712 2013 712 NIDCR Spanish 9-06-2012

---

Overview

Model Qsts Engl Equiv
Current Custom Qsts EE

---

Sheet 1: Model Qsts Engl Equiv

Model Instance Name:
NIDCR Spanish (Engl Equiv)
MID:	ck4Elsw855ltYlJ51wUwoQ==
Date:	7/10/2009
\
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Content		Satisfaction		Likelihood to Return
	(1=Poor, 10=Excellent, Don't Know)		(1=Poor, 10=Excellent)		(1=Not Very Likely, 10=Very Likely)
1	Please rate the accuracy of information on this site.	21	What is your overall satisfaction with this site?	24	How likely are you to return to this site?
2	Please rate the quality of information on this site.	22	How well does this site meet your expectations?		Recommend
					(1=Not Very Likely, 10=Very Likely)
3	Please rate the freshness of content on this site.	23	How does this site compare to your idea of an ideal website?	25	How likely are you to recommend this site to someone else?
	Functionality				Primary Resource
	(1=Poor, 10=Excellent, Don't Know)				(1=Not Very Likely, 10=Very Likely)
4	Please rate the usefulness of the information provided on this site.			26	How likely are you to use this site as your primary resource for oral health information?
5	Please rate the convenience of the information on this site.
6	Please rate the ability to accomplish what you wanted on this site.
	Look and Feel
	(1=Poor, 10=Excellent, Don't Know)
7	Please rate the ease of reading on this site.
8	Please rate the clarity of site organization.
9	Please rate the clean layout of this site.
	Navigation
	(1=Poor, 10=Excellent, Don't Know)
10	Please rate the degree to which the number of steps it took to get where you want is acceptable.
11	Please rate the ability to find information you want on this site.
12	Please rate the clarity of the site map.
13	Please rate the ease of navigation on this site.
	Site Performance
	(1=Poor, 10=Excellent, Don't Know)
14	Please rate the speed of loading the pages on this site.
15	Please rate the consistency of speed on this site.
16	Please rate the reliability of site performance on this site.
	Search
	(1=Poor, 10=Excellent, Don't Know)
	Please rate the usefulness of the search results on this site.
17
18	Please rate how well this site provides comprehensive search results.
	Please rate the organization of search results on this site.
19
20	Please rate how the search feature helps you to narrow the results to find the information you want.

---

Sheet 2: Current Custom Qsts EE

Model Instance Name:				red & strike-through: DELETE
NIDCR Spanish (Engl Equiv)				underlined & italicized: RE-ORDER
MID:	ck4Elsw855ltYlJ51wUwoQ==			pink: ADDITION
Date:	9/6/2012			blue + -->: REWORDING
NIDCR Spanish (Engl Equiv) CUSTOM QUESTION LIST
QID (Group ID)	Skip Logic Label	Question Text	Answer IDs (DOT ONLY)	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
KFB05000		How often do you visit the NIDCR website?		First time		Radio button, one-up vertical	Single	Yes		Visit Frequency
				Daily
				About once a week
				About once a month
				Once or twice a year
KFB05001		How did you find out about this site?		Search Engine (e.g. Google, Yahoo, Excite)		Radio button, one-up vertical	Single	Yes		Find Out About
				Followed Español link from English NIDCR website
				Link from another site
				Publications/products
				Family member, friend, neighbor, etc.
				I don’t remember
				Other (please specify)	A
KFB05002	A	Please specify how you found out about this site.				Text field, <100 char	Open			OPS_Find Out About
KFB05003		From where are you accessing this site?		United States		Radio button, one-up vertical	Single	Yes		Accessing
				Mexico
				Puerto Rico
				Central America
				South America
				Caribbean
				Europe
				Other (please specify):	B
KFB05004	B	Please specify from where you are accessing this site.				Text field, <100 char	Open			OPS_Accessing
ACQWro0010185		What information were you looking for today?	ACQWro0010185A01	Gum disease (periodontitis and gingivitis)		Radio button, one-up vertical	Single	Yes	Skip Logic Group	Looking For
			ACQWro0010185A02	Dry mouth
			ACQWro0010185A03	General oral and dental health
			ACQWro0010185A04	Dental care
			ACQWro0010185A05	Cancer treatment and oral health
			ACQWro0010185A06	Publications
			ACQWro0010185A07	Other topic	A
ACQWro0010186	A	Please specify the topic you were looking for today.				Text area, no char limit			Skip Logic Group	OPS_Looking For
KFB05006		Did you find what you were looking for on the NIDCR site?		Yes		Radio button, one-up vertical	Single	Yes		Did You Find
				No
				Still looking for information when survey popped
				Not looking for anything in particular
KFB05007		How do you plan to use the information you find on this site today?				Text area, no char limit	Open	No		Plan to Use
ACQOsl0002108		How would you best describe the Spanish-language information on this website?	ACQOsl0002108A01	Very difficult to understand	C	Radio button, one-up vertical	Single	Yes	Skip Logic Group	Comprehension
			ACQOsl0002108A02	Somewhat difficult to understand	C
			ACQOsl0002108A03	Somewhat easy to understand	F
			ACQOsl0002108A04	Very easy to understand
ACQWro0010187	C	What topic or page was difficult to understand?				Text area, no char limit		Yes	Skip Logic Group	OE_Comprehension
ACQinh0015663	F	Is there any topic or page that could be simplified so it would be easier for visitors to understand?				Text area, no char limit			Skip Logic Group	OE_Simplified
KFB05008		What additional information or resources would you like to see included on our site?				Text area, no char limit	Open	No		Additional Info
KFB05009		If you could make one improvement to our site, what would it be?				Text area, no char limit	Open	No		Improvement
KFB05010		In the past year, what other health related sites have you used?				Text area, no char limit	Open	No		Other Sites
KFB05011		Which best describes you?		Person with a health concern		Radio button, one-up vertical	Single	Yes		Role
				Family member/friend of a person with a health concern
				Health educator
				Student
				Health care provider
				NIDCR staff
				Other government staff
				Media
				Other (please specify)	D
KFB05012	D	Please specify your role in coming to this site.				Text area, no char limit	Open	No		OPS_Role
KFB05013		What is your gender?		Female		Radio button, one-up vertical	Single	No		Gender
				Male
KFB05014		Which age category best describes you?		Under 18		Radio button, one-up vertical	Single	No		Age
				18-24
				25-34
				35-44
				45-54
				55-64
				65-74
				75+
KFB05015		What is the highest level of education that you have completed?		Less than high school		Radio button, one-up vertical	Single	No		Education
				Completed high school/GED
				Some community college/vocational/technical school
				Completed community college/vocational/technical school
				Some college/university
				Completed college/university
				Graduate/professional degree
KFB05017		Please specify your country or geographical region of origin:		United States		Radio button, one-up vertical	Single	Yes		Origin
				Mexico
				Puerto Rico
				Central America
				South America
				Caribbean
				Europe
				Other (please specify):	E
KFB05018	E	Please specify your country or geographical region of origin.				Text field, <100 char	Open			OPS_Origin
KFB05019		Do you speak English?		Yes		Radio button, one-up vertical	Single	Yes		Speak English
				No
KFB05020		Do you prefer to read in Spanish or English?		Spanish		Radio button, one-up vertical	Single	Yes		Reading Preference
				English
				Both Spanish and English
KFB05021		Which of the following phrases best describes how you communicate at home?		I always speak Spanish		Radio button, one-up vertical	Single	Yes		Communicate at Home
				I speak more Spanish than English
				I speak Spanish as often as I speak English
				I speak more English than Spanish
				I always speak English