661 2013 661 Alumni Questionnaire Master

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Overview

Model Qsts
Custom Qsts Current

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Sheet 1: Model Qsts

Model Instance Name:
Dept of State Alumni
MID:	ZRNAM8Y5FF1IERIhoFRU8A==
Date:	2/15/2013
Dept of State Alumni MODEL QUESTION LIST
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Content (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Return (1=Very Unlikely, 10=Very Likely)
	Please rate your perception of the accuracy of information on this site.		What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		How likely are you to return to this site?
	Please rate the quality of information on this site.		How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
	Please rate the freshness of content on this site.		How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		How likely are you to recommend this site to someone else?
	Functionality (1=Poor, 10=Excellent, Don't Know)				Primary Resource (1=Very Unlikely, 10=Very Likely)
	Please rate the usefulness of the website tools provided (i.e. Digital Dialogues, posting content) on this site.				How likely are you to use this site as your primary resource for staying in touch with your fellow alumni?
	Please rate the convenient placement of the website tools (i.e. Digital Dialogues, posting content) on this site.
	Please rate the variety of website tools (i.e. Digital Dialogues, posting content) on this site.
	Look and Feel (1=Poor, 10=Excellent, Don't Know)
	Please rate the visual appeal of this site.
	Please rate the balance of graphics and text on this site.
	Please rate the readability of the pages on this site.
	Navigation (1=Poor, 10=Excellent, Don't Know)
	Please rate the number of clicks to get where you want on this site.
	Please rate the options available for navigating this site.
	Please rate how well the site layout helps you find what you are looking for.
	Site Performance (1=Poor, 10=Excellent, Don't Know)
	Please rate how quickly pages load on this site.
	Please rate the consistency of speed from page to page on this site.
	Please rate the ability to load pages without getting error messages on this site.
	Search (1=Poor, 10=Excellent, Don't Know)
	Please rate the relevance of search results on this site.
	Please rate the organization of search results on this site.
	Please rate how well the search results help you decide what to select.
	Please rate how well the search feature helps you to narrow the results to find what you want.

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Sheet 2: Custom Qsts Current

