Form NHTSA Form 1253 NHTSA Form 1253 NHTSA Tween Seat Belt Comm Checks Moderators Guide - Eng

Focus Group Studies Under Generic Clearance - Moderator’s Guide

OMB No. 2127-0682
Expiration Date: 02/28/2015

Moderator’s Guide

Parent & Caretaker Focus Groups to Develop

New Seat Belt Safety “Tween”Public Service Advertising Campaign

Generic Clearance OMB Control No: 2127-0682: Focus Groups for Traffic and Motor Vehicle Safety Programs and Activities

I. EXPLANATIONS

MODERATOR TO READ (<5 min)

This focus group is being conducted to collect information that will help us better understand your opinions about an important highway safety issue.

This collection of information is voluntary and will be used for formative purposes only so that we may develop communications programs designed to reduce the number of traffic-related injuries and deaths. Public reporting burden is estimated to average 90 minutes, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. We will not collect any personal information that would allow anyone to identify you. Please note that a federal agency many not conduct or sponsor and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of information subject to the requirements of the Paperwork Reduction Act unless that collection of information displays a current valid OMB control number. The OMB generic control number for this collection is 2127-0682. Information Collection Clearance Officer, National Highway Traffic Safety Administration, 1200 New Jersey Ave, S.E., W51-316, Washington, DC, 20590.

Additional note to moderator:

• Assure participants of confidentiality and anonymity

• Disclose presence of observers and video-recording (in lieu of “note taking”)

II. INTRODUCTIONS & WARM-UP (5 min)

• Introductions of moderator and participant. Ask respondent to introduce him/herself [name, how many children, age of child(ren)]

• Thinking about your children, what kind of activities do they like to do? What is your favorite activity to do with your child(ren)?

III. STORYBOARDS (70 min)

Moderator Note: Explain to participants that they will be shown several advertising concepts that are at an early stage and are not finished advertisements. Participants should use their imaginations and respond to the overall idea presented. Present each advertising concept one-at-a-time (use storyboards as a visual aid). Randomly sort the order of the advertising concepts among the different focus groups, so no particular idea is always shown first or last. Allow participant to read through the concept, mark comments, and then discuss.

Ask questions after each concept exposure:

Initial thoughts/key takeaways

Moderator will instruct respondents to write down their initial reaction, the main idea of the advertisement, and how much they like the advertisement on a scale of 1 to 10.

• What are your first reactions? What is going through your mind as you watch/listen to this ad?

• What does this make you think about? Why do you say that?

• What is the main idea?

• What is the main benefit they are trying to tell you?

• What else is the advertising telling you?

Likes/dislikes/concerns

• What was particularly interesting to you in this ad?

• Was there anything you especially liked in this ad?

• Anything you particularly disliked?

• Was there anything confusing?

Relevancy

• How meaningful is this message for you?

• Who do you think this ad is speaking to?

• How does the ad’s message impact/relate to you and your family?

• How does this ad make you feel about what you’re currently doing in regards to your child’s safety in your vehicle right now?

Learning

• Did the advertising tell you anything new?

Anticipated action

• As a result of seeing this ad, do you think you would do anything differently than you’re currently doing? What?

• Do you recall the website that the ad asks you to go to?

• How likely are you to go to the website?  What do you think you would find there?

• Would you tell a friend or family member about this ad?  How about the website?

IV. Wrap-up (<5 minutes)

(If time permits) Check with observers for additional questions.

ADDITIONAL NOTE TO MODERATOR:

Before participants exit, ask them to write down additional background information before exiting the interview room (3-4 minutes). Explain that the collection is optional and they can leave without filling out the form with no penalty. The information collection is intended to understand the participant’s current use of seat belts for their child and help contextualize feedback provided throughout the focus group discussion.

(Hand out for each group member to independently write down their initial reaction to the advertising concept exposure.)

What are your first reactions?

What do you think the main idea of this ad is?

On a scale of 1 to 10, how much would you say you like this advertising concept? Please circle the corresponding number.

1	2	3	4	5	6	7	8	9	10
Not at all				Neither like nor dislike					Like a lot

NHTSA Form 1253 Page 6