National Survey of Miners' Voice in the Workplace

Pilot Surveys of Employee Voice in the Coal Mining Industry

Voices_Web_TOSEND-6

Pilot Survey of Miners' Voice in the Workplace

OMB: 1219-0149

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National Survey of Miners’ Voice in the Workplace
Implementation Mode: Web
The following survey is the web version. This version will be implemented by recruiting miners to
visit a website to take the survey. Recruitment will be done through advertisements placed in local
newspapers and radio stations in a test market. This approach was recommended by the Technical
Working Group for this project.
The skip patterns for this version will be programmed into web survey software (Vovici). We have
included markers in this review version to indicate what will appear on screen using “[Screen #]” to
identify screens. Respondents will see a “progress bar” at the bottom of each page to indicate how far
they have gone in the survey.
For questions 9-26 which ask whether miners are aware of, read, and would recommend specific
MSHA outreach materials, some additional HTML coding may be implemented. Each outreach
material has three questions: (a) have you seen the material, (b) have you read/used it, and (c) would
you recommend it. These include skip patterns: yes for (a) triggers (b), and yes for (b) triggers (c).
To avoid the need to use three separate screens for each outreach material, which could be tedious
for respondents, some simple HTML coding may be used to “hide” the (b) and (c) questions on a
page unless they are triggered by the skip patterns. Thus, when a respondent reaches one of these
questions, he/she would see the image and question (a). If the respondent answers “yes” for (a),
question (b) would appear, and answering “yes” for (b) would cause (c) to appear.

National Survey of Miners Voice in the Workplace - Web Version

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National Survey of Miners’ Voice in the Workplace
OMB Control No. xxxx-xxxx. Expires xx/xx/2014

Begin Survey!
Acoording to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such
collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 25 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection
is voluntary. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the U.S. Department of Labor-OASP, Chief Evaluation Office, Room S-2312, 200 Constitution Avenue, N.W., Room N-1301, Washington, DC 20210. Note: Please do not return the completed survey to this address.

National Survey of Miners’ Voice in the Workplace

National Survey of Miners Voice in the Workplace - Web Version

Your answers are anonymous.

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[Screen 2]
Thank you for answering some questions about mine safety and health!
•	 Your honest answers are very important.
They will help MSHA promote safe work practices in mines.
•	 Individual responses to these surveys will not be shared with any employer,
union, government agency. We will protect your privacy to the extent allowed by
law. Please do not provide your name or any other identifying information.
•	 If you have any questions about this survey:
Call Eastern Research Group, Inc. (ERG) at 1-877-xxx-xxxx. To report a safety or
other problem: Call MSHA’s Hotline at 1-800-746-1553.
Please answer these questions to see if you can take this survey.
a) I work in coal mining or I have worked in coal mining in the last 2 years.
 Yes			
 No			

[Next button will go to Screen 4]
[Next button will go to Screen 3]

Next
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[Screen 3]

You are all done! If you are not a curent or recent coal mining worker you do not need to complete the
rest of the survey.
National Survey of Miners’ Voice in the Workplace

Your answers are anonymous.

[Screen 4]
b) I am a: (please select only one)
 Miner					
 Front Line Supervisor or Foreman 	
 Mine Manager 	

[Next button will go to Screen 6]
[Next button will go to Screen 5]
[Next button will go to Screen 5]

Next
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[Screen 5]
You are all done! If you are a mine manager you do not need to complete the rest of the survey.

National Survey of Miners’ Voice in the Workplace

Your answers are anonymous.

[Screen 6]
1.	 I work in a union mine.
 Yes
 No
 Don’t know
2.	 I belong to a union.
 Yes	
 No	

				
				

[Next button will go to Screen 8]
[Next button will go to Screen 7]

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[Screen 7]
1. I belonged to a union within the last 2 years.
 Yes
 No

Progress Bar (19%)

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[Screen 8]
2. Please tell us how much you agree with these statements:
In this survey “Safety hazard” means a condition or practice that, if not fixed, could cause a serious
accident, injury, illness, or death.
“My mine” means the mine site where you work (or where you last worked).
Strongly
Agree

Agree

I trust my mine management to provide a
safe and healthful workplace.











My mine is a safe mine.











If I point out a safety hazard, my mine
management fixes the problem.











I can point out a safety hazard without
worrying about the consequences.











If I could, I would leave my job to work at
a different mine.











