Self Check Wireframes

PROJECT: Self

7.1 :: Authorized Response

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

1 of 22

CONTENT NOTES:
A :: Page title
B :: Message about work authorization
C :: Background information about myE-Verify
D :: Description of myE-Verify features
E :: Present option to create account now or later

FUNCTION NOTES:

A

Work Authorization Confirmed

1 :: Clicking the LEARN MORE button will display screen 7.2 Work Authorization Details (Pop Up)
2 :: Clicking the LEARN MORE button will open a new window to a myE-Verify accounts information
page on USCIS.gov

B

,
Congratulations, Self Check confirmed that...
1

3 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov

Learn More
4 :: Clicking the CREATE ACCOUNT button will direct users to the account creation process (myEVerify 1.1 Account Information)

Features

my

C

myE-Verify is a free, Web-based suite of services…

FIELD DATA NOTES:

D

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker
Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
2

BUSINESS RULES:

Learn More
Create a

my

E

account now, ...

4

3

Return Home

Create Account

PROJECT: Self

7.2 :: Work Authorization Details (Pop Up)

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

CONTENT NOTES:
A :: Page Title
B :: Employment authorization details

FUNCTION NOTES:
1 :: Clicking the CLOSE button will close the pop up and return users to 7.1 Authorized Response
X
A

Work Authorization Details

B

Self Check compared the information you provided to U.S. government records and ...

FIELD DATA NOTES:

1

Close

BUSINESS RULES:

1.2

2 of 22

PROJECT: Self

7.3 :: SSA Mismatch Notification

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

3 of 22

CONTENT NOTES:
A :: Page title
B :: Confirmation of mismatch

FUNCTION NOTES:

A

You Have an SSA Mismatch
1

1 :: Clicking the CONTINUE button will direct users to 7.4 SSA Mismatch Account Resolution

B

Thank you for checking on your work authorization through Self Check…

Click the Continue button to start resolving your mismatch.
1

Continue

FIELD DATA NOTES:

BUSINESS RULES:

PROJECT: Self

7.4 :: SSA Mismatch Account Resolution

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

4 of 22

CONTENT NOTES:
A :: Page title
B :: Introduction to resolution with an account
C :: Mismatch resolution steps with an account
D :: Description of myE-Verify
E :: myE-Verify account features
F :: Present option to create account now or later

FUNCTION NOTES:

How to Resolve Your SSA Mismatch

1 :: Clicking the CONTINUE WITHOUT ACCOUNT button will direct users to screen 7.5 SSA
Mismatch No Account Resolution

The best way to resolve your SSA mismatch is ...

2 :: Clicking the CREATE ACCOUNT will direct users to account creation process (myE-Verify 1.1
Account Information)

A
B

C

Create Account
Click the Create Account button …

Read and Print Notice
Graphic to Show
Process

Read and print the SSA mismatch notice, ...

Visit SSA
Be sure to...

Check myE-Verify for Updates
Log in to...

FIELD DATA NOTES:

my
D

myE-Verify is free, ...

E

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker

BUSINESS RULES:

Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
Create a my

F

account now, ...
1

Continue without
Account

2

Create Account

PROJECT: Self

7.5 :: SSA Mismatch No Account Resolution

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

5 of 22

CONTENT NOTES:
A :: Page title
B :: Introduction to steps
C :: Mismatch resolutions steps without an account
D :: Account creation guidance

FUNCTION NOTES:

A

1 :: Clicking the VIEW/PRINT NOTICE button will open screen 7.6 SSA Mismatch Notice as a PDF in
a new window

How to Resolve Your SSA Mismatch without an
Account

2 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov

Below are the steps...

B

3 :: Clicking the GO BACK button will direct users to the screen 7.4 SSA Mismatch Account
Resolution
C

4 :: Clicking the CREATE ACCOUNT will direct users to account creation process (myE-Verify 1.1
Account Information)

View and Print Notice
Read and print…
1

View Notice

FIELD DATA NOTES:
Graphic to Show
Process

Visit SSA
Be sure to bring the SSA mismatch notice...

Use Case Tracker
Get updates about your mismatch...

BUSINESS RULES:
If you’ve changed your mind...

