IRES-- Internet Registrations

Integrated Registration Systems
(IRES)
Screen Package

Division of Architecture and Support Software Development
Identity, Enrollment, and Authentication
April 4, 2012

OMB Clearance Package Integration Registration Services (IRES) System OMB#
0960-0626

Table of Contents
1. Welcome to Business Services Online ................................................................................................................................ 2
2. Forgot Password Path ......................................................................................................................................................... 2
3. Appointed Representative Services [Path 1 – 1699 Started First ....................................................................................... 2
4. Appointed Representative Services [Path 2 –Online Process Started First ....................................................................... 2
5. Spanish - Instrucciones e información para empleadores .................................................................................................. 2
6. BSO Suite of Services........................................................................................................................................................... 2
7. Login to BSO ........................................................................................................................................................................ 2
8. BSO User Registration, Login, and Employer Information Help Topics .............................................................................. 2
9. BSO User Registration, Login, and Employer Information Help Topics - Continued........................................................... 2
10. BSO User Registration, Login, and Employer Information Help Topics- Continued ......................................................... 2
11. BSO User Registration, Login, and Employer Information Help Topics- Continued ......................................................... 2
12. Log Out of BSO .................................................................................................................................................................. 2
13. User Registration Attestation ........................................................................................................................................... 2
14. Create a Login Account – Step 1: Provide Information ..................................................................................................... 2
15. Create a Login Account – Step 2: Create Your Password .................................................................................................. 2
16. Create a Login Account – Step 3: Review & Submit.......................................................................................................... 2
17. Create a Login Account – Step 4: Print your User ID ........................................................................................................ 2
18. Create a Login Account – Numident Check Failed ............................................................................................................ 2
19. User Registration Form Help ............................................................................................................................................. 2
20. User Registration Form Help - Continued ......................................................................................................................... 2
21. User Registration Form Help - Continued ......................................................................................................................... 2
22. User Registration Form Help - Continued ......................................................................................................................... 2
23. Complete Phone Registration Attestation ........................................................................................................................ 2
24. Complete Phone Registration ........................................................................................................................................... 2
25. Complete Phone Registration - Successful....................................................................................................................... 2
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26. View/Edit Account Information ........................................................................................................................................ 2
27. Edit Personal & Contact Information ................................................................................................................................ 2
28. Edit Personal & Contact Information - Confirmation........................................................................................................ 2
29. Edit Security Questions & Answers ................................................................................................................................... 2
30. Edit Security Questions & Answers - Confirmation .......................................................................................................... 2
31. Request Access to BSO Services – Select Suite of Services ............................................................................................... 2
32. Request Access to BSO Services – Employer Information is required .............................................................................. 2
33. Request Access to BSO Services – Employer Information Not Available (MEF Failure) ................................................... 2
34. Request Access to BSO Services - Employer Address Not Available (pending EIN Address) ............................................ 2
35. Request Access to BSO Services - Age Restriction ............................................................................................................ 2
36. Request Access to BSO Services - Employer Information (Page 1 of 3) ............................................................................ 2
37. Request Access to BSO Services - Report Wages to Social Security/View Wage Report Name/SSN Errors(Page 2 of 3) 2
38. Request Access to BSO Services - Social Security Number Verification Service (SSNVS) (Page 3 of 3) ............................ 2
39. Request Access to BSO Services - Complete Form SSA-1694 Business Taxpayer Information Form (Page 4 of 4) .......... 2
40. Request Access to BSO Services - Internet Representative Payee (Page 5 of 5) .............................................................. 2
41. Request Access to BSO Services - Request Summary ....................................................................................................... 2
42. Request Access to BSO Services Confirmation ................................................................................................................. 2
43. Main Menu-Without Services ........................................................................................................................................... 2
44. Main Menu-With Services................................................................................................................................................. 2
45. Main Menu-With All Services........................................................................................................................................... 2
46. Report Wages to Social Security ....................................................................................................................................... 2
47. Social Security Number Verification Service ..................................................................................................................... 2
48. Form SSA-1694 Request for Business Entity Taxpayer Information ................................................................................. 2
49. Internet Representative Payee Accounting ...................................................................................................................... 2
50. Enter Activation Code(s) for the Appointed Representative Registration(ARR)............................................................... 2
51. Enter Activation Code(s) - Confirmation(ARR) .................................................................................................................. 2
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52. No Services Available ........................................................................................................................................................ 2
53. Appointed Representative Services - Main Menu (w ARR Activation) ............................................................................. 2
54. Appointed Representative Services - Main Menu (w EFR Activation) .............................................................................. 2
