Model Instance Name: | |||||||||||
Welcome and Thank You Text | |||||||||||
Directions: | |||||||||||
This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text. | |||||||||||
Examples | |||||||||||
Welcome Text Example | |||||||||||
Welcome Text | |||||||||||
Welcome to girlshealth.gov. We value your feedback! Would you help us make our website better? (If yes, survey will minimize and pop up upon exit/close.) Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. |
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Thank You Text Example | |||||||||||
DEFAULT Thank You Text | |||||||||||
Thank you for your time in completing this survey. Your input is very valuable to us and we will take it into consideration. | |||||||||||
Model Instance Name: | |||||||||
Girls Health V2 | |||||||||
MID: | Existing Measure - Please fill in; New Measure - DOT will fill in | ||||||||
Partitioned (Y/N)? Y | |||||||||
FPI Included(Y/N)?N | |||||||||
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. | |||||||||
Date: 10-24-2013 | Fill In Date | ||||||||
Girls Health V2 | |||||||||
Model questions utilize the ACSI methodology to determine scores and impacts | |||||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | FPI | ||||||
MQ Label | MQ Label | MQ Label | Y? | ||||||
Site Information (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | |||||||
Site Information - Thoroughness | Please rate the thoroughness of information provided on this site. | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
Return | How likely are you to return to this site? | ||||
Site Information - Understandable | Please rate how understandable this site’s information is. | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |||||
Site Information - Answers | Please rate how well the site’s information provides answers to your questions. | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
Recommend | How likely are you to say good things about this website in the next 30 days? | ||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||||||
Site Performance - Loading | Please rate how quickly pages load on this site. | Primary Resource | How likely are you to use this website more than other websites for health information about girls in the next 30 days? | ||||||
Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | Visit Social Presence (1=Very Unlikely, 10=Very Likely) | |||||||
Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | Visit Social Presence | How likely are you to visit this agency's Facebook presence in the next 30 days? | ||||||
Functionality (1=Poor, 10=Excellent, Don't Know) | |||||||||
Functionality - Usefulness | Please rate the usefulness of the features provided on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal). | ||||||||
Functionality - Convenient | Please rate the convenient placement of the features on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal). | ||||||||
Functionality - Variety | Please rate the variety of features on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal). | ||||||||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | |||||||||
Look and Feel - Appeal | Please rate the visual appeal of this site. | ||||||||
Look and Feel - Balance | Please rate the balance of graphics and text on this site. | ||||||||
Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||||
Navigation (1=Poor, 10=Excellent, Don't Know) | |||||||||
Navigation - Organized | Please rate how well the site is organized. | ||||||||
Navigation - Options | Please rate the options available for navigating this site. | ||||||||
Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||||
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |