PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
1 of 101
Home
About myE-Verify
Self Lock
Case History
Document Exp. Reminders
Case Tracker
Self Check
Account Management
LEGEND
U.S. Department of Homeland Security – www.dhs.gov
A
= Content is called out with this green square & a letter inside.
1
= Functions are called out with this red circle & a number inside.
1
= Field data are called out with this blue hexagon & a number inside.
1
= Business Rules are called out with this purple ellipse & a number inside.
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
2 of 101
Home
About myE-Verify
Self Lock
Case History
Document Exp. Reminders
Case Tracker
Self Check
Account Management
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
3 of 101
CONTENT NOTES:
A :: Page title
B :: Error message for failing to accept the terms of use
C :: Information about myE-Verify accounts and features
D :: Additional information for users that receive a mismatch
A
E :: Terms of use or other statements a user is required to agree to before proceeding, and the
statement of acceptance
Home
1
About myE-Verify
B
Error: …
C
You have chosen to create …
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
2 :: Clicking the CONTINUE button will direct the user to screen 1.25 30 Minute Time Out (Pop Up)
D
If you received a mismatch …
Case History
Document Exp. Reminders
2
Case Tracker
E
Self Check
DHS Agreement
Account Management
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh
euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim
veniam, quis nostrud exerci tation ullamcorper suscipit lobortis.
FIELD DATA NOTES:
By clicking this box you…
2
1
Yes, Continue
No, Cancel
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error type:
Terms of use must be selected
2 :: Content section only displays if a user received a mismatch from Self Check
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
4 of 101
CONTENT NOTES:
A :: Page title
B :: Warning that users will have 30-minutes to create an account
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CONTINUE button will direct users to screen 1.2 Create Username & Password
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
B
B
You will have 30 minutes to...
Account Management
FIELD DATA NOTES:
12
Continue
Confirm
1
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
5 of 101
CONTENT NOTES:
A :: Page title
B :: One or more error messages for failed data validation
C :: High-level Instructions on entering username, password, and email
D :: Dynamic: List of recommended usernames
A
E :: Rules for creating a password
1-2
FUNCTION NOTES:
1 :: Clicking the LOGIN link will direct users 2.1 myE-Verify Home (Not Logged In)
2 :: Clicking a radio button will populate the username text box
Home
About myE-Verify
Self Lock
B
1
Error: …: Link to Login Screen
3
C
Fill out the information below …
Case History
All boxes marked with a red asterisk * are required …
Document Exp. Reminders
Case Tracker
FIELD DATA NOTES:
* Desired Username
Self Check
johndoeaccount
1 :: Username must not be in use and meet Verizon requirements
2 :: Password must meet DHS and Verizon requirements
Account Management
?
1
2
D
Recommended Username 1
3 :: City must meet Verizon requirements
Recommended Username 2
johndoeaccount
BUSINESS RULES:
Recommended Username 4
1 ::The 1.26 30 Minute Time Out Warning (Pop Up) screen will appear if users have 5 minutes or less left
before completing account creation
4
* Password
2 ::Users will be directed to the 2.23 myE-Verify Home (Not Logged In) Simple screen with a time out error
message if the 30 minute account creation timer expires
E
?
*********
3 :: Error messages and icons appear when field level validation has not been satisfied and the page is
reloaded with entered data. Icons should appear to the left of failed data elements. Error types:
Username not available, not valid
Password not valid, re-entry doesn’t match
Requires email address and at least one phone number
Email address not valid
Email re-entry does not match
Phone number not valid
Username already in use with login link
2
* Confirm Password
*********
* City of Birth
*********
4 ::Suggested usernames will display on load
U.S. Department of Homeland Security – www.dhs.gov
2
?
Password must:
▪ ...
▪ …
Password should:
▪ ...
▪ …
?
3
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
CONTENT NOTES:
* Email Address
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
6 of 101
?
[email protected]
* Confirm Email Address
3
?
3
Confirm email address
3
4
Cancel
Continue
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
3 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
4 :: Clicking the CONTINUE button will direct users to screen 1.4 Select Security Questions
Case History
Document Exp. Reminders
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
3 :: The email address must meet basic composition requirements (requirements TBD)
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
7 of 101
CONTENT NOTES:
A :: Page title
B :: Warning users that the account creation process will time out in 5 minutes
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CLOSE button will direct users to the appropriate screen
Case History
Document Exp. Reminders
Case Tracker
A
1
Self Check
B
B
You have 5 minutes or less remaining...
Account Management
FIELD DATA NOTES:
12
Close
Confirm
1
BUSINESS RULES:
1 :: This screen will appear 5 minutes before time out on any page prior to 1.13 Successful Account Creation
with the exception of 1.10 ID Proofing Quiz
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
8 of 101
CONTENT NOTES:
A :: Page title
B :: One or more error messages for failed data validation
C :: Instructions about entering security questions
D :: Approved security question options for users
A
1-2
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
2 :: Clicking the CONTINUE button will direct users to screen 1.5 Verify Passcode Delivery Methods
Case History
Document Exp. Reminders
Case Tracker
3
C
Select one security question from each...
All boxes marked with a red asterisk * are required …
Personal Security Questions
Self Check
Account Management
B
Error: …
* Question?
D
List of approved security questions for user selection
4
Answer
?
Answer
FIELD DATA NOTES:
1 :: Answers must meet VIS and Verizon requirements
1
* Question
D
List of approved security questions for user selection
4
Answer
Answer
* Question
BUSINESS RULES:
4
Answer
Answer
2 ::Users will be directed to the 2.23 myE-Verify Home (Not Logged In) Simple screen with a time out error
message if the 30 minute account creation timer expires
4 :: Questions selected from one dropdown will not be available in other dropdowns
D
List of approved security questions for user selection
1 ::The 1.26 30 Minute Time Out Warning (Pop Up) screen will appear if users have 5 minutes or less left
before completing account creation
3 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Must select and answer all three questions
Answers not valid
1
1
2
1
Continue
Cancel
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
9 of 101
CONTENT NOTES:
A :: Page title
B :: Axiom error message
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CONTACT US link will direct the user to the USCIS Contact Us page
Case History
B
A myE-Verify account cannot be created at this time.
...
1
If you feel you have received this message in error, visit the Contact Us page at
Document Exp. Reminders
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
10 of 101
CONTENT NOTES:
A :: Page title
B :: Error messages
C :: Labels, static content, dynamic content, and buttons showing user’s contact information and
options to add information, delete information, or verify delivery methods
A
1-2
FUNCTION NOTES:
Home
1 :: Clicking the TRASH CAN icon will display pop up 1.21 Confirm Delete or 1.22 Cannot Delete
based whether verified delivery methods requirement have been met
About myE-Verify
2 :: Clicking the CLICK TO VERIFY link will display pop up 1.6 Confirm Send
3
Self Lock
3 :: Clicking the ADD NEW PHONE button will display pop up 1.18 Add New Phone
Case History
4 :: Clicking the ADD NEW EMAIL button will display pop up 1.19 New Email Address
Document Exp. Reminders
5 :: Clicking the CANCEL button will display pop up 1.14 Cancel
Case Tracker
6 :: The CONTINUE button will direct the user to screen 1.7 ID Proofing Quiz Notice
B
Error: …
C
In this step, we have must verify your ability to receive...
When you select a button to the right …
C
Email Addresses
Delete
Verified
1
[email protected]
Self Check
4
2
[email protected]
Account Management
Verified
Click to Verify
3
FIELD DATA NOTES:
Add New Email
Telephone Numbers
Type
Verified as Text
1 - (123) 456-7890 Mobile
Verified as Text
1 ::The 1.26 30 Minute Time Out Warning (Pop Up) screen will appear if users have 5 minutes or less left
before completing account creation
2 ::Users will be directed to the 2.23 myE-Verify Home (Not Logged In) Simple screen with a time out error
message if the 30 minute account creation timer expires
3 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
The email address is associated with another account
The telephone number is associated with another account
Verified as Voice
2
1 - (321) 654-0987 Mobile
Verified as Text
1 - (234) 567-8901 Home
Click to Verify
Verified as Voice
1 - (345) 678-9012
Click to Verify
Click to Verify
Work
Delete
4
4
BUSINESS RULES:
Verified as Voice
Click to Verify
4
Add New Phone
6
5
4 :: Either (1) a button to send a passcode or (2) an indication that the delivery method is verified will be
shown in the cell, based on the user’s settings
Yes, Continue
No, Cancel
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
11 of 101
CONTENT NOTES:
A :: Page title
B :: Error for failed validation results
C :: Instructions about phone entry
D :: Drop down box containing phone number types
FUNCTION NOTES:
Home
1 :: Clicking the CANCEL button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.25 Delete Delivery
Method
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
About myE-Verify
2 :: Clicking the SAVE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.20 Phone Delivery
(Pop Up)
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
Self Lock
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
Error: The telephone number you entered….
B
1
Account Management
C
B
Enter your 10-digit telephone number...
FIELD DATA NOTES:
Telephone Number
1 :: The drop down will contain country codes and the corresponding country names
1
2
2 :: Each phone number must be 10 digits in the correct format
1
?
Type
?
-( [email protected]
)
Email:
Mobile
2
1 1
22
Save
Confirm
Cancel
Cancel
1
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Phone number formatting
2 :: The country code will default to 1
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
12 of 101
CONTENT NOTES:
A :: Page title
B :: Error for failed validation results
C :: Instructions about email entry
FUNCTION NOTES:
1 :: Clicking the CANCEL button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, discarding any changes
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
2 :: Clicking the SAVE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.7 Enter Passcode (Pop
Up)
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
Home
About myE-Verify
Self Lock
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
Error: The email address you entered...
B
1
Account Management
C
B
Enter your email address...
FIELD DATA NOTES:
Email Address
?
Add new email
1 :: The email address must meet basic composition requirements (requirements TBD)
Confirm Email Address
2 :: The Confirm Email entry must match the Email entry
1
?
Confirm new email
1 1
2
22
Save
Confirm
Cancel
Cancel
1
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Email address formatting
Email addresses must match
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
13 of 101
CONTENT NOTES:
A :: Page title
B :: Instructions about the different types of passcode delivery available for phones
C :: Selected phone number
D :: Phone passcode delivery options
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, discarding any changes
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
2 :: Clicking the SAVE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.7 Enter Passcode (Pop
Up)
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
Case History
X
Document Exp. Reminders
Case Tracker
A
Self Check
B
B
Select your preferred...
Account Management
Telephone Number: 1 - (123) 456-7890
Email:
Send me
a text [email protected]
message to my telephone
*Text-message rates may apply
C
C
D
Call me with the passcode
FIELD DATA NOTES:
1 1
1
22
Send
Passcode
Confirm
Cancel
Cancel
1
BUSINESS RULES:
1 :: Cancel the verification process if the user clicks the CANCEL button prior to selecting a phone delivery
method
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
14 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Request for confirmation to delete the selected contact information
C :: Dynamic text: The contact information selected by the user
D :: Notice that deleted contact information will not be available for passcode delivery during login
FUNCTION NOTES:
Home
1 :: Clicking the GO BACK button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, discarding any changes
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
About myE-Verify
2 :: Clicking the DELETE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, deleting the specified delivery methods
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
Self Lock
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
B
The information below is used...
Account Management
Email: [email protected]
FIELD DATA NOTES:
C
D
After you delete this...
