749 2014 749 EPA Regulations gov

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 749 EPA Regulations gov 12-11-13.xlsx

2014 748 DOC ITA Export gov - 2014 753 USPTO

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Model Qsts (7-16-12)
Current Custom Qsts
Current Custom Qsts (8-6-13)
Custom Qsts (1-8-13)
Custom Qsts (12-18-12)
Custom Qsts (7-16-12)
Custom Qsts (5-11-12)
Custom Qsts (5-1-12)
Custom Qsts (2-20-12)
Custom Qsts (11-1-11)
Custom Qsts (213-11)
Custom Qsts (7-1-10)
Custom Qsts (6-7-10)
Custom Qsts (2-22-2010)
Custom Qsts (2-2-10)
Custom Qsts (9-1-09)
Custom Qsts 07-31-09
Custom Qsts 04-13-09
Qsts Current 3-23-2009
Custom Qsts (1-27-09)
Custom Qsts (6-25-08)
Guidelines


Sheet 1: Current Model Qsts

Model Instance Name:




Regulations.gov




MID: sJNkhVARwtQkos59ZsYl5w==



Date: 6/25/2008







Regulations.gov MODEL QUESTION LIST
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS

NOTE: All questions under each element are required.
Element questions are partitioned among surveys.

Satisfaction questions are required.
Satisfaction questions appear on all surveys.

Future behaviors may be modified based on your site's objectives.
Future behavior questions appear on all surveys.

REQUIRED ELEMENTS (common to all websites)




Functionality (1=poor, 10=excellent, Don't Know)
Satisfaction
Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1 Please rate the usefulness of the services provided on this site. 17 What is your overall satisfaction with this site? 20 How likely are you to return to this site?
2 Please rate the convenience of the services on this site. 18 How well does this site meet your expectations?
Recommend (1=Very Unlikely, 10=Very Likely)
3 Please rate the ability to accomplish what you wanted to on this site. 19 How does this site compare to your idea of an ideal website? 21 How likely are you to recommend this site to someone else?

Look and Feel (1=poor, 10=excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Please rate the ease of reading this site.

22 How likely are you to use this site as your primary resource for participating in the federal regulatory process?
5 Please rate the clarity of site organization.


6 Please rate the clean layout of this site.



Navigation (1=poor, 10=excellent, Don't Know)



7 Please rate the degree to which the number of steps to get where you want is acceptable.



8 Please rate the ability to find information you want on this site.

9 Please rate the ease of navigation on this site.

Search (1=poor, 10=excellent, Don't Know)
10 Please rate the usefulness of search results on this site.



11 Please rate how this site provides comprehensive search results.



12 Please rate the organization of search results on this site.



13 Please rate how the search feature helps you to narrow the results to find the information you want.




Site Performance (1=poor, 10=excellent, Don't Know)



14 Please rate the speed of loading the page on this site.



15 Please rate the consistency of speed on this site.



16 Please rate the reliability of site performance on this site.





Sheet 2: Model Qsts (7-16-12)

Model Instance Name:




Regulations.gov




MID: sJNkhVARwtQkos59ZsYl5w==



Date: 6/25/2008







Regulations.gov MODEL QUESTION LIST
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS

NOTE: All questions under each element are required.
Element questions are partitioned among surveys.

Satisfaction questions are required.
Satisfaction questions appear on all surveys.

Future behaviors may be modified based on your site's objectives.
Future behavior questions appear on all surveys.

REQUIRED ELEMENTS (common to all websites)




Functionality (1=poor, 10=excellent, Don't Know)
Satisfaction
Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1 Please rate the usefulness of the services provided on this site. 17 What is your overall satisfaction with this site? 20 How likely are you to return to this site?
2 Please rate the convenience of the services on this site. 18 How well does this site meet your expectations?
Recommend (1=Very Unlikely, 10=Very Likely)
3 Please rate the ability to accomplish what you wanted to on this site. 19 How does this site compare to your idea of an ideal website? 21 How likely are you to recommend this site to someone else?

Look and Feel (1=poor, 10=excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Please rate the ease of reading this site.

22 How likely are you to use this site as your primary resource for obtaining regulatory information? --> How likely are you to use this site as your primary resource for participating in the federal regulatory process?
5 Please rate the clarity of site organization.


6 Please rate the clean layout of this site.



Navigation (1=poor, 10=excellent, Don't Know)



7 Please rate the degree to which the number of steps to get where you want is acceptable.



8 Please rate the ability to find information you want on this site.

9 Please rate the ease of navigation on this site.

Search (1=poor, 10=excellent, Don't Know)
10 Please rate the usefulness of search results on this site.



11 Please rate how this site provides comprehensive search results.



12 Please rate the organization of search results on this site.



13 Please rate how the search feature helps you to narrow the results to find the information you want.




Site Performance (1=poor, 10=excellent, Don't Know)



14 Please rate the speed of loading the page on this site.



15 Please rate the consistency of speed on this site.



16 Please rate the reliability of site performance on this site.





Sheet 3: Current Custom Qsts

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 6/1/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab









Learn tab









Advanced Search









Are you new to the site?' links









What's Trending









Regulations with comments due soon









Newly Posted Regulations









Other C








None of the above






AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government









Local/State government









Foreign government






AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment X








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





CAS0035802 X Please provide feedback on the newly redesigned comment form.



Text field >100 char
N Skip Logic OE_comment form
CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected D








Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CAS0035803 D Please describe any specific navigation links or paths that did not take you where they should have.

Text field, no char limit
N Skip Logic OE_Links didn't lead where expected
CWS01245 B Please tell us about your other experience while navigating Regulations.gov today.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ALM0164
Were you able to accomplish what you wanted to do on Regulations.gov today? Yes C Radio Button One Up Vertical Single Y Skip Logic Group




No A





ACQinh0014134 A Why weren't you able to accomplish your task today?

Text field, <100 char
N
Not able to accomplish
CAS0035804 C Which of these method(s) helped you accomplish what you wanted to do on the site today? Search box/Search tab
Checkbox, one-up vertical Multi Y Skip Logic Successful Methods


Browse tab








Learn tab









Advanced Search









Are you new to the site?' links









What's Trending









Regulations with comments due soon









Newly Posted Regulations









None of the above






CAS0035822
What specific ways can we improve your experience navigating on this site?

Text field no char. Limit
N
Nav. Improvement

Sheet 4: Current Custom Qsts (8-6-13)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 6/1/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab









Learn tab









Advanced Search









Are you new to the site?' links









What's Trending









Regulations with comments due soon









Newly Posted Regulations









Other C








None of the above






AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government









Local/State government









Foreign government






AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment X








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ






X Please provide feedback on the newly redesigned comment form.



Text field >100 char
N Skip Logic

CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected D








Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B






D Please describe any specific navigation links or paths that did not take you where they should have.

Text field, no char limit
N Skip Logic OE_Links didn't lead where expected
CWS01245 B Please tell us about your other experience while navigating Regulations.gov today.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ALM0164
Were you able to accomplish what you wanted to do on Regulations.gov today? Yes C Radio Button One Up Vertical Single Y Skip Logic Group




No A, B





ACQinh0014134 A Why weren't you able to accomplish your task today?

Text field, <100 char
N
Not able to accomplish

C Which of these method(s) helped you accomplish what you wanted to do on the site today? Search box/Search tab
Checkbox, one-up vertical Multi Y Skip Logic Successful Methods


Browse tab








Learn tab









Advanced Search









Are you new to the site?' links









What's Trending









Regulations with comments due soon









Newly Posted Regulations









None of the above






ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement


What specific ways can we improve your experience navigating on this site?

Text field no char. Limit
N
Nav. Improvement

Sheet 5: Custom Qsts (1-8-13)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 6/1/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab N, O








Learn tab L








Advanced Search









Are you new to the site?' links









What's Trending









Regulations with comments due soon









Newly Posted Regulations









Other (please specify): --> Other C








None of the above






ACQCol0010896 N Each featured regulation on the Browse tab has a 'Comment Now' icon next to it, which links directly to the Submit a Comment page. Did you find this resource useful? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group Submit a Comment Page


No, I did not see that icon








No, I did not realize where that icon would lead








No, I wanted to read the regulation first








No, I did not want to submit a comment






ACQCol0010897 O Each featured regulation also has a Social Media Share icon. Did you use the Social Media Share functionality today? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group SM Share Functionality



No, I did not see that icon









No, I did not want to share any regulations






ACQCol0010898 L Which of these statements best describes your experience with the Regulatory Timeline. I learned information about the process I did not know
Radio Button One Up Vertical Single N Skip Logic Group Regulatory Timeline


I have a better understanding of the Regulatory process









I still have questions about the Regulatory process that were not answered









I found the explanations confusing









I expected different information within the Learn tab









None of the above






AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features on the search results page did you use today? (check all that apply) Used the Sort By dropdown
Checkbox, one-up vertical Multi Y Skip Logic Search Features


Viewed results in Table format F







Filtered results by Agency









Filtered results by Category









Filtered results by Document Type









Filtered results by Docket Type









Filtered by Posted









Filtered by Comment Period









Filtered by Comments Due









Searched within Results









None of the above









Other (please specify): D





ACQinh0012637 F Do you prefer viewing results in the default List view or in the Table view? List view T Dropdown (Select-one) Single Y Skip Logic Table Format Opinion


Table view K







Not Sure/No Opinion






ACQinh0012617 T Please tell us why you prefer the List view to the Table view.

Text field, no char limit
N Skip Logic Prefer List
ACQinh0012618 K Please tell us why you prefer the Table view to the List view.

Text field, no char limit
N Skip Logic Prefer Table
AED08180 D Which other search result features did you use today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government









Local/State government









Foreign government






AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment A








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





ACQCol0010884 A When preparing to submit a comment, how do you prefer to read the document? (select all that apply)
Print it out
Checkbox, one-up vertical MULTI N Skip Logic Document Preference


Download and read the PDF on the computer







Read it on the website









Read it on a tablet or other mobile device






CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience while navigating Regulations.gov today.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ALM0164
Were you able to accomplish what you wanted to do on Regulations.gov today? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A, B





ACQinh0014134 A Why weren't you able to accomplish your task today?

