OMB approves
this collection for a period of three years. To request approval of
information collections under this generic approval, the agency
must do the following: 1) Unless an agency is using multiple modes
of collection (e.g., paper forms and electronic submissions),
provide a Generic Clearance Submission Template for each
Instrument; 2) If the agency is using multiple modes of collection
(e.g., paper forms and electronic submissions), the same Generic
Clearance Submission Template may be used for both instruments; 3)
each Generic Clearance Submission Template must be uploaded as a
Supplementary document using a naming convention that allows the
public to identify the associated instrument; 4) submit no more
than five Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
10/31/2019
36 Months From Approved
10/31/2016
187,746
0
60,720
50,871
0
41,799
0
0
0
This collection of information is
necessary to enable the Agency to garner customer and stakeholder
feedback in an efficient, timely manner, in accordance with our
commitment to improving service delivery. The information collected
from our customers and stakeholders will help ensure that users
have an effective, efficient, and satisfying experience with the
Agency's programs.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
Request is being submitted to
keep existing Generic Clearance on-going, although CIO submitted
revision request with verbiage for additional burden and responses,
it is not clear based on burden table reflected in SSA, 30 day doc
based on hours requested. CIO will need to await further
instruction from OMB desk officer as to whether another revision
request will need to be submitted at a later time. CIO comments:
"Additional burden hours are being requested primarily to reflect
the increase in the number of Center programs due to a
reorganization in 2014, use of electronic survey methods, and
interest in customer input to and satisfaction with websites and
products developed for constituents. Specifically, increases have
resulted in association with use of electronic surveys, which allow
for broader reach at lower survey costs, thus increasing number of
surveys possible for a fixed budget."
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Form 0920-0974 Laboratory Identification of Emerging Pathogenic Molds Course Learner Feedback Survey
CSELS Extension 0920-0974 Service Delivery GenIC Request Template.docx
2019 Science Ambassador Training Customer Satisfaction Survey