649 2013 649 AHRQ Enterprise

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Overview

Current Model Qsts
Current Custom Qsts
Current Custom Qsts (EN-Main)

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Sheet 1: Current Model Qsts

Model Instance Name:
AHRQ Enterprise
MID:		R8wAc4oxsEFxw15AZd8ghg==
Partitioned (Y/N)?		YES
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.
Date:		9/7/2012
AHRQ Enterprise
Model questions utilize the ACSI methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)			CUSTOMER SATISFACTION			FUTURE BEHAVIORS
	MQ Label			MQ Label			MQ Label
		Content (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Content - Accuracy	Please rate your perception of the accuracy of information on this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site?
	Content - Quality	Please rate the quality of information on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Content - Freshness	Please rate the freshness of content on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
	Look and Feel - Appeal	Please rate the visual appeal of this site.
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.
	Navigation - Clicks	Please rate the number of clicks to get where you want on this site.
		Online Transparency (1=Poor, 10=Excellent, Don't Know)
	Online Transparency - Disclose	Please rate how thoroughly this site discloses information about what this agency is doing.
	Online Transparency - Quick	Please rate your perception of how quickly agency information is made available on this site.
	Online Transparency - Access	Please rate your perception of how well information about this agency's actions can be accessed by the public on this site.
		Search (1=Poor, 10=Excellent, Don't Know)
	Search - Results Relevance	Please rate the relevance of search results on this site.
	Search - Results Organization	Please rate the organization of search results on this site.
	Search - Results Help	Please rate how well the search results help you decide what to select.
	Search - Feature Narrow	Please rate how well the search feature helps you to narrow the results to find what you want.
		Site Performance (1=Poor, 10=Excellent, Don't Know)
	Site Performance - Loading	Please rate how quickly pages load on this site.
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Errors	Please rate the ability to load pages without getting error messages on this site.

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Sheet 2: Current Custom Qsts