2

D

3

Return Home

4

Go Back

Create Account

PROJECT: Self

7.6 :: SSA Mismatch Notice

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

6 of 22

CONTENT NOTES:
A :: Page Title
B :: POMS reference. This reference number is to assist SSA field office staff in using the correct
SOPs to process a Self Check walk-in
C :: Primary identifiers and reason for mismatch
D :: Instructions for a user who has a mismatch with SSA records

Notice of Mismatch with Social Security Administr...
For SSA Field Office Staff: Do not use EV-STAR. See POMS RM 00206.305ff

A

B
C

FUNCTION NOTES:

________________________________________
Name of the Employee (Last Name, First Name)

______________________________
Date of Mismatch

________________________________________
______________________________
Employee’s Social Security Number (SSN)
Case Verification Number
___________________________________________________________________________
Reason for this
£ SSN does not match. The Social Security Number (SSN) entered in
Referral Letter:
Self Check is valid, but the name and/or date of birth entered do not
match SSA records.
£ SSN is invalid. The SSN entered in Self Check is not a valid number.
£ SSA unable to confirm U.S. Citizenship. Cannot confirm that the
employee is eligible to work because SSA records do not show that the
SSN holder is a U.S. citizen.
£ SSA record does not verify, Other Reason. SSA found a discrepancy
in the record

FIELD DATA NOTES:
1
D

Instructions
Why You Have This Notice
You have just checked your work authorization records against the Social Security Administration
(SSA) databases through your use of the Self Check…

BUSINESS RULES:
1 :: Dynamic case information (name, date, SSN, case #, reason for mismatch) is returned from VIS

7.7 :: DHS 2

nd

PROJECT: Self

Step Notification

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

7 of 22

CONTENT NOTES:
A :: Page title
B :: Request for more time
C :: Next steps for a user with a 2nd Step case
D :: Description of myE-Verify
E :: Description of myE-Verify account features
F :: Present option to create account now or later

FUNCTION NOTES:

We Need More Time

A

1 :: Clicking the CONTINUE WITHOUT ACCOUNT button will direct users to the screen 7.8 DHS 2nd
Step No Account Resolution

Self Check needs additional time to verify your employment eligibility. …

B

2 :: Clicking the CREATE ACCOUNT will direct users to account creation process (myE-Verify 1.1
Account Information)

The best way for you to track your case is an E-Verify account.
C

Create Account
Click the Create Account button...

Graphic to Show
Process

Check myE-Verify for Updates
Log in to myE-Verify and ...

FIELD DATA NOTES:

my
myE-Verify is free, ...

D

E

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker

BUSINESS RULES:

Control the use of your SSN in E-Verify and Self Check with Self Lock

1 :: Trigger VIS action to push Self Check cases to 2nd step processing

See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
Create a my

F

account now, or ...
1

Continue without
Account
1

2

Create Account
1

7.8 :: DHS 2

nd

PROJECT: Self

Step No Account Resolution

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

8 of 22

CONTENT NOTES:
A :: Page title
B :: Instructions about how to use Case Tracker
C :: Additional information about how to use Case Tracker

FUNCTION NOTES:
1 :: Clicking the EMAIL THIS PAGE button will direct users to screen 7.9 Send DHS 2nd Step Email

How to Track Your Case without an Account

A

Get updates about your case …

B

2 :: Clicking the PRINT THIS PAGE button will launch the users print dialogue box
3 :: Clicking the GO BACK button will direct users to screen 7.7 DHS 2nd Step Notification
4 :: Clicking the VISIT CASE TRACKER button will direct users to Case Tracker (myE-Verify 8.4 DHS
2nd Step)

Case Verification Number: 2013001010101AA
1

2

1

Print this Page

Email this Page

C

To track your case...

FIELD DATA NOTES:

3

4

Go Back

BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user

Visit Case
Tracker

7.9 :: Send DHS 2

nd

PROJECT: Self

Step Email

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

9 of 22

CONTENT NOTES:
A :: Page title
B :: Error message
C :: Dynamic message
D :: Instructions on submitting email address

FUNCTION NOTES:
1 :: Clicking the GO BACK button will direct users to the screen 7.8 DHS 2nd Step No Account
Resolution
1

2 :: Clicking the SUBMIT button will trigger an email address to be sent to user with the case
verification number
2

Send Me an Email

A

Error: …

B

C

Your email has been successfully sent.
To receive an email …

D

Email Address
Enter email address

1

FIELD DATA NOTES:
1

1 :: The email address must meet basic composition requirements (requirements TBD)

BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
· Requires email address
· Email address not valid
2 :: Dynamic message will appear when email submission is successful

2

Go Back

Submit

rd

7.10 :: DHS Mismatch 3 Step Notification

PROJECT: Self

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

10 of 22

CONTENT NOTES:
A :: Page title
B :: Confirmation of possible mismatch

FUNCTION NOTES:

A

You Have a Mismatch that DHS Can Help You Resolve

1 :: Clicking the CONTINUE button will direct users to 7.8 DHS Resolution Steps
B

Thank you for checking on your work authorization through Self Check…

Click the Continue button to start resolving your mismatch.
1

Continue

FIELD DATA NOTES:

BUSINESS RULES:

PROJECT: Self

7.11 :: DHS Mismatch Account Resolution

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

11 of 22

CONTENT NOTES:
A :: Page title
B :: Message about account creation
C :: Mismatch resolutions steps with an account
D :: Description of myE-Verify
E :: Description of myE-Verify account features
F :: Present option to create account now or later

FUNCTION NOTES:
1 :: Clicking the CONTINUE WITHOUT ACCOUNT button will direct users to screen 7.12 DHS
Mismatch No Account Resolution

A

How to Resolve Your Mismatch

B

The best way to resolve your mismatch is …

2 :: Clicking the CREATE ACCOUNT will direct users to account creation process (myE-Verify 1.1
Account Information)
C

Create Account
...

Graphic to Show
Process

Follow Instructions
...

Check myE-Verify for Updates
...

FIELD DATA NOTES:

my
D

myE-Verify is a free, ...

E

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker

BUSINESS RULES:

Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
Create a my

F

account now, or ...
1

Continue without
Account

2

Create Account

PROJECT: Self

7.12 :: DHS Mismatch No Account Resolution

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

12 of 22

CONTENT NOTES:
A :: Instructions about how to use Case Tracker
B :: Additional instructions about how to use Case Tracker

FUNCTION NOTES:
1 :: Clicking the EMAIL THIS PAGE button will direct users to screen 7.13 Send DHS 3rd Step Email

How to Track Your Case without an Account

A

Get updates about your case …

B

2 :: Clicking the PRINT THIS PAGE button will launch the users print dialogue box
3 :: Clicking the GO BACK button will direct users to screen 7.11 DHS Mismatch Account Resolution
4 :: Clicking the CASE TRACKER button will direct users to Case Tracker (myE-Verify 8.5 DHS
Mismatch)

Case Verification Number: 2013001010101AA
1

2

1

Print this Page

Email this Page

C

To track your case...

FIELD DATA NOTES:

3

4

Go Back

BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user

Visit Case
Tracker

PROJECT: Self

rd

7.13 :: Send DHS 3 Step Email

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

13 of 22

CONTENT NOTES:
A :: Page title
B :: Error message
C :: Dynamic message
D :: Instructions on submitting email address

FUNCTION NOTES:
1 :: Clicking the GO BACK button will direct users to the screen 7.12 DHS Mismatch No Account
Resolution
1

Send Me an Email

A

Error: …

B

2 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov
3 :: Clicking the SUBMIT button will trigger an email to be sent to user with the case verification
number

2

C

Your email has been successfully sent.
To receive an email …

D

Email Address
Enter email address

1

FIELD DATA NOTES:
1

1 :: The email address must meet basic composition requirements (requirements TBD)

BUSINESS RULES:
1 :: Error messages and icons appear when field level validation has not been satisfied. Icons should appear
to the left of failed data elements. Error types:
· Requires email address
· Email address not valid

2

Go Back

3

Return Home

Submit

PROJECT: Self

8.1 :: Authorized Response All Accounts Exhausted

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

14 of 22

CONTENT NOTES:
A :: Page title
B :: Message about work authorization
C :: Message about exhausted accounts
D :: Description of myE-Verify
E :: Description of myE-Verify features

FUNCTION NOTES:

A

Work Authorization Confirmed

1 :: Clicking the LEARN MORE button will display screen 7.2 Work Authorization Details (Pop Up)
2 :: Clicking the LEARN MORE button will open a new window to a myE-Verify accounts information
page on USCIS.gov

B

,
Congratulations, Self Check confirmed that...
1

3 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov

Learn More

myFeatures
C

There are no myE-Verify accounts available at this time, ...

