60-Day notice

60 Day Notice.pdf

Aviation Security Customer Satisfaction Performance Measurement Passenger Survey

60-Day notice

OMB: 1652-0013

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Federal Register / Vol. 78, No. 104 / Thursday, May 30, 2013 / Notices

(Presidentially Declared Disasters); 97.039,
Hazard Mitigation Grant.

assistance to the extent allowable under the
Stafford Act.

W. Craig Fugate,
Administrator, Federal Emergency
Management Agency.

The Federal Emergency Management
Agency (FEMA) hereby gives notice that
pursuant to the authority vested in the
Administrator, under Executive Order
12148, as amended, Kari Suzann Cowie,
of FEMA is appointed to act as the
Federal Coordinating Officer for this
major disaster.
The following areas of the State of
Minnesota have been designated as
adversely affected by this major disaster:

[FR Doc. 2013–12800 Filed 5–29–13; 8:45 am]
BILLING CODE 9111–23–P

DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Internal Agency Docket No. FEMA–4113–
DR; Docket ID FEMA–2013–0001]

Minnesota; Major Disaster and Related
Determinations
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:

This is a notice of the
Presidential declaration of a major
disaster for the State of Minnesota
(FEMA–4113–DR), dated May 3, 2013,
and related determinations.
DATES: Effective Date: May 3, 2013.
FOR FURTHER INFORMATION CONTACT:
Dean Webster, Office of Response and
Recovery, Federal Emergency
Management Agency, 500 C Street SW.,
Washington, DC 20472, (202) 646–2833.
SUPPLEMENTARY INFORMATION: Notice is
hereby given that, in a letter dated May
3, 2013, the President issued a major
disaster declaration under the authority
of the Robert T. Stafford Disaster Relief
and Emergency Assistance Act, 42
U.S.C. 5121 et seq. (the ‘‘Stafford Act’’),
as follows:

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SUMMARY:

I have determined that the damage in
certain areas of the State of Minnesota
resulting from a severe winter storm during
the period of April 9–11, 2013, is of sufficient
severity and magnitude to warrant a major
disaster declaration under the Robert T.
Stafford Disaster Relief and Emergency
Assistance Act, 42 U.S.C. 5121 et seq. (the
‘‘Stafford Act’’). Therefore, I declare that such
a major disaster exists in the State of
Minnesota.
In order to provide Federal assistance, you
are hereby authorized to allocate from funds
available for these purposes such amounts as
you find necessary for Federal disaster
assistance and administrative expenses.
You are authorized to provide Public
Assistance in the designated areas and
Hazard Mitigation throughout the State.
Consistent with the requirement that Federal
assistance is supplemental, any Federal
funds provided under the Stafford Act for
Public Assistance and Hazard Mitigation will
be limited to 75 percent of the total eligible
costs.
Further, you are authorized to make
changes to this declaration for the approved

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Cottonwood, Jackson, Murray, Nobles, and
Rock Counties for Public Assistance.
All counties within the State of Minnesota
are eligible to apply for assistance under the
Hazard Mitigation Grant Program.
The following Catalog of Federal Domestic
Assistance Numbers (CFDA) are to be used
for reporting and drawing funds: 97.030,
Community Disaster Loans; 97.031, Cora
Brown Fund; 97.032, Crisis Counseling;
97.033, Disaster Legal Services; 97.034,
Disaster Unemployment Assistance (DUA);
97.046, Fire Management Assistance Grant;
97.048, Disaster Housing Assistance to
Individuals and Households In Presidentially
Declared Disaster Areas; 97.049,
Presidentially Declared Disaster Assistance—
Disaster Housing Operations for Individuals
and Households; 97.050, Presidentially
Declared Disaster Assistance to Individuals
and Households—Other Needs; 97.036,
Disaster Grants—Public Assistance
(Presidentially Declared Disasters); 97.039,
Hazard Mitigation Grant.
W. Craig Fugate,
Administrator, Federal Emergency
Management Agency.
[FR Doc. 2013–12768 Filed 5–29–13; 8:45 am]
BILLING CODE 9111–23–P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
Intent To Request Renewal From OMB
of One Current Public Collection of
Information: Aviation Security
Customer Satisfaction Performance
Measurement Passenger Survey
Transportation Security
Administration, DHS.
ACTION: 60-day notice.
AGENCY:

The Transportation Security
Administration (TSA) invites public
comment on one currently approved
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0013,
abstracted below that we will submit to
OMB for renewal in compliance with
the Paperwork Reduction Act (PRA).
The ICR describes the nature of the
information collection and its expected
burden. The collection involves

SUMMARY:

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surveying travelers to measure customer
satisfaction of aviation security in an
effort to more efficiently manage airport
performance.
DATES: Send your comments by July 29,
2013.
ADDRESSES: Comments may be emailed
to [email protected] or delivered to the
TSA PRA Officer, Office of Information
Technology (OIT), TSA–11,
Transportation Security Administration,
601 South 12th Street, Arlington, VA
20598–6011.
FOR FURTHER INFORMATION CONTACT:
Susan L. Perkins at the above address,
or by telephone (571) 227–3398.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at http://www.reginfo.gov.
Therefore, in preparation for OMB
review and approval of the following
information collection, TSA is soliciting
comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0013;
Aviation Security Customer Satisfaction
Performance Measurement Passenger
Survey. TSA, with OMB’s approval, has
conducted surveys of passengers and
now seeks approval to continue this
effort. TSA plans to conduct passenger
surveys at airports nationwide. The
surveys will be administered using an
intercept methodology. The intercept
methodology uses TSA personnel who
are not in uniform to hand deliver paper
survey forms to passengers immediately
following the passenger’s experience
with the TSA’s checkpoint security
functions. Passengers are invited,
though not required, to complete and
return the survey using either an online

