Online Database: Customer Relationship Management/Performance

OMB 0640-0002

OMB 0640-0002

As part of its national service delivery system, MBDA awards cooperative agreements and grant awards through broad agency announcements each year to fund the provision of business development services to eligible minority business enterprises (MBEs). The recipient of each grant award is competitively selected to participate in one of the MBDA’s programs. In accordance with the Government Performance Results Act (GPRA), MBDA requires all grant participants to report basic client information, service activities and progress on attainment of program goals via the Online CRM/Performance database. The data inputs into the CRM/Performance database originate from client intake forms used by each participant to collect information about each minority business enterprise that receives technical business assistance from the servicing grant participants. This data provides the baseline from which the CRM/Performance database is populated. The Online CRM/Performance Database is used to regularly monitor and evaluate the progress of the MBDA programs, to provide the Department and OMB with a summary of the quantitative information required to be submitted about government supported programs, and to implement the GPRA. This information is also summarized and included in the MBDA Annual Performance Report, which is made available to the public.

The latest form for Online Database: Customer Relationship Management/Performance expires 2022-10-31 and can be found here.

Latest Forms, Documents, and Supporting Material
All Historical Document Collections
Approved without change
No material or nonsubstantive change to a currently approved collection 2024-02-08
Approved without change
No material or nonsubstantive change to a currently approved collection 2024-01-31
Approved without change
No material or nonsubstantive change to a currently approved collection 2023-10-20
Approved without change
Revision of a currently approved collection 2022-10-31
Approved with change
Reinstatement with change of a previously approved collection 2019-08-14
Approved without change
Revision of a currently approved collection 2015-11-24
Approved without change
Revision of a currently approved collection 2012-06-29
Approved without change
Extension without change of a currently approved collection 2009-04-29
Approved without change
Extension without change of a currently approved collection 2006-03-31
Approved without change
Extension without change of a currently approved collection 2002-11-05
Approved without change
Reinstatement without change of a previously approved collection 1999-05-21
Approved without change
Extension without change of a currently approved collection 1995-07-18
Approved without change
Revision of a currently approved collection 1992-03-11
Approved without change
Extension without change of a currently approved collection 1988-11-10
Approved without change
Extension without change of a currently approved collection 1985-12-11
Approved without change
Revision of a currently approved collection 1982-12-02
Approved without change
New collection (Request for a new OMB Control Number) 1981-03-17
OMB Details

Online Databases: Performance, Phoenix, and Opportunity

Federal Enterprise Architecture: Economic Development - Business and Industry Development


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