Online Databases: Customer Relationship Management/Performance, Phoenix, and Opportunity

Forms and Documents

Document Name	Status
0640.0002.Rev.SuppStmt.062812.doc Supporting Statement A	2012-06-29

IC Document Collections

IC ID	Document Title	Status
3914	Online Databases: Performance, Phoenix, and Opportunity Other-Database Screenshots	Modified
202934	Customer Relationship Management/Performance Database Other-Database Screenshots	New

ICR Details

OMB Control No: 0640-0002	ICR Reference No: 201206-0640-001
Status: Historical Active	Previous ICR Reference No: 200904-0640-001
Agency/Subagency: DOC/MBDA	Agency Tracking No:
Title: Online Databases: Customer Relationship Management/Performance, Phoenix, and Opportunity
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/17/2012
	Date Received in OIRA: 06/29/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2015	36 Months From Approved	08/31/2012
Responses	23,015	0	46,759
Time Burden (Hours)	4,516	0	7,793
Cost Burden (Dollars)	0	0	0

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Abstract: This collection is required to monitor, evaluate, and plan Agency programs (Performance); to assist minority business enterprises with marketing goods and services (Phoenix); and to refer listed minority companies contracts and other business opportunities to match with Minority Business Enterprises in the Phoenix Database (Opportunity).

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	77 FR 20010	04/03/2012
30-day Notice:	Federal Register Citation:	Citation Date:
	77 FR 38581	06/28/2012
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
Customer Relationship Management/Performance Database
Online Databases: Performance, Phoenix, and Opportunity

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	23,015	46,759	0	16,011	-39,755	0
Annual Time Burden (Hours)	4,516	7,793	0	3,231	-6,508	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Program Change Increase: In Fiscal Year 2011 MBDA developed and implemented a new Customer Relationship Management (CRM)/Performance Database to reflect the requirements of the redesigned MBDA Business Center program. The streamlining of certain administrative and reporting requirements for the new program are reflected in the system, and resulted in a decrease in the overall estimate of burden hours for users under the new program structure. Adjustment Decrease: Decrease in number of respondents from previous submission, and relative burden hours.

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Annual Cost to Federal Government: $988,624

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/29/2012

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