Financial Crimes Enforcement Network (FinCEN) Customer Feedback Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Fincen_Feedback_Transcript_OMB Control Number 1506-0062

Financial Crimes Enforcement Network (FinCEN) Customer Feedback Survey

OMB: 1506-0062

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Welcome to the FinCEN Feedback Survey 2015
OMB Control Number 1506-0062

The U.S. Financial Crimes Enforcement Network (FinCEN) is interested in improving our customer
service and the quality of our products. We're particularly interested in assessing the impact of
Bank Secrecy Act (BSA) data on your investigations. Please take a minute to tell us how we are
doing.
* An agency may not conduct or sponsor, and a person is not required to respond to, a collection of
information from the public unless the collection of information displays a valid OMB control
number. That number is 1506-0062. Please contact us with any comments or questions regarding
this process or suggestion for making it simpler.

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Welcome to the FinCEN Feedback Survey 2015
Background Information

1. What type of product are you providing feedback on?

Other (please specify)

2. What is the case or serial number of the FinCEN product that you are providing feedback on?

3. What is your role?

* 4. What type of organization do you work for?

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Welcome to the FinCEN Feedback Survey 2015
International Agency Information

5. Which international agency do you work for?

Other (please specify)

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Welcome to the FinCEN Feedback Survey 2015
State Agency Information

6. Which state, local, or tribal agency do you work for?

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Welcome to the FinCEN Feedback Survey 2015
Federal Agency Information

7. Which US federal agency do you work for?

Other (please specify)

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Welcome to the FinCEN Feedback Survey 2015
Investigation Details

8. Did the information in this report help support an investigation?

Other (please specify)

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Welcome to the FinCEN Feedback Survey 2015
Investigation Details

9. In what way did the information assist your investigation?
Provided new information
Helpful in moving toward an indictment or other enforcement action
Expanded investigation
Identified new leads/subjects
Verified existing information
Other (please specify)

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Welcome to the FinCEN Feedback Survey 2015
Criminal investigation details

10. Did this information support a criminal investigation?

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Welcome to the FinCEN Feedback Survey 2015
Criminal Investigation Details

Please provide as much information as possible regarding criminal investigations. For the
following question, if the case is being heard or adjudicated in the U.S. Court of International Trade,
the Supreme Court, the U.S. Court of Federal Claims, Courts of Appeals, Bankruptcy, or legislative
courts, please select the comment box labeled "other." International organizations that wish to
provide this information should also select the box labeled "other."

11. District in which case is being heard or adjudicated

Other (please specify)

12. Prosecuting Office

Other (please specify)

13. Agency Case Number

14. Court Assigned Case Number

15. Business Entities
Number of Business
Entities Charged
Number of Business
Entities Convicted or
Pleaded Guilty

16. Natural Persons Under Investigation
Number of Natural
Persons Under
Investigation
Number of Natural
Persons Charged
Number of Natural
Persons Taken Into
Custody or Arrested

17. Asset Information
Forfeiture Amount
Total Court Ordered
Criminal Fine Amount
Total Court Ordered
Restitution Amount

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18. Were money laundering or BSA violations charged in the case?
Yes
No
If your answer was "yes" please briefly describe the nature of the offense.

19. Was terrorism or terrorist financing charged in the case?
Yes
No
If your answer was "yes" please briefly describe the nature of the offense.

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Welcome to the FinCEN Feedback Survey 2015
Civil Enforcement Details

20. Did this information support a civil enforcement action?

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Welcome to the FinCEN Feedback Survey 2015
Civil Enforcement Details

Please provide as much information as possible regarding civil enforcement actions. For the
following question, if the case is being heard or adjudicated in the U.S. Court of International Trade,
the Supreme Court, the U.S. Court of Federal Claims, Courts of Appeals, Bankruptcy, or legislative
courts, please select the comment box labeled "other." International organizations that wish to
provide this information should also select the box labeled "other."
21. District in which case is being heard or adjudicated

Other (please specify)

22. Prosecuting Office

Other (please specify)

23. Agency Case Number

24. Court Assigned Case Number

25. Natural Persons
Number of Natural
Persons Under
Investigation
Number of Natural
Persons Assessed a Civil
Monetary Penalty
Number of Natural
Persons Barred from the
Financial Industry

26. Business Entities
Number of Business
Entities Under
Investigation
Number of Business
Entities Assessed a Civil
Monetary Penalty
Number of Financial
Institutions Removed

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27. Penalty Information
Civil Monetary Penalty
Amount
Disgorgement Amount

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Welcome to the FinCEN Feedback Survey 2015
Follow-up

28. Thank you for your feedback. If possible, please provide us with a date in MM/DD/YYYY format when
we can follow-up with you on the status of the investigation.

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Welcome to the FinCEN Feedback Survey 2015
Thanks for taking the time to complete the survey

29. Thank you for taking the time to provide us with your feedback. Please let us know if we missed
anything or if there is anything else we can do to improve the quality of our support.

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File TitleView Survey
File Modified0000-00-00
File Created2015-11-05

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