1
2
1
Yes, Delete
No, Go Back
2
BUSINESS RULES:
1 :: Notice only appears if the contact information is associated with one or more verified delivery methods
2 :: A call is made to Verizon to remove the selected contact information
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
15 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Notice that the selected confirmation information cannot be deleted at this time
C :: Dynamic text: The contact information selected by the user
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CLOSE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, deleting the specified delivery methods
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
Case History
Document Exp. Reminders
Case Tracker
Self Check
A
This contact information you selected cannot...
B
Account Management
Email: [email protected]
FIELD DATA NOTES:
C
1
Close
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
16 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Request for confirmation to send a one-time passcode
C :: Dynamic text: The delivery method selected by the user
Home
FUNCTION NOTES:
1 :: Clicking the CANCEL button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, discarding any changes
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
2 :: Clicking the CONTINUE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.7 Enter Passcode (Pop
Up)
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
About myE-Verify
Self Lock
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
B
Are you sure...
Account Management
1
Email: [email protected]
1
C
FIELD DATA NOTES:
2
1
Yes, Continue
No, Cancel
2
BUSINESS RULES:
1 :: Content varies based on the delivery method selected on the previous screen
2 :: A call is made to Verizon to generate a one-time passcode to the selected delivery method
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
17 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Error message
C :: Acknowledgement text
D :: Instructions to find and enter the one-time passcode, including dynamic text for the passcode
delivery method that was selected
E :: Timer showing remaining time to enter the passcode
FUNCTION NOTES:
1 :: Clicking the CANCEL button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.25 Delete Delivery
Method
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
2 :: Clicking the RESEND PASSCODE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, the pop up will re-load with
an acknowledgement
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
3 :: Clicking the SUBMIT button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
FIELD DATA NOTES:
Home
About myE-Verify
Self Lock
Case History
Document Exp. Reminders
A
Case Tracker
Self Check
Account Management
2
B
Error: Passcode is not correct...
1
A new passcode has been sent. Only the most recent …
C
A one-time passcode was sent …
D
Passcode
?
Passcode
1
Time Remaining: 5:00
E
3
2
1
Cancel
1 :: The passcode must meet Verizon requirements
4
Send New
Passcode
3
Submit
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Incorrect passcode
2 :: Acknowledgement text appears if user resends passcode
U.S. Department of Homeland Security – www.dhs.gov
3 :: Time remaining will display “EXPIRED” when there is no time left
4 :: The user can select RESEND PASSCODE which will reset the timer and resend new pass code to their
selected delivery method
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
18 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Instructions about deleting delivery methods
FUNCTION NOTES:
1 :: Clicking the VERIFY DELIVERY METHOD button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.7 Enter Passcode (Pop
Up)
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
2 :: Clicking the DELETE button will direct users as follows:
If user has more than 5 minutes left to complete account creation, to 1.5 Verify Passcode
Delivery Methods, discarding any changes
If user has more than 5 minutes of less to complete account creation, to 1.26 30 Minute Time
Out Warning (Pop Up)
If the 30 minute account creation timer expires, to 2.23 myE-Verify Home (Not Logged In)
Simple with a time out error message if the 30 minute account creation timer expires
Home
About myE-Verify
Self Lock
Case History
Document Exp. Reminders
A
Case Tracker
Self Check
B
Choosing to cancel without...
Account Management
FIELD DATA NOTES:
1
1 :: The passcode must meet Verizon requirements
No, Verify
Delivery Method
2
Yes, Continue
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Incorrect passcode
2 :: Acknowledgement text appears if user resends passcode
3 :: Time remaining will display “EXPIRED” when there is no time left
4 :: The user can select RESEND PASSCODE which will reset the timer and resend new pass code to their
selected delivery method
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
19 of 101
CONTENT NOTES:
A :: Page title
B :: Warning that the next page will have another identity proofing quiz and that it will be timed
A
1-2
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
B
Due to the sensitive nature of the information …
1 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
2 :: Clicking the CONTINUE button will direct users to screen 1.10 ID Proofing Quiz
Case History
Document Exp. Reminders
2
1
Continue
Cancel
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
1 ::The 1.26 30 Minute Time Out Warning (Pop Up) screen will appear if users have 5 minutes or less left
before completing account creation
2 ::Users will be directed to the 2.23 myE-Verify Home (Not Logged In) Simple screen with a time out error
message if the 30 minute account creation timer expires
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
20 of 101
CONTENT NOTES:
A :: Page title
B :: Explanation that an identity quiz could not be generated, so the user cannot proceed in the
process
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users to the USCIS homepage
Case History
B
Sorry, we are unable to give you access to myE-Verify at this time because the identity assurance
service was unable to generate enough information about you in order to create a quiz to confirm
your identity.
There may be several reasons why a quiz could not be generated for you.
You may have moved recently and your credit files and public records do not yet reflect your
new address.
You may have entered information incorrectly, preventing the independent service from
locating any records about you
….
….
Document Exp. Reminders
Case Tracker
Self Check
Account Management
…..
FIELD DATA NOTES:
1
BUSINESS RULES:
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
21 of 101
CONTENT NOTES:
A :: Page title
B :: Error messages
C :: Brief instructions about ID proofing questions and time limit
D :: Two-minute timer
A
E :: ID proofing questions
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: User will click radio buttons to select answers
2 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
3 :: Clicking the CONTINUE button will direct users as follows:
If the quiz is passed, to screen 1.13 Success Account Creation
If the quiz is failed the first time, to screen 1.10 ID Proofing Quiz with additional messaging
(see Business Rules 4)
If the quiz is failed a second time, to screen 1.12 Failed Quiz Twice
B
Error: You must answer all five questions.
1
You have two minutes to answer all …
C
Case History
Document Exp. Reminders
Case Tracker
2-4
D
Time
Remaining:
2:00
E
Text of security question one?
1
Answer 1
Self Check
Answer 2
Account Management
Answer 3
FIELD DATA NOTES:
Answer 4
Answer 5
5
Text of security question two?
Answer 1
BUSINESS RULES:
Answer 2
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Not all questions answered
Quiz failed once
Content repeats to show five question and answer sets
3
2
2 :: Business preference is to have the "Time Remaining" always visible to the user, even when scrolling.
Business is open to creative technical solutions. Secondary choice is to have timer at top of page.
Submit
Cancel
3 :: When “Time Remaining” is 0:00, users will be directed to screen 1.11 Failed Quiz Once or 1.12 Failed
Quiz Twice depending on how many times they have taken the quiz
4 :: Dynamic message before existing content if quiz is failed once: We were unable to verify your identity.
5 :: No answer is selected by default
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
22 of 101
CONTENT NOTES:
A :: Page title
B :: Explanation that the identity quiz was failed, but the user when have a second chance
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users to the USCIS homepage
B
We’re sorry, but you are unable to create …
There are several reasons why …
You may continue to use the myE-Verify features that do not require …
Case History
Document Exp. Reminders
1
Case Tracker
Return Home
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
23 of 101
CONTENT NOTES:
A :: Page title
B :: Notification that the myE-Verify account has been created and can be accessed
A
Home
About myE-Verify
FUNCTION NOTES:
B
You have successfully created …
Self Lock
1 :: Clicking the CONTINUE button will direct Full Account users to screen 2.4A Account Home and
Limited Account users to the Case Tracker screen relevant to their case’s current status
You should receive...
Case History
1
Document Exp. Reminders
Continue
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
24 of 101
CONTENT NOTES:
A :: Page title
B :: Instructions about cancelling account
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the NO button will close the pop up and direct users to the previous screen
2 :: Clicking the YES button will direct Full Account users to screen 1.10 Account Creation Cancelled,
Limited Account users to screen 1.15 Guidance (Pop Up)
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
You have selected to cancel...
FIELD DATA NOTES:
2
1
Yes, Cancel
No, Continue
1
BUSINESS RULES:
1 :: For Full Account users, all personal information about user should be deleted. For Limited Account users,
this action is delayed until the user answers the following pop up.
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
25 of 101
CONTENT NOTES:
A :: Page title
B :: Instructions about receiving one-time guidance
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the NO button will direct users to screen 1.10 Account Creation Cancelled
2 :: Clicking the YES button will direct users to screen SC.4 One-Time Guidance
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
Do you want to receive one-time guidance …
B
FIELD DATA NOTES:
2
1
No, Cancel
1
1
Yes, Receive
Guidance
BUSINESS RULES:
1 :: All personal information about user should be deleted, regardless of the user’s choice
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
26 of 101
CONTENT NOTES:
A :: Page title
B :: Explanation that the process was cancelled, stored PII was deleted, etc.
A
Home
About myE-Verify
FUNCTION NOTES:
B
You have selected to cancel …
In the future if you decide...
Self Lock
1 :: Clicking the RETURN HOME button will direct users to the USCIS homepage
Case History
Document Exp. Reminders
1
Case Tracker
Return Home
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
27 of 101
CONTENT NOTES:
A :: Page title
B :: Explanation that the user’s information has been used in an account already and instructions on
how to regain access
C :: Various labels, text boxes, check boxes, and buttons over a graphic background
A
1
Home
A myE-Verify account has already been created …
About myE-Verify
...visit the Contact Us page at
FUNCTION NOTES:
B
Self Lock
1 :: Clicking the FORGOT PASSWORD link will direct users to screen 2.5 Enter Username
2 :: Clicking the LOG IN button will direct users to screen 2.16 Account Locked if the account has
been locked, and otherwise to screen 2.2 Select Passcode Delivery Method if the username and
password are correct
Case History
Document Exp. Reminders
C
Log In
Username or Email
Case Tracker
Self Check
1
Password
Account Management
?
Remember my username
2
2
Login
2
1
3
Forgot Password?
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Error messages and icons will display on page 2.23 myE-Verify Home (Not Logged In) Simple. Error
types:
Username or password incorrect
2 :: Clicking the REMEMBER MY USERNAME check box will trigger the browser to remember the provided
username during future login attempts
3 :: Too many incorrect login attempts will lock an account
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
28 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Content confirms that the user has successfully created an myE-Verify account
TO:
A
myE-Verify
A
myE-Verify | Thank you for completing account setup!
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the Log In button will direct users to screen 2.1 myE-Verify Home (Not Logged In)
BODY:
Case
History
Document Exp. Reminders
Case Tracker
B
You have successfully created a myE-Verify account. ….
Self Check
Account Management
FIELD DATA NOTES:
1
Log In
BUSINESS RULES:
1 :: Content is dynamic to the user’s name registered to the account
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
29 of 101
CONTENT NOTES:
A :: Page title
B :: Various labels, text boxes, check boxes, and buttons over a graphic background
C :: Overviews of each feature
A
1
Home
Log In
B
1
About myE-Verify
FUNCTION NOTES:
Username or Email
Self Lock
1
1 :: Clicking the SIGN UP link will direct users to a USCIS-hosted screen (exact screen TBD)
2 :: Clicking the FORGOT PASSWORD link will direct users to screen 2.5 Enter Username
3 :: Clicking the LOG IN button will direct users to screen 2.16 Account Locked if the account has
4 :: Clicking the SELF CHECK icon will direct users to the Self Check application
Remember my username
2
Case History
Password
Document Exp. Reminders
?
been locked, screen 2.2 Select Passcode Delivery Method if the username and password are
correct, or the appropriate transition page if the user has not completed account creation
?
3
Login
2
Case Tracker
2
3
Forgot Password?
