2120-0605 2012 B

2120-0605 2012 B.doc

ACSEP Evaluation Customer Feedback Report

OMB: 2120-0605

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Supporting Statement




B. Statistical Methods


1. Describe the potential respondent universe.

Every production approval holder subject to an Aircraft Certification System Evaluation Program audit is provided with the opportunity to critique the audit process by submitting the feedback survey form. There are approximately 150 ACSEP audits conducted nationwide during a 12 month period beginning each October.


2. Describe the procedures for the collection of information.

The submittal of feedback data is strongly encouraged but not required. PAH facilities receive the feedback form by mail prior to the ACSEP audit and are reminded during the audit to complete and submit with 30 days. The results are collected by the manufacturing inspection offices in each directorate, and forwarded on to AIR-200 for review and entry to the Certification Management Information System Database. Feedback forms are reviewed for any issues which provide an opportunity for continuous improvement to the ACSEP program.


3. Describe methods to maximize response rates.

Submittal is voluntary and strongly encouraged at the in-briefing and out-briefing of the ACSEP evaluation. Due to the maturity of the ACSEP program, the significant majority of feedback responses are very positive. If suggestions for improvement are made which affect policy, they will be scored by the appropriate field office and submitted to AIR-200 for disposition at the next revision or change to the directive.


4. Describe tests of procedures and methods to be undertaken.

No testing of procedures are applicable.



5. Provide the names of consultants and the person who will collect and analyze the information.


The Manufacturing Inspection Office (MIO) managers for each directorate (ANE, ACE, ASW, ANM) or they’re designee.



File Typeapplication/msword
File TitleOMB 83-I Supporting Statement
AuthorTaylor CTR Dahl
Last Modified ByTaylor CTR Dahl
File Modified2012-01-27
File Created2012-01-27

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