at the top of the page to find resources on the site |
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SAC6958 |
N |
Did the search engine at the top of the page help you find the information you were looking for on Disability.gov today? |
SAC6958A001 |
Yes |
|
Radio button, one-up vertical |
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B_Search Helped |
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SAC6958A002 |
No |
T, U, Z |
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SAC6959 |
T |
How can we make the search engine more useful to you? |
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Text area, no char limit |
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B_OE_Search Changes |
SAC6960 |
U |
Tell us more about your search experience. (Please select all that apply) |
SAC6960A001 |
I didn’t know which word or phrase to enter into the search engine to find the information I was looking for |
|
Checkbox, one-up vertical |
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B_Search Experience |
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SAC6960A002 |
The results were not what I was looking for |
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SAC6960A003 |
There were not enough results |
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SAC6960A004 |
There was not enough information in the description of the results to decide which resource to choose |
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SAC6960A005 |
Many of the search results looked like the same resource |
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SAC6960A006 |
There were too many results |
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SAC6960A007 |
The results were not organized in a helpful way |
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SAC6960A008 |
The link didn’t take me to where I thought it was going to go |
V |
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SAC6960A009 |
I had a different problem with the search results |
W |
|
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SAC6961 |
V |
Please explain where you thought the link would take you. |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
B_OE_Unexpected Link |
SAC6962 |
Z |
Please tell us if there are any other websites you like to use to find similar information. (open-ended) |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
B_OE_Other Sites |
SAC6963 |
W |
Please explain the problem you had with your search results. |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
B_OE_Problem with Search |
SAC6964 |
R |
Did you have any problems using the “Information by Topic” and other menus on the left side of the page to find information on the site? |
SAC6964A001 |
Yes |
X |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
B_Info by Topic Usage |
|
|
|
SAC6964A002 |
No |
|
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|
SAC6965 |
X |
How can we make the “Information by Topic” and other menus on the left side of the page easier to use? |
|
|
|
Text area, no char limit |
Single |
Y |
Skip Logic Group |
B_OE_Improve Info by Topic |
|
|
How did you first start to look for information on Disability.gov? Please select the best answer. |
|
I used the search engine at the top of the page |
C |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
First Look |
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|
|
I used the “Information by Topic” menu on the left side of the page |
I |
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|
I am not sure |
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C |
Did the search engine help you find the information you were looking for on Disability.gov? |
|
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Search Helped |
|
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|
|
No |
D |
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|
D |
Tell us more about your search experience. Please select all that apply. |
|
I didn’t know which word or phrase to enter into the search engine |
H |
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Search Experience |
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I did not receive any search results |
H |
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There were not enough search results |
H |
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There was not enough information in the description of the results to decide which resource to choose |
F |
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|
Many of the search results looked like the same resource |
F |
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The results were not organized in a helpful way |
F |
|
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The search results did not answer my question |
F |
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I had a different problem with the search results |
E, F |
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E |
Please explain the problem you had with your search results. |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Search Problem |
|
F |
Did you choose to "Narrow Your Results" by topic(s), audience(s) or disability type(s), using the options on the left side of the page? |
|
Yes |
H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Search Narrow |
|
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|
|
No |
G, H |
|
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|
|
G |
Please tell us why you didn't "Narrow Your Results." |
|
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Search Narrow |
|
H |
How can we make the search engine more useful? |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Search Changes |
|
I |
Did you have any problems using the “Information by Topic” menu on the left side of the page to find information on the site? |
|
Yes |
J, K |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Info by Topic Usage |
|
|
|
|
No |
|
|
|
|
|
|
|
J |
How can we make the “Information by Topic” menu on the left side of the page more useful? (open-ended) |
|
|
|
Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Info by Topic Changes |
|
K |
Did you choose to "Narrow Your Results" by topic(s), audience(s) or disability type(s), using the options on the left side of the page? |
|
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Info by Topic Narrow |
|
|
|
|
No |
L |
|
|
|
|
|
|
L |
Please tell us why you didn't "Narrow Your Results." |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group |
OE_Info by Topic Narrow |
|
|
What would you like to see improved on Disability.gov? |
|
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|
Text area, no char limit |
|
N |
|
Improvement |