Self Check
5 :: Clicking the CASE TRACKER icon will direct users to screen 7.2 Enter Verification Case Number
6 :: Clicking the MYE-VERIFY RESOURCES icon will direct users to the USCIS homepage
Account Management
7 :: Clicking the SELF LOCK icon will display screen 2.17 Self Lock Info (Pop Up)
Basic Features
8 :: Clicking the CASE HISTORY icon will display screen 2.18 Case History Info (Pop Up)
9 :: Clicking the EXPIRATION REMINDERS icon will display screen 2.19 Expiration Reminders Info
Use these features without logging in
4
Self Check
(Pop Up)
C
5
Case Tracker
Confirm your employment
authorization status
FIELD DATA NOTES:
C
6
Track your E-Verify or Self
Check case status
C
myE-Verify Resources
Learn more about myE-Verify
accounts and features
1 :: The username must meet Verizon requirements
2 :: The entered password must meet DHS and Verizon requirements and be masked
BUSINESS RULES:
Account Features Log in or sign up to use these features
7
Self Lock
Control the use of your SSN
in E-Verify and Self Check
1 :: Error messages and icons will display on page 2.23 myE-Verify Home (Not Logged In) Simple. Error
types:
Username or password incorrect
C
8
Case History
C
9
See past use of your SSN in
E-Verify and Self Check
Document Expiration
Reminders
C
Track your document
expiration dates
2 :: Clicking the REMEMBER MY USERNAME check box will trigger the browser to remember the provided
username during future login attempts
3 :: Too many incorrect login attempts will lock an account
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
30 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Resources for learning more about unavailable myE-Verify feature
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the link will direct users to a home USCIS-hosted page
Case History
Document Exp. Reminders
A
Case Tracker
Self Check
D
The initial release of myE-Verify offers...
Account Management
1
…www.uscis.gov/myE-Verify ...
FIELD DATA NOTES:
Close
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
31 of 101
CONTENT NOTES:
A :: Page title
B :: Error message when an incorrect code was submitted
C :: Explanation of how a pass code is used during two factor login, why delivery methods need to be
verified
D :: Email and phone numbers configured by the user
A
E :: Link to start the “lost access to devices” process
Home
B
Error: …
1
About myE-Verify
C
To complete login, you must enter a one-time passcode …
FUNCTION NOTES:
Self Lock
1 :: Clicking the link directs users to the myE-Verify Help Desk page
2:: Clicking the CANCEL LOGIN will return users to 2.1 myE-Verify Home (Not Logged In)
Case History
3:: Clicking the SEND PASSCODE button will display screen 2.3 Enter Passcode (Pop Up)
Document Exp. Reminders
Call me at the phone number ending in (xxx)xxx-7890 to tell me the passcode
Case Tracker
Self Check
Account Management
D
Send a text message to the phone number ending in (xxx) xxx-7890
*Text-message rates may apply
Send an email to the address ending in [email protected]
2
1
If you don’t have access to any of the delivery methods above, call the .
3
2
FIELD DATA NOTES:
E
Cancel Login
Send Passcode
3
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
No delivery method selected
Passcode time has expired
2 :: The list of passcode delivery methods, an email address or a phone number with text/voice, are from the
account information and are partially shown
3 :: After clicking the SEND PASSCODE button, a one-time passcode is sent to the user by email, text
message, or automated phone call
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
32 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Error message
C :: Acknowledgement text
D :: Instructions to find and enter the one-time passcode, including dynamic text for the passcode
delivery method that was selected
E :: Timer showing remaining time to enter the passcode
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will close the pop up box and return users to screen 2.2 Select
Passcode Delivery Method
2 :: Clicking the RESEND PASSCODE button will re-load the pop up with an acknowledgement
3 :: Clicking the SUBMIT button will direct users to either:
Screen 2.4A Account Home if the login is successful (Full Accounts)
A Case Tracker screen if the login is successful (Limited Accounts)
Screen 2.6 Create New Password if the user did not provide a password during login or if the
user is forced to change their password
Feature requested prior to completing two-factor authentication
Appropriate transition page if the user has not completed account creation
Screen 2.23 Re-/New Association Notice
FIELD DATA NOTES:
Case History
Document Exp. Reminders
A
Case Tracker
Self Check
1
Account Management
2
B
Error: Passcode is not correct…
A new passcode has been sent. Only the most recent …
C
A one-time passcode was sent …
D
1 :: The passcode must meet Verizon requirements
Passcode
?
One-Time Pass Code
2
1
Cancel
3
1
Send New
Passcode
Time Remaining: 5:00
E
3
Submit
4
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Incorrect pass code
Passcode entry incomplete
2 :: Acknowledgement text appears if user resends passcode.
3 :: The user can select RESEND PASSCODE which will reset the timer and resend new pass code to their
selected delivery method
4 :: Users will be directed to requested feature after completing two-factor authentication
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
33 of 101
CONTENT NOTES:
A :: Page title
B :: A welcome and high-level explanation of accounts
C :: Labels and dynamic content for each feature
Log Out
Hello, John Doe
1
1
A
2
B
Home
Home
John Smith, welcome to your personal myE-Verify account!
About myE-Verify
You can use this account to …
FUNCTION NOTES:
Self Lock
1 :: Clicking the LOG OUT link will direct user to screen 2.1 myE-Verify Home (Not Logged In)
2 :: Clicking the MANAGE SELF LOCK button will direct users to screen 6.1 Self Lock Home
3 :: Clicking the VIEW REPORT button will direct users to screen 4.1 Case History Home
1
Case History
Document Exp. Reminders
4 :: Clicking the EDIT REMINDERS button will direct users to screen 5.1 Doc Exp Reminders Home
Case Tracker
5 :: Clicking the TRACK CASE button will direct users to screen 7.2 Enter Verification Case Number
Self Check
6 :: Clicking the START SELF CHECK button will open the Self Check application starting screen in a
new browser window or tab
Account Management
Available Features
D
Self Lock
Case History
D
Status: Locked
Manage Self
Lock
7 :: Clicking the LEARN MORE button will direct users to the USCIS homepage
1
Document Expiration D
Reminders
View History
Edit Reminders
2
3
FIELD DATA NOTES:
Case Tracker
D
Self Check
Track Case
5
D
D
Account Management
Start Self Check
Manage Account
7
6
BUSINESS RULES:
1 :: Content is dynamic to say name of account holder
2 :: On login, myE-Verify will check if the user’s SSN is set to locked through Self Lock and, if so, will request
an updated locked/unlocked status from VIS
3 :: Content is dynamic to display the current status of the feature
4 :: Warning about upcoming expirations only appears if one or more reminders will expire within 90 days
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
34 of 101
CONTENT NOTES:
A :: Page title
B :: A welcome and explanation of available features
C :: Static and dynamic content explaining each feature
Log Out
Hello, John Doe
A
2
B
Home
Home
John Smith, welcome to your personal myE-Verify account!
About myE-Verify
You can use this account to …
FUNCTION NOTES:
Self Lock
1 :: Clicking the TRACK CASE button will direct users to screen 7.1 Select Existing or Other Case
2 :: Clicking the START SELF CHECK button will open the Self Check application starting screen in a
new browser window or tab
1
Once your Self Check case is successfully …
Case History
Document Exp. Reminders
3 :: Clicking the LEARN MORE button will direct users to the USCIS homepage
Case Tracker
Available Features
4 :: The MANAGE SELF LOCK, VIEW REPORT, and EDIT REMINDERS buttons are not active
Self Check
D
Case Tracker
Self Check
D
D
myE-Verify Resources
Alert: Check status
Account Management
Track Case
Start Self Check
1
FIELD DATA NOTES:
Learn More
3
2
Unavailable Features
Self Lock
D
Case History
D
Account ManagementD
Status: Unlocked
BUSINESS RULES:
4
Edit Reminders
View History
Manage Self Lock
4
4
1 :: Content is dynamic to say name of account holder
2 :: On login, myE-Verify will request an updated case status from VIS for the case associated with the
Limited Account
3 :: Content is dynamic to display the current status of the feature
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
35 of 101
CONTENT NOTES:
A :: Page title
B :: Error message stating that the username provided does not exist
C :: Instructions or guidance on the forgotten password process
A
Home
1
B
Error: The username you entered does not exist…
About myE-Verify
FUNCTION NOTES:
C
If you forgot your username, you can ...
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 2.1 myE-Verify Home (Not Logged In)
2 :: Clicking the CONTINUE button direct users to screen 2.2 Select Passcode Delivery Method
Case History
Document Exp. Reminders
Enter Username or Email
?
Username or Email
Case Tracker
Self Check
1
2
Continue
Cancel
Account Management
2
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Username not found
2 :: Too many incorrect/invalid attempts may lock out the user - TBD
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
36 of 101
CONTENT NOTES:
A :: Page title.
B :: Error messages for failed data validation
C :: Instructions to enter a new account password
D :: Password rules, guidelines, or limitations
A
Home
1
B
Error: …
About myE-Verify
FUNCTION NOTES:
C
Create new password...
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 2.1 myE-Verify Home (Not Logged In)
2 :: Clicking the FINISH button will direct users to screen 2.1 myE-Verify Home (Not Logged In) or
Appropriate transition page if the user has not completed account creation
Case History
Document Exp. Reminders
Case Tracker
Self Check
Account Management
New Password
?
D
New Password
1
Confirm New Password
New Password
1
?
Password must:
▪ ...
▪ …
Password should:
▪ ...
▪ …
1
2
Finish
Cancel
FIELD DATA NOTES:
1 :: Password must meet DHS and Verizon requirements
BUSINESS RULES:
1 :: Clicking the CANCEL button will direct users to screen 2.1 myE-Verify Home (Not Logged In)
2 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Invalid password
Passwords don’t match
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
37 of 101
CONTENT NOTES:
A :: Page title
B :: Error message stating that one or more answers was not correct
C :: Instructions to answer the questions
D :: The security questions shown were created at account creation or updated through account
management
A
Home
1
B
Error: …
About myE-Verify
FUNCTION NOTES:
Self Lock
C
If you have forgotten your user information and are unable to...
1 :: Clicking the CANCEL button will direct users to screen 2.1 myE-Verify Home (Not Logged In)
2 :: The CONTINUE button will direct users to screen 2.8 Edit Contact Information
Case History
Document Exp. Reminders
Case Tracker
Self Check
Account Management
D
Question: First security question previously selected by the user?
Answer
?
Answer
Question: Second security question previously selected by the user?
Answer
Answer
FIELD DATA NOTES:
Question: Third security question previously selected by the user?
Answer
Answer
1
2
Cancel
Continue
2
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Not all questions answered
Not all answers correct
2 :: Too many incorrect/invalid attempts may lock out the user - TBD
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
38 of 101
CONTENT NOTES:
A :: Page title
B :: Explanation of what “locked” means, what might have caused it, what the user should do
A
Home
B
You have made too many unsuccessful attempts…
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users to screen 2.1 myE-Verify Home (Not Logged
In)
Case History
Document Exp. Reminders
1
Return Home
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
39 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Notice to log in to use the feature or click through to learn more
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the LEARN MORE link will open a USCIS-hosted screen (exact screen TBD) in a new
window
Case History
2 :: Clicking the CLOSE button will close the pop up box and return users to screen 2.1 myE-Verify
Home (Not Logged In)
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
You must be logged in to use …
To learn more about Self Lock …
FIELD DATA NOTES:
2
1
Close
Learn More
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
40 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Notice to log in to use the feature or click through to learn more
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CLOSE button will close the pop up box and return users to screen 2.1 myE-Verify
Home (Not Logged In)
2 :: Clicking the LEARN MORE link will direct users to a USCIS-hosted screen (exact screen TBD)
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
You must be logged in to use …
To learn more about Case History …
FIELD DATA NOTES:
2
1
Close
Learn More
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
41 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Notice to log in to use the feature or click through to learn more
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CLOSE button will close the pop up box and return users to screen 2.1 myE-Verify
Home (Not Logged In)
2 :: Clicking the LEARN MORE link will direct users to a USCIS-hosted screen (exact screen TBD)
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
You must be logged in to use …
To learn more about Expiration Reminders …
FIELD DATA NOTES:
2
1
Close
Learn More
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
42 of 101
CONTENT NOTES:
A :: Page title
B :: Call helpdesk for instructions
A
Home
B
If you are unable...
