This information collection will survey disenrollees from Medicare Prescription Drug Plans (PDPs) and Medicare Advantage Prescription Drug Plans (MA-PDs). The Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (MMA) provides a requirement to collect and report performance data for Part D prescription drug plans. Specifically, the MMA under Sec. 1860D-4 (Beneficiary Protections for Qualified Prescription Drug Coverage) requires CMS to conduct consumer satisfaction surveys regarding PDPs and MA-PDs - pursuant to section 1860D-4(d). This data collection complements the satisfaction data collected through the Medicare CAHPS Survey by providing dissatisfaction data in the form of reasons for disenrollment from PDPs and MA-PDs.
Implementation of the survey for 2012 through 2014 will differ from the earlier large-scale field test, which excluded the small number of MA only plans. The MA only plan survey has been added to this ICR.
In addition to adding the MA only survey, the number of responses for the PDP survey has decreased from 60,000 to 19,791 and the hours have decreased from 16,800 to 4,750 hr.
While the MA-PD survey has a slight increase in the number of responses from 60,000 to 61,831, the response time decreased from .3 hr to .27 hr and a number of hours has decreased from 18,000 to 16,694 hr.
Overall, this ICR reduces the number of respondents from 120,000 to 88,492 and reduces the burden hours from 34,800 to 22,887 hr.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.