Mini Supporting Statement B For
“A Generic Submission for Formative Research, Pretesting, and Customer Satisfaction of NCI’s Communication and Education Resources”
OMB No. 0925-0046-09, Expiration Date 05/31/2016
Title of Sub-Project: A Customer Satisfaction Survey of Participants in the New National Cancer Institute’s Experimental Therapeutics Clinical Trials Network (ETCTN)
December 2014
Holly A. Massett, PhD.
Senior Behavioral Science Analyst,
Cancer Therapy Evaluation Program (CTEP),
Division of Cancer Treatment & Diagnosis,
National Cancer Institute, National Institutes of Health
Attachment #1: Principal Investigator Online Customer Satisfaction Survey
Attachment #2: Research Staff Online Customer Satisfaction Survey
Attachment #3: Invite and Reminder Emails
Attachment #4: OHSRP Determination Letter
It is expected that 250 participants will be surveyed each year for two years (total N=500). All Experimental Therapeutics Clinical Trials Network (ETCTN) Grant Principal Investigators (N=30) and Grant Administrators will be surveyed (N=45) given their small population size. For all other roles where there are 75-150 persons per category (i.e., PIs and other research staff, including site administrators, clinical research associates and registrars) and who could potentially have little to no involvement in the program during its first grant years, we will use a purposive sample to survey only those who have participated in the ETCTN program processes of opening and/or accruing patients to an ETCTN trial over the previous grant year. These individuals can easily be identified via NCI’s Cancer Trials Support Unit (CTSU) which tracks all roster activity at ETCTN grantee organizations. We expect the sample to be: principal investigators who have been involved in opening a trial during the previous grant year (N=45); and other research staff (site administrators, clinical research associates, and registrars) who participated in the process over the past grant year (N=130).
ETCTN staff will receive an initial email invitation (Attachment 3) to participate in one of the two online ETCTN satisfaction surveys (Attachments 1 & 2). This invitation will describe the purpose of the survey, approximate burden time, and privacy details. A link to the survey will be included in the email, where the individual will be directed to the survey landing page. The landing page will reiterate the description of the survey, approximate burden time, and privacy details. Instructions are also provided for respondents to continue to the survey.
The survey will be available for 2 weeks. If the individual does not complete the survey within the first week, a follow-up reminder email (Attachment 3) will be distributed the following week.
We estimate a 95% response rate, based on a similar survey that was administered to NCI grantees about the Central Institutional Review Board program (OMB No. 0925-0046-16, Expiration Date 2/28/2013). Thus, we expect 238 participants to provide data.
Email reminders (Attachment 3) will be used to increase response rates. During the 2-week survey period, the initial invitation email will be sent the first week. If a participant does not complete the survey within the first week, a follow-up reminder email will be sent. This email reminder will provide a description of the survey, approximate burden time, privacy details, and a link to the survey.
Survey procedures and data capture will be tested two weeks prior to the launch of the survey. Any testing conducted will involve fewer than 10 respondents.
Jennifer Huang, Ph.D. Senior Study Director Westat 1600 Research Blvd, WB 424 Rockville, MD 20850 Phone: 301-610-5590 Fax: 301-738-8379 Email: [email protected]
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S. Percy Ivy, MD Associate Chief, Investigational Drug Branch Cancer Therapy Evaluation Program Program Director, Experimental Therapeutics Clinical Trials Network (ETCTN) Division of Cancer Treatment and Diagnosis National Cancer Institute 9609 Medical Center Drive, Room 5-W458 Bethesda, MD 20850 Office: 240 276 6107 Email: [email protected]
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Grace Schroer, MPH, CHES Presidential Management Fellow, Class of 2016 Current Rotation: 9609 Medical Center Drive, RM 5W342 Clinical Investigations Branch (CIB) Cancer Therapy Evaluation Program (CTEP) Division of Cancer Treatment and Diagnosis (DCTD) National Cancer Institute, NIH, DHHS email: [email protected]
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Short Title: ETCTN
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
File Title | TABLE OF CONTENTS |
Author | Vivian Horovitch-Kelley |
File Modified | 0000-00-00 |
File Created | 2021-01-29 |