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users to 2.1 myE-Verify Home (Not Logged In)
1
Case History
Return Home
Document Exp. Reminders
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
43 of 101
CONTENT NOTES:
A :: Page title
B :: Instructions for completing account creation
A
Home
About myE-Verify
FUNCTION NOTES:
B
It looks like you did not complete your…
All boxes marked with a red asterisk * are required …
Self Lock
1 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
2 :: Clicking the CONTINUE button will direct users to the appropriate Account Creation screen
2
1
Case History
Continue
Cancel
Document Exp. Reminders
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Error message and icons appears when the following is true:
A hash of the DoB and SSN provided do not match the account record
The SSN field is left blank
The DoB fields are unselected
2 :: The year drop down should go back 95 years
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
44 of 101
CONTENT NOTES:
A :: Page title
B :: Error messages for failed data validation
C :: Instructions for completing account creation
A
Home
1
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will display screen 1.14 Cancel (Pop Up)
B
Error: Social Security number and date...
C
It looks like you did not complete your…
All boxes marked with a red asterisk * are required …
Case History
2 :: Clicking the CONTINUE button will direct users to the appropriate Account Creation screen
Document Exp. Reminders
Social Security number (SSN)
XXX
Case Tracker
Account Management
XXXX
XX
Date of Birth
Self Check
?
1
?
MMM, DD, YYYY
2
2
2
1
Continue
Cancel
FIELD DATA NOTES:
1 :: User must enter a valid Social Security number
2 :: Clicking the dropdown will open a clickable calendar where users can select a date
BUSINESS RULES:
1 :: Error message and icons appears when the following is true:
A hash of the DoB and SSN provided do not match the account record
The SSN field is left blank
The DoB fields are unselected
2 :: The year drop down should go back 95 years
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
45 of 101
CONTENT NOTES:
A :: Page title
B :: Error message for incorrect username and password combination
C :: Various labels, text boxes, check boxes, and buttons over a graphic background
D :: Overviews of each feature
A
Home
About myE-Verify
FUNCTION NOTES:
1 :: Clicking the FORGOT PASSWORD link will direct users to screen 2.5 Enter Username
2 :: Clicking the LOG IN button will direct users to screen 2.16 Account Locked if the account has
been locked, and otherwise to screen 2.2 Select Passcode Delivery Method if the username and
password are correct
Self Lock
Case History
Error: The username or password is incorrect. You will be locked out …
B
1
C
Log In
Username or Email
1
?
Remember my username
2
Document Exp. Reminders
Case Tracker
Password
2
Login
2
Self Check
1
3-4
Forgot Password?
Account Management
FIELD DATA NOTES:
1 :: The username must meet Verizon requirements
2 :: The entered password must meet DHS and Verizon requirements and be masked
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Username or password incorrect
30 minute account creation timer expired
2 :: Clicking the REMEMBER MY USERNAME check box will trigger the browser to remember the provided
username during future login attempts
3 :: Too many incorrect login attempts will lock an account
4 :: Users will be directed to requested feature after completing two factor authentication
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
46 of 101
CONTENT NOTES:
A :: Page title
B :: Dynamic text
C :: Confirmation that changes have been made to the account
D :: Labels, static content, dynamic content, and buttons showing user’s account information, contact
information, security questions and close account options which allow the users to manage and edit
account
A
Home
About myE-Verify
Self Lock
1 :: Clicking the EDIT PASSWORD button will direct users to screen 3.2 Edit Password
3 :: Clicking the EDIT SECURITY QUESTIONS button will direct users to screen 3.6 Edit Security
Questions
B
Your account information is below...
C
1
FUNCTION NOTES:
2 :: Clicking the MANAGE CONTACT INFORMATION button will direct users to screen 3.3 Edit
Contact Info
Your account password has been successfully changed!...
D
Account Information
Case History
Username: John Doe Smith
Document Exp. Reminders
Username: johndoeaccount
Case Tracker
Password: *******
1
Change
Password
4 :: Clicking the CLOSE ACCOUNT button will direct users to screen 3.7 Close Account
5 :: Clicking the RETURN HOME button will direct users to screen 2.4A Account Home (Full
Accounts) or screen 2.4B Account Home (Limited Accounts)
Self Check
Account Management
Account
Management
Contact Information
Email Address: john.doe.smith@gmail
Mobile Telephone: (123) 456 - 7890
2
Home Telephone: (234) 567 -8901
Manage Contact
Information
FIELD DATA NOTES:
Security Questions
Question: First security question previously selected by the user?
Question: Second security question previously selected by the user?
3
Question: Third security question previously selected by the user?
BUSINESS RULES:
Edit Security
Questions
Close Account
1 :: Dynamic messages will appear when:
Users successfully changes their password
Users successfully changes their security questions
4
If you would like to close your account...
Close Account
5
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
47 of 101
CONTENT NOTES:
A :: Page title
B :: Error messages for failed data validation
C :: Instructions on how to change the password
D :: Password rules or guidelines
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 3.1 Account Management Home,
discarding any changes
Case History
2 :: Clicking the SAVE CHANGES button will direct users to screen 3.1 Account Management Home
with an acknowledgement of the successful change
Document Exp. Reminders
Case Tracker
B
Error: …
1
C
To change your password, enter...
Current Password
Password
?
1
Self Check
New Password
Account Management
Account
Management
Password
?
2
Confirm New Password ?
FIELD DATA NOTES:
Password
1-2 :: All password entries must be masked
2 :: Password must meet DHS and Verizon requirements
2
D
Password must:
▪ ...
▪ …
Password should:
▪ ...
▪ …
1
2
Cancel
Save Changes
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Current password incorrect
New password not valid
New password re-entry does not match
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
48 of 101
CONTENT NOTES:
A :: Page title
B :: Instructions on adding and deleting contact information, how verified information can be used
during login
C :: Labels, static content, dynamic content, and buttons showing user’s contact information and
options to add information, delete information, or verify delivery methods
A
Home
B
Use the option below...
About myE-Verify
FUNCTION NOTES:
C
Email Addresses
Verified?
Self Lock
Delete
1 :: Clicking the TRASH CAN icon will display pop up 3.8 Confirm Delete
2 :: Clicking the CLICK TO VERIFY link will display pop up 3.10 Confirm
1
[email protected]
Case History
3 :: Clicking the ADD NEW EMAIL button will display pop up 3.6 Add New Email
Document Exp. Reminders
4 :: Clicking the ADD NEW PHONE button will display pop up 3.5 New Phone Number
Case Tracker
5 :: Clicking the RETURN button will direct users to screen 3.1 Account Management Home
Self Check
Account Management
Account
Management
1
2
[email protected]
Verify Email
3
Add New Email
Telephone Numbers
Type
1 - (123) 456-7890
Verified as Text
Mobile
Verified as Voice
Verified as Text
Delete
Verified as Voice
2
2
FIELD DATA NOTES:
Verified
2
1 - (321) 654-0987 Mobile
Verified as Text
1 - (234) 567-8901
Home
Click to Verify
Verified as Voice
1 - (345) 678-9012
Work
Click to Verify
Click to Verify
Click to Verify
4
Add New Phone
BUSINESS RULES:
5
Go Back
1 :: Either (1) a button to send a passcode or (2) an indication that the delivery method is verified will be
shown in the cell, based on the user’s settings
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
49 of 101
CONTENT NOTES:
A :: Page title
B :: Error for failed validation results
C :: Instructions about phone entry
D :: Drop down box containing phone number types
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 3.4 Edit Contact Info, discarding any
changes
Case History
2 :: Clicking the SAVE button will display screen 3.7 Phone Delivery (Pop Up) which will allow users
to select a telephone delivery method
Document Exp. Reminders
Case Tracker
A
Self Check
Error: The telephone number you entered….
B
1
Account Management
C
B
Enter your 10-digit telephone number...
FIELD DATA NOTES:
Telephone Number
1 :: Each phone number must be 10 digits in the correct format (confirm)
1
2
?
Type
?
-( [email protected]
)
Email:
1
1 1
Mobile
22
Save
Confirm
Cancel
Cancel
1
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Phone number formatting
2 :: The country code will default to 1
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
50 of 101
CONTENT NOTES:
A :: Page title
B :: Error for failed validation results
C :: Instructions about email entry
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 3.4 Edit Contact Info, discarding any
changes
Case History
2 :: Clicking the SAVE button will display screen 3.11 Enter Passcode where users can receive a
passcode to verify the new email address
Document Exp. Reminders
Case Tracker
A
Self Check
Error: The email address you entered...
B
1
Account Management
C
B
Enter your email address...
FIELD DATA NOTES:
Email Address
?
Add new email
1 :: The email address must meet basic composition requirements (requirements TBD)
Confirm Email Address
2 :: The Confirm Email entry must match the Email entry
1
?
Confirm new email
1 1
2
22
Save
Confirm
Cancel
Cancel
1
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Email address formatting
Email addresses must match
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
51 of 101
CONTENT NOTES:
A :: Page title
B :: Instructions about the different types of passcode delivery available for phones
C :: Selected phone number
D :: Phone passcode delivery options
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 3.4 Edit Contact Info, discarding any
changes
Case History
2 :: Clicking the SAVE button will display screen 3.11 Enter Passcode (Pop Up) where users can
receive a passcode to verify the new email address
Document Exp. Reminders
X
Case Tracker
A
Self Check
B
B
Select your preferred...
Account Management
Telephone Number: 1 - (123) 456-7890
FIELD DATA NOTES:
Email:
Send me
a text [email protected]
message to my telephone
*Text-message rates may apply
C
C
D
Call me with the passcode
1 1
1
22
Send
Passcode
Confirm
Cancel
Cancel
1
BUSINESS RULES:
1 :: Cancel the verification process if the user clicks the CANCEL button prior to selecting a phone delivery
method
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
52 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Request for confirmation to delete the selected contact information
C :: Dynamic text: The contact information selected by the user
D :: Notice that deleted contact information will not be available for passcode delivery during login
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will close the pop up box and return users to screen 3.4 Edit Contact
Info
Case History
2 :: Clicking the CONFIRM button will close the pop up box and return users to screen 3.4 Edit
Contact Info with the selected contact information removed
Document Exp. Reminders
Case Tracker
A
Self Check
B
The information below is used...
Account Management
Email: [email protected]
FIELD DATA NOTES:
C
D
After you delete this...
1
2
1
Yes, Delete
No, Go Back
2
BUSINESS RULES:
1 :: Notice only appears if the contact information is associated with one or more verified delivery methods
2 :: A call is made to Verizon to remove the selected contact information
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
53 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Notice that the selected confirmation information cannot be deleted at this time
C :: Dynamic text: The contact information selected by the user
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CLOSE button will close the pop up box and return users to screen 3.4 Edit Contact
Info
Case History
Document Exp. Reminders
Case Tracker
Self Check
A
This contact information you selected cannot...
B
Account Management
Email: [email protected]
FIELD DATA NOTES:
C
1
Close
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
54 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Request for confirmation to send a one-time passcode
C :: Dynamic text: The delivery method selected by the user
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will close the pop up box and return users to screen 3.4 Edit Contact
Info in the same state as it was before the pop up was generated
2 :: Clicking the CONTINUE button will close the pop up box and display screen 3.12 Enter Passcode
Case History
X
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
Are
you
sure you want
Click
“Confirm”
to...your passcode...