Model Instance Name: AHRQ Enterprise				red & strike-through: DELETE	Main	AHRQ Main Site	INNOV	Innovations
R8wAc4oxsEFxw15AZd8ghg==				underlined & italicized: RE-ORDER	EHC	Effective Health	MEPS	MEPS
#REF!				pink: ADDITION	CAHPS	CAHPS	NGC	Guideline
					ePSS	Electronic Preventive Services	NQMC	Quality Measures
Date:		9/6/2012		blue + -->: REWORDING	HIT	Health IT	QI	Quality Indicators
AHRQ Enterprise
QID (Group ID)	Website Main, EHC, CAHPS,HIT, epss, INNOV, MEPS, QI, NGC, NQMC	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
AML002900	ALL		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y		Frequency
				Daily or almost daily
				About once a week
				About two or three times a month
				About once a month
				Every few months or less often
AML002901	ALL		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	OPS Group	Learn About
				Print media
				Radio or television
				Previous knowledge of AHRQ
				Third-party search engine (Google, Bing, Yahoo, etc.)
				Link from another Web site
				Mobile application
				Online social media
				Word of mouth
				Conference or meeting
				Class or teacher
				Other, please specify	A
AML002902	ALL	A	Other, How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout
AML002903	ALL		Which of the following best describes your role in coming to the site today?	Physician/Physician’s Assistant		Radio button, one-up vertical	Single	Y	OPS Group	Describes You
				Nurse/Nurse Practitioner
				Other Health Care Provider
				Health Care Administrator
				Social Services Intermediary
				Consumer, Patient, or General Public
				Government Policymaker
				Health Insurer
				Employer
				Researcher/Analyst
				Media / Press
				Librarian/Information Specialist
				Educator
				Student
				System Administrator
				Other, please specify
AML002904	ALL	A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You
ACQLiv0016074	ALL		Please select your main area of interest for using this web site today.	Agency products or news release		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest
				Career opportunities
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Data and surveys
				Evidence-based clinical practice and guidelines
				Family or personal health care
				General health interest
				Grants or contracts
				Health care plans and insurance
				Health care quality
				Health care use and cost
				Health services research studies
				Health information technology
				Medicines and drugs
				Patient safety
				Preventive health care
				Primary care practice
				Racial/ethnic health care disparities
				Social media/TV or radio ads
				Other, please specify
ACQLiv0016075	ALL	A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Reason
AML002907	ALL		Were you able to find what you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Able to Find
				No	A
AML002908	ALL	A	What were you unable to find?			Text area, no char limit	Single	N	Skip Logic Group	Unable to Find
ACQhar0019250	Main, EHC, CAHPS,HIT, epss, MEPS, QI		What is your main purpose for using information from this site today?	Improve or apply treatment for my patients		Radio button, one-up vertical	Single	Y	Skip Logic Group	Use for Information
				Make decision about my own health care or for family member
				Refer to a friend or colleague or share with a collaborative group
				Plan a research project
				Prepare report, article, research paper or presentation
				Get information to assist in making policy decisions
				Help with work assignment or job responsibilities
				General knowledge or better understanding of health care system
				Get information to teach others
				Complete school/class project
				Find training opportunities and support
				Meet continuing education requirements
				Get funding for programs or projects
				Review the latest research findings and statistics
				Submit comments, ask questions or complete other online transactions
				Support quality improvement efforts and innovation
				Other (please specify)		A
ACQhar0019251	Main, EHC, CAHPS,HIT, epss, INNOV, MEPS, QI	A	What other purpose do you have for using the information from the site today?			Text area, no char limit		N	Skip Logic Group	Other Use for Information
ACQLiv0016080	Main, EHC, CAHPS,HIT, epss, MEPS, QI		What features on this site did you find most useful?	A to Z Index		Checkbox, one-up vertical	M	Y	OPS Group	Useful Features
				About Us
				Audience Labels (Patients & Consumers, Professionals, Policymakers)
				Buttons & Navigation Tabs
				Browse
				Category Labels
				Contact Us
				E-mail Updates
				Enlarge Text Size
				Frequently Asked Questions
				Footer Links to Topics
				Rotating Image Box
				Search
				Site Map
				Spanish Translations
				What’s New
				Other (please specify)	A
ACQLiv0016081	Main, EHC, CAHPS,HIT, epss, MEPS, QI	A	Other features			Text field, <100 char			OPS Group	Other Useful Features
AML002913	Main, EHC, CAHPS,HIT, epss, MEPS, QI		Did you encounter any technical difficulties?	No		Radio button, one-up vertical	Single	Y	OPS Group	Tech Difficulties
				Yes, please describe the problem (be as specific as possible)	A
AML002914	Main, EHC, CAHPS,HIT, epss, MEPS, QI	A	Please describe technical difficulties			Text field, <100 char		N	OPS Group	Other Tech
AML002915	Main, EHC, CAHPS,HIT, MEPS, QI		How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		Improvements
ACQhar0020580	INNOV		Please describe your experience with navigation on this site today. (Mark all that apply)	I had no difficulty browsing on this site		Checkbox, one-up vertical	M	Y	Skip Logic Group	`
				Could not navigate back to previous information
				Felt lost and unsure of where I was
				Links did not take me where I expected
				Links/labels were difficult to understand
				Too many links or navigational choices
				Had technical difficulties (e.g. broken link)
				Other, please specify:	A
