needs assessment guide performance support online feedba

NOAA Customer Surveys

Needs Assessment Guide Performance Support Online Feedback

Feedback on NOAA's Online Needs Assessment Guide

OMB: 0648-0342

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April 11, 2014

Performance Support Online Feedback



For OMB approval - to be used for NOAA online needs assessment guide.



  1. The following box will pop up after the user has either
    1) been in the product for some specified time or
    2) after a specified number of clicks.
    Method prompting pop-up to be determined.


  1. There is a “No Thanks” opt-out button that is clickable to make the big box disappear.

  2. There is a “Submit” button

  3. There are 2 questions:

1) = clicking one response to offer quantitative feedback

2) = typing in a qualitative response

        • no limit on amount of text input

        • scroll function

        • spell checker

  1. After clicking the submit button, a “thank you” button pops up confirming the feedback has been sent. The box then fades away.

  2. The “ask me later” box offers the user the opportunity to postpone response for a predetermined amount of time and then the box pops up again.

  3. Additionally, the following PRA information will be included within the pop-up:


OMB Control Number 0648-0342

Expiration Date: 4/30/2015

Paperwork Reduction Act Statement

Public reporting burden for this collection of information is estimated to average 2 minutes per response, including the time for reviewing instructions, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other suggestions for reducing this burden to Chris Ellis, NOAA National Ocean Service, at [email protected], or contact him at 843-740- 1195.

Respondents are not identified on their questionnaires, and any reports will present data in aggregate form only. Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subjected to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act, unless that collection of information displays a currently valid OMB Control Number.


Shape1

Ask Me Later

  1. How well does this product meet your needs? 

Click one.

Shape3 Shape2

No Thanks

Not at all what I need

Shape4

Somewhat meeting my needs

Shape5

Pretty good at meeting my needs

Shape6

Just what I need! 


2) Please provide additional remarks so we can better understand your rating: 

Shape7 Shape8 Shape9


Shape10

SUBMIT

No thanks.



Shape11

Thank you!








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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorSarah Brabson
File Modified0000-00-00
File Created2021-01-31

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