Text field, <100 char
N
Not able to accomplish
ACQinh0014135 B Did you, or do you plan to, contact any of the following for help with what you could not accomplish today? Yes, the helpdesk
Checkbox, one-up vertical Multi N
Not accomplish - Future Contact


Yes, a specific department/agency directly








No, I do not plan to contact any of the above resources









No, I give up on trying to accomplish my task






KFB07322
If the following features were added to the site, how useful would they be to you?
Ability to engage with other Regulations.gov users through messaging and/or forum discussions
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






ACQWro0008357
Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know






ACQWro0008358
Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know






ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement

Sheet 6: Custom Qsts (12-18-12)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 6/1/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab N, O








Learn tab L








Advanced Search









Are you new to the site?' links









What's Trending









Regulations with comments due soon









Newly Posted Regulations









Other (please specify): C








None of the above






ACQCol0010896 N Each featured regulation on the Browse tab has a 'Comment Now' icon next to it, which links directly to the Submit a Comment page. Did you find this resource useful? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group Submit a Comment Page


No, I did not see that icon








No, I did not realize where that icon would lead








No, I wanted to read the regulation first








No, I did not want to submit a comment






ACQCol0010897 O Each featured regulation also has a Social Media Share icon. Did you use the Social Media Share functionality today? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group SM Share Functionality



No, I did not see that icon









No, I did not want to share any regulations






ACQCol0010898 L Which of these statements best describes your experience with the Regulatory Timeline. I learned information about the process I did not know
Radio Button One Up Vertical Single N Skip Logic Group Regulatory Timeline


I have a better understanding of the Regulatory process









I still have questions about the Regulatory process that were not answered









I found the explanations confusing









I expected different information within the Learn tab









None of the above






AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features on the search results page did you use today? (check all that apply) Used the Sort By dropdown
Checkbox, one-up vertical Multi Y Skip Logic Search Features


Viewed results in Table format F







Filtered results by Agency









Filtered results by Category









Filtered results by Document Type









Filtered results by Docket Type









Filtered by Posted









Filtered by Comment Period









Filtered by Comments Due









Searched within Results









None of the above









Other (please specify): D





ACQinh0012637 F Do you prefer viewing results in the default List view or in the Table view? List view T Dropdown (Select-one) Single Y Skip Logic Table Format Opinion


Table view K







Not Sure/No Opinion






ACQinh0012617 T Please tell us why you prefer the List view to the Table view.

Text field, no char limit
N Skip Logic Prefer List
ACQinh0012618 K Please tell us why you prefer the Table view to the List view.

Text field, no char limit
N Skip Logic Prefer Table
AED08180 D Which other search result features did you use today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government









Local/State government









Foreign government






AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment A








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





ACQCol0010884 A When preparing to submit a comment, how do you prefer to read the document? (select all that apply)
Print it out
Checkbox, one-up vertical MULTI N Skip Logic Document Preference


Download and read the PDF on the computer







Read it on the website









Read it on a tablet or other mobile device






CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience while navigating Regulations.gov today.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ALM0164
Were you able to accomplish what you wanted to do on Regulations.gov today? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A, B





ACQinh0014134 A Why weren't you able to accomplish your task today?

Text field, <100 char
N
Not able to accomplish
ACQinh0014135 B Did you, or do you plan to, contact any of the following for help with what you could not accomplish today? Yes, the helpdesk
Checkbox, one-up vertical Multi N
Not accomplish - Future Contact


Yes, a specific department/agency directly








No, I do not plan to contact any of the above resources









No, I give up on trying to accomplish my task






KFB07322
If the following features were added to the site, how useful would they be to you?
Ability to engage with other Regulations.gov users through messaging and/or forum discussions
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






ACQWro0008357
Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know






ACQWro0008358
Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know






ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement

Sheet 7: Custom Qsts (7-16-12)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 6/1/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X, Y Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab M, N, O








Learn tab L








Advanced Search A,B, X








Are you new to the site?' links









Regulations with comments due soon









Newly Posted Regulations









Other (please specify): C








None of the above






ACQinh0012635 Y How useful was having your search keyword highlighted within the search results? Very useful
Dropdown (Select-one) Single Y Skip Logic Keyword Highlight


Somewhat useful









Not useful






ACQCol0010894 M Are the documents shown under each category grouped logically? Yes
Radio Button One Up Vertical Single Y Skip Logic Group Browse Tab


No G





ACQCol0010895 G Please tell us how you feel the document categories could be grouped more logically.

Text field, no char limit
N Skip Logic OE_Logical Categorization
ACQCol0010896 N Each featured regulation on the Browse tab has a 'Comment Now' icon next to it, which links directly to the Submit a Comment page. Did you find this resource useful? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group Submit a Comment Page


No, I did not see that icon








No, I did not realize where that icon would lead








No, I wanted to read the regulation first








No, I did not want to submit a comment






ACQCol0010897 O Each featured regulation also has a Social Media Share icon. Did you use the Social Media Share functionality today? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group SM Share Functionality



No, I did not see that icon









No, I did not want to share any regulations






ACQCol0010898 L Which of these statements best describes your experience with the Regulatory Timeline. I learned information about the process I did not know
Radio Button One Up Vertical Single N Skip Logic Group Regulatory Timeline


I have a better understanding of the Regulatory process









I still have questions about the Regulatory process that were not answered









I found the explanations confusing









I expected different information within the Learn tab









None of the above






AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features on the search results page did you use today? (check all that apply) Used the Sort By dropdown
Checkbox, one-up vertical Multi Y Skip Logic Search Features


Viewed results in Table format F







Filtered results by Agency









Filtered results by Category









Filtered results by Document Type









Filtered results by Docket Type









Filtered by Posted









Filtered by Comment Period









Filtered by Comments Due









Searched within Results









None of the above









Other (please specify): D





ACQinh0012637 F Do you prefer viewing results in the default List view or in the Table view? List view T Dropdown (Select-one) Single Y Skip Logic Table Format Opinion


Table view K







Not Sure/No Opinion






ACQinh0012617 T Please tell us why you prefer the List view to the Table view.

Text field, no char limit
N Skip Logic Prefer List
ACQinh0012618 K Please tell us why you prefer the Table view to the List view.

Text field, no char limit
N Skip Logic Prefer Table
AED08180 D Which other search result features did you use today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic



I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment A








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





ACQCol0010884 A When preparing to submit a comment, how do you prefer to read the document? (select all that apply)
Print it out
Checkbox, one-up vertical MULTI N Skip Logic Document Preference


Download and read the PDF on the computer







Read it on the website









Read it on a tablet or other mobile device






CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N




Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience. --> Please tell us about your other experience while navigating Regulations.gov today.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ACQCol0010885
Which of the following social media tools and services do you use to share information or stay connected to Regulations.gov? Email/Email Alert
Checkbox, one-up vertical Multi Y Skip Logic Group Social Media


Facebook








Twitter








YouTube









Blogs









Podcasts/Online webcasts









RSS feeds









API/Widgets









Other, please specify A








None






ACQCol0010886 A Please tell us which other online services you use to stay connected to Regulations.gov.

Text field, no char limit
N Skip Logic Other Social Media
KFB07315
Regulations.gov has included year-to-date summary statistics and a graphic display of Site Data within the site. How useful do you feel the following additional features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






ACQWro0008352
Graphically display comments on regulatory actions by submitter group (e.g. law firms, NGOs) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Submitter


Somewhat Useful









Not Useful









Don't Know






ACQWro0008339
Graphically display comments on regulatory actions by geographic location Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Geographic


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
ALM0164
Were you able to accomplish what you wanted to do on Regulations.gov today? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A, B






A Why weren't you able to accomplish your task today?

Text field, <100 char
N
Not able to accomplish
AKR1359 A Since you did not accomplish what you wanted, what do you intend to do next? Try this site again later
Radio Button One Up Vertical Single Y




Call the helpdesk







Submit webform to helpdesk







Contact department/agency directly







Nothing-I give up







Try another site (please specify) B



AKR1360 B If you will try another site, please specify:

Text field, <100 char
N

B Did you, or do you plan to, contact any of the following for help with what you could not accomplish today? Yes, the helpdesk
Checkbox, one-up vertical Multi N




Yes, a specific department/agency directly








No, I do not plan to contact any of the above resources









No, I give up on trying to accomplish my task






KFB07322
If the following features were added to the site, how useful would they be to you?
Ability to engage with other Regulations.gov users through messaging and/or forum discussions
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






ACQWro0008357
Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know






ACQWro0008358
Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know






ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement

























































Sheet 8: Custom Qsts (5-11-12)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 2/17/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X, Y Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab M, N, O








Learn tab L








Advanced Search A,B, X








Are you new to the site?' links









Regulations with comments due soon









Newly Posted Regulations









Other (please specify): C








None of the above







Y How useful was having your search keyword highlighted within the search results? Very useful
Dropdown (Select-one) Single Y Skip Logic Keyword Highlight


Somewhat useful









Not useful






ACQCol0010894 M Are the documents shown under each category grouped logically? Yes
Radio Button One Up Vertical Single Y Skip Logic Group Browse Tab


No G





ACQCol0010895 G Please tell us how you feel the document categories could be grouped more logically.

Text field, no char limit
N Skip Logic OE_Logical Categorization
ACQCol0010896 N Each featured regulation on the Browse tab has a 'Comment Now' icon next to it, which links directly to the Submit a Comment page. Did you find this resource useful? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group Submit a Comment Page


No, I did not see that icon








No, I did not realize where that icon would lead








No, I wanted to read the regulation first








No, I did not want to submit a comment






ACQCol0010897 O Each featured regulation also has a Social Media Share icon. Did you use the Social Media Share functionality today? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group SM Share Functionality



No, I did not see that icon









No, I did not want to share any regulations






ACQCol0010898 L Which of these statements best describes your experience with the Regulatory Timeline. I learned information about the process I did not know
Radio Button One Up Vertical Single N Skip Logic Group Regulatory Timeline


I have a better understanding of the Regulatory process









I still have questions about the Regulatory process that were not answered









I found the explanations confusing









I expected different information within the Learn tab









None of the above






AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features on the search results page did you use today? (check all that apply) Used the Sort By dropdown
Checkbox, one-up vertical Multi Y Skip Logic Search Features


Viewed results in Table format F







Filtered results by Agency









Filtered results by Category









Filtered results by Document Type









Filtered results by Docket Type









Filtered by Posted









Filtered by Comment Period









Filtered by Comments Due









Searched within Results









Used the Document Spotlight (magnifying glass icon) Z








None of the above









Other (please specify): D





ACQWro0008337 Z How useful was the Document Spotlight feature? Very useful
Dropdown (Select-one) Single Y Skip Logic Document Spotlight


Somewhat useful









Not useful







F Do you prefer viewing results in the default List view or in the Table view? List view T Dropdown (Select-one) Single Y Skip Logic Table Format Opinion


Table view K







Not Sure/No Opinion







T Please tell us why you prefer the List view to the Table view.

Text field, no char limit
N Skip Logic Prefer List

K Please tell us why you prefer the Table view to the List view.

Text field, no char limit
N Skip Logic Prefer Table
AED08180 D Which other search result features did you use today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic



I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment A








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





ACQCol0010884 A When preparing to submit a comment, how do you prefer to read the document? (select all that apply)
Print it out
Checkbox, one-up vertical MULTI N Skip Logic Document Preference


Download and read the PDF on the computer







Read it on the website









Read it on a tablet or other mobile device






CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A Since you did not accomplish what you wanted, what do you intend to do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ACQCol0010885
Which of the following social media tools and services do you use to share information or stay connected to Regulations.gov? Email/Email Alert
Checkbox, one-up vertical Multi Y Skip Logic Group Social Media


Facebook








Twitter








YouTube









Blogs









Podcasts/Online webcasts









RSS feeds









API/Widgets









Other, please specify A








None






ACQCol0010886 A Please tell us which other online services you use to stay connected to Regulations.gov.

