Tax Time Post-Season Survey 2015

OMB No. 3170-0024
Expiration Date: 12/31/2015

CFPB Tax Time Saving Survey Questions for Community VITA Campaigns
End of Tax Season survey (to be administered on or about May 1 2015)
Thank you for participating in one of our Ready, Set Save tax time savings webinars and/or
ordering informational materials at the beginning of tax season. Now that tax season is over, if
you were directly involved with a VITA campaign, we would like you to reflect back on your
experiences using CPFB training and materials to encourage saving at tax time.
The CFPB tax time saving training I participated in at the beginning of tax season was:
Poor
Fair
Good
Very good
Excellent
Did not participate
Our tax campaign made use of the information from the training to encourage our tax customers
to save:
Never
Rarely
Occasionally
Often
All the time
Did not participate
Our tax campaign used CFBP printed materials to encourage saving at our tax sites:
Never
Rarely
Occasionally
Often
All the time
Did not
participate
Our tax campaign used CFPB training information and printed materials at;
1 site
2-4 sites
5-8 sites
9 or more sites
N/A
The use of CFPB training and printed materials, combined with efforts by our staff and
volunteers, to increase saving by tax customers:
Had no effect Increased awareness but not saving rates Increased awareness and slightly
increased savings rates
Increased awareness and significantly increased savings rates
N/A
As I think about the possibility of doing more to promote saving at my tax sites in 2016 I am:
Unenthusiastic
Mildly interested
Neutral
Encouraged Excited
Other comments or suggestions for the CFPB:
The name of my community VITA tax campaign (as filed with the IRS) is

Paperwork Reduction Act
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and
a person is not required to respond to a collection of information unless it displays a valid OMB
control number. The OMB control number for this collection is 3170-0024. It expires on
12/31/2015. The time required to complete this information collection is estimated to average
approximately 5 minutes per response. Responding to this collection of information is voluntary.
Comments regarding this collection of information, including the estimated response time,
suggestions for improving the usefulness of the information, or suggestions for reducing the
burden to respond to this collection should be submitted to Bureau at the Consumer Financial
Protection Bureau (Attention: PRA Office), 1700 G Street NW, Washington, DC 20552, or by
email to [email protected].

PRIVACY NOTICE
The information that you provide through your responses to this survey will be used by the
Consumer Financial Protection Bureau to help coordinate efforts related to its Tax Time Savings
Campaign – including the distribution of educational materials to interested partners. The CFPB
will request no information that directly identifies you as part of this survey.
The collection of this information is authorized by 12 U.S. § 5493(d)(2)(F). Your participation is
voluntary, but we encourage you to participate in order to create the most effective savings
products.
Responses are collected by the Consumer Financial Protection Bureau through SurveyMonkey,
a private entity. Your use of SurveyMonkey is subject to the SurveyMonkey Privacy Policy.