NRC Form 671 NRC SONGS In-Person Interview

SONGS Communications Lessons Learned Questions

We are from the U.S. Nuclear Regulatory Commission (NRC), and we are interested in getting your thoughts on how well the NRC communicated with you during the extended shutdown at the San Onofre Nuclear Generation Station (SONGS) that was caused by replacement steam generator tube degradation. We will use your feedback to help us identify what could be learned from the experience. We have some questions to ask you. Answering any of these questions is voluntary.

1. Overall, how well do you think NRC communicated with people like yourself during the extended shutdown period? Please explain. What could the NRC have done better?

2. Did you attend any of the public meetings NRC held during the extended shutdown? If so, how well do you think they went, and how helpful were they for you? What could the NRC have done better or differently?

3. Did you have experience with any other NRC communication products or avenues during the expended shutdown (e.g., looked at the SONGS webpage, read Blog posts, interacted with NRC staff, etc.)? If so, what feedback do you have on your experiences?

4. Do you have any specific suggestions or recommendations on how NRC could improve in communicating with interested people for similar situations in the future?

Public Protection Notification

The NRC may neither conduct nor sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget (OMB) control number. Burden is estimated to average 10 minutes per response. Please send comments regarding this burden estimate or any other aspect of this collection for information, including suggestions for reducing the burden to:

Mailing address: Records and FOIA/Privacy Services Branch

Mail Stop T-5 F52

U.S. Nuclear Regulatory Commission

Washington, DC 20555-0001

Email address: [email protected]

OMB Control Number: 3150-0217

Expiration: 01/31/2017