55. View / Edit Services – No Services Available ..................................................................................................................... 2
56. Request New Services ....................................................................................................................................................... 2
57. Remove Access to BSO Services ........................................................................................................................................ 2
58. Remove Access to BSO Services Successful ...................................................................................................................... 2
59. Activate Access to BSO Services - No Services Available .................................................................................................. 2
60. Activate Access to BSO Services........................................................................................................................................ 2
61. Activate Access to BSO Services Successful ...................................................................................................................... 2
62. View Pending Services - Re-Request Activation Code - Without Services ........................................................................ 2
63. View Pending Services - Re-Request Activation Code - With Services ............................................................................. 2
64. View Pending Services - Confirmation of Activation Code Notice Re-Request ................................................................ 2
65. Enter Text-Enabled Cell Phone Number ........................................................................................................................... 2
66. Employer Information Attestation .................................................................................................................................... 2
67. Employer Information Attestation - Do Not Accept ......................................................................................................... 2
68. Add Employer Information ............................................................................................................................................... 2
69. Add Employer Information Successful .............................................................................................................................. 2
70. Update Your Employer Information.................................................................................................................................. 2
71. Update Your Employer Information Successful ................................................................................................................ 2
72. Remove Your Employer Information ................................................................................................................................ 2
73. Remove Your Employer Information Successful ............................................................................................................... 2
74. View/Edit Account Info ..................................................................................................................................................... 2
75. Edit Personal & Contact Information ................................................................................................................................ 2
76. Edit Personal & Contact Information - Confirmation........................................................................................................ 2
77. Change Text-enabled Cell Phone Number - Option 1 Selected ........................................................................................ 2
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78. Change Text-enabled Cell Phone Number - Step 1: Enter One-Time Password ............................................................... 2
79. Change Text-enabled Cell Phone Number - Step 2: Provide a New Cell Phone Number ................................................. 2
80. Change Text-enabled Cell Phone Number - Step 2: Provide a New Cell Phone Number - Fail ........................................ 2
81. Change Text-enabled Cell Phone Number - Step 3: Verify your New Cell Phone Number .............................................. 2
82. Change Text-enabled Cell Phone Number - Step 3: Verify your New Cell Phone Number - Fail ...................................... 2
83. Change Text-enabled Cell Phone Number - Step 4: Confirmation ................................................................................... 2
84. Change Text-enabled Cell Phone Number - Option 2 Selected ........................................................................................ 2
85. Change Text-enabled Cell Phone Number - Step 1: Enter One-Time Password ............................................................... 2
86. Change Text-enabled Cell Phone Number - Option 3 Selected ........................................................................................ 2
87. Change Text-enabled Cell Phone Number - Request a Notice to Change your Cell Phone Number................................ 2
88. Change Text-enabled Cell Phone Number - A notice will be mailed to you to change your text-enabled cell phone
number.................................................................................................................................................................................... 2
89. Edit Security Questions ..................................................................................................................................................... 2
90. Edit Security Questions - Confirmation............................................................................................................................. 2
91. Change Password .............................................................................................................................................................. 2
92. Password Change Successful ............................................................................................................................................ 2
93. Disable Account................................................................................................................................................................. 2
94. Disable Account - Error ..................................................................................................................................................... 2
95. Disable Account - Confirmation ........................................................................................................................................ 2
96. User Identification Deactivated ........................................................................................................................................ 2
97. Forgot Password Update Successful ................................................................................................................................. 2
98. Request Password by Mail ................................................................................................................................................ 2
99. Password by Mail Success ................................................................................................................................................. 2
100. Change Password ............................................................................................................................................................ 2
101. Password Change Successful .......................................................................................................................................... 2
102. Reached Limit of Attempts ............................................................................................................................................. 2
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103. Already Registered .......................................................................................................................................................... 2
104. System Failure ................................................................................................................................................................. 2
105. BSO - Paperwork Reduction Act Statement .................................................................................................................... 2
106. AR - Paperwork Reduction Act ........................................................................................................................................ 2
107. AR - Privacy Act Statement ............................................................................................................................................. 2