Model Instance Name:			red & strike-through: DELETE
Dept of State Alumni			underlined & italicized: RE-ORDER
MID: ZRNAM8Y5FF1IERIhoFRU8A==			pink: ADDITION
Date: 2/8/2013			blue + -->: REWORDING
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	Labels
ACQhar0022374		What resource or feature is the most useful resource for you on this website?			Text area, no char limit		Y		Useful resource
ACQhar0022375		What resource or feature is missing that you would like to have added?			Text area, no char limit		Y		Missing resource
ACQhar0022376		How do you primarily access the International Exchange Alumni website?	By computer	A	Radio button, one-up vertical	single	Y	Skip Logic	Site access
			By smartphone
ACQhar0022377	A	If by computer, do you use a…?	Home computer		Radio button, one-up vertical	single	Y		Computer type
			Internet café
			Other, please specify	B
ACQhar0022378	B	Please specify other type of computer used to access the Alumni website.			Text area, no char limit		N		Other computer type
LNH3461		Please rank the order of topics from most to least interested in: Jobs	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3462		Grants	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3463		Opportunity ot come back to the USA on another exchange program	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3464		Networking with Alumni	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3465		Events	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3466		News	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3467		Online course made available exclusively to alumni	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3468		Digital dialogue webchats	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
LNH3469		Other, please specify	1 = Most Important		Drop down, select one	single	Y	Rank Group	Interest ranking
			2
			3					Adjust Template/Style Sheet
			4
			5
			6
			7
			8					Anchor Answer Choice
			9 = Least Important					Anchor Answer Choice
ACQhar0022425		Please specify other interests.			Text area, no char limit		N		Other interest
AKR0706		Where are you from?	United States of America		Drop down, select one	single	Y		Home country
			Afghanistan
			Albania
			Algeria
			Andorra
			Angola
			Anguilla
			Antigua and Barbuda
			Argentina
			Armenia
			Australia
			Austria
			Azerbaijan
			Bahamas, The
			Bahrain
			Bangladesh
			Barbados
			Belarus
			Belgium
			Belize
			Benin
			Bermuda
			Bhutan
			Bolivia
			Bosnia and Herzegovina
			Botswana
			Brazil
			Brunei
			Bulgaria
			Burkina Faso
			Burma
			Burundi
			Cambodia
			Cameroon
			Canada
			Cape Verde
			Central African Republic
			Chad
			Chile
			China
			Colombia
			Comoros
			Cook Islands
			Costa Rica
			Côte d'Ivoire
			Croatia
			Cuba
			Cyprus
			Czech Republic
			Democratic Republic of the Congo
			Denmark
			Djibouti
			Dominica
			Dominican Republic
			Timor Leste
			Ecuador
			Egypt
			El Salvador
			Equatorial Guinea
			Eritrea
			Estonia
			Ethiopia
			Fiji
			Finland
		France
		Gabon
		Gambia, The
		Gaza
		Georgia
		Germany
		Ghana
		Greece
		Grenada
		Guatemala
		Guinea
		Guinea-Bissau
		Guyana
		Haiti
		Holy See
		Honduras
		Hong Kong
		Hungary
		Iceland
		India
		Indonesia
		Iran
		Iraq
		Ireland
		Israel
		Italy
		Jamaica
		Japan
		Jordan
		Kazakhstan
		Kenya
		Kiribati
		Korea, North
		Korea, South
		Kosovo
		Kuwait
		Kyrgyzstan
		Laos
		Latvia
		Lebanon
		Lesotho
		Liberia
		Libya
		Liechtenstein
		Lithuania
		Luxembourg
		Macau
		Macedonia
		Madagascar
		Malawi
		Malaysia
		Maldives
		Mali
		Malta
		Marshall Islands
		Mauritania
		Mauritius
		Mexico
		Micronesia
		Moldova
		Monaco
		Mongolia
		Montenegro
		Morocco
		Mozambique
		Namibia
		Nauru
		Nepal
		Netherlands
		Netherlands Antilles
		New Zealand
		Nicaragua
		Niger
		Nigeria
		Norway
		Oman
		Pakistan
		Palau
		Panama
		Papua New Guinea
		Paraguay
		Peru
		Philippines
		Poland
		Portugal
		Qatar
		Romania
		Russia
		Rwanda
		Samoa
		San Marino
		Sao Tome and Principe
		Saudi Arabia
		Senegal
		Serbia
		Seychelles
		Sierra Leone
		Singapore
		Slovakia
		Slovenia
		Solomon Islands
		Somalia
		South Africa
		South Sudan
		Spain
		Sri Lanka
		St. Kitts and Nevis
		St. Lucia
		St. Vincent and the Grenadines
		Sudan
		Suriname
		Swaziland
		Sweden
		Switzerland
		Syria
		Taiwan
		Tajikistan
		Tanzania
		Thailand
		Togo
		Tonga
		Trinidad and Tobago
		Tunisia
		Turkey
		Turkmenistan
		Tuvalu
		Uganda
		Ukraine
		United Arab Emirates
		United Kingdom
		Uruguay
		Uzbekistan
		Vanuatu
		Venezuela
		Vietnam
		West Bank
		Yemen
		Zambia
		Zimbabwe
AKR0710		What is your primary reason for visiting the site today?	Calendar of events		Radio button, one-up vertical	single	Y	Skip Logic	Reason
			Grant & funding opportunity listings
			Alumni news
			Photo gallery
			Find fellow alumni	A
			Learn about exchange program opportunities
			Learn about alumni associations
			Register for the website
			Update profile
			Access online resource center
			Other, please specify	B
KFB05675	A	Were you able to find the person you were looking for today?	Yes		Checkbox, one-up vertical	single	Y		Find Person
			No
			Still looking
AKR0711	B	Please specify your other reason for visiting the site today.			Text area, no char limit		N		OE_Reason
AKR0715		Did you find what you were looking for?	Yes		Checkbox, one-up vertical	single	Y	Skip Logic	Find info
			Partially	B
			No (please specify)	A
AKR0727	A	If not, what were you looking for?			Text area, no char limit		N		OE_Did not find
ACQLiv0007006	B	If you found only partial information, please tell us what specific content you were looking for.			Text area, no char limit		N		OE_Partial Info
ACQLiv0006990		How would you describe your navigation experience on this site today?	I experienced no problems navigating the site		Checkbox, one-up vertical	multi	N	Skip Logic	Navigation Experience
			Navigating between different sections of the site was unclear
			Navigating within a particular section was unclear
			Links/menu choices did not take me where I excepted
			Had technical difficulties (e.g. broken links, error messages)
			Other (please specify)	A
ACQLiv0007007	A	Please tell us what other navigational difficulty did you experience.			Text area, no char limit		N		OE_Navigation