Email: [email protected]
FIELD DATA NOTES:
Email: [email protected]
1 1
22
No, Cancel
1
C
C
Yes, Send
Confirm
Passcode
BUSINESS RULES:
1 :: A call is made to Verizon to generate a one-time passcode to the selected delivery method
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
55 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Error message
C :: Acknowledgement text
D :: Instructions to find and enter the one-time passcode, including dynamic text for the passcode
delivery method that was selected
E :: Timer showing remaining time to enter the passcode
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will close the pop up box and return users to screen 3.4 Edit Contact
Info
Case History
2 :: Clicking the RESEND PASSCODE button will send a new pass code to previously selected
delivery method
Document Exp. Reminders
3 :: Clicking the SUBMIT button will either result in the verification of a selected delivery method or an
error message that calls for re-entry
A
Case Tracker
Self Check
1
Account Management
2
FIELD DATA NOTES:
B
Error: Passcode is not correct.
A new passcode has been sent. Only the most recent …
C
A one-time passcode was sent …
D
1 :: The passcode must meet Verizon requirements
Passcode
?
One-Time Passcode
2
1
Cancel
4
3
1
Send New
Passcode
Time Remaining: 5:00
E
3
Submit
BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Incorrect passcode
Passcode entry incomplete
2 :: Acknowledgement text appears if user resends passcode
3 :: The user can select RESEND PASSCODE which will reset the timer and resend new pass code to their
selected delivery method
4 :: Cancel the verification process if the user clicks the CANCEL button prior to submitting the passcode
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
56 of 101
CONTENT NOTES:
A :: Page title
B :: Error messages for failed data validation
C :: Explanation of when security questions are used and how to change them
D :: Security question options for users
A
Home
B
Error: …
1
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 3.1 Account Management Home,
discarding any changes
Case History
2 :: Clicking the SAVE CHANGES button will direct users to screen 3.1 Account Management Home
with an acknowledgement of the successful change
Document Exp. Reminders
C
Your security questions are just one aspect...
Question
?
D
Security question previously selected by user?
Case Tracker
2-3
Answer
Self Check
2
Account
Management
Account Management
?
Answer
1
Question
?
D
Security question previously selected by user?
FIELD DATA NOTES:
Answer
?
Answer
1 :: The answers must meet VIS and Verizon requirements
1
Question
?
D
Security question previously selected by user?
Answer
BUSINESS RULES:
Answer
?
1
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
One or more answers blank
One or more answers failed validation
1
2
Cancel
Save Changes
4-5
2 :: The current security questions are pre-filled with the user’s current settings, while the stored answers are
not shown in the text boxes
3 :: When a security question has been selected in one of the drop-down lists, it should not appear in the list
of available questions for the other two questions
4 :: If the user’s SSN is locked through Self Lock, myE-Verify must update VIS via the Self Check web service
whenever the user changes the account’s security questions and answers
5 :: The user must enter an answer for every question before clicking the SAVE CHANGES button.
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
57 of 101
CONTENT NOTES:
A :: Page title
B :: Confirmation of intent to close the account
C :: Dynamic text: Message explaining the implications of closing account for and instructions on how
to do so
A
1
Home
2
B
Error: …
About myE-Verify
FUNCTION NOTES:
C
You have selected to close your myE-Verify account. This means...
Self Lock
1 :: Clicking the CANCEL button will direct users to screen 3.1 Account Management Home
2 :: Clicking the CONFIRM button will direct the user to screen 3.13 Acknowledgement of Close
Case History
Document Exp. Reminders
Case Tracker
3
Password
?
Password
Self Check
1
Account
Management
Account Management
2
No, Return Home
4
Yes, Close
Account
FIELD DATA NOTES:
BUSINESS RULES:
1 :: This page is only shown after user clicks “Close Account” on screen 3.1 Account Management Home
2 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Password not correct
3 :: Dynamic text that will display different messages for Limited Account users and Full Account users
4 :: The CONTINUE button will trigger SSN unlocking (if necessary), deletion of document expiration
reminders, and account deletion
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
58 of 101
CONTENT NOTES:
A :: Page title
B :: Notification that the account has been closed
A
Home
1
You have closed your myE-Verify account ...
B
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the link will direct users to USCIS Self Check Portal
2 :: Clicking the RETURN HOME button will direct users to screen 2.1 myE-Verify Home (Not Logged
In)
Case History
2
Document Exp. Reminders
Return Home
Case Tracker
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
59 of 101
CONTENT NOTES:
A :: Page title
B :: Standard message for any system error across myE-Verify
A
Home
B
Sorry for the inconvenience, but...
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users to screen 2.4 Account Home if logged in,
screen 2.1 Home (Not Logged In) otherwise
Case History
1
Document Exp. Reminders
Return Home
Case Tracker
Self Check
Account
Management
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
60 of 101
CONTENT NOTES:
A :: Page title
B :: Information about password expiration
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CLOSE button will close the pop up reveal screen 3.2 Edit/Change Password
Case History
Document Exp. Reminders
Case Tracker
A
Self Check
B
Your myE-Verify account password has expired. ...
Account Management
FIELD DATA NOTES:
1
Close
1
BUSINESS RULES:
1 :: The following two types of users will be directed to the screen 3.15 Expired Password upon logging into
myE-Verify:
Users with expired passwords
Users with accounts that have received an account deletion warning
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
61 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Password expiration reminder
TO:
A
myE-Verify
A
myE-Verify |230 Day Password Expiration Reminder
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
BODY:
Case
History
Document Exp. Reminders
Case Tracker
B
Dear ,
Self Check
3 in 30 days if you do not take action.
Your myE-Verify Account Password will expire
Account Management
...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name registered to the account
2 :: Content is dynamic based on the number of days the user has remaining before their password expires.
Warnings will be sent on the following days prior to password expiration: 30 days, 15 days, and 1 day
3 :: Content is dynamic based on the number of days the user has remaining before their password expires.
Warnings will be sent on the following days prior to password expiration: 30 days, 15 days, and 1 day
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
62 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Password expiration reminder
TO:
A
myE-Verify
A
myE-Verify | Password Expired
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
BODY:
Case
History
Document Exp. Reminders
Case Tracker
B
Dear ,
Self Check
Your myE-Verify password has expired. ...
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
63 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Account deletion warning
TO:
A
myE-Verify
A
myE-Verify | Your account will be deleted in 30
days
2
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
BODY:
Case
History
Document Exp. Reminders
Case Tracker
B
Dear ,
Self Check
You have not logged in to your myE-Verify account in almost a year. ..
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name registered to the account
2 :: Content is dynamic based on the number of days the user has remaining before their password expires.
Warnings will be sent on the following days prior to password expiration: 30 days, 15 days, and 1 day
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
64 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Account deleted message
TO:
A
myE-Verify
A
myE-Verify | Your account has been deleted
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
BODY:
Case
History
Document Exp. Reminders
Case Tracker
B
Dear ,
Self Check
You have not logged in to your myE-Verify account in a year. ...
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
65 of 101
CONTENT NOTES:
A :: Page title
B :: This message explains to the user that E-Verify Case History is temporarily not available
C :: Error message explaining SSN and DoB do not match records
D :: Plain language text describing the E-Verify Case History capability
A
E :: Plain language text telling user to enter SSN & DOB
Home
About myE-Verify
B
E-Verify Case History reports are unavailable...
1
C
Error: Social Security number and date of birth...
FUNCTION NOTES:
Self Lock
2
1 :: Clicking the RETURN HOME button will direct users to 6.1 Account Management Home
2 :: Clicking on the GET REPORT directs the user to screen 4.2 View Case History Report (if the
SSN/DoB hash does not match the account records, the page is reloaded with an error message)
Case
Case History
History
Welcome to the E-Verify Case History feature. Using this …
Document Exp. Reminders
Here is a sample...
Case Tracker
Getting your E-Verify Case History report is easy...
D
E
Self Check
Account Management
Social Security number (SSN)
xxx
Date of Birth
FIELD DATA NOTES:
xx
?
xxxx
?
MMM DD, YYYY
1
1 :: Clicking the dropdown will open a clickable calendar where users can select a date
BUSINESS RULES:
1 :: Validate VIS connection. If VIS is down then display the VIS Unavailable error message and the GET
YOUR REPORT button is inactive
2
3
Return Home
Get My Report
3
2 :: Error message and icons appears when a hash of the DOB and SSN provided do not match the account
record
3 :: The GET REPORT button only becomes active when the SSN and Date of Birth fields have been filled out
and the field level verification has passed.
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
66 of 101
CONTENT NOTES:
A :: Page title
B :: Tips on how to interpret the table, what to do if suspicious entries are found
C :: User’s dynamic E-Verify account report created after the user clicks on GET REPORT button on
screen 4.1 E-V monitoring Home
A
How to read this report:
About myE-Verify
Self Lock
Each line refers to one time when your Social Security number was used in E-Verify or Self
Check in the last five years.
A detailed explanation of…
Case
Case History
History
Learn more about how to read this report…
FUNCTION NOTES:
1 :: The http://www.ftc.gov/bcp/edu/microsites/idtheft/ text is an in-line link to that URL
2 :: Clicking the RETURN HOME button will direct users to 6.1 Account Management Home
3 :: Clicking PRINT button will produce a PDF file of the report for the user to view
B
Home
Use the Self Lock feature of...
Document Exp. Reminders
1
Get tips on how to protect yourself and combat
identity theft from the Federal Trade Commission
Case Tracker
Self Check
Account Management
C
1-3
Case Type
Date
Jul 2, 2013
FIELD DATA NOTES:
E-Verify
Company Name
State Result
Case Verification ?
Number
Acme Anvil
Manufacturers
DC
In Process
2013001010101AA
Mar 15, 2013 Self Check
--
--
Successful
2013001010101AB
Jan 22, 2013 Self Check
--
--
Unsuccessful
2013001010101AC
Nov 5, 2010
Premier Anvil
Services, LLC
VA
Canceled by
Employer
2013001010101AD
E-Verify
Page: Previous 1 (2) 3 4…10 Next
Report created mm/dd/yyyy
3
1
BUSINESS RULES:
4
Print
Return Home
5
1 :: Report headers can be sorted and filtered
2 :: Table contents are based on results of VIS call (search of E-Verify and Self Check records by SSN)
3 :: Only records from the past five years are to be shown in the table
4 :: Pagination will divide results into 20 results per page, user can cycle between pages within a frame (so
the entire webpage does not re-load
5 :: Printed report will include all rows of the report, not just the ones shown in the report’s current frame
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
67 of 101
CONTENT NOTES:
A :: Page title
B :: Plain language text describing the Document Expiration Reminders
C :: Dynamic content table with list of documents and expiration dates added by the user
A
Home
B
We all have official documents - like a passport or...
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the document edit icon will route the user to screen 5.3 Edit Document
2 :: Clicking the delete icon will display screen 5.4 Delete Reminder
3 :: Clicking the CREATE A NEW REMINDER button will direct users to screen 5.2 Add Reminder
1
Case History
Expiration Date Document
Document
Exp. Reminders
Reminders
Document Exp.