Text field, no char limit
N Skip Logic Other Social Media
ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement
KFB07315
Regulations.gov has included year-to-date summary statistics and a graphic display of Site Data within the site. How useful do you feel the following additional features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






ACQWro0008352
Graphically display comments on regulatory actions by submitter group (e.g. law firms, NGOs) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Submitter


Somewhat Useful









Not Useful









Don't Know






ACQWro0008339
Graphically display comments on regulatory actions by geographic location Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Geographic


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07322
If the following features were added to the site, how useful would they be to you?
Ability to engage with other Regulations.gov users through messaging and/or forum discussions
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






ACQWro0008357
Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know






ACQWro0008358
Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know







Sheet 9: Custom Qsts (5-1-12)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER








pink: ADDITION/New Question






Date: 2/17/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day B








Once a day B








Once a week B








Once a month B








Twice a year or less






ACQCol0010883 B Please tell us more about your impressions of the recent site changes. (check all that apply) The design of the site pages are more streamlined
Checkbox, one-up vertical Multi Y Skip Logic Redesign Impressions

The design of the site pages are less streamlined








The design of the site pages are about the same









The navigation of the site is more user friendly









The navigation of the site is less user friendly









The navigation of the site is about the same









It is easier to find what I'm looking for









It is harder to find what I'm looking for









I have the same level of difficulty in finding information









Other Comments (please specify) C





ACQCol0010901 C Please tell us about your other impressions of the recent redesign.

Text field, no char limit
N Skip Logic Other Redesign
EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab M, N, O








Learn tab L








Advanced Search A,B, X








Are you new to the site?' links









Regulations with comments due soon









Newly Posted Regulations









Other (please specify): C








None of the above






ACQCol0010894 M Are the documents shown under each category grouped logically? Yes
Radio Button One Up Vertical Single Y Skip Logic Group Browse Tab


No G





ACQCol0010895 G Please tell us how you feel the document categories could be grouped more logically.

Text field, no char limit
N Skip Logic OE_Logical Categorization
ACQCol0010896 N Each featured regulation on the Browse tab has a 'Comment Now' icon next to it, which links directly to the Submit a Comment page. Did you find this resource useful? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group Submit a Comment Page


No, I did not see that icon








No, I did not realize where that icon would lead








No, I wanted to read the regulation first








No, I did not want to submit a comment






ACQCol0010897 O Each featured regulation also has a Social Media Share icon. Did you use the Social Media Share functionality today? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group SM Share Functionality



No, I did not see that icon









No, I did not want to share any regulations






ACQCol0010898 L Which of these statements best describes your experience with the Regulatory Timeline. I learned information about the process I did not know
Radio Button One Up Vertical Single N Skip Logic Group Regulatory Timeline


I have a better understanding of the Regulatory process









I still have questions about the Regulatory process that were not answered









I found the explanations confusing









I expected different information within the Learn tab









None of the above






AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features on the search results page did you use today? (check all that apply) Used the Sort By dropdown
Checkbox, one-up vertical Multi Y Skip Logic Search Features


Filtered results by Agency









Filtered results by Category









Filtered results by Document Type









Filtered results by Docket Type









Filtered by Posted









Filtered by Comment Period









Filtered by Comments Due









Searched within Results









Used the Document Spotlight (magnifying glass icon) Z








None of the above









Other (please specify): D





ACQWro0008337 Z How useful was the Document Spotlight feature? Very useful
Dropdown (Select-one) Single Y Skip Logic Document Spotlight


Somewhat useful









Not useful






AED08180 D Which other search result features did you use today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic



I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment A








Download documents









Browse Featured Regulations









Just wanted to explore the site









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





ACQCol0010884 A When preparing to submit a comment, how do you prefer to read the document? (select all that apply)
Print it out
Checkbox, one-up vertical MULTI N Skip Logic Document Preference


Download and read the PDF on the computer







Read it on the website









Read it on a tablet or other mobile device






CWS01241 ZZ Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A Since you did not accomplish what you wanted, what do you intend to do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ACQCol0010885
Which of the following social media tools and services do you use to share information or stay connected to Regulations.gov? Email/Email Alert
Checkbox, one-up vertical Multi Y Skip Logic Group Social Media


Facebook








Twitter








YouTube









Blogs









Podcasts/Online webcasts









RSS feeds









API/Widgets









Other, please specify A








None






ACQCol0010886 A Please tell us which other online services you use to stay connected to Regulations.gov.

Text field, no char limit
N Skip Logic Other Social Media
ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement
KFB07315
Regulations.gov has included year-to-date summary statistics and a graphic display of Site Data within the site. How useful do you feel the following additional features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






ACQWro0008352
Graphically display comments on regulatory actions by submitter group (e.g. law firms, NGOs) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Submitter


Somewhat Useful









Not Useful









Don't Know






ACQWro0008339
Graphically display comments on regulatory actions by geographic location Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Geographic


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07322
If the following features were added to the site, how useful would they be to you?
Ability to engage with other Regulations.gov users through messaging and/or forum discussions
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






ACQWro0008357
Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know






ACQWro0008358
Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know







Sheet 10: Custom Qsts (2-20-12)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER






MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION/New Question






Date: 2/17/2012 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day B








Once a day B








Once a week B







Once a month B







Twice a year or less





NEW B Please tell us more about your impressions of the recent site changes. (check all that apply) The design of the site pages are more streamlined
Checkbox, one-up vertical Multi Y Skip Logic Redesign Impressions

The design of the site pages are less streamlined








The design of the site pages are about the same









The navigation of the site is more user friendly









The navigation of the site is less user friendly









The navigation of the site is about the same









It is easier to find what I'm looking for









It is harder to find what I'm looking for









I have the same level of difficulty in finding information









Other Comments (please specify) C





NEW C Please tell us about your other impressions of the recent redesign.

Text field, no char limit
N Skip Logic Other Redesign
EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from another website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search box/Search tab A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Browse tab M, N, O








Learn tab L








Advanced Search A,B, X








Are you new to the site?' links









Site Map









What's Hot









Closing Soon --> Regulations with comments due soon









Newly Posted Regulations









EO 13563 and Regulatory Resources









Other (please specify): C








None of the above







M Are the documents shown under each category grouped logically? Yes
Radio Button One Up Vertical Single Y Skip Logic Group Browse Tab


No G






G Please tell us how you feel the document categories could be grouped more logically.

Text field, no char limit
N Skip Logic OE_Logical Categorization

N Each featured regulation on the Browse tab has a 'Comment Now' icon next to it, which links directly to the Submit a Comment page. Did you find this resource useful? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group Submit a Comment Page


No, I did not see that icon








No, I did not realize where that icon would lead








No, I wanted to read the regulation first








No, I did not want to submit a comment







O Each featured regulation also has a Social Media Share icon. Did you use the Social Media Share functionality today? Yes, it was useful
Radio Button One Up Vertical Single N Skip Logic Group SM Share Functionality


No, I did not see that icon








No, I did not want to share any regulations







L Which of these statements best describes your experience with the Regulatory Timeline. I learned information about the process I did not know
Radio Button One Up Vertical Single N Skip Logic Group Regulatory Timeline


I have a better understanding of the Regulatory process









I still have questions about the Regulatory process that were not answered









I found the explanations confusing









I expected different information within the Learn tab









None of the above






AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of --> on the search results page did you use today? (check all that apply) Used the Sort By dropdown
Checkbox, one-up vertical Multi Y Skip Logic Search Features


Filtering results by agency --> Filtered results by Agency R








Filtered results by Category









Filtering results by type of document --> Filtered results by Document Type S








Filtering results by type of docket folder --> Filtered results by Docket Type T








Filtered by Posted









Filtered by Comment Period









Filtered by Comments Due









Searching within results --> Searched within Results W








Document preview (magnifying glass icon) --> Used the Document Spotlight (magnifying glass icon) Z








None of the above









Other (please specify): D





AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful









Not useful






AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document


Somewhat useful








Not useful






AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder


Somewhat useful








Not useful






AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful









Not useful






ACQWro0008337 Z How useful was the document preview --> Document Spotlight feature? Very useful
Dropdown (Select-one) Single Y Skip Logic Document Preview --> Document Spotlight


Somewhat useful









Not useful






AED08180 D Which other search result features were most useful to you today? --> did you use today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature --> results? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









I could not open the link









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic



I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y Skip Logic




Submit a comment A








Browse by topic









Download documents








Browse Featured Regulations








Just wanted to explore the site








Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ






A When preparing to submit a comment, how do you prefer to read the document? (select all that apply)
Print it out
Checkbox, one-up vertical MULTI N Skip Logic Document Preference


Download and read the PDF on the computer







Read it on the website









Read it on a tablet or other mobile device






CWS01241 ZZ Other reason for visiting the site today --> Please tell us your other reason for visiting the site today.

Text field, <100 char
N Skip Logic

ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A Since you did not accomplish what you wanted, what do you intend to do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
ACQWro0008361
Which of the following services would you use to stay connected to Regulations.gov? Facebook
Checkbox, one-up vertical Multi Y Skip Logic Group Social Media


Twitter









YouTube









Blogs









Podcasts/Online webcasts









RSS feeds









API/Widgets









None









Other, please specify A





ACQWro0008362 A Please tell us which other online services you would use to stay connected to Regulations.gov.

Text field, no char limit
N Skip Logic Other Social Media


Which of the following social media tools and services do you use to share information or stay connected to Regulations.gov? Email/Email Alert
Checkbox, one-up vertical Multi Y Skip Logic Group Social Media


Facebook








Twitter








YouTube









Blogs









Podcasts/Online webcasts









RSS feeds









API/Widgets









None









Other, please specify A






A Please tell us which other online services you use to stay connected to Regulations.gov.

Text field, no char limit
N Skip Logic Other Social Media
ACQWro0008363
Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement
KFB07315
Regulations.gov has included year-to-date summary statistics and a graphic display of Site Data within the site. How useful do you feel the following additional features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






ACQWro0008352
Graphically display comments on regulatory actions by submitter group (e.g. law firms, NGOs) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Submitter


Somewhat Useful









Not Useful









Don't Know






ACQWro0008339
Graphically display comments on regulatory actions by geographic location Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Geographic


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07322
If the following features were added to the site, how useful would they be to you?
Ability to engage with other Regulations.gov users through messaging and/or forum discussions
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






ACQWro0008357
Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know






ACQWro0008358
Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know







Sheet 11: Custom Qsts (11-1-11)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER






MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION/New Qeustion






Date: 6/4/2010 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link from FederalRegister.gov or RegInfo.gov









Followed a link/recommendation from a an other website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features



Advanced Search A,B, X








Site Map









What's Hot









Closing Soon









Newly Posted









Regulatory Agenda & Agency Resources --> EO 13563 and Regulatory Resources









Other (please specify):









None of the above C





AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features



Filtering results by type of document S








Filtering results by type of docket folder T








Viewing results by relevance U








Viewing results by docket folder V








Searching within results W








Document preview (magnifying glass icon) Z








None of the above









Other (please specify): D





AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful









Not useful






AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document



Somewhat useful









Not useful






AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder



Somewhat useful









Not useful






AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy



Somewhat useful









Not useful






AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder



Somewhat useful









Not useful






AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful









Not useful







Z How useful was the document preview feature? Very useful
Dropdown (Select-one) Single Y Skip Logic Document Preview


Somewhat useful









Not useful






AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









I could not open the link









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
KFB07618
Did you watch any of the instructional videos on the Help tab today? Yes A Dropdown (Select-one) Single Y Skip Logic Videos_Watch


No






KFB07619 A Please tell us which videos you watched. (check all that apply) John Moses speaking about Regulations.gov
Checkbox, one-up vertical Multi Y Skip Logic Videos_which ones


Explanation of the new features









Explanation of the search tool









Explanation of how to submit a comment









Not Sure






ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic



I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
Why did you come to the site today? --> What did you come to the site to do today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group




Submit a comment









Browse by topic









Download documents









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N


ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A What will you do next? --> Since you did not accomplish what you wanted, what do you intend to do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Please tell us about your other experience.