ACQhar0020581	INNOV	A	What other navigation experience did you have on the site today?			Text area, no char limit		N	Skip Logic Group	Other Navigation Experience
ACQhar0020557	INNOV		If you used the search/text box feature of the site today to find your information, what best describes your experience with the search functionality?	I did not use the search feature today		Radio Button, 1 up			Skip Logic Group
				I did not encounter any difficulties
				Search results were not helpful
				Received too many results
				Received not enough results
				Received no results
				Results were not relevant to my search
				Other, please specify:	A
ACQhar0020558	INNOV	A	What other experience did you have with the search functionality today?			Text area, no char limit		N	Skip Logic Group	Other Search Experience
ACQhar0020559	INNOV		Do you have any other suggestions on how we might improve the Innovations Exchange Web site (please be specific, i.e., new content, topics, features, etc.)?			Text area, no char limit		N		Improvements
ACQhar0020560	NQMC		Please indicate your primary reason for visiting the NQMC site today. (Select one.)	Nothing in particular (just browsing)		Radio button, one-up vertical	Single	Y	OPS Group	Primary Reason_NQMC
				Find a specific quality measure(s)
				Review the newest quality measures to keep myself current
				Determine the quality measures available on a specific topic/issue/domain, etc.
				View tutorials on quality measurement
				Access the HHS Measure Inventory (a separate repository within NQMC)
				For academic or health services research
				Other, please specify	A
ACQhar0020561	NQMC	A	Specify your other reason for visiting the NQMC site today.			Text field, <100 char		N	OPS Group	OPS Primary Reason_NQMC
ACQhar0020562	NGC		Please indicate your primary reason for visiting the NGC site today. (Select one.)	Nothing in particular (just browsing)		Radio button, one-up vertical	Single	Y	OPS Group	Primary Reason_NGC
				Find a specific clinical practice guideline(s)
				Improve my practice/patient care
				Review the newest guidance to keep myself current
				Determine the guidance available on a specific topic
				Research and/or compare guidelines
				For personal health research
				Other, please specify	A
ACQhar0020563	NGC		Specify your other reason for visiting the NGC site today.			Text field, <100 char		N	OPS Group	OPS Primary Reason_NGC
ACQhar0020582	NGC		Have you created a free My NGC account?	Yes		Radio button, one-up vertical	S	Y		Created My NGC Account
				No
ACQhar0020583	NQMC		Have you created a free My NQMC account?	Yes		Radio button, one-up vertical	S	Y		Created My NQMC Account
				No
LNH2612	NGC NQMC		If you have used any of the features below, please rate your experience (1=Poor, 10=Excellent): Topic Alerts	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group*	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2613	NGC NQMC		Expert Commentary Alerts	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Commentary Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2614	NGC NQMC		Organization Alerts	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2615	NGC NQMC		My Favorite Organizations	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2616	NGC NQMC		My Recent Searches	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2617	NGC NQMC		My Recently Viewed Summaries	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2618	NGC		Guideline Summary Alerts	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2619	NGC		My Favorite Guideline Summaries	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2620	NQMC		Domain Alerts	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Commentary Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2621	NQMC		Measure Summary Alert s	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
LNH2622	NQMC		My Favorite Measure Summaries	1=Poor		Radio button, scale, has don't know	s	N	Matrix Group	Topic Alerts Rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				I am not aware of this feature					Mutually Exclusive
ACQhar0020584	NGC NQMC		Please share with us any thoughts or feedback about the personalization features you have used.			Text area, no char limit		n		Feature Feedback
ACQLiv0021341	ePSS		What feature of the ePSS do you use the most?	About USPSTF		Radio button, one-up vertical	S	Y		ePSS Feature Used Most
				Grade Definitions
				Tools
				Search for Recommendations
				Browse by Topic
				Other
ACQLiv0021342	ePSS		In which area would you most like to see changes in layout and/or presentation?	Search Results		Radio button, one-up vertical	S	Y	OPS Group	Layout Changes
				Risk Factor Information
				Clinical Considerations
				Rationale Information
				Tools within Recommendations
				Other, please specify	A
ACQLiv0021343	ePSS	A	Other changes in layout and/or presentations			Text field, <100 char		N	OPS Group	Other Layout Changes
ACQLiv0021344	ePSS		When using the ePSS over the last 3 months, did you use it:	Mostly on the web		Radio button, one-up vertical	S	Y		ePSS Use
				About the same on the web and on my mobile device
				Mostly on my mobile device
				Only on my mobile device
ACQLiv0021345	ePSS		Do you have any suggestions for improving or enhancing the ePSS for users like you?			Text area, no char limit		N		Improvements
	INNOV		What is your main reason for visiting the site today?	Support quality improvement efforts and innovation		Radio button, one-up vertical	Single	Y	Skip Logic Group	Main Reason for Visit
				Prepare report, article, research paper or presentation
				Find funding information for programs or projects
				Get information to teach others
				Improve or apply treatment for my patients
				Complete school/class project
				Get information to assist in making policy decisions
				Make decision about health care for myself or family member
				Other, please specify:	A
	INNOV	A	What other reason doo you have for visiting the site today?			Text area, no char limit		N	Skip Logic Group	Other Reason for Visit