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Neutral Disagree

Strongly
Disagree

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[Screen 9]
5. I can tell my mine management about a safety concern by using our: (check all that apply)





Suggestion system
Regular meetings with supervisors
Hotline
Other: (please explain):

 None of the above
6. My mine management gives me information about my mine safety rights by: (check all that

apply)

 Posting information on a bulletin board
 Providing or paying for safety training
 Holding regular meetings to discuss safety issues
 Other: (please explain):
 None of the above

Progress Bar (24%)
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[Screen 10]
7. Please tell us how much you agree with these statements:
Strongly
Agree

Agree

Neutral

Disagree

Strongly
Disagree

I know where to get information about
my mine safety rights.











I know enough about the Mine Act to
recognize a violation when it happens.











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[Screen 11]
8. If I wanted to learn more about my mine safety rights, I would:
Strongly
Agree

Agree

Neutral

Disagree

Strongly
Disagree

Ask a coworker.











Ask my supervisor.











Ask someone in mine management.











Ask the safety committee.











Ask someone at the mine office.











Ask a miners’ representative.











Ask a union representative.











Talk to a state or federal mine inspector.











Read a brochure or poster at my mine.











Visit the MSHA website. (www.msha.gov)











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[Screen 12]
Please tell us what you think about these MSHA materials.
A Guide to Miners' Rights and Responsibilities under the Federal Mine Safety and Health Act of 1977
(Brochure)
9. Have you seen it?
 Yes [Clicking Yes makes Q10 appear]
 No	 [Next button goes to Screen 13]
10. Have you read it?
 Yes [Clicking Yes makes Q11 appear]
 No	 [Next button goes to Screen 13]
11. Would you recommend it?
 Yes [Next button goes to Screen 13]
 No	 [Next button goes to Screen 13]

Progress Bar (32%)
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[Screen 13]
Miners’ Rights
(Trifold Pamphlet)
12. Have you seen it?
 Yes [Clicking Yes makes Q13 appear]
 No	 [Next button goes to Screen 14]
13. Have you read it?
 Yes [Clicking Yes makes Q14 appear]
 No	[Next button goes to Screen 14]
14. Would you recommend it?
 Yes [Next button goes to Screen 14]
 No	 [Next button goes to Screen 14]

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[Screen 14]
Miners’ Rights
(Small Card)
15. Have you seen this card?
 Yes [Clicking Yes makes Q16 appear]
 No	 [Next button goes to Screen 15]
16. Have you read it?
 Yes [Clicking yes makes Q17 appear]
 No	 [Next button goes to Screen 15]
17. Would you recommend it?
 Yes [Next button goes to Screen 15]
 No	 [Next button goes to Screen 15]

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[Screen 15]
“One Call Does it All”
(Telephone Hotline)
18. Have you heard of this hotline?
 Yes [Clicking Yes makes Q19 appear]
 No [Next button goes to Screen 16]
19. Have you called it?
 Yes [Clicking Yes makes Q20 appear]
 No	 [Next button goes to Screen 16]
20. Would you recommend it?
 Yes [Next button goes to Screen 16]
 No	 [Next button goes to Screen 16]

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[Screen 16]

MSHA.gov
(Website)
21. Have you seen this website?
 Yes [Clicking Yes makes Q22 appear]
 No	 [Next button goes to Screen 17]
22. Have you visited it?
 Yes [Clicking Yes makes Q23 appear]
 No	 [Next button goes to Screen 17]
23. Would you recommend it?
 Yes [Next button goes to Screen 17]
 No	 [Next button goes to Screen 17]

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[Screen 17]
Miners Rights
(Poster)

24. Have you seen this poster?
 Yes [Clicking Yes makes Q25 appear]
 No	 [Next button goes to Screen 18]
25. Have you read it?
 Yes [Clicking Yes makes Q26 appear]
 No	[Next button goes to Screen 18]
26. Would you recommend it?
 Yes [Next button goes to Screen 18]
 No	 [Next button goes to Screen 18]

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[Screen 18]
The following questions ask about your knowledge of your rights under the Mine Safety and Health
Act. This is not a test. Your answers will help MSHA know how to tell miners about of their rights.
“Fully aware” means you already knew about the right, you would not need to ask.
27. Before taking this survey, I was fully aware that I have the legal right to:
Yes, I was
aware.

No, I was
not aware.

Make a complaint about a possible danger or safety violation to
my mine management.





Tell MSHA or a state agency about a possible safety hazard.





Choose a representative to participate in all aspects of a mine
inspection.





Get an X-ray for signs of Black Lung, paid for by my employer.













Refuse to work in conditions I believe to be unsafe.