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1. Welcome to Business Services Online

Privacy Act Statement

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SSA will insert the following revised PRA Statement:

(Business Services Online (BSO))
PRIVACY ACT STATEMENT
Collection and Use of Personal Information
Sections 205(a) and 1106 of the Social Security Act, as amended, the Government Paperwork Elimination
Act (P.L. 105-277), and the Federal Information Security Management Act of 2002 (Title III) of the EGovernment Act of 2002 (P.L. 107-347) authorize us to collect this information to allow access to our online
applications. We will use the information you provide to register you, your company, or authorized
employee(s) to use Business Services Online (BSO). Your responses are voluntary. However, failure to
give us the information will prevent you or your company from using the BSO.
We rarely use the information you provide for any purpose other than for registration and granting access to
the BSO suite of services. We may, however, disclose the information in accordance with approved routine
uses compliant with the Privacy Act (5 U.S.C. § 552a(b)) which include but are not limited to the following:
1. To respond to a request on your behalf from a Congressional office or the Office of the President;
2. To comply with Federal laws requiring the disclosure of the information from our records (e.g., to the
Government Accountability Office and Department of Veterans Affairs);
3. To contractors and other Federal agencies, as necessary, to assist us in the efficient administration of
our programs; and,
4. To facilitate statistical research, audit, or investigative activities necessary to assure the integrity and
improvement of the BSO.
A complete list of routine uses for this information is available in our Privacy Act System of Records Notice
(SORN) titled, Master Files of Social Security Number (SSN) Holders and SSN Applications, Social
Security Administration (SSA) (60-0058). The complete SORN text, additional information about the BSO,
and other information about our programs and services are available online at www.socialsecurity.gov or at
your local Social Security office. If you want to learn more about the reasons why we use or share the
information you give us, contact any of our local offices.

E. McCracken, OPD, May, 15, 2012

2. Forgot Password Path

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3. Appointed Representative Services [Path 1 – 1699 Started First

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4. Appointed Representative Services [Path 2 –Online Process Started First

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5. Spanish - Instrucciones e información para empleadores

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6. BSO Suite of Services

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7. Login to BSO

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8. BSO User Registration, Login, and Employer Information Help Topics

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9. BSO User Registration, Login, and Employer Information Help Topics - Continued

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10. BSO User Registration, Login, and Employer Information Help Topics- Continued

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11. BSO User Registration, Login, and Employer Information Help Topics- Continued

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12. Log Out of BSO

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13. User Registration

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14. Create a Login Account – Step 1: Provide Information

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15. Create a Login Account – Step 2: Create Your Password

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16. Create a Login Account – Step 3: Review & Submit

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17. Create a Login Account – Step 4: Print your User ID

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18. Create a Login Account – Numident Check Failed

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19. User Registration Form Help

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20. User Registration Form Help - Continued

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21. User Registration Form Help - Continued

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22. User Registration Form Help - Continued

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23. Complete Phone Registration Attestation

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24. Complete Phone Registration

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25. Complete Phone Registration - Successful

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26. View/Edit Account Information

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27. Edit Personal & Contact Information

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28. Edit Personal & Contact Information - Confirmation

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29. Edit Security Questions & Answers

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30. Edit Security Questions & Answers - Confirmation

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31. Request Access to BSO Services – Select Suite of Services

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32. Request Access to BSO Services – Employer Information is required

