Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201305-0923-003

OMB: 0923-0047

Federal Form Document

ICR Details
0923-0047 201305-0923-003
Historical Active 201302-0923-001
HHS/TSDR 19457
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 05/16/2013
Retrieve Notice of Action (NOA) 05/08/2013
  Inventory as of this Action Requested Previously Approved
05/31/2016 36 Months From Approved
8,400 0 0
7,275 0 0
0 0 0

The collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  75 FR 80542 12/20/2010
77 FR 70780 11/27/2012
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 8,400 0 0 8,400 0 0
Annual Time Burden (Hours) 7,275 0 0 7,275 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a resubmission of a request for a generic clearance under the fast track mechanism.

$500,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Shari Steinberg 404 639-4942 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/08/2013


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