Text field, no char limit
N Skip Logic

ACQDom0003567 C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
AKR5502
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5503
Podcasts or audio on the web View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Audio



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5504
Online social networks (i.e. FaceBook, MySpace) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5505
Virtual worlds (i.e. Second Life) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Virtual Worlds



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5506
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5507
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5508
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5509
Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Personal



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5510
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5511
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5512
Other View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Other



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity








Which of the following services would you use to stay connected to Regulations.gov? Facebook
Checkbox, one-up vertical Multi Y Skip Logic Group Social Media


Twitter









YouTube









Blogs









Podcasts/Online webcasts









RSS feeds









API/Widgets









None









Other, please specify A






A Please tell us which other online services you would use to stay connected to Regulations.gov.

Text field, no char limit
N Skip Logic Other Social Media
AKR5513
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks









In virtual worlds









By adding comments, ratings, or reviews









Reading blogs









Contributing to wikis









Receiving newsletters/email updates









Subscribing to RSS feeds









Listening to Podcasts or audio









Watching Vodcasts or video









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





AKR5514 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM


ACQDom0003568

Planned enhancements to Regulations.gov include: simplify the site's comment process, by enabling users to quickly find a rule of interest and submit a comment. From the home page select the comment widget, then choose the rule's 'category', and 'agency', and if you 'sign in' you may later use auto-fill to complete the required fields of the rule's comment form. Do you have any suggestions about the value of the enhancement or specific feature recommendations?

Text field no char. Limit
N
OE_Feature Suggestions


Please share with us any additional details about your experience on Regulations.gov that would help us improve the site. (optional)

Text field no char. Limit
N
Improvement
KFB07315
Regulations.gov has recently included on their homepage summary statistics and a graphic of site content for 2009. This is the first of many forthcoming dashboard and graphic tools intended to make information from Regulations.gov more accessible and useful. --> Regulations.gov has included year-to-date summary statistics and a graphic display of Site Data within the site. How useful do you feel the following additional features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






KFB07318
Display geographic areas identified or affected by regulatory actions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Areas


Somewhat Useful









Not Useful









Don't Know








Graphically display comments on regulatory actions by submitter group (e.g. law firms, NGOs) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Submitter


Somewhat Useful









Not Useful









Don't Know








Graphically display comments on regulatory actions by geographic location Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Geographic


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07320
If the following features were added to the site, how useful would they be to you?
Ability to find information and stay informed about initiatives and projects affecting specific industries (e.g. highway projects financial and food safety)
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07321
Ability to search for initiatives and projects within a specific proximity (e.g. proposed rule affecting a location or area within 10 miles of Washington, DC) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime


Somewhat Useful








Not Useful









Don't Know






KFB07322
Ability to engage with other MyRegulations.gov users with system through messages messaging and/or forum discussions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries


Somewhat Useful








Not Useful









Don't Know








Ability to comment within sections of the Agency documents Very Useful
Dropdown (Select-one) Single N Multiple List Comment w/in Sections



Somewhat Useful








Not Useful









Don't Know








Ability to track when my comment has been read by the Agency Very Useful
Dropdown (Select-one) Single N Multiple List Track Comment


Somewhat Useful








Not Useful









Don't Know







Sheet 12: Custom Qsts (213-11)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER






MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION






Date: 6/4/2010 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link/recommendation from a website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features



Advanced Search A,B, X








Site Map









What's Hot









Closing Soon









Newly Posted









Regulatory Agenda & Agency Resources









Other (please specify):









None of the above C





AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features



Filtering results by type of document S








Filtering results by type of docket folder T








Viewing results by relevance U








Viewing results by docket folder V








Searching within results W








None of the above









Other (please specify): D





AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful









Not useful






AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document



Somewhat useful









Not useful






AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder



Somewhat useful









Not useful






AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy



Somewhat useful









Not useful






AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder



Somewhat useful









Not useful






AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful









Not useful






AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









I could not open the link









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
KFB07618
Did you watch any of the instructional videos on the homepage today? Yes A Dropdown (Select-one) Single Y Skip Logic Videos_Watch


No






KFB07619 A Please tell us which videos you watched. (check all that apply) John Moses speaking about Regulations.gov
Checkbox, one-up vertical Multi Y Skip Logic Videos_which ones


Explanation of the new features









Explanation of the search tool









Explanation of how to submit a comment









Not Sure






ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic




I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group




Submit a comment









Browse by topic









Download documents









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N


ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group --> Skip Logic Group




Links did not take me where I expected









Could not navigate back to previous information C








Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Other navigating experiences --> Please tell us about your other experience.

Text field, no char limit
N Skip Logic


C Please describe for us what you experienced today when you could not navigate back to the previous information.

Text field, no char limit
N Skip Logic Can't Navigate Back
AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group




Submitting a comment









Help pages









Other, please specify H





AED05849 H Other area for improvement

Text field, <100 char
N OPS Group

AKR5502
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5503
Podcasts or audio on the web View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Audio



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5504
Online social networks (i.e. FaceBook, MySpace) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5505
Virtual worlds (i.e. Second Life) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Virtual Worlds



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5506
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5507
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5508
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5509
Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Personal



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5510
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5511
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5512
Other View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Other



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5513
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks









In virtual worlds









By adding comments, ratings, or reviews









Reading blogs









Contributing to wikis









Receiving newsletters/email updates









Subscribing to RSS feeds









Listening to Podcasts or audio









Watching Vodcasts or video









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





AKR5514 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07314
Planned enhancements to Regulations.gov include: subscribe to RSS feeds based on a specific topic (or subject), filter topics to focus on documents open for comment, and filter topics to focus on documents posted by a specific federal department or agency. Do you have any additional suggestions to improve these features?

Text field no char. Limit
N
OE_Feature Suggestions


Planned enhancements to Regulations.gov include: simplify the site's comment process, by enabling users to quickly find a rule of interest and submit a comment. From the home page select the comment widget, then choose the rule's 'category', and 'agency', and if you 'sign in' you may later use auto-fill to complete the required fields of the rule's comment form. Do you have any suggestions about the value of the enhancement or specific feature recommendations?

Text field no char. Limit
N
OE_Feature Suggestions
KFB07315
Regulations.gov has recently included on their homepage summary statistics and a graphic of site content for 2009. This is the first of many forthcoming dashboard and graphic tools intended to make information from Regulations.gov more accessible and useful. How useful do you feel the following features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






KFB07318
Display geographic areas identified or affected by regulatory actions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Areas


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07320
If the following features were added to the site, how useful would they be to you?
Ability to find information and stay informed about initiatives and projects affecting specific industries (e.g. highway projects and food safety)
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07321
Ability to search for initiatives and projects within a specific proximity (e.g. proposed rule affecting a location or area within 10 miles of Washington, DC) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime


Somewhat Useful








Not Useful









Don't Know






KFB07322
Ability to engage with other MyRegulations.gov users with system messages and/or forum discussions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries


Somewhat Useful








Not Useful









Don't Know







Sheet 13: Custom Qsts (7-1-10)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER






MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION






Date: 6/4/2010 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day









Once a day









Once a week









Once a month









Twice a year or less






EDO03616
What brought you to the site today? Followed a link from an email
Radio Button One Up Vertical Single Y Skip Logic Learned about site



Followed a link/recommendation from a website or news article









Heard about the site from a friend, co-worker, etc.









Did an online search which brought me here









I need this site for my job









Other, please specify D





EDO03617 D Please specify what brought you to the site today.

Text field, no char limit
N Skip Logic Other Brought to site
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B, X Checkbox, one-up vertical Multi Y Skip Logic Home Page Features



Advanced Search A,B, X








Site Map









What's Hot









Closing Soon









Newly Posted









Regulatory Agenda & Agency Resources









Other (please specify):









None of the above C





AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features



Filtering results by type of document S








Filtering results by type of docket folder T








Viewing results by relevance U








Viewing results by docket folder V








Searching within results W








None of the above









Other (please specify): D





AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful









Not useful






AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document



Somewhat useful









Not useful






AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder



Somewhat useful









Not useful






AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy



Somewhat useful









Not useful






AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder



Somewhat useful









Not useful






AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful









Not useful






AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









I could not open the link









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
EDO03618 X Please specify what keywords you typed into the search box today.

Text field, no char limit
N Skip Logic Search Keyword
KFB07618
Did you watch any of the instructional videos on the homepage today? Yes A Dropdown (Select-one) Single Y Skip Logic Videos_Watch


No






KFB07619 A Please tell us which videos you watched. (check all that apply) John Moses speaking about Regulations.gov
Checkbox, one-up vertical Multi Y Skip Logic Videos_which ones


Explanation of the new features









Explanation of the search tool









Explanation of how to submit a comment









Not Sure






ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic




I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group




Submit a comment









Browse by topic









Download documents









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N


ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group




Links did not take me where I expected









Could not navigate back to previous information









Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Other navigating experiences

Text field, <100 char
N


AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group




Submitting a comment









Help pages









Other, please specify H





AED05849 H Other area for improvement

Text field, <100 char
N OPS Group

AKR5502
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5503
Podcasts or audio on the web View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Audio



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5504
Online social networks (i.e. FaceBook, MySpace) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5505
Virtual worlds (i.e. Second Life) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Virtual Worlds



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5506
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5507
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5508
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5509
Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Personal



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5510
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5511
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5512
Other View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Other



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5513
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks









In virtual worlds









By adding comments, ratings, or reviews









Reading blogs









Contributing to wikis









Receiving newsletters/email updates









Subscribing to RSS feeds









Listening to Podcasts or audio









Watching Vodcasts or video









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





AKR5514 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07314
Planned enhancements to Regulations.gov include: subscribe to RSS feeds based on a specific topic (or subject), filter topics to focus on documents open for comment, and filter topics to focus on documents posted by a specific federal department or agency. Do you have any additional suggestions to improve these features?