Complain to MSHA if I have been retaliated against for exercising
my rights under the Mine Act.





Ask to transfer to a less dusty job if I am diagnosed with Black
Lung.
Refuse to operate equipment I am not trained to use,
and tell my supervisor.

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[Screen 19]
“Comfortable” means that you could exercise the right without fearing retaliation or negative
consequences.
28. At my mine, I would feel comfortable:
Strongly
Agree

Agree

Making a complaint about a possible
danger or safety violation – to my mine
management.











Telling MSHA or a state agency about a
possible safety hazard.











Choosing a representative to participate in
all aspects of a mine inspection.











Getting an X-ray for signs of Black Lung, paid
for by my employer.











Asking for a transfer to a less dusty job if I
am diagnosed with Black Lung.











Refusing to operate equipment I am not
trained to use, and telling my supervisor.











Refusing to work in conditions I believe to be
unsafe or unhealthy.











Complaining to MSHA if I have been
retaliated against for exercising my rights
under the Mine Act.











Progress Bar (51%)
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Neutral Disagree

Strongly
Disagree

Next
Your answers are anonymous.

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[Screen 20]
“Safety hazard” means: A condition or practice that, if not fixed, could cause a serious accident,
injury, illness, or death.
29. If I saw a safety hazard, I would:
Strongly
Agree

Agree

Fix the hazard myself.











Tell someone outside the mine.











Tell a coworker.











Tell a union representative.











Tell a miner’s representative.











Tell my supervisor.











Tell my mine management.











Tell the mine inspector next time they come
to the mine.











Call MSHA’s hotline.











Call MSHA’s field or district office.











Tell a state agency.











Not say anything.











Neutral Disagree

Strongly
Disagree

Do something else? (please describe)

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[Screen 21]
“Safety hazard” means: A condition or practice that, if not fixed, could cause a serious accident,
injury, illness, or death.
30. The last time I saw a safety hazard, I told someone at my mine or a Federal or state agency:
 Yes	 					
 No	 					
 I have never seen a safety hazard.	

[Next button will go to Screen 23]
[Next button will go to Screen 22]
[Next button will go to Screen 27]

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[Screen 22]
31. I did not tell anyone about the safety hazard because: (check all that apply)
 Someone else told before I had the chance.
 The hazard was fixed before I could tell anyone.
 The hazard was going to be fixed whether I told someone or not.
 I didn’t know who to tell.
 I didn’t know how to tell someone.
 I was concerned about being treated differently by my:
	
 Mine management
 Supervisor
 Coworkers
 I was concerned that it might close the production area and cost time off the job.
 Other: (please describe):
[Clicking “Next” goes to question 27]

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[Screen 23]
32. I told: (check all that apply)
 Someone outside the mine
 A coworker
 My supervisor
 Some other supervisor or person in a position of authority.
 A union representative
 A miner’s representative
 A mine inspector
 MSHA field or district office
 MSHA hotline
 State government agency
 Other: (please describe):
33. After I reported the hazard: (check all that apply)
 I’m not sure what happened.
 The hazard was fixed.
 The hazard was not fixed.
 Someone was injured.
 That section of the mine was closed for a while.
 The mine operator got a citation for a safety violation.
 Other: (please describe):
34. After I reported the hazard, I felt some negative reaction from my coworkers:
 Yes 	
 No	

[Next button will go to Screen 24]
[Next button will go to Screen 25]

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[Screen 24]
35. The negative reaction from my coworkers included: (check all that apply)
 “Silent treatment”.
 Left out of social get-togethers outside of work.
 Lost friendships.
 Criticism or teasing.
 Mild threats.
 Other (please describe):

Progress Bar (65%)
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[Screen 25]
36. After I reported this hazard, I felt some negative reaction from management.
 Yes	
 No	

[Next button will go to Screen 26]
[Next button will go to Screen 27]

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[Screen 26]
37. The negative reaction from management included: (check all that apply)
 Lost my job.
 Lost work hours.
 Lost “perks” (such as time off for personal matters, use of company vehicle, etc.).
 Transfer to a worse job.
 Reassignment to another shift, or rotated between shifts.
 Lost pay, or had pay cut due to work reassignment.
 Lower raise or lower bonus than expected.
 More frequent on-the-job discipline or criticism.
 Unexpected drug/alcohol test.
 Other: (please describe):

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[Screen 27]
38. I trust MSHA to:
Strongly
Agree

Agree

Neutral

Disagree

Strongly
Disagree

Stand up for my rights as a miner.