Expired on
Dec 1, 2012
Driver’s License
Self Check
Expires Soon
Mar 20, 2013
US Passport
Account Management
Oct 27, 2013
Permanent Resident Card
May 3, 2014
Foreign Passport
Jul 18, 2015
Employment Authorization Document
Case Tracker
FIELD DATA NOTES:
C
2
1
Edit
Delete
2
3
3
Create A New Reminder
BUSINESS RULES:
1 :: The table of document reminders will be initially sorted in ascending order by Expiration Date
2 :: The table will include text if a document has expired or is set to expire within 90 days and 30 days
3 :: The CREATE A NEW REMINDER button will not be active if 5 reminders already exist
4 :: The system will send document expiration warning emails at 90 days and 30 days before the Expiration
Date
5 :: The system will send a document expiration email when the Expiration Date has elapsed
U.S. Department of Homeland Security – www.dhs.gov
6 :: All documents are considered to expire at midnight
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
68 of 101
CONTENT NOTES:
A :: Page title
B :: Paragraph providing instructions
A
Home
B
Create a new reminder using...
About myE-Verify
FUNCTION NOTES:
Self Lock
Document Type
1 :: Clicking the CANCEL button will discard all changes and direct user to screen 5.1 Document
Expiration Reminders Home page
Case History
2 :: Clicking the ADD REMINDER button will update changes and direct user to screen 5.1 Document
Expiration Reminders Home page.
Document
Exp. Reminders
Reminders
Document Exp.
Please Select
Please Specify
Case Tracker
Self Check
?
1
?
Enter Other Document
2
1
FIELD DATA NOTES:
Account Management
1 :: Document Type limited to the following items:
Alien Registration Receipt Card
Driver’s License
Employment Authorization Card
Foreign Passport
Form I-94
Permanent Resident Card
State Issued Identification Card
U.S. Passport
U.S. Passport Card
Other
Expiration Date
?
MMM DD, YYYY 3-4
1
2
Cancel
Add Reminder
2
2 :: If “Other” is selected in the dropdown menu, the user must enter text (letters only, up to 50
characters) in the Please Specify field
3 :: Expiration dates must not be greater than 50 years in the future | Clicking the dropdown will open
a clickable calendar where users can select a date
4 :: Clicking the dropdown will open a clickable calendar where users can select a date
BUSINESS RULES:
1 :: Label and text box appears only when user chooses ‘Other’ in Document Type field
2 :: The ADD REMINDER button is inactive until field validation is met
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
69 of 101
CONTENT NOTES:
A :: Page title
B :: Paragraph providing instructions
A
Home
B
Edit your selected reminder...
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will discard all changes and user directed to 5.1 Document Expiration
Reminders Home page
2 :: Clicking the CANCEL button will discard all changes and user directed to 5.1 Document Expiration
Reminders Home page
3 :: Clicking the SAVE EDITS button will update changes and direct user to 5.1 Document Expiration
Reminders Home page.
Document Type
Case History
?
Please Select
1
1
Document
Exp. Reminders
Reminders
Document Exp.
Specify
Case Tracker
Self Check
?
Enter Other Document
2
1-2
FIELD DATA NOTES:
Account Management
1 :: Document Type limited to the following items:
Alien Registration Receipt Card
Driver’s License
Employment Authorization Card
Foreign Passport
Form I-94
Permanent Resident Card
State Issued Identification Card
U.S. Passport
U.S. Passport Card
Other
Expiration Date
?
1
MMM DD, YYYY 3-4
1
2
Cancel
Save Edits
3
2 :: If “Other” is selected in the dropdown menu, the user must enter text (letters only, up to 50
characters) in the Please Specify field
3 :: Expiration dates must not be greater than 50 years in the future
4 :: Clicking the dropdown will open a clickable calendar where users can select a date
BUSINESS RULES:
1 :: Fields are pre-populated based on the existing reminder.
2 :: Label and text box appear only when user chooses ‘Other’ in Document Type field.
3 :: The ADD REMINDER button is inactive until field validation is met
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
70 of 101
CONTENT NOTES:
A :: Page title with pop-up window.
B :: Plain language text confirming Document Deletion.
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the NO button will close out the pop-up window and the user will remain on screen 5.1
Document Expiration Reminders Home
Case History
2 :: Clicking the YES button will close out the pop-up window and the user will reload screen 5.1
Document Expiration Reminders Home
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
FIELD DATA NOTES:
B
Are you sure...
1
2
Cancel
Delete Reminder
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
71 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Content explains that the document tied to their account is going to expire and they must go to
the page to update the reminder and also look into renewing their document
TO:
A
myE-Verify
A
myE-Verify | 90-Day (30-Day) Document Expiration Reminder
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
2
Self Lock
1 :: The link to direct user to screen 2.1 Home (Not Logged In) page
BODY:
Case
History
Document Exp. Reminders
Case Tracker
3
B
Dear ,
Self Check
According to the alert you set in your myE-Verify account, your 4 is
Account Management set to expire in 90 days on .
1
To update this reminder, log in to your account at and ...
FIELD DATA NOTES:
5
BUSINESS RULES:
According to the alert you set in your myE-Verify account, your 4 is
set to expire in 30 days on .
1 :: Content is dynamic to the user’s name registered to the account
2 :: Subject line varies for 90 day vs 30 day warning
B
Dear ,
1
To update this reminder, log in to your account at and ...
3 :: Content section appears only if document will expire in 90 days
4 :: Document name from Document Type drop-down selection is inserted into email. Free text from Please
Specify field is used if user selected Other in drop-down.
5 :: Content section appears only if document will expire in 30 days
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
72 of 101
CONTENT NOTES:
A :: Salutation to user with dynamic content of the user’s name
B :: Content explains that the document tied to their account is going to expire today and they must go
to the page to update the reminder and also look into renewing their document
TO:
A
myE-Verify
A
myE-Verify | Document Expiration Date is Today
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: The link to direct user to screen 2.1 Login page
BODY:
Case
History
Document Exp. Reminders
Case Tracker
1
B
Dear ,
Self Check
According to the alert you set in your myE-Verify account, your 2 is
Account Management set to expire today, .
1
To update this reminder, log in to your account at and...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name registered to the account
2 :: Document name from Document Type drop-down selection is inserted into email. Free text from Please
Specify field is used if user selected Other in drop-down.
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
73 of 101
CONTENT NOTES:
A :: Page title
B :: This message explains to the user that Self Lock is temporarily out not available
C :: Acknowledgement if user’s Self Lock status was just changed
D :: Plain language text describing the Self Lock capability
A
E :: Dynamic text. Information on the current Self Lock status
Home
FUNCTION NOTES:
1 :: Clicking the link will direct users to a USCIS-hosted page about Self Lock
1
About myE-Verify
Self Lock is temporarily unavailable…
B
Your Self Lock status has been successfully updated.
C
2
Self Lock
Self
2 :: Clicking the RETURN HOME button will direct users to 6.1 Account Management Home
Case History
Self Lock allows you to proactively...
Document Exp. Reminders
1
3 :: Clicking on the LOCK SSN button will direct users to screen 6.2 Lock SSN
4 :: Clicking on the UNLOCK SSN button will display 6.3 Unlock SSN Confirmation (Pop Up)
5 :: Clicking the EXTEND SSN LOCK button will display 6.4 Extend SSN Lock Confirmation (Pop Up)
Learn more about Self Lock
Case Tracker
E
Your SSN is currently locked/unlocked.
Self Check
FIELD DATA NOTES:
D
Locked On: May 1, 2011
Account Management
Lock Expires: May 1, 2012
3
BUSINESS RULES:
3
2
4
Lock SSN
Return Home
4
1 :: Validate VIS connection. If VIS is down then do the following:
Display the VIS Unavailable message on the Self Lock homepage
Disable the Lock SSN button
Disable the Unlock SSN button
Disable the Extend SSN Lock buttons
5
Unlock SSN
5
Extend SSN Lock
6
2 :: Show acknowledgement on page when returning from a successful lock, unlock, or extend action
3 :: On user login verify the lock status from Self Check with the lock status from VIS and update Self Check.
4 :: The LOCK MY SSN button is available if the SSN is currently unlocked
5 :: The UNLOCK MY SSN button is available if the SSN is currently locked
6 :: The EXTEND MY LOCK button is available only if the SSN is currently locked with less than 30 days until
automatic lock expiration
7 :: Additional rules for locked SSNs:
Lock is automatically removed 1 year after lock date (but can be extended)
Email notification of upcoming expiration sent to user 14 days before SSN Lock expiration
Email notification of automatic unlock send to user the day after the SSN Lock has expired
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U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
74 of 101
CONTENT NOTES:
A :: Page title
B :: Error messages for failed data validation
C :: Description of the SSN Lock feature
D :: Dynamic content with the user’s name (tied to the account)
A
E :: SSN and DOB entry
F :: Challenge questions and answers
G :: Notice that the lock will automatically expire
Home
1
About myE-Verify
Self Lock
Self
FUNCTION NOTES:
1 :: Clicking the CANCEL button will direct the user to screen 6.1 Self Lock Home
2 :: Clicking on the LOCK SSN button will direct the user to screen 6.5 Acknowledgement
Case History
Familiarize yourself with the security questions...
D
FirstName, M, LastName
Name:
Social Security number (SSN)
XXX
Case Tracker
Account Management
C
To lock your SSN, fill out the information below, review…
Document Exp. Reminders
Self Check
B
Error: Social Security number and date...
XXXX
XX
Date of Birth
?
E
1
?
MMM, DD, YYYY
2
2
F
Question: First security question previously selected by the user?
Answer ?
FIELD DATA NOTES:
Answer
1 :: Clicking the dropdown will open a clickable calendar where users can select a date
Question: Second security question previously selected by the user?
2 :: User must enter a valid Social Security number
Answer
Answer
Question: Third security question previously selected by the user?
This lock will expire after one year...
Answer
BUSINESS RULES:
Answer
1 :: Error message and icons appears when the following is true:
A hash of the DoB and SSN provided do not match the account record
The SSN field is left blank
The DoB fields are unselected
G
This lock will expire after one year, ...
2 :: The year drop down should go back 95 years
1
2
Cancel
3 :: The LOCK SSN button only becomes active when the SSN and Date of Birth fields have been filled out
and the field level verification has passed.
4 :: The system will send an email to notify the user that his/her SSN is locked.
Lock My SSN
3-4
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
75 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Text asking for confirmation
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will close the pop-up box and direct the user to screen 6.1 Self Lock
Home
Case History
2 :: Clicking the UNLOCK button will close out the pop-up window and reload screen 6.1 Self Lock
Home with an acknowledgement of the change
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
Click “Unlock” to...
FIELD DATA NOTES:
1
2
Cancel
Unlock My SSN
1-3
BUSINESS RULES:
1 :: A call is made to VIS to unlock the user’s SSN
2 :: The receipt number used to lock the SSN must be used to unlock SSN (tied to the account)
3 :: The system will send an email to the user to notify him/her that the SSN is now unlocked
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
76 of 101
CONTENT NOTES:
A :: Pop-up box title
B :: Text asking for confirmation
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the CANCEL button will close out the pop-up box and direct the user to screen 6.1 Self
Lock Home
Case History
2 :: Clicking the EXTEND button will close out the pop-up box and reload screen 6.1 Self Lock Home
with an acknowledgement of the change
Document Exp. Reminders
Case Tracker
A
Self Check
Account Management
B
Click “Extend” to...
FIELD DATA NOTES:
1
2
Cancel
Extend My Lock
1
BUSINESS RULES:
1 :: The new Self Lock expiration date will be one year from the current date
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
77 of 101
CONTENT NOTES:
A :: Email addressing and subject line
B :: Email body: Content explains that the SSN has been locked
TO:
A
myE-Verify
A
myE-Verify | You locked your Social Security number (SSN)
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking on the link will direct the user to screen 2.1 Home Page (Not Logged In)
BODY:
Case
History
Document Exp. Reminders
Case Tracker
Self Check
1
B
Dear ,
You have locked your Social Security number (SSN)...