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33. Request Access to BSO Services – Employer Information Not Available (MEF Failure)

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34. Request Access to BSO Services - Employer Address Not Available (pending EIN Address)

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35. Request Access to BSO Services - Age Restriction

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36. Request Access to BSO Services - Employer Information (Page 1 of 3)

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37. Request Access to BSO Services - Report Wages to Social Security/View Wage Report Name/SSN Errors(Page 2 of 3)

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38. Request Access to BSO Services - Social Security Number Verification Service (SSNVS) (Page 3 of 3)

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39. Request Access to BSO Services - Complete Form SSA-1694 Business Taxpayer Information Form (Page 4 of 4)

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40. Request Access to BSO Services - Internet Representative Payee (Page 5 of 5)

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41. Request Access to BSO Services - Request
S

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42. Request Access to BSO Services

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43. Main Menu-Without Services

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44. Main Menu-With Services

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45. Main Menu-With All Services

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46. Report Wages to Social Security

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47. Social Security Number Verification Service

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48. Form SSA-1694 Request for Business Entity Taxpayer Information

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49. Internet Representative Payee Accounting

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50. Enter Activation Code(s) for the Appointed Representative

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51. Enter Activation Code(s) - Confirmation(ARR)

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52. No Services Available

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53. Appointed Representative Services - Main Menu (w ARR Activation)

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54. Appointed Representative Services - Main Menu (w EFR

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55. View / Edit Services – No Services Available

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56. Request New Services

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57. Remove Access to BSO Services

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58. Remove Access to BSO Services Successful

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59. Activate Access to BSO Services - No Services Available

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60. Activate Access to BSO

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61. Activate Access to BSO Services

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62. View Pending Services - Re-Request Activation Code - Without Services

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63. View Pending Services - Re-Request Activation Code - With Services

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64. View Pending Services - Confirmation of Activation Code Notice Re-Request

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65. Enter Text-Enabled Cell Phone

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66. Employer Information Attestation

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67. Employer Information Attestation - Do Not Accept

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68. Add Employer

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69. Add Employer Information Successful

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70. Update Your Employer Information

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71. Update Your Employer Information

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72. Remove Your Employer Information

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73. Remove Your Employer Information Successful

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74. View/Edit Account

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75. Edit Personal & Contact Information

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76. Edit Personal & Contact Information -

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77. Change Text-enabled Cell Phone Number - Option 1

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78. Change Text-enabled Cell Phone Number - Step 1: Enter One-Time Password

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79. Change Text-enabled Cell Phone Number - Step 2: Provide a New Cell Phone

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80. Change Text-enabled Cell Phone Number - Step 2: Provide a New Cell Phone Number - Fail

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81. Change Text-enabled Cell Phone Number - Step 3: Verify your New Cell Phone

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82. Change Text-enabled Cell Phone Number - Step 3: Verify your New Cell Phone Number - Fail

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83. Change Text-enabled Cell Phone Number - Step 4: Confirmation

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84. Change Text-enabled Cell Phone Number - Option 2 Selected

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85. Change Text-enabled Cell Phone Number - Step 1: Enter One-Time Password

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86. Change Text-enabled Cell Phone Number - Option 3 Selected

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87. Change Text-enabled Cell Phone Number - Request a Notice to Change your Cell Phone Number

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88. Change Text-enabled Cell Phone Number - A notice will be mailed to you to change your text-enabled cell phone

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89. Edit Security Questions

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90. Edit Security Questions - Confirmation

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91. Change Password

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92 Password Change

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93. Disable Account

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94. Disable Account - Error

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95. Disable Account - Confirmation

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96. User Identification Deactivated

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97. Forgot Password Update Successful

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98. Request Password by Mail

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99. Password by Mail Success

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100. Change Password

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101. Password Change Successful

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102. Reached Limit of Attempts

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103. Already Registered

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104. System Failure

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105. BSO - Paperwork Reduction Act Statement

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106. AR - Paperwork

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107. AR - Privacy Act Statement

See Revised
Privacy Act
Statement

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