900 2015 900 NASS Satisfaction Survey

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting the USDA NASS website. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking this survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate
	Thank you for visiting www.nass.usda.gov. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of NASS. Please take a few minutes to give us your feedback. All results are strictly confidential.			Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.

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Sheet 2: Model Qsts

Model Name		NASS Satisfaction Survey					Red & Strike-Through: Delete
Model ID		(MID)					Underlined & Italicized: Re-order
Partitioned		Yes					Pink: Addition
Date		12/22/2014					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Appeal	Please rate the visual appeal of this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site in the next 30 days?
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Readability	Please rate the readability of the pages on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
	Site Performance - Loading	Please rate how quickly pages load on this site.					Primary Resource	How likely are you to use this site as your primary resource for Agricultural Statistics?
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
	Site Information - Understandable	Please rate how understandable this site’s information is.
	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	NASS Satisfaction Survey				Red & Strike-Through: Delete
Model ID	(MID)				Underlined & Italicized: Re-order
Partitioned	Yes				Pink: Addition
Date	12/22/2014				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
		How frequently do you visit this site?	This is my first visit		Y	Radio button, one-up vertical		Visit_Frequency
			Every few months or less often
			Monthly
			Weekly
			Several times a week
			Daily/more than once a day
		What is your primary role in visiting the site today?	Agri-business representative		Y	Radio button, one-up vertical	Skip Logic Group*	Role
			Commododities exchange person
			Farmer, Rancher, or other Agricultural Producer
			General Public Individual
			Federal Government Individual	A
			Local/State Government Individual	A
			Researcher
			Educator
			Student
			Media individual
			Other, please specify:	B
		Please specify the type of agency you work for.	Congress		Y	Radio button, one-up vertical		Agency
			Federal agency
			State agency
	A		Local government
			Native American tribe
			Other, please specify:	C
	B	My primary role is:			N	Text area, no char limit		OE_Role
	C	Which agency do you work for?			N	Text area, no char limit		OE_Agency
		What is your primary reason for visiting this site today?	Publications or reports		Y	Radio button, one-up vertical	Skip Logic Group*	Reason
			Charts & Maps
			Agriculture Census Info
			Statistical Information
			Quick Stats Database
			NASS State Office Websites
			NASS Products and Services
			Agency News/Upcoming events
			General Agency Information
			Contact Customer Service
			Career Opportunities
			Other, please specify:	A
	A	The primary reason I visited the site today was:			N	Text area, no char limit		OE_Reason
		What was the primary topic you were seeking information on?	Field Crops		Y	Radio button, one-up vertical	Skip Logic Group*	Topic
			Food Crops
			Demographics
			Economics and Prices
			Environmental
			Livestock and Animals
			General farm and farmland data
			Charts & Maps
			Research, Science, and Technology
			About NASS, its policies and practices
			Other, please specify:	A
	A	Please specify the other primary topic you were seeking information on.			N	Text area, no char limit		OE_Topic
		How do you primarily use the material on the site?	Reference Material			Radio button, one-up vertical	Skip Logic Group*	Use Material
			Provide Data for Others
			Make decisions or set policies
			Prepare articles, studies, or papers
			Personal Interest
			Other, please specify:	A
	A	Please specify in what other ways you primarily use the material on this site.						OE_Use Material
		Did you find what you were looking for on the site today?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish
			No	A
	A	Please tell us specifically what you were looking for on the site:			N	Text area, no char limit		OE_DidNotFind
		Did you use the search feature on NASS.USDA.gov today?	Yes	A	Y	Drop down, select one	Skip Logic Group*	Search
			No
ACQOsl0004222	A	Please rate how helpful you found the Search feature to be during your visit today.	Extremely helpful		Y	Radio button, one-up vertical		Search Helpful
			Very helpful
			Likely
			Somewhat helpful
			Not at all helpful
		How would you improve navigation on this site?				Text area, no char limit		OE_NavImprove
		What is one improvement you would recommend for the NASS site?			N	Text area, no char limit		OE_Improvement