2900-0770 Exhibitor Satisfaction

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NCA, VBA, VHA)

Exhibitor Satisfaction. 11 5 14

2014 NVSBE Events Satisfaction

OMB: 2900-0770

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OMB Number: 2900-0770
Respondent Burden: 2 minutes
Expiration Date: xx/xx/xxxx

The Paperwork Reduction Act of 1995 requires us to notify you that this information collection is in accordance with the clearance requirements of section 3507 of the Paperwork Reduction Act of 1995. The public reporting burden for this collection of information is estimated to average 2 minutes per response, including the time for reviewing instructions, and completing and reviewing the collection of information. No person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. Customer satisfaction surveys are used to gauge customer perceptions of VA services as well as customer expectations and desires. The results of this survey will lead to improvements in the quality of service delivery by helping to shape the direction and focus of specific programs and services. Submission of this form is voluntary and failure to respond will have no impact on benefits to which you may be entitled.

Exhibitor Satisfaction Survey

Personally identifiable information is not required. Your responses will only be used in aggregate with other responses and will not be used to personally identify you or your organization.

1. How would you rate the overall Return on Investment (ROI) you received through your exhibitor participation at the 2014 National Veteran Small Business Engagement (NVSBE)?

5 Excellent 4 Very Good 3 Good 2 Fair 1 Poor

2. How satisfied are you with the number of business or agency representatives who visited your exhibit?

5
Very Satisfied 4 Satisfied 3 Somewhat Satisfied 2 Dissatisfied 1 Very Dissatisfied

3. How satisfied are you with the procurement readiness of the business representatives that visited your exhibit? (Procurement readiness of a business is the capacity to effectively respond to solicitations and perform successfully if awarded a contract).

5 Very Satisfied 4 Satisfied 3 Somewhat Satisfied 2 Dissatisfied 1 Very Dissatisfied

4. How satisfied are you with the overall service received from My Business Matches (MBM) after you obtained your exhibitor package?

5 Very Satisfied 4 Satisfied 3 Somewhat Satisfied 2 Dissatisfied 1 Very Dissatisfied

5. How would you rate the efficiency of setting-up and moving into your exhibit?

5 Excellent 4 Very Good 3 Good 2 Fair 1 Poor

6. Please share any additional comments or suggestions that you may have in regards to your exhibitor participation.
__________________________________________________________________________________
__________________________________________________________________________________

7. What was your booth number? (Optional)________________

Your booth number will only be used to understand how location in the exhibit hall impacted the results of this survey.
Thank you for your participation!
We look forward to seeing you at our next VA engagement event
!

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorOrtiz, Milagros
File Modified0000-00-00
File Created2021-01-27

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