Customer Satisfaction Surveys

Customer Satisfaction Surveys - Generic Clearance

TechSpace- Search Design Survey

Customer Satisfaction Surveys

OMB: 0704-0403

Document [pdf]
Download: pdf | pdf
Thank you for providing feedback during the pilot of DoDTechSpace. Your input will allow us to ensure this valuable
new collaboration tool meets your expectations. Your participation is voluntary, confidential and anonymous. Please
note that you have the options to provide feedback on the DoDTechSpace website and/or Search Redesign.
This data collection is approved under OMB Control Number 0704-0403 and DoD Report Control Symbol DD-AT&L(AR)2300 that expires
06/30/2013.

Please choose your option below to provide feedback.
DoDTechSpace Website
DTIC Collections Search

DoDTechSpace Pilot.
.
What is your initial impression of the site
(i.e., like, dislike, etc.)?

When I visited the homepage, I understood the purpose of DoDTechSpace.
Yes

If no, please explain.

No

Please rate the following based on your experience with the DoDTechSpace:
Excellent

Very Good

Good

Visual appeal
Content
Ease of use
Clarity of site functionality
Intuitiveness of navigation icons
Usefulness of features
Overall Experience

What do you expect to find or do on DoDTechSpace?

What information do you access/need on a daily basis?

Please rate the ease of navigating between resources/information on DoDTechSpace.
Very Easy
Easy
Average
Difficult
Very Difficult

Fair

Poor

Now take another moment to review the DoDTechSpace homepage and think about what features you will
be using for your informational needs.
When I selected labels on DoDTechSpace the information displayed was what I expected.
Yes
No (If no,please explain)

What type of information, functions and/or capabilities would you need to integrate DoDTechSpace into your daily
workflow process?

How likely are you to recommend DoDTechSpace to a colleague?
Very Likely

Likely

Undecided

Somewhat Unlikely

Very Unlikely

Additional Comments:

Thank you for your participation!

DTIC Collections Search
Please rate the following based on your experience with the DTIC Collections Search:
Excellent

Very Good

Good

Look and feel of search
Ease of use
Relevancy of search results
Usefulness of features
Ability to refine
Overall Experience

Please share your general impressions about the new search redesign.

How would you like us to improve the search?

Thank you for your participation!

Fair

Poor


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File Modified2013-03-14
File Created1899-12-30

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