New Requirements for SSA

New Requirements_MMWR 2016 Cust Serv Pilot Survey_Overview.docx

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

New Requirements for SSA

OMB: 0920-0974

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New Requirements for Supporting Statement A

GenIC

Request for Approval under the Generic Clearance for the Collection of Routine Customer Feedback

OMB Number 0920-0974

MMWR 2016 Customer Service Feedback Survey Pilot


Shape1



  • Goals of this study include defining the MMWR readership, assessing gaps in reach, engaging reaction to current MMWR approaches and improving the MMWR user experience.



  • Intended use of the resulting data is to improve content, format and quality of MMWR future issues.



  • Data will be collected using Survey Monkey, a web-based survey tool.



  • The population to be studied is MMWR readership that are subscribed to MMWR in GovD.



  • Data will be analyzed using descriptive statistics.




File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorSantana, Adela Raquel (CDC/OPHSS/CSELS) (CTR)
File Modified0000-00-00
File Created2021-01-29

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