Online Database: Customer Relationship Management/Performance

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
MBDA BUSINESS CENTER ATTESTATION FORM	Form	Modified	Available
NonSubstantive Change for MBDA CRP Client Engagement Form	Form	Modified	Available
NonSubstantive Change for Business Client Engagement Form	Form	Modified	Repair queued
MBDA Client Transaction Verification Form	Form	Modified	Available
Customer Referral Form	Form	Modified	Available
MBDA Percentage of Profits Increase Form Fill	Form	Modified	Available
Client Transaction Verification Form	Form	Modified	Available
MBDA CRP Client Engagement Form Justification 4.24.2024.pdf	Justification for No Material/Nonsubstantive Change	Uploaded 2024-05-01	Available
MBDA CRP Client Engagement Form Justification 4.24.2024.pdf	Justification for No Material/Nonsubstantive Change	Uploaded 2024-05-01	Repair queued
NonSubstantive Change Reqeust Justification 0640-0002 - Business Center Client Engagement 3 20 2024.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2024-03-20	Available
NonSubstantive Change Reqeust Justification 0640-0002 - Business Center Client Engagement 3 20 2024.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2024-03-20	Repair queued
MBDA Correction Request Justification - CRP Client Engagement 02 08 2024.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2024-02-08	Available
MBDA Correction Request Justification - CRP Client Engagement 02 08 2024.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2024-02-08	Repair queued
New Improved Business Center Client Engagement Form Final 10 20 2023.docx	Supplementary Document	Uploaded 2023-10-25	Available
New Improved Business Center Client Engagement Form Final 10 20 2023.docx	Supplementary Document	Uploaded 2023-10-25	Repair queued
MBDA CRP non substantive change request 01312024.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2024-01-31	Available
MBDA CRP non substantive change request 01312024.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2024-01-31	Repair queued
MBDA 0640 0002 SuppStmt Revised 10.31.2022.docx	Supporting Statement A	Uploaded 2022-10-31	Available
MBDA 0640 0002 SuppStmt Revised 10.31.2022.docx	Supporting Statement A	Uploaded 2022-10-31	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
256721	Online Performance Database System	Form	Modified	MBDA BUSINESS CENTER ATTESTATION FORM
256721	Online Performance Database System	Form	Modified	NonSubstantive Change for MBDA CRP Client Engagement Form
256721	Online Performance Database System	Form	Modified	NonSubstantive Change for Business Client Engagement Form
256721	Online Performance Database System	Form	Modified	MBDA Client Transaction Verification Form
256721	Online Performance Database System	Form	Modified	Customer Referral Form
256721	Online Performance Database System	Form	Modified	MBDA Percentage of Profits Increase Form Fill
256721	Online Performance Database System	Form	Modified	Client Transaction Verification Form
256721	Online Performance Database System	Other-Screenshots	Modified

ICR Details

OMB Control No: 0640-0002	ICR Reference No: 202405-0640-001
Status: Historical Active	Previous ICR Reference No: 202403-0640-001
Agency/Subagency: DOC/MBDA	Agency Tracking No:
Title: Online Database: Customer Relationship Management/Performance
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 05/07/2024
Retrieve Notice of Action (NOA)	Date Received in OIRA: 05/02/2024
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2026	01/31/2026	01/31/2026
Responses	17,683	0	17,683
Time Burden (Hours)	5,158	0	5,158
Cost Burden (Dollars)	0	0	0

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Abstract: As part of its national service delivery system, MBDA awards cooperative agreements and grant awards through broad agency announcements each year to fund the provision of business development services to eligible minority business enterprises (MBEs). The recipient of each grant award is competitively selected to participate in one of the MBDA’s programs. In accordance with the Government Performance Results Act (GPRA), MBDA requires all grant participants to report basic client information, service activities and progress on attainment of program goals via the Online CRM/Performance database. The data inputs into the CRM/Performance database originate from client intake forms used by each participant to collect information about each minority business enterprise that receives technical business assistance from the servicing grant participants. This data provides the baseline from which the CRM/Performance database is populated. The Online CRM/Performance Database is used to regularly monitor and evaluate the progress of the MBDA programs, to provide the Department and OMB with a summary of the quantitative information required to be submitted about government supported programs, and to implement the GPRA. This information is also summarized and included in the MBDA Annual Performance Report, which is made available to the public.

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Authorizing Statute(s): EO: EO 11625 Name/Subject of EO: Prescribing additional arrangements for developing/coordinating national program for MBEs
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 53730	09/01/2022
30-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 65575	10/31/2022
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

table that charts list of burden

IC Title	Form No.	Form Name
Online Performance Database System	None, None, None, None, None, None, None	Client Transaction Verification Form ,   MBDA Percentage of Profits Increase Form Fill ,   Customer Referral Form ,   MBDA Client Transaction Verification Form ,   NonSubstantive Change for Business Client Engagement Form ,   NonSubstantive Change for MBDA CRP Client Engagement Form ,   MBDA BUSINESS CENTER ATTESTATION FORM

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	17,683	17,683	0	0	0	0
Annual Time Burden (Hours)	5,158	5,158	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $2,033,927

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 05/02/2024

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