Community Bank Advisory Council, Credit Union Advisory Council and Academic Research Council Post-Meeting Surveys

OMB Control Number: 3170-0024
Expiration Date: 12/31/2015

Academic Research Council
Post-Meeting Annual Survey
I.

Planning/Pre-meeting activities: Please rate your satisfaction with ARC
meeting planning activities.
(1 = unsatisfied with the condition … 5= highly satisfied)

Communication
Were you satisfied with the timeliness of communication regarding important dates?
Were you satisfied with the timeliness of communication regarding meeting agenda
items?
Were you satisfied with the timeliness of requests for input during the meeting
planning process?
Agenda Creation
Were you satisfied that ARC members were given the opportunity to provide
meaningful input during agenda planning?
Were the meeting agendas aligned with your understanding of the ARC mission
and goals?
Accommodations
Were you satisfied with the locations of the ARC meetings (conference rooms, audio
& visual)?
Did the hotels and meeting locations meet your expectations?

II.

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Travel: Please rate your satisfaction with travel related activities and processes.
(1 = unsatisfied with the condition … 5= highly satisfied)

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Communications
Were travel rules and guidelines clearly explained?
Was it clear who to contact with questions about travel or accommodations?
Were questions about travel and accommodations answered accurately and in a
timely manner?
Travel reimbursement
Was it clear who to contact to obtain reimbursement for travel related expenses?
Were reimbursements received in a timely manner; within 30 days of submission of
receipts?

III.

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Meeting Management: Please rate the performance of the team with regard to meeting
facilitation. (1 = disagree … 5 = strongly agree)

Communication
Meeting goals were clearly communicated in advance of the meetings.
Stated meeting goals align with mission (ARC, CFPB).
Meeting activities and events aligned with agenda and goals.
Materials provided
Meeting materials were provided in the agreed upon timeframe in advance of the
meetings.
Meeting materials were well-organized, easy to navigate, and supported the agenda
and goals.

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OMB Control Number: 3170-0024
Expiration Date: 12/31/2015

IV.

Meeting Outcomes: Please rate your satisfaction with ARC outcomes.
(1 = unsatisfied with the condition … 5= highly satisfied)

Overall Effectiveness
Input provided by ARC members and CFPB staff were used to make improvements in
ARC operations.
Bureau presenters provided expected clarity and demonstrated expertise.
During meetings ARC members were able to share experiences and opinions with
the group and Bureau staff.

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Paperwork Reduction Act
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to
respond to a collection of information unless it displays a valid OMB control number. The OMB control number for this
collection is 3170-0024. It expires on 12/31/2015. The time required to complete this information collection is estimated to
average approximately 10 minutes per response, including the time for reviewing any instructions, searching existing data
sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation
to respond to this collection of information is voluntary. Comments regarding this collection of information, including the
estimated response time, suggestions for improving the usefulness of the information, or suggestions for reducing the burden to
respond to this collection should be submitted to Bureau at the Consumer Financial Protection Bureau (Attention: PRA Office),
1700 G Street NW, Washington, DC 20552, or by email to [email protected].

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