FIELD DATA NOTES:
D

myE-Verify is a free, Web-based suite of services…

E

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker

BUSINESS RULES:

Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
3

2

Learn More

Return Home

PROJECT: Self

8.2 :: SSA Mismatch All Accounts Exhausted

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

15 of 22

CONTENT NOTES:
A :: Page title
B :: Introduction to steps
C :: Resolution steps
D :: Message about exhausted accounts
E :: Description of myE-Verify
F :: Description of myE-Verify features

FUNCTION NOTES:

How to Resolve Your SSA Mismatch

A

1 :: Clicking the VIEW NOTICE button will open screen 7.6 SSA Mismatch Notice as a PDF in a new
window

Below are the steps...

B

View and Print Notice

2 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov

Read and print…

Graphic to Show
Process

C
1

View Notice

Visit SSA
Be sure to bring the SSA mismatch notice...

Use Case Tracker
Get updates about your mismatch...

FIELD DATA NOTES:

myFeatures
D

There are no myE-Verify accounts available at this time, ...

E

About myE-Verify
myE-Verify is a free, Web-based suite of services…

F

BUSINESS RULES:

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker
Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
2

Return Home

8.3 :: DHS 2

nd

PROJECT: Self

Step All Accounts Exhausted

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

16 of 22

CONTENT NOTES:
A :: Page title
B :: Information about your Case Verification Number
C :: Information about how to use Case Tracker
D :: Message about exhausted accounts
E :: Description of myE-Verify
F :: Description of myE-Verify features

FUNCTION NOTES:
1 :: Clicking the EMAIL THIS PAGE button will direct users to screen 7.9 Send DHS 2nd Step Email

We Need More Time

A

Self Check needs additional time to verify …

B

2 :: Clicking the PRINT THIS PAGE button will launch the users print dialogue box
3 :: Clicking the VISIT CASE TRACKER button will direct users to Case Tracker (myE-Verify 8.4 DHS
2nd Step)

Case Verification Number:12013001010101AA
2

1

Print this Page

Email this Page
To track your case...

C

4

FIELD DATA NOTES:

Visit Case
Tracker

myFeatures
There are no myE-Verify accounts available at this time, ...
….
About myE-Verify
myE-Verify is a free, Web-based suite of services…

D

E

F

BUSINESS RULES:

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker

1 :: The Case Verification Number will be unique for each user

Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders

PROJECT: Self

8.4 :: DHS Mismatch All Accounts Exhausted

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

17 of 22

CONTENT NOTES:
A :: Page title
B :: Mismatch resolution steps
C :: Information about your Case Verification Number
D :: Information about how to use Case Tracker
E :: Message about exhausted accounts
F :: Description of myE-Verify

FUNCTION NOTES:
1 :: Clicking the EMAIL THIS PAGE button will direct users to screen 7.13 Send DHS 3rd Step Email

A

How to Resolve Your Mismatch

B

Send Document to DHS

2 :: Clicking the PRINT THIS PAGE button will launch the users print dialogue box

You must provide a copy of your
...

Graphic to Show
Process

Use Case Tracker
After you send in your documents, ...

FIELD DATA NOTES:

You’ll need your Case Verification…

C

Case Verification Number: 2013001010101AA
1

2

1

Email this Page
To track your case...

BUSINESS RULES:

Print this Page
D

my
E

1 :: The Case Verification Number will be unique for each user

There are no myE-Verify accounts available at this time, ...

About myE-Verify
myE-Verify is a free, Web-based suite of services…

F

PROJECT: Self

8.4 :: DHS Mismatch All Accounts Exhausted (cont.)