Text field no char. Limit
N
OE_Feature Suggestions
KFB07315
Regulations.gov has recently included on their homepage summary statistics and a graphic of site content for 2009. This is the first of many forthcoming dashboard and graphic tools intended to make information from Regulations.gov more accessible and useful. How useful do you feel the following features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






KFB07318
Display geographic areas identified or affected by regulatory actions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Areas


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07320
If the following features were added to the site, how useful would they be to you?
Ability to find information and stay informed about initiatives and projects affecting specific industries (e.g. highway projects and food safety)
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07321
Ability to search for initiatives and projects within a specific proximity (e.g. proposed rule affecting a location or area within 10 miles of Washington, DC) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime


Somewhat Useful








Not Useful









Don't Know






KFB07322
Ability to engage with other MyRegulations.gov users with system messages and/or forum discussions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries


Somewhat Useful








Not Useful









Don't Know







Sheet 14: Custom Qsts (6-7-10)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER






MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION






Date: 6/4/2010 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day A, B








Once a day A, B








Once a week A, B








Once a month A, B








Twice a year or less






AED08168 A How do you feel about the recent site enhancements made to Regulations.gov compared to the previous design? I feel they are better
Dropdown (Select-one) Single Y Skip Logic Enhancements



I feel they are the same









I feel they are worse






AED08169 B Please tell us more about your impressions of the recent site enhancements. (check all that apply) The look and feel is more appealing
Checkbox, one-up vertical Multi Y Skip Logic Impression of Enhancements



The look and feel is less appealing









The look and feel is about the same









The navigation of the site is more user friendly









The navigation of the site is less user friendly









The navigation of the site is about the same









It is easier to find what I'm looking for









It is harder to find what I'm looking for









I have the same level of difficulty in finding information









Other Comments (please specify) C





AED08170 C Please tell us about your other impressions of the recent site enhancements.

Text field, <100 char
N Skip Logic Other Impression of Enhancements
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B Checkbox, one-up vertical Multi Y Skip Logic Home Page Features



Advanced Search A,B








Site Map









What's Hot









Closing Soon









Newly Posted









Regulatory Agenda & Agency Resources









Other (please specify):









None of the above C





AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features



Filtering results by type of document S








Filtering results by type of docket folder T








Viewing results by relevance U








Viewing results by docket folder V








Searching within results W








None of the above









Other (please specify): D





AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful









Not useful






AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document



Somewhat useful









Not useful






AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder



Somewhat useful









Not useful






AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy



Somewhat useful









Not useful






AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder



Somewhat useful









Not useful






AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful









Not useful






AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









I could not open the link









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
KFB07618
Did you watch any of the instructional videos on the homepage today? Yes A Dropdown (Select-one) Single Y Skip Logic Videos_Watch


No






KFB07619 A Please tell us which videos you watched. (check all that apply) John Moses speaking about Regulations.gov
Checkbox, one-up vertical Multi Y Skip Logic Videos_which ones


Explanation of the new features









Explanation of the search tool









Explanation of how to submit a comment









Not Sure






ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic




I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group




Submit a comment









Browse by topic









Download documents









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N


ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group




Links did not take me where I expected









Could not navigate back to previous information









Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Other navigating experiences

Text field, <100 char
N


AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group




Submitting a comment









Help pages









Other, please specify H





AED05849 H Other area for improvement

Text field, <100 char
N OPS Group

AKR5502
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5503
Podcasts or audio on the web View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Audio



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5504
Online social networks (i.e. FaceBook, MySpace) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5505
Virtual worlds (i.e. Second Life) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Virtual Worlds



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5506
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5507
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5508
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5509
Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Personal



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5510
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5511
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5512
Other View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Other



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5513
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks









In virtual worlds









By adding comments, ratings, or reviews









Reading blogs









Contributing to wikis









Receiving newsletters/email updates









Subscribing to RSS feeds









Listening to Podcasts or audio









Watching Vodcasts or video









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





AKR5514 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07314
Planned enhancements to Regulations.gov include: subscribe to RSS feeds based on a specific topic (or subject), filter topics to focus on documents open for comment, and filter topics to focus on documents posted by a specific federal department or agency. Do you have any additional suggestions to improve these features?

Text field no char. Limit
N
OE_Feature Suggestions
KFB07315
Regulations.gov has recently included on their homepage summary statistics and a graphic of site content for 2009. This is the first of many forthcoming dashboard and graphic tools intended to make information from Regulations.gov more accessible and useful. How useful do you feel the following features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






KFB07318
Display geographic areas identified or affected by regulatory actions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Areas


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07320
If the following features were added to the site, how useful would they be to you?
Ability to find information and stay informed about initiatives and projects affecting specific industries (e.g. highway projects and food safety)
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07321
Ability to search for initiatives and projects within a specific proximity (e.g. proposed rule affecting a location or area within 10 miles of Washington, DC) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime


Somewhat Useful








Not Useful









Don't Know






KFB07322
Ability to engage with other MyRegulations.gov users with system messages and/or forum discussions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries


Somewhat Useful








Not Useful









Don't Know







Sheet 15: Custom Qsts (2-22-2010)

Model Instance Name:

red & strike-through: DELETE






Regulations.gov

underlined & italicized: RE-ORDER






MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION






Date: 2/22/2010 blue + -->: REWORDING









violet (bold): SKIP-LOGIC






Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic




More than once a day A, B








Once a day A, B








Once a week A, B








Once a month A, B








Twice a year or less






AED08168 A How do you feel about the recent site enhancements made to Regulations.gov compared to the previous design? I feel they are better
Dropdown (Select-one) Single Y Skip Logic Enhancements



I feel they are the same









I feel they are worse






AED08169 B Please tell us more about your impressions of the recent site enhancements. (check all that apply) The look and feel is more appealing
Checkbox, one-up vertical Multi Y Skip Logic Impression of Enhancements



The look and feel is less appealing









The look and feel is about the same









The navigation of the site is more user friendly









The navigation of the site is less user friendly









The navigation of the site is about the same









It is easier to find what I'm looking for









It is harder to find what I'm looking for









I have the same level of difficulty in finding information









Other Comments (please specify) C





AED08170 C Please tell us about your other impressions of the recent site enhancements.

Text field, <100 char
N Skip Logic Other Impression of Enhancements
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B Checkbox, one-up vertical Multi Y Skip Logic Home Page Features



Advanced Search A,B








Site Map









What's Hot









Closing Soon









Newly Posted









Regulatory Agenda & Agency Resources









Other (please specify):









None of the above C





AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features



Filtering results by type of document S








Filtering results by type of docket folder T








Viewing results by relevance U








Viewing results by docket folder V








Searching within results W








None of the above









Other (please specify): D





AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful









Not useful






AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document



Somewhat useful









Not useful






AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder



Somewhat useful









Not useful






AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy



Somewhat useful









Not useful






AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder



Somewhat useful









Not useful






AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful









Not useful






AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs









Too many results displayed









Results required too many refinements to get to what I wanted









Returned not enough/no results









I could not open the link









Search speed was too slow









Other (please specify): E





AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature


Did you watch any of the instructional videos on the homepage today? Yes A Dropdown (Select-one) Single Y Skip Logic Videos_Watch


No







A Please tell us which videos you watched. (check all that apply) John Moses speaking about Regulations.gov
Checkbox, one-up vertical Multi Y Skip Logic Videos_which ones


Explanation of the new features









Explanation of the search tool









Explanation of how to submit a comment









Not Sure






ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic




Lobbyist/Trade organization









Law firm









Public interest organization









Academic community









Small business









Consultant









Regulated industry









Federal government W,X








Local/State government









Foreign government






AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic




I could not find what I needed on FDMS.gov









Regulations.gov is quicker









Regulations.gov has a better search engine









I was looking for a docket or document from another agency









I forgot my FDMS.gov user name or password









Other, please specify Y





AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic




Find and/or download a document









Submit a comment









Confirm that a comment was posted and publicly viewable









Look up dockets or documents in another agency









Create reports









Find a comment with a tracking number









Bookmark a docket or document









Set up e-mail notifications









Look up a regulatory agenda









Find a historical rule









Other, please specify Z





AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N


AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group




Submit a comment









Browse by topic









Download documents









Bookmark a docket or document









Set up an e-mail notification









Other, please specify ZZ





CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N


ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group




No A





AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y





Call the helpdesk









Submit webform to helpdesk









Contact department/agency directly









Nothing-I give up









Try another site (please specify) B





AKR1360 B If you will try another site, please specify:

Text field, <100 char
N


AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N





Proposed Rules









Notices









Public Comment









Guidance









Information Collection Requests









Environmental Impact Statement









Supporting Materials









I don't know









Other






CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group




Links did not take me where I expected









Could not navigate back to previous information









Would often feel lost, not know where I was









Encountered technical difficulties (i.e. error messages, system timeouts)









I did not experience any navigation difficulties









Other, please specify B





CWS01245 B Other navigating experiences

Text field, <100 char
N


AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group




Submitting a comment









Help pages









Other, please specify H





AED05849 H Other area for improvement

Text field, <100 char
N OPS Group

AKR5502
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5503
Podcasts or audio on the web View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Audio



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5504
Online social networks (i.e. FaceBook, MySpace) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5505
Virtual worlds (i.e. Second Life) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Virtual Worlds



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5506
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5507
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5508
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5509
Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Personal



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5510
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5511
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5512
Other View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Other



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






AKR5513
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks









In virtual worlds









By adding comments, ratings, or reviews









Reading blogs









Contributing to wikis









Receiving newsletters/email updates









Subscribing to RSS feeds









Listening to Podcasts or audio









Watching Vodcasts or video









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





AKR5514 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07314
Planned enhancements to Regulations.gov include: subscribe to RSS feeds based on a specific topic (or subject), filter topics to focus on documents open for comment, and filter topics to focus on documents posted by a specific federal department or agency. Do you have any additional suggestions to improve these features?

Text field no char. Limit
N
OE_Feature Suggestions
KFB07315
Regulations.gov has recently included on their homepage summary statistics and a graphic of site content for 2009. This is the first of many forthcoming dashboard and graphic tools intended to make information from Regulations.gov more accessible and useful. How useful do you feel the following features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07316
Dynamically generate summary data and display in real-time Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful









Not Useful









Don't Know






KFB07317
Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful









Not Useful









Don't Know






KFB07318
Display geographic areas identified or affected by regulatory actions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Areas


Somewhat Useful









Not Useful









Don't Know






KFB07319
What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data
KFB07320
If the following features were added to the site, how useful would they be to you?
Ability to find information and stay informed about initiatives and projects affecting specific industries (e.g. highway projects and food safety)
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful








Not Useful








Don't Know






KFB07321
Ability to search for initiatives and projects within a specific proximity (e.g. proposed rule affecting a location or area within 10 miles of Washington, DC) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime


Somewhat Useful








Not Useful









Don't Know






KFB07322
Ability to engage with other MyRegulations.gov users with system messages and/or forum discussions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries


Somewhat Useful








Not Useful









Don't Know







Sheet 16: Custom Qsts (2-2-10)

Model Instance Name:

red & strike-through: DELETE





Regulations.gov

underlined & italicized: RE-ORDER





MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION





Date: 2/2/2010 blue + -->: REWORDING








violet (bold): SKIP-LOGIC





Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic



More than once a day A, B







Once a day A, B







Once a week A, B







Once a month A, B







Twice a year or less





AED08168 A How do you feel about the recent site enhancements made to Regulations.gov compared to the previous design? I feel they are better
Dropdown (Select-one) Single Y Skip Logic Enhancements



I feel they are the same








I feel they are worse





AED08169 B Please tell us more about your impressions of the recent site enhancements. (check all that apply) The look and feel is more appealing
Checkbox, one-up vertical Multi Y Skip Logic Impression of Enhancements



The look and feel is less appealing








The look and feel is about the same








The navigation of the site is more user friendly








The navigation of the site is less user friendly








The navigation of the site is about the same








It is easier to find what I'm looking for








It is harder to find what I'm looking for








I have the same level of difficulty in finding information








Other Comments (please specify) C




AED08170 C Please tell us about your other impressions of the recent site enhancements.