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Sheet 3: Current Custom Qsts (EN-Main)

Model Instance Name: AHRQ Enterprise				red & strike-through: DELETE	Main	AHRQ Main Site	INNOV	Innovations
R8wAc4oxsEFxw15AZd8ghg==				underlined & italicized: RE-ORDER	EHC	Effective Health	MEPS	MEPS
#REF!				pink: ADDITION	CAHPS	CAHPS	NGC	Guideline
					ePSS	Electronic Preventive Services	NQMC	Quality Measures
Date:		9/6/2012		blue + -->: REWORDING	HIT	Health IT	QI	Quality Indicators
AHRQ Enterprise
QID (Group ID)	Website Main, EHC, CAHPS,HIT, epss, INNOV, MEPS, QI, NGC, NQMC	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
ENAML002900	ALL		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y		Frequency
				Daily or almost daily
				About once a week
				About two or three times a month
				About once a month
				Every few months or less often
ENAML002901	ALL		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	OPS Group	Learn About
				Print media
				Radio or television
				Previous knowledge of AHRQ
				Third-party search engine (Google, Bing, Yahoo, etc.)
				Link from another Web site
				Mobile application
				Online social media
				Word of mouth
				Conference or meeting
				Class or teacher
				Other, please specify	A
ENAML002902		A	Other, How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout
ENAML002903	ALL		Which of the following best describes your role in coming to the site today?	Physician/Physician’s Assistant		Radio button, one-up vertical	Single	Y	OPS Group	Describes You
				Nurse/Nurse Practitioner
				Other Health Care Provider
				Health Care Administrator
				Social Services Intermediary
				Consumer, Patient, or General Public
				Government Policymaker
				Health Insurer
				Employer
				Researcher/Analyst
				Media / Press
				Librarian/Information Specialist
				Educator
				Student
				System Administrator
				Other, please specify
ENAML002904		A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You
ENACQLiv0016074	ALL		Please select your main area of interest for using this web site today.	Agency products or news release		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest
				Career opportunities
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Data and surveys
				Evidence-based clinical practice and guidelines
				Family or personal health care
				General health interest
				Grants or contracts
				Health care plans and insurance
				Health care quality
				Health care use and cost
				Health services research studies
				Health information technology
				Medicines and drugs
				Patient safety
				Preventive health care
				Primary care practice
				Racial/ethnic health care disparities
				Social media/TV or radio ads
				Other, please specify
ACQLiv0016075		A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Reason
AML002907	ALL		Were you able to find what you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Able to Find
				No	A
AML002908		A	What were you unable to find?			Text area, no char limit	Single	N	Skip Logic Group	Unable to Find
ENACQhar0019250			What is your main purpose for using information from this site today?	Improve or apply treatment for my patients		Radio button, one-up vertical	Single	Y	Skip Logic Group	Use for Information
				Make decision about my own health care or for family member
				Refer to a friend or colleague or share with a collaborative group
				Plan a research project
				Prepare report, article, research paper or presentation
				Get information to assist in making policy decisions
				Help with work assignment or job responsibilities
				General knowledge or better understanding of health care system
				Get information to teach others
				Complete school/class project
				Find training opportunities and support
				Meet continuing education requirements
				Get funding for programs or projects
				Review the latest research findings and statistics
				Submit comments, ask questions or complete other online transactions
				Support quality improvement efforts and innovation
				Other (please specify)		A
ENACQhar0019251		A	What other purpose do you have for using the information from the site today?			Text area, no char limit		N	Skip Logic Group	Other Use for Information
ENACQLiv0016080	ALL		What features on this site did you find most useful?	A to Z Index		Checkbox, one-up vertical	M	Y	OPS Group	Useful Features
				About Us
				Audience Labels (Patients & Consumers, Professionals, Policymakers)
				Buttons & Navigation Tabs
				Browse
				Category Labels
				Contact Us
				E-mail Updates
				Enlarge Text Size
				Frequently Asked Questions
				Footer Links to Topics
				Rotating Image Box
				Search
				Site Map
				Spanish Translations
				What’s New
				Other (please specify)	A
ACQLiv0016081	ALL	A	Other features			Text field, <100 char			OPS Group	Other Useful Features
AML002913	ALL		Did you encounter any technical difficulties?	No		Radio button, one-up vertical	Single	Y	OPS Group	Tech Difficulties
				Yes, please describe the problem (be as specific as possible)	A
AML002914		A	Please describe technical difficulties			Text field, <100 char		N	OPS Group	Other Tech
AML002915	ALL		How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		Improvements