870 2014 870 DoDEA

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
				Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate
	Thank you for visiting our new DoDEA web site and for responding to this short questionnaire. Please take a few minutes to share your opinions regarding our new website, including navigation, search functionality, content, and visual design. Your opinion is essential to helping us provide the best online experience possible. Your comments and answers will be directed to DoDEA’s internet team so please base your responses only on your experience with the new DoDEA’s family of websites.			Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.

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Sheet 2: Model Qsts

Model Name		DoDEA					Red & Strike-Through: Delete
Model ID		Jt1hQxogg5kcwYAspQlQhQ4C					Underlined & Italicized: Re-order
Partitioned		Yes					Pink: Addition
Date		(9/25/2014)					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Navigation (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Navigation - Organized	Please rate how well the site is organized.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to DoDEA.edu?
2	Navigation - Options	Please rate the options available for navigating this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Navigation - Layout	Please rate how well the site layout helps you find what you need.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend	How likely are you to recommend DoDEA.edu to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				21	Primary Resource	How likely are you to use DoDEA.edu as your primary resource for getting information about DoDEA and its schools?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance -Errors	Please rate the ability to load pages without getting error messages on this site.
		Site Information (1=Poor, 10=Excellent, Don't Know)
7	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
8	Site Information - Understandable	Please rate how understandable this site’s information is.
9	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
10	Look and Feel - Appeal	Please rate the visual appeal of this site.
11	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
12	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
13	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
14	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
15	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.

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Sheet 3: Current CQs

Model Name	DoDEA				Red & Strike-Through: Delete
Model ID	Jt1hQxogg5kcwYAspQlQhQ4C				Underlined & Italicized: Re-order
Partitioned	Yes				Pink: Addition
Date	(10/02/2014)				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
LNH5513Q001		In the last 30 days, how many times have you visited DoDEA.edu?	This is my first time		Y	Drop down, select one		Frequency of visits
			Once or twice
			Three or four times
			More than once per week but not every day
			Every day
LNH5513Q002		Which best describes your relationship with DoDEA:	Student		Y	Drop down, select one	Skip Logic Group*	Relationship
			Parent
			District/School Administrator	B,C
			DoDEA Employee
			Other (please specify)	A
LNH5513Q003	A	Please specify other type of relationship with DoDEA.			N	Text area, no char limit	Skip Logic Group*	Other relationship
LNH5513Q004	B	How important is the web as a communications tool for you as an administrator?	1=Not important		Y	Radio button, scale, has don't know	Skip Logic Group*	Web importance
			2
			3
			4
			5
			6
			7
			8
			9
			10=Very Important
			Don't know
LNH5513Q005	C	Is the new DoDEA Web Content Management System (WCMS) implemented in your Area, District or School?	Yes	D,E	Y	Radio button, one-up vertical	Skip Logic Group*	WCMS
			No
			I don’t know
LNH5513Q006	D	Has the WCMS facilitated content dissemination to the web, made it easier to publish content?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	WCMS dissemination
			No
LNH5513Q007	E	Is managing a website – with or without the WCMS for your District or School too much of a burden?	Yes	F	Y	Radio button, one-up vertical	Skip Logic Group*	WCMS Manage website
			No
LNH5513Q008	F	Would you be opposed to DoDEA managing your website centrally with you providing content/change requests via a centralized ticket system?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	WCMS centralized ticket system
			No
LNH5513Q009		Which region of the world did you visit us from?	Americas		Y	Drop down, select one		Region
			Europe
			Pacific
			Other
LNH5513Q010		What was your primary reason for visiting DoDEA.edu? Please select up to three.	Find forms		Y	Checkbox, one-up vertical	Skip Logic Group*	Primary reason
			Find a specific document
			Find contact information
			Look for and apply for a job
			Look for information about a specific school
			Learn more about DoDEA
			Research a specific issue or question
			Learn how to enroll in a DoDEA school
			Learn more about DoDEA’s curriculum
			Find student enrollment data
			Research a DoDEA regulation or policy
			Consult the Administrator’s Guide
			Other (please specify)	A
LNH5513Q011	A	Please specify other reason for visiting DoDEA.edu.			N	Text area, no char limit	Skip Logic Group*	Other primary reason
LNH5513Q012		Is DoDEA.edu your primary vehicle for obtaining school information?	Yes		Y	Drop down, select one		Primary vehicle
			No
LNH5513Q013		Where you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish goal
			Partially
			No	A,B
LNH5513Q014	A	Please tell us what factors prevented you from accomplishing your goal?			N	Text area, no char limit	Skip Logic Group*	Did not accomplish goal
LNH5513Q015	B	What type of information were you unable to find?			N	Text area, no char limit	Skip Logic Group*	Info not found
LNH5513Q016		How did you look for the information you wanted/needed on DoDEA.edu?	Used the global navigation menu at the top of the page		Y	Radio button, one-up vertical	Skip Logic Group*	How look for info
			Used the “Find your School” feature	C
			Used “Resources” links in middle of the homepage
			Used the “Site Search” feature	B
			Used the left navigation on a school page
			Other (please specify)	A
LNH5513Q017	A	Please specify other way of looking for information wanted/needed.			N	Text area, no char limit	Skip Logic Group*	Other way looking for info
LNH5513Q018	B	Please rate the Site Search feature on the following items: Location of search box throughout the site	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group*	Location of search
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
			Don't know
LNH5513Q019	B	Relevancy of search results	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group*	Relevancy of search results
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
			Don't know
LNH5513Q020	B	Organization of search results	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group*	Organization of search results
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
			Don't know
LNH5513Q021	C	Please rate the Find your School feature on the following items: Location of Find your School widget	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group*	Location of school widget
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
			Don't know
LNH5513Q022	C	Relevancy of search results	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group*	Relevancy of school results
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
			Don't know
LNH5513Q023	C	Organization of search results	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group*	Organization of school results
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
			Don't know
LNH5513Q024		Please indicate the statement you agree with on Content quality and relevancy.	Information is clear		Y	Checkbox, one-up vertical		Content
			Content is relevant
			Content is easy to read
			Content is up-to-date
			I don’t agree with any of the above
LNH5513Q025		What can we specifically do to improve DoDEA.edu to better serve your needs in the future?			N	Text area, no char limit		Improvement