Employee Verification Service (EVS)

Tracking Number - an eight (8)-position alphanumeric
number used to uniquely identify each name and SSN
verification request submitted before 8/25/07.
User Certification Statement - a statement to which a BSO
registered user must attest, certifying they have read,
understood, and agreed to the terms of use for BSO.
User ID - User Identification Number; a unique value issued
by SSA to the user at BSO registration that identifies the
individual. This value must be entered to gain access to BSO.
Verification - the act or process of establishing the truth,
accuracy or reality of something.

APPENDIX A
ADDITIONAL VERIFICATION OPTIONS
Employee Verification Service (EVS)

I

NOTE: SSA no longer accepts EVS requests on diskette,
cartridge or tape.

The following instructions are for employers and third-party
submitters who wish to submit SSN verification requests to
SSA via paper or telephone. EVS requests can be submitted at
any time and are processed within 24 hours.
There are three (3) EVS methods to choose from based on the
number of employee names/SSNs that you want to verify:
• 1 to 5 Name/SSN Requests
o Call our toll-free number for employers, 1-800-772­
6270 or the general SSA number at 1-800-772­
1213. Both numbers are open for service weekdays
from 7:00 a.m. to 7:00 p.m., Eastern Standard
Time.

•

o You must have the following information for each
verification request.
• Social Security Number
• Last Name, First Name, Middle Initial
• Date of Birth (MMDDYY¥Y)
• Gender Code (M-Male; F-Female)
1 to 50 Name/SSNs Requests
o Submit on paper to your local SSA office. Your local
office will provide you with format and submission
instructions. Some offices accept faxed listings. You
can find your local SSA Office by going to
www.ssa.gov and selecting the Find a Social Security
Office link in the right-hand menu.

m

a

This listing may be formatted across the page in a
columnar format, such as:

Social
Security
Number

•

iii

IILast
IName

L

IFirst - Middle iDate of
iName Initial jBirth

Gender
Code

I

50 to 300 Name/SSN Requests
a A simple registration process is required for
verification requests of more than 50 names/SSNs.
• Below are the EVS registration instructions for
both individual employers and third-party
submitters:
1. Complete the EVS registration form, found at
www.ssa.gov/employer/ssnvadditional.htm.
The company's address should show a street
address, city, state and ZIP code. A P.O. Box
may be included in the address, but a P.O.
Box alone will not be accepted. The
registration form must be signed by a
manager or authorized official of the
company. The title of the signer must follow
the signature.
2. There are two Federal privacy act statements
included - one for individual employers and
one for third-party submitters found at
www.ssa.gov/employer/ssnvs_handbk.htm
under Additional Verification Options. Sign
and date the appropriate form. Keep a copy
of your privacy act statement. You will
need to send a copy of the statement with
each listing you want verified.
3. Mail or fax both the registration form and
privacy act statement to:
Social Security Administration
OCO, DES, EVS
300 N. Greene Street, 5-E-1O North Building

Social Security Administration

a

Baltimore, Maryland 21290-0300
Fax (410) 966-3366 or (410) 966-9439
• Once SSA has processed your registration
request, we will mail you a Requester
Identification Code. This code should be shown
on your verification request and on any EVS
correspondence with SSA concerning a change
in address, contact person or telephone number.
EVS correspondence should be sent to the
address or fax number shown above. If you
misplace your Requester Identification Code, call
the EVS information line at (410) 965-7140.
Instructions for submitting paper listings to SSA for
EVS verification.
1. Format your listing to include the following
data:
~ Social Security Number
~ Last Name, First Name, Middle Initial
~ Date of Birth (MMDDYYVY)
~ Gender Code (M-Male; F-Female)
This listing may be formatted across the page in
a columnar format, such as:

tSocial
!Security
!Number

I[Last
!Name

IFirsl

!Middle /Date of
Name [lnitial Birth
j

bender
ICode

2. Send the paper listing, your 4-digit
Requester Identification Code and a signed
copy of your privacy act statement to:
Social Security Administration
Wilkes-Barre Data Operations Center
P.O. Box 6500
Wilkes-Barre, PA 18767-6500

SS.'\\S Handbook

i

53

~

NOTE: Do not send paper listings to Baltimore or your local
office with your registration form. Paper listings with 50 to
300 SSNs must be sent to the Wilkes-Barre address above.

NOTE: For 300 or more verification requests please use the
Social Security Number Verification Service (SSNVS). For
more information see "What is SSNVS and BSO?" section of
this handbook.

Call the EVS information line, 410-965-7140, if you have
questions or need additional information.
What to Do lfan SSN Fails to Verify
Each SSN sent in the file will be returned to you with a
verification code. If the verification code is blank, the record
agrees with SSA's data file. Please annotate your records that
this SSN has been verified.
If the verification code is not blank, follow these steps:
1. Ask to see the employee's Social Security card to ensure
that the SSN and name were correctly shown on the
file.
2. Check to see whether you made a typographical error.
If so, correct the data and resend to SSA in a
subsequent file. Please resend only the corrected data.
3. If the SSN shown on the card and the file match, ask
the employee to check with any SSA Office or call 1­
800-772-1213 to determine and correct the problem.
Ask the employee to give you the corrected name for
your payroll records.

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Social Sccurit ' Administration