Dashboard Prototype Customer Feedback

NOAA Customer Surveys

DPCF survey instrument

Dashboard Prototype Customer Feedback

OMB: 0648-0342

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OMB Control No. 0648-0342
Expiration Date: 0430/2015


Circle the number that indicates your degree of satisfaction.







 

Not at all Satisfied

Not Satisfied

No Opinion

Satisfied

Extremely Satisfied

Not Applicable

1. Overall quality of the Inundation Dashboard

1

2

3

4

5

N/A

2. Quality of information displayed on Dashboard

1

2

3

4

5

N/A

3. Degree that Dashboard meets your needs

1

2

3

4

5

N/A

4. Clarity and accuracy of responses from CO-OPS

1

2

3

4

5

N/A

5. Adequate description of information

1

2

3

4

5

N/A

 

 

 

 

 

 

 

For the following questions, please refer to the labeled screenshot provided.







 







1. Referring to 'A', the usefulness of a ticker displaying current alerts

1

2

3

4

5

N/A

2. For these alerts we use NWS established thresholds of minor, moderate, and major. Usefulness of this type of alert information

1

2

3

4

5

N/A

2. Referring to 'A', the effectiveness of ticker in capturing your attention

1

2

3

4

5

N/A

Open: Would you like to seem more, less, or the same information? If more or less, explain what you would change.

Answer:


2. Referring to 'B', the effectiveness of a bar graph in clearly communicating the current and future water levels

1

2

3

4

5

N/A

Open: Would you like to seem more, less, or the same amount information? If more or less, explain what you would change.

Answer:


3. We have chosen a zero line datum of MHHW. Referring to 'B', clarity this information within the bar graph

1

2

3

4

5

N/A

Open: Which zero line datum do you prefer when viewing water levels?

Answer:


4. Referring to 'C', usefulness of a daily format as seen in this circle

1

2

3

4

5

N/A

Open: Would you like to seem more, less, or the same amount information? If more or less, explain what you would change.

Answer:


5. Referring to 'C', clarity of the daily format (ie. Ease of understanding timing, alert, and water level information)

1

2

3

4

5

N/A

6. Referring to 'D', usefulness of high and low tide information

1

2

3

4

5

N/A

7. Referring to 'D', clarity of high and low tide information

1

2

3

4

5

N/A

8. Referring to 'E', usefulness of flood and high water information

1

2

3

4

5

N/A

9. Referring to 'E', clarity of flood and high water information

1

2

3

4

5

N/A

10. Referring to 'F', usefulness of sea level rise viewer information as a map layer

1

2

3

4

5

N/A

Open: Are there any other data or information you would like to see on the 'homepage' (ie. The view before anything is clicked and the pop-up box which appears when you click a site)?

Answer:


Open: Are there any other data or information that you would like to see represented as an additional layer?

Answer:


Open: Would you use this tool? If so, how would you plan on utilizing it?

Answer:

 







Paperwork Reduction Act Information: In accordance with Executive Order 12862, the National Performance
Review, and good management practices, NOAA offices seek to determine whether their customers are satisfied
with the services and/or products they are receiving and whether they have suggestions as to how the
services/products may be improved or made more useful. The information will be used to improve NOAA’s
products and services. Responses to this survey are completely voluntary. No confidentiality can be provided for
responses, but you need not supply your name or address. Public reporting burden for this collection of
information is estimated to average 15 minutes per response. Send comments regarding this burden estimate or
any other aspect of this collection of information, including suggestions for reducing this burden, to Sarah Brabson,
CIO-PPA1, Station 9826, 1315 East-West Highway, Silver Spring, MD 20910.
Notwithstanding any other provision of the law, no person is required to respond to, nor shall any person be subject
to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork
Reduction Act, unless that collection of information displays a currently valid OMB Control Number.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorSarah Brabson
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File Created2021-01-31

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