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TKELLEY on DSK3SPTVN1PROD with NOTICES

Federal Register / Vol. 78, No. 104 / Thursday, May 30, 2013 / Notices
portal or by responding in writing to the
survey questions on the customer
satisfaction card and depositing the card
in a drop-box at the airport or using U.S.
mail; TSA personnel decide the method
by which passengers will be asked to
complete and return the survey. TSA
uses the intercept methodology to
randomly select passengers to complete
the survey in an effort to gain survey
data representative of all passenger
demographics—including passengers
who—
• Travel on weekdays or weekends;
• Those who travel in the morning,
mid-day, or evening;
• Those who pass through each of the
different security screening locations in
the airport;
• Those who are subject to more
intensive screening of their baggage or
person; and
• Those who experience different
volume conditions and wait times as
they proceed through the security
checkpoints.
The survey includes 10 to 15 questions.
Each question promotes a quality
response so that TSA can identify areas
in need of improvement. All questions
concern aspects of the passenger’s
security screening experience.
TSA collects this information in order
to continue to assess customer
satisfaction in an effort to more
efficiently manage TSA employee
performance. In its future surveys, TSA
wishes to obtain more detailed, airportspecific data that TSA will use to
enhance customer experiences and TSA
employee performance. In order to gain
more detailed information regarding
customer experiences, TSA is
submitting 84 questions to OMB for
approval. Eighty-one questions have
been previously approved by OMB and
three questions are being submitted to
OMB for the first time. The new
questions will allow TSA to better
measure customer satisfaction with
Risk-Based Security, an effort to focus
TSA resources and improve the
passenger experience at security
checkpoints by applying new
intelligence-driven, risk-based screening
procedures and enhancing the use of
technology. Since there are some
passengers who present a low level of
risk, Risk-Based Security allows TSA to
focus resources on higher-risk or
unknown travelers, thereby increasing
the level of security.
Each survey question seeks to gain
information regarding one of the
following categories:
• Confidence in Personnel
• Confidence in Screening Equipment
• Confidence in Security Procedures

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•
•
•
•
•
•

Convenience of Divesting
Experience at Checkpoint
Satisfaction with Wait Time
Separation from Belongings
Separation from Others in Party
Stress Level
TSA personnel use a random method
to select passengers to voluntarily
participate in the survey until TSA
obtains the desired sample size. The
samples may be selected with one
randomly selected time and location or
span multiple times and locations.
Designated TSA personnel at each
airport may choose one or more of the
following sample methods when
planning the survey, which include a
business card that directs customers to
an online portal, a customer satisfaction
card with survey questions on the card,
or a customer satisfaction card with
survey questions on the card and a link
to the online portal. All responses are
voluntary and there is no burden on
passengers who choose not to respond.
TSA personnel at airports have the
capability to conduct this survey. We
estimate that TSA personnel at 25
airports will conduct the survey each
year. Based on prior survey data and
research, TSA assumes a maximum
volume for the survey would be 1,000
surveys per airport. We assume the
burden on passengers who choose to
respond to be approximately five
minutes per respondent. Therefore,
1,000 surveys × 25 airports = 25,000
respondents a year, the total burden is
25,000 × 5 = 125,000 minutes, or 2,083.3
hours per year.

Dated: May 23, 2013.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office
of Information Technology.
[FR Doc. 2013–12778 Filed 5–29–13; 8:45 am]
BILLING CODE 9110–05–P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
[Docket No. TSA–2006–24191]

Intent To Request Renewal From OMB
of One Current Public Collection of
Information: Transportation Worker
Identification Credential (TWIC)
Program
Transportation Security
Administration, DHS.
ACTION: 60-Day notice.
AGENCY:

The Transportation Security
Administration (TSA) invites public
comment on one currently approved
Information Collection Request (ICR),
Office of Management and Budget

SUMMARY:

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(OMB) control number 1652–0047,
abstracted below that we will submit to
OMB for renewal in compliance with
the Paperwork Reduction Act (PRA).
The ICR describes the nature of the
information collection and its expected
burden. The Office of Management and
Budget approved the collection of
information for six months and TSA
now seeks the maximum three-year
approval. The collection involves the
submission of identifying and other
information by individuals applying for
a TWIC and a customer satisfaction
survey.
DATES: Send your comments by July 29,
2013.
ADDRESSES: Comments may be emailed
to [email protected] or delivered to the
TSA PRA Officer, Office of Information
Technology (OIT), TSA–11,
Transportation Security Administration,
601 South 12th Street, Arlington, VA
20598–6011.
FOR FURTHER INFORMATION CONTACT:
Susan L. Perkins at the above address,
or by telephone (571) 227–3398.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at http://www.reginfo.gov.
Therefore, in preparation for OMB
review and approval of the following
information collection, TSA is soliciting
comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0047;
Transportation Worker Identification
Credential (TWIC) Program. TSA
developed the Transportation Worker
Identification Credential (TWIC)
program to mitigate threats and
vulnerabilities in the national

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