Text field, <100 char
N Skip Logic Other Impression of Enhancements
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B Checkbox, one-up vertical Multi Y Skip Logic Home Page Features



Advanced Search A,B







Site Map








What's Hot








Closing Soon








Newly Posted








Regulatory Agenda & Agency Resources








Other (please specify):








None of the above C




AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features



Filtering results by type of document S







Filtering results by type of docket folder T







Viewing results by relevance U







Viewing results by docket folder V







Searching within results W







None of the above








Other (please specify): D




AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency



Somewhat useful








Not useful





AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document



Somewhat useful








Not useful





AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder



Somewhat useful








Not useful





AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy



Somewhat useful








Not useful





AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder



Somewhat useful








Not useful





AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results



Somewhat useful








Not useful





AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature



Results were not relevant to my search terms or needs








Too many results displayed








Results required too many refinements to get to what I wanted








Returned not enough/no results








I could not open the link








Search speed was too slow








Other (please specify): E




AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic



Lobbyist/Trade organization








Law firm








Public interest organization








Academic community








Small business








Consultant








Regulated industry








Federal government W,X







Local/State government








Foreign government





AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic



I could not find what I needed on FDMS.gov








Regulations.gov is quicker








Regulations.gov has a better search engine








I was looking for a docket or document from another agency








I forgot my FDMS.gov user name or password








Other, please specify Y




AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic
AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic



Find and/or download a document








Submit a comment








Confirm that a comment was posted and publicly viewable








Look up dockets or documents in another agency








Create reports








Find a comment with a tracking number








Bookmark a docket or document








Set up e-mail notifications








Look up a regulatory agenda








Find a historical rule








Other, please specify Z




AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N

AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group



Submit a comment








Browse by topic








Download documents








Bookmark a docket or document








Set up an e-mail notification








Other, please specify ZZ




CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N

ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group



No A




AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y




Call the helpdesk








Submit webform to helpdesk








Contact department/agency directly








Nothing-I give up








Try another site (please specify) B




AKR1360 B If you will try another site, please specify:

Text field, <100 char
N

AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N




Proposed Rules








Notices








Public Comment








Guidance








Information Collection Requests








Environmental Impact Statement








Supporting Materials








I don't know








Other





CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group



Links did not take me where I expected








Could not navigate back to previous information








Would often feel lost, not know where I was








Encountered technical difficulties (i.e. error messages, system timeouts)








I did not experience any navigation difficulties








Other, please specify B




CWS01245 B Other navigating experiences

Text field, <100 char
N

AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group



Submitting a comment








Help pages








Other, please specify H




AED05849 H Other area for improvement

Text field, <100 char
N OPS Group
AKR1364
What changes could we make to improve Regulations.gov?

Text field no char. Limit
N

AKR5502
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5503
Podcasts or audio on the web View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Audio



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5504
Online social networks (i.e. FaceBook, MySpace) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5505
Virtual worlds (i.e. Second Life) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Virtual Worlds



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5506
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5507
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5508
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5509
Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Personal



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5510
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5511
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5512
Other View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Other



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity





AKR5513
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred



In social networks








In virtual worlds








By adding comments, ratings, or reviews








Reading blogs








Contributing to wikis








Receiving newsletters/email updates








Subscribing to RSS feeds








Listening to Podcasts or audio








Watching Vodcasts or video








Adding a widget or gadget to my personalized page








Following a microblog








Other (please specify) A




AKR5514 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM


Planned enhancements to Regulations.gov include: subscribe to RSS feeds based on a specific topic (or subject), filter topics to focus on documents open for comment, and filter topics to focus on documents posted by a specific federal department or agency. Do you have any additional suggestions to improve these features?

Text field no char. Limit
N
OE_Feature Suggestions


Regulations.gov has recently included on their homepage summary statistics and a graphic of site content for 2009. This is the first of many forthcoming dashboard and graphic tools intended to make information from Regulations.gov more accessible and useful. How useful do you feel the following features would be:
Additional types of summary data
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful







Not Useful







Don't Know







Dynamically generate summary data and display in real-time
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime



Somewhat Useful








Not Useful








Don't Know







Highlight effective dates and impacted industries Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries



Somewhat Useful








Not Useful








Don't Know







Display geographic areas identified or affected by regulatory actions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Areas


Somewhat Useful








Not Useful








Don't Know







What other types of summary data would you find useful?

Text field no char. Limit
N
Other Summary Data


If the following features were added to the site, how useful would they be to you?
Ability to find information and stay informed about initiatives and projects affecting specific industries (e.g. highway projects and food safety)
Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Summary Data


Somewhat Useful







Not Useful







Don't Know







Ability to search for initiatives and projects within a specific proximity (e.g. proposed rule affecting a location or area within 10 miles of Washington, DC) Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_RealTime


Somewhat Useful







Not Useful








Don't Know







Ability to engage with other MyRegulations.gov users with system messages and/or forum discussions Very Useful
Dropdown (Select-one) Single N Multiple List Dashboard_Dates & Industries


Somewhat Useful







Not Useful








Don't Know






Sheet 17: Custom Qsts (9-1-09)

Model Instance Name:

red & strike-through: DELETE





Regulations.gov

underlined & italicized: RE-ORDER





MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION





Date: 9/1/2009 blue + -->: REWORDING








violet (bold): SKIP-LOGIC





Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Question Label
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic



More than once a day A, B







Once a day A, B







Once a week A, B







Once a month A, B







Twice a year or less





AED08168 A How do you feel about the recent site enhancements made to Regulations.gov compared to the previous design? I feel they are better
Dropdown (Select-one) Single Y Skip Logic Enhancements


I feel they are the same








I feel they are worse





AED08169 B Please tell us more about your impressions of the recent site enhancements. (check all that apply) The look and feel is more appealing
Checkbox, one-up vertical Multi Y Skip Logic Impression of Enhancements

The look and feel is less appealing








The look and feel is about the same








The navigation of the site is more user friendly








The navigation of the site is less user friendly








The navigation of the site is about the same








It is easier to find what I'm looking for








It is harder to find what I'm looking for








I have the same level of difficulty in finding information








Other Comments (please specify) C




AED08170 C Please tell us about your other impressions of the recent site enhancements.

Text field, <100 char
N Skip Logic Other Impression of Enhancements
AED08171
Which features on the homepage did you use today? (check all that apply) Search A,B Checkbox, one-up vertical Multi Y Skip Logic Home Page Features


Advanced Search A,B






Site Map








What's Hot








Closing Soon








Newly Posted








Regulatory Agenda & Agency Resources








Other (please specify):








None of the above C




AED08172 C What other homepage features did you use today?

Text field, <100 char
N Skip Logic Other Home Page Features
AED08173 A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic Search Features


Filtering results by type of document S






Filtering results by type of docket folder T







Viewing results by relevance U







Viewing results by docket folder V







Searching within results W







None of the above








Other (please specify): D




AED08174 R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Agency


Somewhat useful







Not useful





AED08175 S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_Document


Somewhat useful







Not useful





AED08176 T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Filtering_docket folder


Somewhat useful







Not useful





AED08177 U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Relevancy


Somewhat useful







Not useful





AED08178 V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic Viewing_Docket folder


Somewhat useful







Not useful





AED08179 W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic Search within Results


Somewhat useful







Not useful





AED08180 D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic Other Search Features Used
AED08181 B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic Impression of Search Feature


Results were not relevant to my search terms or needs







Too many results displayed








Results required too many refinements to get to what I wanted








Returned not enough/no results








I could not open the link








Search speed was too slow








Other (please specify): E




AED08182 E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic Other Impression of Search Feature
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic



Lobbyist/Trade organization








Law firm








Public interest organization








Academic community







Small business







Consultant








Regulated industry








Federal government W,X







Local/State government








Foreign government





AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic


I could not find what I needed on FDMS.gov







Regulations.gov is quicker







Regulations.gov has a better search engine







I was looking for a docket or document from another agency







I forgot my FDMS.gov user name or password







Other, please specify Y




AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic
AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic


Find and/or download a document







Submit a comment







Confirm that a comment was posted and publicly viewable







Look up dockets or documents in another agency







Create reports







Find a comment with a tracking number







Bookmark a docket or document







Set up e-mail notifications







Look up a regulatory agenda







Find a historical rule







Other, please specify Z




AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N

AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group



Submit a comment








Browse by topic








Download documents








Bookmark a docket or document








Set up an e-mail notification








Other, please specify ZZ




CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N

ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group



No A




AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y



Call the helpdesk







Submit webform to helpdesk







Contact department/agency directly







Nothing-I give up







Try another site (please specify) B




AKR1360 B If you will try another site, please specify:

Text field, <100 char
N

AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N



Proposed Rules







Notices







Public Comment







Guidance







Information Collection Requests







Environmental Impact Statement







Supporting Materials







I don't know







Other





CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group



Links did not take me where I expected








Could not navigate back to previous information








Would often feel lost, not know where I was








Encountered technical difficulties (i.e. error messages, system timeouts)








I did not experience any navigation difficulties








Other, please specify B




CWS01245 B Other navigating experiences

Text field, <100 char
N

AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group


Submitting a comment







Help pages







Other, please specify H




AED05849 H Other area for improvement

Text field, <100 char
N OPS Group
AKR1364
What changes could we make to improve Regulations.gov? OPEN-ENDED
Text field no char. Limit
N



How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often

Single N Matrix Group SM_Tag


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity







Podcasts or audio on the web View and contribute often

Single N Matrix Group SM_Audio



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Online social networks (i.e. FaceBook, MySpace) View and contribute often

Single N Matrix Group SM_Social Networks


View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity






Virtual worlds (i.e. Second Life) View and contribute often

Single N Matrix Group SM_Virtual Worlds



View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity






Comments, ratings, or reviews (i.e. Epinions) View and contribute often

Single N Matrix Group SM_Comments



View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity






Blogs or wikis View and contribute often

Single N Matrix Group SM_Blogs



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Vodcasts or videos on the web (i.e. YouTube) View and contribute often

Single N Matrix Group SM_Videos


View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Personalized web pages (i.e. MyYahoo!, iGoogle) View and contribute often

Single N Matrix Group SM_Personal



View often and contribute occasionally







View often but don’t contribute







View and contribute occasionally







View occasionally but don’t contribute







No familiarity






RSS feeds/Listservs View and contribute often

Single N Matrix Group SM_RSS



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Microblog (i.e. Twitter) View and contribute often

Single N Matrix Group SM_Micro



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







Other View and contribute often

Single N Matrix Group SM_Other



View often and contribute occasionally








View often but don’t contribute








View and contribute occasionally








View occasionally but don’t contribute








No familiarity







How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


In social networks







In virtual worlds







By adding comments, ratings, or reviews







Reading blogs







Contributing to wikis







Receiving newsletters/email updates







Subscribing to RSS feeds







Listening to Podcasts or audio







Watching Vodcasts or video







Adding a widget or gadget to my personalized page







Following a microblog







Other (please specify) A





A Other social media interaction

Text field, <100 char
N
OE_Preferred SM

Sheet 18: Custom Qsts 07-31-09

Model Instance Name:

red & strike-through: DELETE




Regulations.gov

underlined & italicized: RE-ORDER




MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION




Date: 7/28/2009 blue + -->: REWORDING







violet (bold): SKIP-LOGIC




Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y Skip Logic



More than once a day A, B






Once a day A, B






Once a week A, B






Once a month A, B






Twice a year or less





A How do you feel about the recent site enhancements made to Regulations.gov compared to the previous design? I feel they are better
Dropdown (Select-one) Single Y Skip Logic


I feel they are the same







I feel they are worse





B Please tell us more about your impressions of the recent site enhancements. (check all that apply) The look and feel is more appealing
Checkbox, one-up vertical Multi Y Skip Logic

The look and feel is less appealing







The look and feel is about the same







The navigation of the site is more user friendly







The navigation of the site is less user friendly







The navigation of the site is about the same







It is easier to find what I'm looking for







It is harder to find what I'm looking for







I have the same level of difficulty in finding information







Other Comments (please specify) C




C Please tell us about your other impressions of the recent site enhancements.