Keep what I tell them confidential
(not tell my employer).











39. In the past two years, I had at least one mining-related injury or illness that needed medical
attention beyond first aid:
 Yes 		
 No 		

[Next button will go to Screen 28]
[Next button will go to Screen 30]

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[Screen 28]
40. I told my mine management about the last injury or illness I had that needed medical attention.
 Yes		
 No		

[Next button will go to Screen 30]
[Next button will go to Screen 29]

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[Screen 29]
41. I did not report the injury or illness because I did not want to: (check all that apply)
 Lose a bonus or prize for myself.
 Lose a bonus or prize for coworkers.
 Face discipline or criticism.
 Face a drug/alcohol test.
 Break the mine’s record for low numbers of reportable or lost-time accidents.
 Be seen as an accident-prone or careless worker.
 Go through a workers’ compensation investigation.
 Other: (please describe)

Progress Bar (78%)

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[Screen 30]
42. How free do you feel to exercise your rights in your mine without fear of retaliation?
Not Free At All

Extremely Free

1

2

3

4

5











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[Screen 31]
To finish this survey, please tell us a little more about you and your mine.
We do not ask for your name. We will protect your privacy to the greatest extent allowed by law.
43. What is the name of the mine you currently work in?
Mine Name		
 I don’t know					
 I do not want to name my mine.			

[Next button goes to Screen 36]
[Next button goes to Screen 32]
[Next button goes to Screen 32]

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[Screen 32]
44. I work in:
 Underground - Coal
 Surface - Coal
45. I work for a contractor.
 Yes
 No
46. My job title/role is:
 Beltman/Boom Operator
 Car Dump/Grizzly/Screen
 Cleanup/Ventilation
 Electrician
 Haul, Dump
 Hoist/Cage/Skip
 Laborer
 Loading Machine Operator
 Mechanic/Maintenance

 Mining Machine Operator
 Powderman/Blaster
 Rail Transportation And Hauling
 Rock/Roof Bolter
 Supervisor/Foreman
 Technical/Professional/Clerical
 Timberman/Jacksetter
 Truck Driver
 Welder/Machinist

__ Other: (please describe)

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[Screen 33]
47. Every year, my mine produces: (please estimate)
 Less than 50,000 tons of coal
 50,000 – 100,000 tons of coal
 100,000 – 500,000 tons of coal
 500,000 – 750,000 tons of coal
 750,000 – 1,000,000 tons of coal
 1,000,000 or more tons of coal
 Don’t Know.
48. The total number of workers at my mine is: (please estimate)
 1 to 9
 10 to 19
 20 to 34
 35 to 99
 100 to 249
 250 or more
 Don’t Know.
49. The total number of workers at all mine sites managed by my mine company is: (please
estimate)
 1 to 19
 20 to 99
 100 to 249
 250 to 500
 500 to 1,000
 1,000 to 3,000
 3,000 or more
 Don’t know	

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[Screen 34]
50. I have worked for my current employer for:
years
51. I have worked at my current location for:
years
52. I have worked with my current supervisor or foreman for:
years
53. The highest level of education that I have completed is:
	
	
	
	
	
	

 Some High School
 High School degree or GED
 Associates degree
 Trade, technical, or vocational education
 College degree
 Postgraduate degree

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[Screen 35]
54. Are you, yourself, of Hispanic or Latino origin or descent, such as Mexican, Puerto Rican, Cuban,
or other Spanish background?
 Yes, I am of Hispanic or Latino origin or descent.
 No, I am not of Hispanic or Latino origin or descent.

55. What is your race? (please select one or more)
 American Indian or Alaska Native
 Asian
 Black or African American
 Native Hawaiian or Other Pacific Islander
 White

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56. Is there anything else you would like to tell us about your freedom to exercise your rights
in your workplace? (please describe below and do not include your name or any identifying
information.)

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Thank you!
The results of this survey will help MSHA give coal miners better information about their rights.
To report a safety or other problem: Call MSHA’s Hotline at 1-800-746-1553.
If you have any questions about this survey, please call ERG at 1-877-xxx-xxxx.
Who is ERG? ERG is a private consulting firm (website: www.erg.com ) hired by the Department
of Labor to conduct this survey. ERG will keep all information from this survey anonymous. The
Department of Labor will never see the names of people who complete this survey.
This survey is estimated to take 25 minutes to complete.

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Visit MSHA.gov
National Survey of Miners’ Voice in the Workplace

National Survey of Miners Voice in the Workplace - Web Version

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