Account Management
1
If you'd like to unlock your SSN, click here to log in to your
myE Verify account...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name and email address
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
78 of 101
CONTENT NOTES:
A :: Email addressing and subject line
B :: Email body: Content explains that the SSN has been unlocked
TO:
A
myE-Verify
A
myE-Verify | You unlocked your SSN
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking on the link will direct the user to screen 2.1 Home Page (Not Logged In)
BODY:
Case
History
Document Exp. Reminders
Case Tracker
1
Self Check
B
Dear ,
You have unlocked your Social Security number (SSN)...
Account Management
1
If you'd like to lock your SSN again, click here to log in to
your myE Verify account...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name and email address
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
79 of 101
CONTENT NOTES:
A :: Email addressing and subject line
B :: Email body: Content explains that the SSN lock will expire soon
TO:
A
myE-Verify
A
myE-Verify | Your Self Lock is about to expire
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking on the link will direct the user to screen 2.1 Home Page (Not Logged In)
BODY:
Case
History
Document Exp. Reminders
Case Tracker
2
Self Check
B
Dear ,
Your Self Lock will expire…
Account Management
1
If you'd like to extend the lock, click here to log in to your
myE-Verify account...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name and email address
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
80 of 101
CONTENT NOTES:
A :: Email addressing and subject line
B :: Email body: Content explains that the SSN lock has expired
TO:
A
myE-Verify
A
myE-Verify |Social Security number (SSN) Unlocked (Lock Expired)
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking on the link will direct the user to screen 2.1 Home Page (Not Logged In)
BODY:
Case
History
Document Exp. Reminders
Case Tracker
2
Self Check
B
Dear ,
Your Self Lock has expired…
Account Management
1
If you'd like to lock your Social Security number (SSN) again, click here to log in to your myE-Verify account...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name and email address
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
81 of 101
CONTENT NOTES:
A :: Email addressing and subject line
B :: Email body: Content explains that the SSN has been locked
TO:
A
myE-Verify
A
myE-Verify | You extended the lock on your Social Security number (SSN)
A
1
FROM:
Home
SUBJECT:
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking on the link will direct the user to screen 2.1 Home Page (Not Logged In)
BODY:
Case
History
Document Exp. Reminders
Case Tracker
Self Check
1
B
Dear ,
You have extended the lock on your Social Security number (SSN)...
Account Management
1
If you'd like to unlock your SSN, click here to log in to your
myE Verify account...
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Content is dynamic to the user’s name and email address
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
82 of 101
CONTENT NOTES:
A :: Page title
B :: Error message
C :: Introductory information about the Case Tracker feature
D :: Instructions for using the TRACK MY CASE button
A
E :: Instructions for how to enter a Case Verification Number
F :: Instructions for locating and entering a Case Verification Number
1
Home
B
Error: The Case Verification Number 1234567890123XX cannot be found.
2
About myE-Verify
FUNCTION NOTES:
C
Welcome to the myE-Verify...
Self Lock
1 :: Clicking the TRACK MY CASE button will direct users to the appropriate Case Tracker page
based on information returned by VIS
Case History
2 :: Clicking the SUBMIT button will direct users to the appropriate Case Tracker page based on
information returned by VIS
Document Exp. Reminders
Track My Case
Track a Different Case
3 :: Clicking the example link will display a pop up with a sample letter
CaseTracker
Tracker
Case
You used Self Check...
Enter your Case Verification Number...
4 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; The RETURN HOME button will direct users who are NOT logged into an account
to screen 2.1 Home Page (Not Logged In)
Self Check
E
D
Case Verification Number
Account Management
Number
1
2
1
Yes, Submit
Track My Case
FIELD DATA NOTES:
?
4
3
F
1 :: Case Verification Number field must comply with VIS requirements (15 characters, 13 Numbers +
2 upper case letters)
Where to find my Case Verification Number:
….
3
Your Case Verification Number can be found on the letter (example) provided by your
employer.
4
Return Home
BUSINESS RULES:
1 :: This page is only available to Limited Accounts. It is viewed by using a link to the Case Tracker feature
while logged into the account.
2 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Case verification number cannot be found
Case verification number is not valid
3 :: The TRACK MY CASE button will use the Self Check web service to request the status of the case
associated with this Limited Account
4 :: The SUBMIT buttons will use the Self Check web service to request the status of the Case Verification
Number provided
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U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
83 of 101
CONTENT NOTES:
A :: Page title
B :: Error message
C :: Introductory information on the Case Tracker feature
D :: Instructions for finding the Case Verification Number
A
1
Home
B
Error: The Case Verification Number entered cannot be found.
2
About myE-Verify
FUNCTION NOTES:
C
Welcome to the myE-Verify Case Tracker...
Self Lock
1 :: Clicking the example link will display a pop up with a sample letter
2 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
3 :: Clicking the SUBMIT button will direct users to appropriate Case Tracker page based on
information returned by VIS
Case History
Case Verification Number
Document Exp. Reminders
Number
?
1
CaseTracker
Tracker
Case
Self Check
Account Management
D
Where to find my Case Verification Number: …
….
1
Your Case Verification Number can be found on the letter (example) provided by your
employer.
FIELD DATA NOTES:
3
2
Submit
Return Home
3
1 :: Case Verification Number field must comply with VIS requirements (15 characters, 13 Numbers +
2 upper case letters)
BUSINESS RULES:
1 :: This page is available to users who are not logged in or who are logged into a Full Account
2 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
Case verification number cannot be found
Case verification number is not valid
3 :: The SUBMIT buttons will use the Self Check web service to request the status of the Verification case
number provided
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U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
84 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Content providing information on what it means to have an SSA mismatch
D :: High level steps to resolve an SSA mismatch, with reference to the VIEW GUIDANCE button
A
E :: Information about unsuccessfully resolving mismatch
1
Home
Graphic to Show Process
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: The CLOSE CASE button will direct users to screen 3.7 Close Case and Account
2 :: The RETURN HOME button will direct users to screen 2.4 Account Home
3 :: The VIEW GUIDANCE button will direct users to screen 8.2 SSA Mismatch Notice
Case History
Case Verification Number: 2013001010101AA
Document Exp. Reminders
Your Self Check...
B
C
CaseTracker
Tracker
Case
D
Review and Print Your SSA Mismatch Notice
Self Check
Click the View Guidance button to view...
Account Management
Take Document to SSA
FIELD DATA NOTES:
Self Check cases are time sensitive. ...
Graphic to Show
Process
Wait for Update
Your case status will not be updated instantly. ...
Get Update
Once your case is resolved, ...
BUSINESS RULES
1 :: Display this screen for users viewing the case associated with their limited account
E
If you don’t successfully resolve your SSA mismatch, ...
1
Close Account
U.S. Department of Homeland Security – www.dhs.gov
3
2
U.S. Citizenship and Immigration Services – www.uscis.gov
Return Home
Ver En Español
View Guidance
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
85 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Content providing information on what it means to have an SSA mismatch
D :: High level steps to resolve an SSA mismatch, with reference to the user’s existing mismatch
notice
A
1
Home
Graphic to Show Process
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
2 :: Clicking the TRACK ANOTHER CASE button will direct users to the relevant Enter Case
Verification Number screen
Case History
Case Verification Number: 2013001010101AA
Document Exp. Reminders
Your Self Check case is still pending...
B
C
CaseTracker
Tracker
Case
Self Check
D
Account Management
Review the SSA Mismatch Notice You Received
Check that your name and SSN...
FIELD DATA NOTES:
Take Document to SSA
Self Check cases are time sensitive. ...
Graphic to Show
Process
Wait for Update
Your case status will not be updated instantly. ...
BUSINESS RULES:
Get Update
1 :: Display this screen for users that are not viewing the case associated with their limited account
Once your case is resolved, ...
1
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
2
Return Home
Ver En Español
Track Another
Case
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
86 of 101
CONTENT NOTES:
A :: Page title
B :: POMS reference. This reference number is to assist SSA field office staff in using the correct
SOPs to process a Self Check walk-in
C :: Primary identifiers and reason for mismatch
D :: Instructions for a user who has a mismatch with SSA records
A
1
Home
For SSA Field Office Staff: Do not use EV-STAR. See POMS RM 00206.305ff
About myE-Verify
C
FUNCTION NOTES:
________________________________________
Name of the Employee (Last Name, First Name)
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
Case History
2 :: The PRINT GUIDANCE button will open a print dialog box
Document Exp. Reminders
B
B
______________________________
Date of Mismatch
________________________________________
______________________________
Employee’s Social Security Number (SSN)
Case Verification Number
___________________________________________________________________________
SSN does not match. The Social Security Number (SSN) entered in
Reason for this
Referral Letter:
Self Check is valid, but the name and/or date of birth entered do not
match SSA records.
SSN is invalid. The SSN entered in Self Check is not a valid number.
SSA unable to confirm U.S. Citizenship. Cannot confirm that the
employee is eligible to work because SSA records do not show that the
SSN holder is a U.S. citizen.
SSA record does not verify, Other Reason. SSA found a discrepancy
in the record
CaseTracker
Tracker
Case
Self Check
Account Management
FIELD DATA NOTES:
2
D
Instructions
Why You Have This Notice
Self Check checked you’re the information you provided against the Social Security Administration
(SSA) databases as part of the process ….
BUSINESS RULES:
2
1
1 :: Display this screen for users viewing the case associated with their limited account
Print Guidance
Return Home
2 :: Dynamic case information (name, date, SSN, case #, reason for mismatch) is returned from VIS
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
87 of 101
CONTENT NOTES:
A :: Page title
B :: Explanation that an SSA mismatch has been successfully cleared or fixed
A
Home
About myE-Verify
FUNCTION NOTES:
B
You have successfully corrected the mismatch with your SSA records.
Click “Continue” to...
Self Lock
1 :: The CONTINUE button will move the case forward in the Case Tracker process based on the next
VIS response
Case History
Document Exp. Reminders
1
Continue
CaseTracker
Tracker
Case
1-2
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
1 :: The CONTINUE button will trigger a “DHS Re-Verify” call to VIS using existing case information through
the E-Verify web service. The VIS response will be used to determine the next webpage to present to the
user.
2 :: The CONTINUE button pushes applicable cases into 2nd step
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PROJECT: Self
nd
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
88 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
B :: Notice that a manual review is underway
A
Home
B
Case Verification Number: 2013001010101AA
About myE-Verify
FUNCTION NOTES:
C
Your case is currently in progress….
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
2 :: Clicking the TRACK ANOTHER CASE button will direct users to the relevant Enter Case
Verification Number screen
Case History
Document Exp. Reminders
CaseTracker
Tracker
Case
1
2
Return Home
Self Check
Track Another
Case
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
89 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Brief summary of case status
D :: High-level description of steps for mismatch resolution
A
Home
Graphic to Show Process
About myE-Verify
B
Self Lock
Case Verification Number: 2013001010101AA
FUNCTION NOTES:
Case History
Your Self Check case is still pending...check out our informational page on mismatches.
1 :: Clicking the link will direct users to INFO B.5 How to Fix a Mismatch
Document Exp. Reminders
2 :: Clicking the RETURN HOME button will direct users to screen 2.4 Account Home
3 :: Clicking the TRACK ANOTHER CASE button will direct users to 7.1 Select Existing or Other Case
Number screen
1
D
Check Your Information
CaseTracker
Tracker
Case
C
Review the information...