Text field, <100 char
N Skip Logic


Which features on the homepage did you use today? (check all that apply) Search A,B Checkbox, one-up vertical Multi Y Skip Logic


Advanced Search A,B





Site Map







What's Hot







Closing Soon







Newly Posted







Regulatory Agenda & Agency Resources







None of the above







Other (please specify): C




C What other homepage features did you use today?

Text field, <100 char
N Skip Logic

A Which features of the search results did you use today? (check all that apply) Filtering results by agency R Checkbox, one-up vertical Multi Y Skip Logic


Filtering results by type of document S





Filtering results by type of docket folder T






Viewing results by relevance U






Viewing results by docket folder V






Searching within results W






None of the above







Other (please specify): D




R How useful was filtering the results by agency? Very useful
Dropdown (Select-one) Single Y Skip Logic


Somewhat useful






Not useful





S How useful was filtering the results by type of document? Very useful
Dropdown (Select-one) Single Y Skip Logic


Somewhat useful






Not useful





T How useful was filtering the results by type of docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic


Somewhat useful






Not useful





U How useful was viewing the results by relevance? Very useful
Dropdown (Select-one) Single Y Skip Logic


Somewhat useful






Not useful





V How useful was viewing the results by docket folder? Very useful
Dropdown (Select-one) Single Y Skip Logic


Somewhat useful






Not useful





W How useful was the ability to search within results? Very useful
Dropdown (Select-one) Single Y Skip Logic


Somewhat useful






Not useful





D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic

B What was your impression of the search feature? (check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic


Results were not relevant to my search terms or needs






Too many results displayed







Results required too many refinements to get to what I wanted







Returned not enough/no results







I could not open the link







Search speed was too slow







Other (please specify): E




E Please tell us about your impression of the search feature.

Text field, <100 char
N Skip Logic
ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic



Lobbyist/Trade organization







Law firm







Public interest organization







Academic community






Small business






Consultant







Regulated industry







Federal government W,X






Local/State government







Foreign government




AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic


I could not find what I needed on FDMS.gov






Regulations.gov is quicker






Regulations.gov has a better search engine






I was looking for a docket or document from another agency






I forgot my FDMS.gov user name or password






Other, please specify Y



AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic
AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic


Find and/or download a document






Submit a comment






Confirm that a comment was posted and publicly viewable






Look up dockets or documents in another agency






Create reports






Find a comment with a tracking number






Bookmark a docket or document






Set up e-mail notifications






Look up a regulatory agenda






Find a historical rule






Other, please specify Z



AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N
AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group



Submit a comment







Browse by topic







Download documents







Bookmark a docket or document







Set up an e-mail notification







Other, please specify ZZ



CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N
ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group



No A



AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y


Call the helpdesk






Submit webform to helpdesk






Contact department/agency directly






Nothing-I give up






Try another site (please specify) B



AKR1360 B If you will try another site, please specify:

Text field, <100 char
N
AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N


Proposed Rules






Notices






Public Comment






Guidance






Information Collection Requests






Environmental Impact Statement






Supporting Materials






I don't know






Other




CWS01242
What was your impression of the search feature? (Check all that apply) I did not use the search feature
Checkbox, one-up vertical Multi Y OPS Group



Results were relevant to my search terms or needs







Results were not relevant to my search terms or needs







Too many results displayed







Results required too many refinements to get to what I wanted







Returned not enough/no results







I could not open the link







Search speed was too slow







Other, please specify B



CWS01243 B Other impressions of the search feature

Text field, <100 char
N
CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group



Links did not take me where I expected







Could not navigate back to previous information







Would often feel lost, not know where I was







Encountered technical difficulties (i.e. error messages, system timeouts)







I did not experience any navigation difficulties







Other, please specify B



CWS01245 B Other navigating experiences

Text field, <100 char
N
AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group


Submitting a comment






Help pages






Other, please specify H



AED05849 H Other area for improvement

Text field, <100 char
N OPS Group
AKR1364
What changes could we make to improve Regulations.gov? OPEN-ENDED
Text field no char. Limit
N






















































































































Sheet 19: Custom Qsts 04-13-09

Model Instance Name:

red & strike-through: DELETE




Regulations.gov

underlined & italicized: RE-ORDER




MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION




Date: 1/27/2009 blue + -->: REWORDING







violet (bold): SKIP-LOGIC




Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y



More than once a day







Once a day







Once a week







Once a month







Twice a year or less




ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic



Lobbyist/Trade organization







Law firm







Public interest organization







Academic community






Small business






Consultant







Regulated industry







Federal government W,X






Local/State government







Foreign government




AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic


I could not find what I needed on FDMS.gov






Regulations.gov is quicker






Regulations.gov has a better search engine






I was looking for a docket or document from another agency






I forgot my FDMS.gov user name or password






Other, please specify Y



AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic
AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic


Find and/or download a document






Submit a comment






Confirm that a comment was posted and publicly viewable






Look up dockets or documents in another agency






Create reports






Find a comment with a tracking number






Bookmark a docket or document






Set up e-mail notifications






Look up a regulatory agenda






Find a historical rule






Other, please specify Z



AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N
AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group



Submit a comment







Browse by topic







Download documents







Bookmark a docket or document







Set up an e-mail notification







Other, please specify ZZ



CWS01241 ZZ Other reason for visiting the site today

Text field, <100 char
N
ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group



No A



AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y


Call the helpdesk






Submit webform to helpdesk






Contact department/agency directly






Nothing-I give up






Try another site (please specify) B



AKR1360 B If you will try another site, please specify:

Text field, <100 char
N
AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N


Proposed Rules






Notices






Public Comment






Guidance






Information Collection Requests






Environmental Impact Statement






Supporting Materials






I don't know






Other




CWS01242
What was your impression of the search feature? (Check all that apply) I did not use the search feature
Checkbox, one-up vertical Multi Y OPS Group



Results were relevant to my search terms or needs







Results were not relevant to my search terms or needs







Too many results displayed







Results required too many refinements to get to what I wanted







Returned not enough/no results







I could not open the link







Search speed was too slow







Other, please specify B



CWS01243 B Other impressions of the search feature

Text field, <100 char
N
CWS01244
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group



Links did not take me where I expected







Could not navigate back to previous information







Would often feel lost, not know where I was







Encountered technical difficulties (i.e. error messages, system timeouts)







I did not experience any navigation difficulties







Other, please specify B



CWS01245 B Other navigating experiences

Text field, <100 char
N
AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group


Submitting a comment






Help pages






Other, please specify H



AED05849 H Other area for improvement

Text field, <100 char
N OPS Group
AKR1364
What changes could we make to improve Regulations.gov? OPEN-ENDED
Text field no char. Limit
N






















































































































Sheet 20: Qsts Current 3-23-2009

Model Instance Name:

red & strike-through: DELETE




Regulations.gov

underlined & italicized: RE-ORDER




MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION




Date: 1/27/2009 blue + -->: REWORDING







violet (bold): SKIP-LOGIC




Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y



More than once a day







Once a day







Once a week







Once a month







Twice a year or less




ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic



Lobbyist/Trade organization







Law firm







Public interest organization







Academic community






Small business






Consultant







Regulated industry







Federal government W,X






Local/State government







Foreign government




AED05840 W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic


I could not find what I needed on FDMS.gov






Regulations.gov is quicker






Regulations.gov has a better search engine






I was looking for a docket or document from another agency






I forgot my FDMS.gov user name or password






Other, please specify Y



AED05841 Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic
AED05842 X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic


Find and/or download a document






Submit a comment






Confirm that a comment was posted and publicly viewable






Look up dockets or documents in another agency






Create reports






Find a comment with a tracking number






Bookmark a docket or document






Set up e-mail notifications






Look up a regulatory agenda






Find a historical rule






Other, please specify Z



AED05843 Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N
AED05844
Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y OPS Group



Submit a comment







Browse by topic







Download documents







Bookmark a docket or document







Set up an e-mail notification







Other --> Other, please specify ZZ



NEW ZZ Other reason for visiting the site today

Text field, <100 char
N
ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group



No A



AKR1359 A What will you do next? Try this site again later
Radio Button One Up Vertical Single Y


Call the helpdesk






Submit webform to helpdesk






Contact department/agency directly






Nothing-I give up






Try another site (please specify) B



AKR1360 B If you will try another site, please specify:

Text field, <100 char
N
AED05845
If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N


Proposed Rules






Notices






Public Comment






Guidance






Information Collection Requests






Environmental Impact Statement






Supporting Materials






I don't know






Other




AED05846
What type of difficulty, if any, did you encounter with the search functionality? (check all that apply) I did not encounter any difficulties
Checkbox, one-up vertical Multi N


Returned too many results






Returned not enough results






Returned no results






Returned results that were similar/redundant






Results were not relevant to my search terms or needs






I was not sure what words to use in my search




AED05847
Was the search tool useful? (check all that apply) Yes, Useful
Checkbox, one-up vertical Multi N



No, Irrelevant information displayed







No, Not enough information displayed







No, I could not open the links







No, Too much information displayed







No, The search tool was difficult to use







No, The links contained old information




NEW
What was your impression of the search feature? (Check all that apply) I did not use the search feature
Checkbox, one-up vertical Multi Y OPS Group



Results were relevant to my search terms or needs







Results were not relevant to my search terms or needs







Too many results displayed







Results required too many refinements to get to what I wanted







Returned not enough/no results







I could not open the link







Search speed was too slow







Other, please specify B



NEW B Other impressions of the search feature

Text field, <100 char
N
AED05848
What type of difficulty, if any, did you encounter with the <b>navigation process</b> on this site? (check all that apply) Did not have any difficulty navigating the site
Checkbox, one-up vertical Multi N


Could not navigate back to previous information






Would often feel lost, not know where I was






Links did not take me where I expected






Links/labels are difficult to understand






Too many links or navigational questions






Had technical difficulties (e.g. broken links, error messages)




