694 2013 694 CHCO Abandoner Survey v3
American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys
2013 694 CHCO Abandoner Survey v3.xlsx
2013 689 NWHLC v2 Questionnaire - 2013 VA Questionnaire_11-26-12
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
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Custom Qsts
Overview
Current Model QstsCustom Qsts
Sheet 1: Current Model Qsts
| Measure Name | CHCO Abandoner V3 | ||
| MID: | t100VVFkxl0Qot4Ft14oFg== | ||
| Abandoner Survey (Formerly Abandoner)-Model questions utilize the ACSI methodology to determine scores and impacts | |||
| CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||
| Satisfaction (1=Poor, 10=Excellent) | Likelihood to Return (=Not Very Likely, 10=Very Likely) | ||
| 1 | What is your overall satisfaction with this job application process? | 4 | How likely are you to <b>return to apply for a specific job at this agency in the future</b>? |
| 2 | How well does this job application process meet your expectations? | Likelihood to Recommend (1=Not Very Likely, 10=Very Likely) | |
| 3 | How does this job application process compare to your idea of an ideal job application process? | 5 | How likely are you to <b>recommend someone else apply for a job with this agency</b>? |
| Likelihood to Consider Employment with the Federal government (1=Not Very Likely, 10=Very Likely) | |||
| 6 | How likely are you to consider employment with the Federal government in the future? | ||
|
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Sheet 2: Custom Qsts
| Abandoner Survey cont. | |||||||||
| CQ ID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | |
| AED11932 | Please select the reason(s) that you are not going to apply for this job: | Number of questions to answer | Checkbox, one-up vertical | Multi | Y | OPS Group | |||
| Application process was too complicated | |||||||||
| Number of essay questions to write | |||||||||
| Application will take too long to complete | |||||||||
| Do not understand the duties of the position | |||||||||
| Pay/Benefits are not acceptable | |||||||||
| Location is not acceptable | |||||||||
| Do not understand if I qualify for the position | |||||||||
| I do not meet the requirements for the position | |||||||||
| I was just browsing jobs and not interested in applying at this time | |||||||||
| Job is not a good match for what I am looking for | |||||||||
| Other, please specify | A | ||||||||
| AED11933 | A | Other_not applying for job | Text area, no char limit | N | OPS Group | ||||
| AED11934 | From the answers that you selected, which is the PRIMARY reason for not applying: | Number of questions to answer | Radio button, one-up vertical | Single | Y | ||||
| Application process was too complicated | |||||||||
| Number of essay questions to write | OPS Group | ||||||||
| Application will take too long to complete | |||||||||
| Do not understand the duties of the position | |||||||||
| Pay/Benefits are not acceptable | |||||||||
| Location is not acceptable | |||||||||
| Do not understand if I qualify for the position | |||||||||
| I do not meet the requirements for the position | |||||||||
| I was just browsing jobs and not interested in applying at this time | |||||||||
| Job is not a good match for what I am looking for | |||||||||
| Other, please specify | B | ||||||||
| AED11935 | B | Other_not applying for job | Text area, no char limit | N | OPS Group | ||||
| AED11936 | Are you currently employed? | Yes | Drop down, select one | Single | Y | ||||
| No | |||||||||
| AED11938 | Have you ever worked for the Federal Government? | Yes, I currently work for the Federal government | C | Drop down, select one | Single | Y | Skip Logic | ||
| Yes, I have worked for the Federal government but currently do not | |||||||||
| No, I have never worked for the Federal government | |||||||||
| AED11939 | C | If yes, what is the highest grade level position you have held with the Federal Government? | G1 or equivalent | Drop down, select one | Single | N | Skip Logic | ||
| G2 or equivalent | |||||||||
| G3 or equivalent | |||||||||
| G4 or equivalent | |||||||||
| G5 or equivalent | |||||||||
| G6 or equivalent | |||||||||
| G7 or equivalent | |||||||||
| G8 or equivalent | |||||||||
| G9 or equivalent | |||||||||
| G10 or equivalent | |||||||||
| G11 or equivalent | |||||||||
| G12 or equivalent | |||||||||
| G13 or equivalent | |||||||||
| G14 or equivalent | |||||||||
| G15 or equivalent | |||||||||
| SES/SL/ST | |||||||||
| Don't know | |||||||||
| Other, please specify | D | ||||||||
| AED12566 | D | Other_highest grade level held | Text area, no char limit | ||||||
| AED11940 | How did you hear about this job? | I was notified via a USAJOBS automated search agent | Radio button, one-up vertical | Multi | Y | OPS Group | |||
| I routinely search USAJOBS | |||||||||
| College career service center | |||||||||
| Social media (Facebook, Twitter, etc.) | |||||||||
| I attended a recruitment event where I met with agency representatives | |||||||||
| Visited the agency website | |||||||||
| I was referred to the position by an employee of that agency | |||||||||
| Agency print ad | |||||||||
| Referred by an associate/friend | |||||||||
| Found it on another job board or search agent other than USAJOBS | |||||||||
| Other, please specify | E | ||||||||
| AED11941 | E | Other_hear about job | Other_hear about job | Text area, no char limit | OPS Group | ||||
| AED11943 | Have you graduated college or obtained your degree within the last two years? | Yes | Drop down, select one | Single | Y | ||||
| No | |||||||||
| AED11944 | What is the highest level of education you have attained? | High school diploma | Radio button, one-up vertical | Single | Y | OPS Group | |||
| Some college | |||||||||
| Technical or vocational degree | |||||||||
| Associate Degree | |||||||||
| Bachelor's degree | |||||||||
| Master's degree | |||||||||
| Advanced degree (Ph.D, JD, etc) | |||||||||
| Other, please specify | F | ||||||||
| AED11945 | F | Other_level of education | Text area, no char limit | N | OPS Group | ||||
| AED11946 | How many years of experience do you have in your current career field? | 0-2 Years | Radio button, one-up vertical | Y | |||||
| 3-5 Years | |||||||||
| 6-10 Years | |||||||||
| 11-15 Year | |||||||||
| More than 15 years | |||||||||
| AED11947 | What Federal grade level position were you considering applying for today? | GS-1 or equivalent | Drop down, select one | Single | Y | Ops Group | |||
| GS-2 or equivalent | |||||||||
| GS-3 or equivalent | |||||||||
| GS-4 or equivalent | |||||||||
| GS-5 or equivalent | |||||||||
| GS-6 or equivalent | |||||||||
| GS-7 or equivalent | |||||||||
| GS-8 or equivalent | |||||||||
| GS-9 or equivalent | |||||||||
| GS-10 or equivalent | |||||||||
| GS-11 or equivalent | |||||||||
| GS-12 or equivalent | |||||||||
| GS-13 or equivalent | |||||||||
| GS-14 or equivalent | |||||||||
| GS-15 or equivalent | |||||||||
| SES/SL/ST | |||||||||
| Not sure | |||||||||
| Other, please specify | G | ||||||||
| EDO06712 | G | Other_Federal grade level applying for | Text area, no char limit | N | |||||
| AED11937 | Are you a Veteran? | Yes | Drop down, select one | Single | Y | ||||
| No | |||||||||
| AED12567 | If you could make ONE improvement to this job application process, what would it be? | Better information on what to expect next | Radio button, one-up vertical | Single | Y | OPS Group | |||
| Information on when I should expect to hear if I am being considered for the position | |||||||||
| Easier to understand job opportunity announcements | |||||||||
| Integrate all hiring systems so applicants only have to enter their resume/information one time | |||||||||
| No written essays | |||||||||
| Better information on how I will be evaluated | |||||||||
| Other, please specify | H | ||||||||
| AED11948 | H | Other_improvement | Text area, no char limit | N | OPS Group | ||||
| Applicant Background: The information below is voluntary and will be used for statistical purposes only and is strictly confidential | |||||||||
| Ethnicity | Hispanic or Latino-a person of Cuban, Mexican, Puerto Rican, South or Central American origin, regardless of race | Drop down, select one | Single | N | |||||
| Not Hispanic or Latino | |||||||||
| Race (check all that apply) | American Indian or Alaska Native -a person having origins in any of the original peoples of North or South America (including Central America), and who maintains tribal affiliation or community attachment | Checkbox, one-up vertical | Multi | N | |||||
| Asian -a person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Phillipine Islands, Thailand, or Vietnam | |||||||||
| Black or African American - a person having origins in any of the black racial groups of Africa | |||||||||
| Native Hawaiian or Other Pacific Islander - a person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands | |||||||||
| White - a person having origins in any of the original peoples of Europe, the Middle East, or North America | |||||||||
| Disability: A person is disabled if he or she has a physical or mental impairment which substantially limits one or more major life activities, has a record of such impairment, or is regarded as having such impairment. | I do not have a disability. | Drop down, select one | Single | N | |||||
| Deaf | |||||||||
| Blind | |||||||||
| Missing extremities | |||||||||
| Partial paralysis | |||||||||
| Complete paralysis | |||||||||
| Convulsive disorder | |||||||||
| Mental retardation | |||||||||
| Mental or emotional illness | |||||||||
| Severe distortion of limbs and/or spine | |||||||||
| I have a disability, but it is not listed. | |||||||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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