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

18 of 22

CONTENT NOTES:
F :: Description of myE-Verify features

F

You can use your myE-Verify account to:
Track your E-Verify or Self Check case status with Case Tracker
Control the use of your SSN in E-Verify and Self Check with Self Lock
See past use of your SSN in E-Verify and Self Check with Case History
Track your document expiration dates with Document Expiration Reminders
3

4

Go Back

FUNCTION NOTES:
3 :: Clicking the GO BACK button will direct users to screen 7.11 DHS Mismatch Account Resolution
4 :: Clicking the VISIT CASE TRACKER button will direct users to Case Tracker (myE-Verify 8.5 DHS
Mismatch)

FIELD DATA NOTES:

BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user

1.2

Visit Case
Tracker

PROJECT: Self

9.1 :: Authorized Response Duplicate Account

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

19 of 22

CONTENT NOTES:
A :: Page title
B :: Message about work authorization
C :: Message about possible duplicate account

FUNCTION NOTES:

A

Work Authorization Confirmed

1 :: Clicking the LEARN MORE button will display screen 7.2 Work Authorization Details (Pop Up)
2 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov
3 :: Clicking the LOG IN button will direct users to the myE-Verify log in screen (myE-Verify 2.1 myEVerify Home – Not Logged In)

B

,
Congratulations, Self Check confirmed that...
1

Learn More

myFeatures
C

It appears that you have a myE-Verify account.
…

FIELD DATA NOTES:

2

3

Return Home

BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user

Log In

PROJECT: Self

9.2 :: SSA Resolution Duplicate Account

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

20 of 22

CONTENT NOTES:
A :: Page title
B :: Introduction to steps
C :: Resolution steps
D :: Message about possible duplicate account

FUNCTION NOTES:

How to Resolve Your SSA Mismatch

A

1 :: Clicking the VIEW NOTICE button will open screen 7.6 SSA Mismatch Notice as a PDF in a new
window

Below are the steps...

B

View and Print Notice

2 :: Clicking the RETURN HOME button will direct users to the myE-Verify homepage on USCIS.gov

C
1

Read and print…

3 :: Clicking the LOG IN button will direct users to the myE-Verify log in screen (myE-Verify 2.1 myEVerify Home – Not Logged In)

Graphic to Show
Process

View Notice

Visit SSA
Be sure to bring the SSA mismatch notice...

Use Case Tracker
Get updates about your mismatch...

FIELD DATA NOTES:

Features
myFeatures
D

It appears that you have a myE-Verify account.
…
2

3

Return Home

BUSINESS RULES:

Log In

9.3 :: DHS 2

nd

PROJECT: Self

Step Duplicate Account

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

21 of 22

CONTENT NOTES:
A :: Page title
B :: Information about the Case Verification Number
C :: Information about how to use Case Tracker
D :: Message about exhausted accounts
E :: Description of myE-Verify
F :: Description of myE-Verify features

FUNCTION NOTES:
1 :: Clicking the EMAIL THIS PAGE button will direct users to screen 7.9 Send DHS 2

nd

Step Email

2 :: Clicking the PRINT THIS PAGE button will launch the users print dialogue box
3 :: Clicking the LOG IN button will direct users to the myE-Verify log in screen (myE-Verify 2.1 myEVerify Home – Not Logged In)

We Need More Time

A

Self Check needs additional time to verify …

B

Case Verification Number:12013001010101AA
2

1

Print this Page

Email this Page

Features

C

It appears that you have a myE-Verify account.

FIELD DATA NOTES:

…
3

Log In

BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user

PROJECT: Self

9.4 :: DHS Mismatch All Accounts Exhausted

Check Changes for myE-Verify

ORIGINAL DATE:

June 10, 2013

ITERATION:

REVISION DATE:

June 27, 2013

PAGE:

1.2

22 of 22

CONTENT NOTES:
A :: Page title
B :: Message about possible duplicate account
C :: Resolution steps
D :: Information about the Case Verification Number
E :: Additional information about how to use Case Tracker

FUNCTION NOTES:
1 :: Clicking the EMAIL THIS PAGE button will direct users to screen 7.13 Send DHS 3rd Step Email

How to Resolve Your Mismatch

A

You have already created an account.

B

2 :: Clicking the PRINT THIS PAGE button will launch the users print dialogue box
3 :: Clicking the LOG IN button will direct users to the myE-Verify log in screen (myE-Verify 2.1 myEVerify Home – Not Logged In)

C

Send Document to DHS
You must provide a copy of your
...

Graphic to Show
Process

Use Case Tracker
After you send in your documents, ...

FIELD DATA NOTES:
You’ll need your Case Verification…

D

Case Verification Number: 2013001010101AA
1

2

1

Email this Page

Print this Page

BUSINESS RULES:
1 :: The Case Verification Number will be unique for each user

Features

E

It appears that you have a myE-Verify account.
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