AKR1362
Which of the following would most improve your navigation through Regulations.gov website? Improve search box function
Checkbox, one-up vertical MULTI N


Make navigation links more visible






Add more navigation links to homepage






Change the name of primary navigation links






Improve ability to narrow search results






Do not recommend a change




NEW
Which of the following did you experience while navigating Regulations.gov today? (Check all that apply) Links/labels were difficult to understand
Checkbox, one-up vertical Multi Y OPS Group



Links did not take me where I expected







Could not navigate back to previous information







Would often feel lost, not know where I was







Encountered technical difficulties (i.e. error messages, system timeouts)







Other, please specify B



NEW B Other navigating experiences

Text field, <100 char
N
AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group


Submitting a comment






Help pages






Other, please specify H



AED05849 H Other area for improvement

Text field, <100 char
N OPS Group
AKR1364
What changes could we make to improve Regulations.gov? OPEN-ENDED
Text field no char. Limit
N






















































































































Sheet 21: Custom Qsts (1-27-09)

Model Instance Name:

red & strike-through: DELETE




Regulations.gov

underlined & italicized: RE-ORDER




MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION




Date: 1/27/2009 blue + -->: REWORDING







violet (bold): SKIP-LOGIC




Regulations.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
ALM0030
How frequently do you visit this site? First time
Radio Button One Up Vertical Single Y



More than once a day







Daily --> Once a day






About once a week --> Once a week






About once a month --> Once a month






Every 6 months or less --> Twice a year or less




ALM0031
Which best describes you? General public
Dropdown (Select-one) Single Y Skip Logic



Lobbyist/Trade organization







Law firm







Public interest organization







Academic community






Small business






Consultant







Regulated industry







Federal government W,X






Local/State government







Foreign government





W Why did you choose to come to this site instead of FDMS.gov? (check all that apply) I don't know what FDMS.gov is
Checkbox, one-up vertical Multi Y Skip Logic


I could not find what I needed on FDMS.gov






Regulations.gov is quicker






Regulations.gov has a better search engine






I was looking for a docket or document from another agency






I forgot my FDMS.gov user name or password






Other, please specify Y




Y Other reason for visiting regulations.gov instead of FDMS

Text field, <100 char
N Skip Logic

X What tasks do you typically use Regulations.gov for? (check all that apply) Find and/or download a docket
Checkbox, one-up vertical Multi Y Skip Logic


Find and/or download a document






Submit a comment






Confirm that a comment was posted and publicly viewable






Look up dockets or documents in another agency






Create reports






Find a comment with a tracking number






Bookmark a docket or document






Set up e-mail notifications






Look up a regulatory agenda






Find a historical rule






Other, please specify Z




Z Other tasks you typically use Regulations.gov for

Text field, <100 char
N
ALM0163
What did you do on the site today? Search for a document
Checkbox, one-up vertical MULTI Y



submit a comment







Browse by topic







Dowload documents







Bookmark a docket or document







Set up an e-mail notification







Other






Why did you come to the site today? (check all that apply) Find a document
Checkbox, one-up vertical MULTI Y



Submit a comment







Browse by topic







Download documents







Bookmark a docket or document







Set up an e-mail notification







Other




ALM0164
Were you able to accomplish what you wanted to do? Yes
Radio Button One Up Vertical Single Y Skip Logic Group



No A



AKR1359 A If you were not able to accomplish what you wanted, what will you do next? --> What will you do next? Try this site again later
Radio Button One Up Vertical Single Y


Call the helpdesk






Submit webform to helpdesk






Nothing-I was successful






Contact department/agency directly






Nothing-I give up






Try another site (please specify) B



AKR1360 B If you will try another site, please specify:

Text field, <100 char
N
ALM0165
If you were looking for a document, what type of document were you looking for? Rules
Dropdown (Select-one) Single N



Proposed Rules







Notices







Public Comment







Guidance







Information Collection Requests







Environmental Impact Statement







Other






If you were looking for a document, what type of document were you looking for? (check all that apply) Rules
Checkbox, one-up vertical Multi N


Proposed Rules






Notices






Public Comment






Guidance






Information Collection Requests






Environmental Impact Statement






Supporting Materials






I don't know






Other




ALM0035
If you did not find what you were looking for, what improvements can we make to help you find the information that you were looking for? OPEN-ENDED
Text field, <100 char
N
ALM0162
If you used the search feature, what type of difficulty, if any, did you encounter with the search functionality? I did not encounter any difficulties
Dropdown (Select-one) SINGLE N



Returned too many results







Returned not enough results







Returned no results







Returned results that were similar/redundant







Results were not relevant to my search terms or needs







I was not sure what words to use in my search






What type of difficulty, if any, did you encounter with the search functionality? (check all that apply) I did not encounter any difficulties
Checkbox, one-up vertical Multi N


Returned too many results






Returned not enough results






Returned no results






Returned results that were similar/redundant






Results were not relevant to my search terms or needs






I was not sure what words to use in my search




AKR1361
If the search tool was not useful, why not? Not applicable
Radio Button One Up Vertical SINGLE N



Search provided irrelevant information







Not enough information was returned







I could not open the links







Too much information was provided







The search tool was difficult to use







The links were to out-dated information







Other






Was the search tool useful? (check all that apply) Yes, Useful
Checkbox, one-up vertical Multi N



No, Irrelevant information displayed







No, Not enough information displayed







No, I could not open the links







No, Too much information displayed







No, The search tool was difficult to use







No, The links contained old information




ALM0161
What type of difficulty, if any, did you encounter with the navigation process on this site? Did not have any difficulty navigating the site
Dropdown (Select-one) SINGLE Y



Could not navigate back to previous information







Would often feel lost, not know where I was







Links did not take me where I expected







Links/labels are difficult to understand







Too many links or navigational questions







Had technical difficulties (e.g. broken links, error messages)






What type of difficulty, if any, did you encounter with the navigation process on this site? (check all that apply) Did not have any difficulty navigating the site
Checkbox, one-up vertical Multi N


Could not navigate back to previous information






Would often feel lost, not know where I was






Links did not take me where I expected






Links/labels are difficult to understand






Too many links or navigational questions






Had technical difficulties (e.g. broken links, error messages)




AKR1362
Which of the following would most improve your navigation through Regulations.gov website? Improve search box function
Checkbox, one-up vertical MULTI N


Make navigation links more visible






Add more navigation links to homepage






Change the name of primary navigation links






Improve ability to narrow search results






Do not recommend a change




AKR1363
If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Radio Button One Up Vertical SINGLE N OPS Group


Submitting a comment






Help pages





Other --> Other, please specify H



H Other area for improvement

Text field, <100 char
N OPS Group
AKR1364
What changes could we make to Regulations.gov in order to make it your ideal Web site? --> What changes could we make to improve Regulations.gov? OPEN-ENDED
Text field, <100 char
N























































































































Sheet 22: Custom Qsts (6-25-08)

Model Instance Name:

red & strike-through: DELETE










Regulations.gov

underlined & italicized: RE-ORDER










MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION










Date: 6/25/2008 blue + -->: REWORDING













violet (bold): SKIP-LOGIC










Regulations.gov CUSTOM QUESTION LIST






QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N







ALM0030 1 How frequently do you visit this site? First time
Dropdown (Select-one) Single Y





Types



More than once a day









Open-ended



Daily









Text Field – limited to 100 characters



About once a week









Text Area – no character limit



About once a month









Dropdown (Select-one)



Every 6 months or less









Radio Button One Up Vertical
ALM0031 2 Which best describes you? General public
Dropdown (Select-one) Single










Lobbyist/Trade organization













Law firm













Public interest organization


Y









Academic community












Small business












Consultant













Regulated industry













Federal government













Local/State government













Foreign government










ALM0163 3 What did you do on the site today? Search for a document
Checkbox, one-up vertical MULTI Y









submit a comment













Browse by topic













Dowload documents













Bookmark a docket or document













Set up an e-mail notification













Other










ALM0164 4 Were you able to accomplish what you wanted to do? Yes
Dropdown (Select-one) Single Y









No A









AKR1359 A If you were not able to accomplish what you wanted, what will you do next? Try this site again later
Radio Button One Up Vertical Single Y









Call the helpdesk













Submit webform to helpdesk













Nothing-I was successful













Nothing-I give up













Contact department/agency directly













Try another site (please specify) B









AKR1360 B If you will try another site, please specify:

Text field, <100 char
N






ALM0165
If you were looking for a document, what type of document were you looking for? Rules
Dropdown (Select-one) Single N







5
Proposed Rules













Notices













Public Comment













Guidance













Information Collection Requests













Environmental Impact Statement













Other










ALM0035 6 If you did not find what you were looking for, what improvements can we make to help you find the information that you were looking for? OPEN-ENDED
Text field, <100 char
N






ALM0162 7 If you used the search feature, what type of difficulty, if any, did you encounter with the search functionality? I did not encounter any difficulties
Dropdown (Select-one) SINGLE N









Returned too many results













Returned not enough results













Returned no results













Returned results that were similar/redundant













Results were not relevant to my search terms or needs













I was not sure what words to use in my search










AKR1361 8 If the search tool was not useful, why not? Not applicable
Radio Button One Up Vertical SINGLE N









Search provided irrelevant information













Not enough information was returned













I could not open the links













Too much information was provided













The search tool was difficult to use













The links were to out-dated information













Other










ALM0161 9 What type of difficulty, if any, did you encounter with the navigation process on this site? Did not have any difficulty navigating the site
Dropdown (Select-one) SINGLE Y









Could not navigate back to previous information













Would often feel lost, not know where I was













Links did not take me where I expected













Links/labels are difficult to understand













Too many links or navigational questions













Had technical difficulties (e.g. broken links, error messages)










AKR1362 10 Which of the following would most improve your navigation through Regulations.gov website? Do not recommend a change
Checkbox, one-up vertical MULTI N









Improve search box function













Make navigation links more visible













Add more navigation links to homepage













Change the name of primary navigation links













Improve ability to narrow search results










AKR1363 11 If there is an area of the site that you think most needs improving, which is it? Searching for a document/regulation
Dropdown (Select-one) SINGLE N









Submitting a comment













Help pages













Other










AKR1364 12 What changes could we make to Regulations.gov in order to make it your ideal Web site? OPEN-ENDED
Text field, <100 char
N










































































































































































































Sheet 23: Guidelines























Questionnaire Management Guidelines








































Goals:



















One consolidated document to track all model and CQ changes throughout the life of the project


















Questionnaire always matches the live survey


















Easy and error-free way to submit CQ changes


















All changes tracked and reflected in one document (DOT will help)







































Basic rules:








































1 This questionnaire has to match the live survey


















2 All changes to the live measure need to be tracked and archived in one document


















3 All CQ change requests has to be submitted using this documents









































SRA: 1) marks up changes and submits the entire document to DOT







































DOT: 1) archives change request on separate tab



















2) implement changes



















3) updates the document to reflect all implemented changes in the "clean" questionnaire - SRA can send to the client and use for future CQ changes





































4 DOT will safeguard correct formats - your next CQ changes have to be submitted using one survey document with appropriate color-coding





































































































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