Self Check
Account Management
________________________________________
Name (Last Name, First Name)
______________________________
Date of Mismatch
________________________________________
A-Number
______________________________
Case Verification Number
________________________________________
Document Number(s)
FIELD DATA NOTES:
If you information is correct, go to the next step...
Send Document to DHS
Graphic to Show
Process
You must send
a copy of your
Send Document
Wait for Update
Your case status...
BUSINESS RULES:
1 :: The Check Your Information heading, content and graphic is only displayed for users that are viewing the
case associated with their limited account
Get Update
Once your case...
1
2
3
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Track Another
Case
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
90 of 101
CONTENT NOTES:
A :: Page title
B :: Error message
C :: Acknowledgement text
D :: The document needed to resolve mismatch
E :: Introduction to options for providing documents
A
1
F :: Instructions for Option 1: Attach a Picture of Your Document
G :: Instructions for Option 2: Fax a Picture of Your Document
Home
2
About myE-Verify
FUNCTION NOTES:
1 :: Clicking the VIEW link will open a copy of the attached document in another window
Case History
3 :: Clicking the BROWSE button will open a dialog box to select a file from the user’s computer
Document Exp. Reminders
4 :: Clicking the SEND DOCUMENT button will reload the page acknowledgement text or an error
message
CaseTracker
Tracker
Case
5 :: The PRINT COVER SHEET button will direct users to screen 8.7 Fax Cover Sheet
6 :: Clicking the RETURN HOME button will direct users to screen 2.4 Account Home
C
Your file has been successfully uploaded...
3
Self Lock
2 :: Clicking the REMOVE link will delete the attached document
B
Error: Your file has not been successfully uploaded...
Your must send a copy of your to
resolve your mismatch.
E
Instructions for Providing Documents
You may either...
F
Self Check
Account Management
FIELD DATA NOTES:
D
Option 1: Attach a Picture of Your Document:
File(s) must be in gif, jpeg, pdf, or tif format and no larger than 1.5 MB in total. You will be able to..
...
Scan or take a picture of your document
Attach using the...
Once the file loads...
Select File:
3
Select File
Mypassort.pdf
Filename.format
1
1
View
View
2
Browse
?
Remove
Remove
4
Send Document
4
G
Option 2: Fax a Picture of Your Document:
Click on the link below to print a fax cover page with your case number
Fax the cover page...
Check back again...
BUSINESS RULES:
1 :: Display this screen for users viewing the case associated with their limited account
2 :: Error messages and icons appear when there is an issue with the attachment. I cons should appear to the
left of failed data element. Error types:
Attachment failed
Send document failed
Remove attachment failed
View attachment failed
File is too large
3 :: Show acknowledgment if user successful attaches a file
4 :: Documents will be sent to DHS when user clicks the SEND DOCUMENT button
5
Print Cover Sheet
6
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
91 of 101
CONTENT NOTES:
A :: Page title
B :: Cover sheet includes fax number for SVO and dynamic Case Verification Number
A
Home
B
About myE-Verify
FUNCTION NOTES:
To:
855-801-9137
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen 2.4
Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
Attention:
Case History
Self Check Case Processing
Document Exp. Reminders
Case Tracker
Case Verification Number:
2013001010101AA
1
Self Check
Account Management
Enclosure:
Copy of Employment Eligibility Document
FIELD DATA NOTES:
We want to be sure we can read your fax. Please
provide a phone number in case we have questions.
BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user
1
Return Home
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U.S. Citizenship and Immigration Services – www.uscis.gov
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PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
92 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Statement that employment authorization was confirmed and any next steps
D :: Explanation of a resolved SSA mismatch. Dynamic content explains the specific type of SSA
mismatch
A
E :: Explanation of a delay due to Additional Verification
F :: Explanation of a resolved DHS mismatch
G :: Explanation of full account status
1
Home
B
Case Verification Number: 2013001010101AA
About myE-Verify
C
FUNCTION NOTES:
Congratulations!
We were able to match your information to government records and confirm that you are
authorized to work in the United States...
Self Lock
1 :: Clicking the CLICK HERE link will direct the user to screen INFO F.1 Questions & Answers
2 :: Clicking the RETURN HOME button will direct users to screen 2.4 Account Home
Case History
Document Exp. Reminders
D
Resolved Mismatch with SSA Records
You had a . Since you were able to
get the issue resolved...
CaseTracker
Tracker
Case
Self Check
2
Account Management
FIELD DATA NOTES:
E
Delayed Confirmation of Employment Authorization
We were not able to provide an immediate response, ...
3
F
Resolved Mismatch with Our Records
You had a record mismatch issue and provided...
1
For more information on correcting your records click here.
4
G
BUSINESS RULES:
What This Means for You in E-Verify
This does not mean that...
1 :: Display this screen for users viewing the case associated with their limited account
2 :: Content section appears only if case history shows that an SSA mismatch was successfully resolved
3 :: Content section appears only if case history shows that a the case was determined to be EA during
Additional Verification
4 :: Content section appears only if case history shows that a DHS mismatch was successfully resolved
2
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
93 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Statement that employment authorization was confirmed and any next steps
A
1
Home
B
Case Verification Number: 2013001010101AA
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the TRACK ANOTHER CASE button will direct users to the relevant Enter Case
Verification Number screen
2 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
C
Congratulations!
Case History
We were able to match your information to government records and confirmed that you are
authorized to work in the United States.
Document Exp. Reminders
This does not mean that your work authorization will be immediately confirmed by E-Verify….
CaseTracker
Tracker
Case
Self Check
Account Management
2
1
Return Home
Track Another
Case
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Display this screen for users that are not viewing the case associated with their limited account
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
94 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Statement that employment authorization was not confirmed and any next steps
D :: Description of how a DHS mismatch with the A# prevented verification of employment eligibility
E :: Description of how a DHS mismatch with the I-94# prevented verification of employment eligibility
A
1
F :: Description of how a DHS mismatch prevented verification of employment eligibility
Home
B
Case Verification Number: 2013001010101AA
About myE-Verify
C
We were unable to match the information you submitted with our records. This does not
necessarily mean that you aren’t authorized to work…..
Self Lock
FUNCTION NOTES:
Case History
1 ::Clicking the HTTP://INFOPASS.USCIS.GOV/ link will open a new tab/window to that URL
Document Exp. Reminders
2 ::Clicking the HTTP://CBP.GOV link will open a new tab/window to that URL
CaseTracker
Tracker
Case
3 :: Clicking the CLOSE ACCOUNT button will direct the user to screen 3.6 Close Account
4 :: Clicking the RETURN HOME button will direct users to screen 2.4 Account Home
Self Check
Account Management
Your mismatch could not...
FIELD DATA NOTES:
You may have an issue with your United
States Citizen and Immigration Services records. If you
1
think this may be the issue,... You can schedule an appointment by visiting http://
infopass.uscis.gov/.>
D
2
E
You may have an issue with your Customs and Border Protection records…. You can locate your
2
nearest port of entry by visiting http://CBP.gov/.>
3
If you followed up on your mismatch and believe this result is incorrect, it could be due to a
problem we had working your case….
BUSINESS RULES:
1 :: Display this screen for users viewing the case associated with their limited account
F
4
2 :: Content section appears only if case history shows that there was a USCIS record discrepancy
4
3
Close Account
3 :: Content section appears only if case history shows that there was a CBP record discrepancy
Launch
Self Check
4 :: Content section appears only if case history shows a DHS mismatch
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
95 of 101
CONTENT NOTES:
A :: Page title
B :: Case Verification Number
C :: Statement that employment authorization was not confirmed and any next steps
A
1
Home
B
Case Verification Number: 2013001010101AA
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen 2.4
Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
C
We were unable to match the information you submitted with our records. This does not
necessarily mean that you aren’t authorized to work. You may have reached this page for a
number of reasons: ...
Case History
Document Exp. Reminders
CaseTracker
Tracker
Case
1
Return Home
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
1 :: Display this screen for users that are not viewing the case associated with their limited account
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
96 of 101
CONTENT NOTES:
A :: Page title
B :: Warning about account deletion if Self Check is launched
Home
About myE-Verify
Self Lock
FUNCTION NOTES:
Case History
1 :: Clicking the CANCEL button will direct users to screen 8.9A Closed Not EA
Document Exp. Reminders
2 :: Clicking the CONTINUE TO SELF CHECK button will direct users to the Self Check application
Case Tracker
A
Self Check
Account Management
B
You’ve selected to launch Self Check. ...
FIELD DATA NOTES:
1
2
Cancel
Continue to
Self Check
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
97 of 101
CONTENT NOTES:
A :: Page title
B :: High-level description of case status
C :: Steps for resolving E-Verify TNC
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 ::Clicking the RETURN HOME button will direct users who are logged into an account to screen 2.4
Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
B
Your E-Verify case is still pending. Follow…
Case History
Document Exp. Reminders
CaseTracker
Tracker
Case
C
Review TNC
This is the TNC referral letter...
Self Check
Account Management
Take Documents to SSA
E-Verify cases are time sensitive...
FIELD DATA NOTES:
Wait for Update
After you visit SSA, E-Verify will provide...
Get Update
BUSINESS RULES:
Once your case is resolved, myE-Verify...
1
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
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Accessibility Download Viewers
PROJECT: Self
nd
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
98 of 101
CONTENT NOTES:
A :: Page title
B :: High-level description of case status
A
B
Home
E-Verify is currently reviewing your case. This can take up to 3 business days. Check back...
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
Case History
Document Exp. Reminders
1
Return Home
CaseTracker
Tracker
Case
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
99 of 101
CONTENT NOTES:
A :: Page title
B :: High-level description of case status
C :: Steps for resolving E-Verify TNC
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 ::Clicking the RETURN HOME button will direct users who are logged into an account to screen 2.4
Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
B
Your E-Verify case is still pending. Follow…
Case History
Document Exp. Reminders
CaseTracker
Tracker
Case
C
Review TNC
This is the TNC referral letter...
Self Check
Account Management
Call DHS Office
E-Verify cases are time sensitive...
FIELD DATA NOTES:
Wait for Update
After you visit SSA, E-Verify will provide...
Get Update
BUSINESS RULES:
Once your case is resolved, myE-Verify...
1
Return Home
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
100 of 101
CONTENT NOTES:
A :: Page title
B :: User is notified of their employment authorization
A
Home
About myE-Verify
FUNCTION NOTES:
1 ::Clicking the RETURN HOME button will direct users who are logged into an account to screen 2.4
Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
Self Lock
Congratulations!
Case History
You took action to resolve...
B
Document Exp. Reminders
1
CaseTracker
Tracker
Case
Return Home
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers
PROJECT: Self
Check & myE-Verify
ORIGINAL DATE:
July 17, 2012
ITERATION:
REVISION DATE:
September 5, 2013
PAGE:
8.2
101 of 101
CONTENT NOTES:
A :: Page title
B :: User is notified of their employment authorization
A
Home
About myE-Verify
FUNCTION NOTES:
Self Lock
1 :: Clicking the RETURN HOME button will direct users who are logged into an account to screen
2.4 Account Home; Clicking the RETURN HOME button will direct users who are NOT logged into an
account to screen 2.1 Home Page (Not Logged In)
B
Unfortunately, E-Verify cannot confirm...
Case History
Document Exp. Reminders
1
CaseTracker
Tracker
Case
Return Home
Self Check
Account Management
FIELD DATA NOTES:
BUSINESS RULES:
U.S. Department of Homeland Security – www.dhs.gov
U.S. Citizenship and Immigration Services – www.uscis.gov
Ver En Español
Accessibility Download Viewers